Arcam SA10 User manual

MANUEL
HANDBUCH
HANDLEIDING
MANUAL
РУКОВОДСТВО
MANUALE
手册
HANDBOOK
INTEGRIERTER VERSTÄRKER
AMPLIFICATEUR INTÉGRÉ
GEÏNTEGREERDE VERSTERKER
AMPLIFICADOR INTEGRADO
ИНТЕГРАЛЬНЫЙ УСИЛИТЕЛЬ
AMPLIFICATORE INTEGRATO
集成放大器
INTEGRATED AMPLIFIER
SA10/SA20

HANDBOOK
EN
INTEGRATED AMPLIFIER
SA10/SA20

EN-2
Safety Guidelines
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or
grounding-type plug.
A polarized plug has two blades with one wider
than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade
or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on
or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the
apparatus.
11. Only use attachments/accessories specified by the
manufacturer.
12. Use only with the cart, stand, tripod, bracket, or
table specified by the manufacturer, or sold with the
apparatus.
When a cart is used, use caution
when moving the cart/apparatus
combination to avoid injury from tip-
over.
13. Unplug this apparatus during lightning storms or
when unused for long periods of time.
14. Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has
been exposed to rain or moisture, does not operate
normally, or has been dropped.
15. Object or liquid entry
WARNING – Take care that objects do not fall and
liquids are not spilled into the enclosure through
any openings. The equipment shall not be exposed
to dripping or splashing. Liquid-filled objects such
as vases should not be placed on the equipment.
16. Climate
The equipment has been designed for use in
moderate climates and in domestic situations.
17. Cleaning
Unplug the unit from the mains supply before
cleaning.
The case should normally only require a wipe with
a soft, lint-free cloth. Do not use chemical solvents
for cleaning.
We do not advise the use of furniture cleaning
sprays or polishes as they can cause permanent
white marks.
18. Power sources
Only connect the equipment to a power supply of
the type described in the operating instructions or
as marked on the equipment.
The primary method of isolating the equipment
from the mains supply is to remove the mains plug.
The equipment must be installed in a manner that
makes disconnection possible.
19. Abnormal smell
If an abnormal smell or smoke is detected from the
equipment, turn the power off immediately and
unplug the equipment from the wall outlet. Contact
your dealer and do not reconnect the equipment.
20. Damage requiring service
The equipment should be serviced by qualified
service personnel when:
A. The power-supply cord or the plug has been
damaged, or
B. Objects have fallen, or liquid has spilled into the
equipment, or
C. The equipment has been exposed to rain, or
D. The equipment does not appear to operate
normally or exhibits a marked change in
performance, or
E. The equipment has been dropped or the
enclosure damaged.
CAUTION: To reduce the risk of electric shock, do not
remove cover (or back). No user serviceable parts inside.
Refer servicing to qualified service personnel.
WARNING: To reduce the risk of fire or electric shock, do
not expose this apparatus to rain or moisture.
The lightning flash with an arrowhead
symbol within an equilateral triangle, is
intended to alert the user to the presence of
uninsulated ‘dangerous voltage’ within the
product’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
The exclamation point within an equilateral
triangle is intended to alert the user to the
presence of important operating and
maintenance (servicing) instructions in the
literature accompanying the product.
CAUTION: In Canada and the USA, to prevent electric
shock, match the wide blade of the plug to the wide slot
in the socket and insert the plug fully into the socket.
Class II product
This equipment is a Class II or double insulated electrical
appliance. It has been designed in such a way that it
does not require a safety connection to electrical earth
(“ground”in the U.S.)
Warning
Mains plug/appliance coupler is used to disconnect
device and it shall remain readily operable.
Safety Compliance
This equipment has been designed to meet the IEC/EN
60065 international electrical safety standard.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation.
The building installation shall be regarded as providing
protection in accordance with the rating of the wall
socket outlet.
Caution on installation
For proper heat dispersal, do not install this unit in a
confined space, such as a bookcase or similar enclosure.
More than 0.3m (12in) is recommended.
Do not place any other equipment on this unit.
zz
z
Wall
z

EN
EN-3
FCC Information(for US
customers)
PRODUCT
This product complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation.
IMPORTANT NOTICE: DO NOT MODIFY THIS
PRODUCT
This product, when installed as indicated in the
instructions contained in this manual, meets FCC
requirements. Modification not expressly approved by
ARCAM may void your authority, granted by the FCC, to
use the product.
NOTE
This product has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation.
This product generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this product does cause harmful
interference to radio or television reception, which can
be determined by turning the product OFF and ON, the
user is encouraged to try to correct the interference by
one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
Connect the product into an outlet on a circuit
different from that to which the receiver is connected.
Consult the local retailer authorized to distribute
this type of product or an experienced radio/TV
technician for help
Safety Information (for European
customers)
Avoid high temperatures. Allow for sufficient heat
dispersion when installed in a rack.
Handle the power cord carefully. Hold the plug when
unplugging the cord.
Keep the unit free from moisture, water, and dust.
Unplug the power cord when not using the unit for
long periods of time.
Do not obstruct the ventilation holes.
Do not let foreign objects into the unit.
Do not let insecticides, benzene, and thinner come in
contact with the unit.
Never disassemble or modify the unit in any way.
Ventilation should not be impeded by covering the
ventilation openings with items, such as newspapers,
tablecloths or curtains.
Naked flame sources such as lighted candles should
not be placed on the unit.
Observe and follow local regulations regarding
battery disposal.
Do not expose the unit to dripping or splashing
fluids.
Do not place objects filled with liquids, such as vases,
on the unit.
Do not handle the mains cord with wet hands.
When the switch is in the OFF position, the equipment
is not completely switched off from MAINS.
The equipment shall be installed near the power
supply so that the power supply is easily accessible.
A note about recycling
This product’s packaging materials are recyclable
and can be reused. Please dispose of any materials in
accordance with the local recycling regulations.
When discarding the unit, comply with local rules or
regulations.
Batteries should never be thrown away or incinerated
but disposed of in accordance with the local
regulations concerning battery disposal.
This product and the supplied accessories, excluding
the batteries, constitute the applicable product
according to the WEEE directive
Correct disposal of this product
These markings indicate that this product should not be
disposed with other household waste throughout the
EU.
To prevent possible harm to the environment or
human health from uncontrolled waste disposal and
to conserve material resources, this product should be
recycled responsibly.
To dispose of your product, please use your local return
and collection systems or contact the retailer where the
product was purchased.
Pb

EN-4
Welcome
Thank you and congratulations...
...for purchasing your Arcam SA10/SA20 integrated amplifier.
Arcam has been producing specialist audio products of remarkable quality for over three decades and the new
SA10/SA20 integrated amplifier is the latest in a long line of award winning Hi-Fi. The design of the HDA range
draws upon all of Arcam’s experience as one of the UK’s most respected audio companies, to produce Arcam’s best
performing range of stereo amplifiers yet – designed and built to give you years of listening enjoyment.
This handbook is a guide to installing and using the SA10/SA20 and includes information on its more advanced
features. Use the contents list on the next page to guide you to the section of interest.
We hope that your product will give you years of trouble-free operation. In the unlikely event of any fault, or if you
simply require further information about Arcam products, our network of dealers will be happy to help you. Further
information can also be found on the Arcam website at www.arcam.co.uk.
Your SA10/SA20 development team

EN
EN-5
Safety Guidelines EN-2
Welcome EN-4
Overview EN-6
Placing The Unit EN-6
Power EN-6
Interconnect Cables EN-6
Front Panel Connections and Controls EN-7
Rear Panel Connections and Controls EN-8
Network Connection EN-9
RS232 Connection EN-9
USB Connection EN-9
Operation EN-10
Switching On EN-10
Setup Menu EN-10
Auto Standby EN-10
Display EN-10
Phono Input EN-10
Selecting An Audio Source EN-10
Digital Audio Inputs EN-10
Analogue Audio Inputs EN-10
Pre-Amplifier Output EN-10
Adjusting The Balance EN-10
Listening EN-10
Contents
Loudspeakers EN-11
Single Wiring EN-11
Bi-Amping EN-12
Remote Control EN-13
Setup Menu EN-14
Before You Begin… EN-14
System Settings EN-14
Network Settings EN-14
Troubleshooting EN-15
SA10 Specications EN-16
SA20 Specications EN-17
Worldwide Guarantee EN-18

EN-6
Overview
INTEGRATED AMPLIFIER
POWERSATAVBDCDPVRSTBMUTE AUX PHONOAUX
PHONES
Arcam’s SA10/SA20 amplier
Arcam’s SA10/SA20 integrated amplifier provides class
leading sound quality for the best reproduction of your
music.
Drawing on the many years of amplifier design
experience at Arcam, this product uses the best quality
components and engineering practice to produce a
product that will give many years of musical pleasure
and reliable service.
The SA10/SA20 is designed to produce a level of
performance that will truly bring your music to life.
Placing The Unit
Place the amplifier on a level, firm surface, avoiding
direct sunlight and sources of heat or damp.
Do not place the SA10/SA20 on top of a power
amplifier or other source of heat.
Do not place the amplifier in an enclosed space such
as a bookcase or closed cabinet unless there is good
provision for ventilation. The SA10/SA20 is designed
to run warm during normal operation.
Do not place any other component or item on top
of the amplifier as this may obstruct airflow around
the heat-sink, causing the amplifier to run hot. (The
unit placed on top of the amplifier would become
hot, too.)
Make sure the remote-control receiver to the right
of the front panel display is unobstructed, otherwise
this will impair the use of the remote-control.
Do not place your record deck on top of this
unit. Record decks are very sensitive to the noise
generated by mains power supplies which will be
heard as a background‘hum’if the record deck is too
close.
The normal function of the unit may be disturbed by
strong electromagnetic interference. If this occurs,
simply reset the unit with the power button, or move
the unit to another location.
Power
The amplifier is supplied with a moulded mains plug
already fitted to the lead. Check that the plug supplied
fits your supply – should you require a new mains lead,
please contact your Arcam dealer.
If your mains supply voltage or mains plug is different,
please contact your Arcam dealer immediately
Push the IEC plug end of the power cable into the power
socket on the back of the amplifier, making sure that it
is pushed in firmly. Plug the other end of the cable into
your mains socket and switch the socket on.
Interconnect Cables
We recommend the use of high-quality screened cables
that are designed for the particular application. Other
cables will have different impedance characteristics
that will degrade the performance of your system (for
example, do not use cabling intended for video use to
carry audio signals). All cables should be kept as short as
is practically possible.
It is good practice when connecting your equipment to
make sure that the mains power-supply cabling is kept
as far away as possible from your audio cables. Failure to
do so may result in unwanted noise in the audio signals.

EN
EN-7
Front Panel Connections and Controls
INTEGRATED AMPLIFIER
POWERSATAVBDCDPVRSTBMUTE AUX PHONOAUX
PHONES
VOLUME CONTROL
See“Volume Control”on page EN-10
PHONES
3.5mm stereo socket, intended for use with headphones
See “Listening Using Headphones”on page EN-10
MUTE
Mute/unmute the SA10/SA20 audio output
See “Muting Output” on page EN-10
NOTE: This button is also used for entering the setup menu.
See “Entering Setup Mode”on page EN-14.
AUX INPUT
Analogue 3.5mm stereo socket, intended
for connecting an external analogue
source
See“Analogue Audio Inputs”on page EN-10
INPUT SELECT
See “Selecting An Audio Source”on page EN-10
POWER INDICATOR AND POWER
SWITCH
See “Switching On”on page EN-10

EN-8
Rear Panel Connections and Controls
POWER INLET
110-120V/220-240V ~ 50/60Hz
SUPPLY
VOLTAGE
SWITCH POSITIONS
115 = 110 - 120V ~
230 = 220 - 240V ~
RS232NET USB
5V 100mA
SAT
AV
BD
R
L
CD PVR STB PRE
OUT
PHONO
(MM)
4-16 OHMS
RL
CLASS 2 WIRING
DIGITAL IN
ANALOGUE IN
POWER INLET
Connect the correct
mains cable here
USB
This USB socket is used for software
upgrades only
See “USB Connection”on page EN-9
VOLTAGE SELECT
Ensure that the voltage selected
matches the local power supply
PRE-AMPLIFIER OUTPUT
Provides the pre-amplifier output for use
in a bi-amplified system.
See“Pre-Amplifier Output”on page EN-10
PHONO GROUND CONNECTION
Connect the turntable earth lead, if required
Note that this terminal must not be
used as a safety earth
DIGITAL AUDIO INPUTS
Optical and coaxial digital audio
connectors
See “Digital Audio Inputs”on page EN-10
ANALOGUE AUDIO INPUTS
Phono (MM) and line level audio inputs
See “Phono Input”on page EN-10 and “Analogue
Audio Inputs”on page EN-10
NETWORK
Connect this socket to a port on your network
router using an Ethernet patch cable
See “Network Connection”on page EN-9
RS232
This connection allows for remote control
from a third-party home automation system or
computer
See “RS232 Connection”on page EN-9
SPEAKER TERMINALS
See“Loudspeakers”on page EN-11
SA10
SA20
POWER INLET
110-120V/220-240V ~ 50/60Hz
XXkW MAX
SUPPLY
VOLTAGE
SWITCH POSITIONS
115 = 110 - 120V ~
230 = 220 - 240V ~
RS232NET USB
5V 100mA
SAT
AV
BD
R
L
CD PVR STB PRE
OUT
4-16 OHMS
CLASS 2
WIRING
RL
DIGITAL IN
ANALOGUE IN
PHONO
(MM)
Please read the sections “Placing The Unit”, “Power” and
“Interconnect Cables” on page EN-6 before connecting
your SA10/SA20 amplier!

EN
EN-9
Network Connection
The SA10/SA20 can be connected to a local network,
so that it can be controlled and monitored remotely.
Please refer to the control document which can be
found at www.arcam.co.uk for further information.
RS232 Connection
The RS232 input is for optional connection to a home
automation system or personal computer. Various third-
party systems are available providing sophisticated
control over all your entertainment devices. Contact
your dealer or installer for details.The technical details of
the remote control protocol are available upon request,
by contacting Arcam at [e-mail].
USB Connection
The USB port is used for software updates only. For the
latest software as well as further information, please visit
www.arcam.co.uk.
POWER INLET
110-120V/220-240V ~ 50/60Hz
SUPPLY
VOLTAGE
SWITCH POSITIONS
115 = 110 - 120V ~
230 = 220 - 240V ~
RS232NET USB
5V 100mA
SAT
AV
BD
R
L
CD PVR
STB PRE
OUT
4-16 OHMS
R L
CLASS 2 WIRING
DIGITAL IN
ANALOGUE IN
PHONO
(MM)
NET
RS232
1 2 3 4NET
Network Router
Home Automation Controller
Home Automation Controller

EN-10
Operation
Switching On
The POWER button switches the unit on and off. The
status indicator LED indicates the state of the amplifier:
it changes from red to orange then white if mains
power is connected and the unit is switched on.
Setup Menu
The SA10/SA20 setup menu allows the customization of
certain features of the amplifier. For details, please see
”Setup Menu”on page EN-14.
Auto Standby
In order to comply with international regulations for
consumer products, this unit is designed to enter a low
power standby mode if no user interaction and no
audio input signal are detected for an extended period
of time. The unit can be brought out of standby by
either turning the volume knob on the front panel in
either direction or by pressing the key on the
remote control.
The available values are from ‘OFF’ to 4 hours, in half
hour steps.
Note: if the standby time-out is set to OFF, the standby
feature will be disabled.
Display
Press the DISP button on the remote control to adjust
the brightness level of the front panel display. The
brightness level can be set to‘FULL’, ‘DIM’or ‘OFF’.
If the SA10/SA20 is powered off with the display
brightness set to ‘OFF’, the display will momentarily
resume to full brightness then turn off when the unit is
powered back on.
Phono Input
The SA10/SA20 provides a pre-amplification stage
to treat the low-voltage output from an MM (moving
magnet) cartridge. The PHONO input specifications are
given in “SA10 Specifications” on page EN-16 and “SA20
Specifications”on page EN-17.
WARNING: NEVER play a standard line-level source
into this input. This would result in serious damage
to both your amplier and speakers due to the extra
gain that is applied and would not be covered under
warranty.
Selecting An Audio Source
Audio sources can be selected either from the front
panel or remote control, by pressing the required
button, labelled as AUX, PHONO, STB, PVR, CD, BD,
AV, SAT.
In each case, the source is selected from the input
sockets with the corresponding name.
Note: The STB, PVR, CD, BD and AV buttons are also
used for navigating through the SA10/SA20 set up
menu, as described in “Navigating The Setup Menu” on
page EN-14.
Digital Audio Inputs
The SA10/SA20 features two coaxial and one optical
digital input, which can be connected to the respective
digital audio output of your available source equipment.
Although the inputs are labelled for specific devices,
they can be used to connect any devices with a coaxial
or optical digital output.
BD Intended for the coaxial digital output of a
Blu-ray or DVD-player
AV Intended for the coaxial digital output of
general audiovisual equipment, such as a
VCR, TV or satellite receiver
SAT Intended for the optical digital outputs
from a satellite TV receiver or cable TV box
NOTE: The SA10/SA20 supports only two channel PCM
audio input
Analogue Audio Inputs
Although the inputs are labelled for specific devices,
all have the same characteristics and each may be
used with any line-level product. The exception is the
PHONO (MM) input. Please refer to“SA10 Specifications”
on page EN-16 and“SA20 Specifications”on page EN-17).
AUX This is a 3.5mm analogue input on the front
panel intended for use with devices such
as MP3 players. To connect an MP3 player
(or other portable audio device you will
need a 3.5mm to 3.5mm cable connected
(not supplied) between the AUX input
and the headphone output socket of the
portable audio player
STB Intended for the analogue outputs of a set-
top box
PVR Intended for the analogue outputs of a
Personal Video Recorder, or similar device
CD Intended for the analogue outputs from a
CD player
Pre-Amplier Output
To use the SA10/SA20 as dedicated pre-amplifier, or
as part of a bi-amped system, connect the PRE OUT
sockets to the input sockets of your amplifier. For
connection details, see “Rear Panel Connections and
Controls” on page EN-8 and for output specification
see “SA10 Specifications” on page EN-16 and “SA20
Specifications”on page EN-17.
Adjusting The Balance
The balance setting allows you to increase the volume of
one channel (left or right) relative to the other. Altering
the balance may help restoring the stereo image for an
off-centre listening position.
To adjust the balance, press the BAL or BAL on
the remote control to change the left and right channel
balance, respectively.
Listening
Volume Control
Use the volume control knob (or the buttons on
the remote control) to change the volume. Turn the
knob clockwise to increase the volume and counter-
clockwise to reduce it.
Listening Using Headphones
The headphone socket (PHONES) accepts phones with
an impedance rating between 16Ω and 2kΩ, fitted with
a 3.5mm stereo jack.
The pre-amp outputs and speakers are muted when the
headphones are plugged in and the front panel displays
shows ‘Headphone’.
The headphone output is always active, unless the
amplifier has been muted.
Muting Output
The output of the SA10/SA20 can be silenced by
pressing the MUTE button on either the front panel
or the remote control. If the unit is muted, front panel
power indicator will change to orange and the display
will show “Mute”, instead of the volume level.
To cancel the mute, press MUTE for a second time or
adjust the volume (either by turning the volume control
knob or by pressing the volume control keys on the
remote control).
Processor Mode
Processor mode can be assigned to any input. In this
mode, the SA10/SA20 is set to a fixed level. Please refer
to“Processor Mode (PM) Input”on page EN-14 for details
on how to specify which input is to be used in processor
mode. For setting the desired fixed volume level, please
refer to“Processor Mode (PM) Volume”on page EN-14.

EN
EN-11
Loudspeakers
Connecting Loudspeakers
There are many different ways of connecting
loudspeakers to your SA10/SA20 amplifier. The following
section describes how to connect the speakers and
amplifier for the most common configurations.
Single Wiring
If each speaker has more than one pair of connecting
terminals, use the terminals labelled ‘LF’ or ‘Low
Frequency’ on your speakers.
Connect the red positive terminal of the right speaker
connection on the amplifier (labelled R+) to the positive
terminal of your right speaker. Similarly, connect the
black negative terminal of the right speaker connection
on the amplifier (labelled R-) to the negative terminal
of your speaker. Repeat the process for the left speaker,
using the terminals labelled L+ and L- on the amplifier.
WARNING: If your speakers support bi-wiring, there
will be a strip of conductive metal connecting the low-
frequency (LF) terminals to the high-frequency (HF)
terminals; this MUST NOT BE REMOVED in a single-
wired system.
POWER INLET
110-120V/220-240V ~ 50/60Hz
SUPPLY
VOLTAGE
SWITCH POSITIONS
115 = 110 - 120V ~
230 = 220 - 240V ~
RS232NET USB
5V 100mA
SAT
CD
BD
R
L
AV PVR STB
PRE
OUT
4-16 OHMS
RL
CLASS 2 WIRING
DIGITAL IN
ANALOGUE IN
PHONO
(MM)
HF
LF
HF
LF
R L
SA10
Notes On Making Speaker Connections
Do not make any connections to any amplifier while it is switched on. We recommend that your amplifier is
completely disconnected from the mains supply before starting.
Before switching your amplifier on for the first time after connecting to speakers, please check all connections
thoroughly. Ensure that bare wires or cables are not touching each other or the amplifier’s chassis (which could
cause short circuits), and that you have connected positive (+) to positive and negative (–) to negative. Be sure to
check the wiring for both the amplifier and the speaker.
After making connections: switch the amplifier on, select a source signal, then gradually increase the volume to
the required listening level.
If you are unsure as to how your system should be connected, please contact your Arcam dealer who will be
happy to help you.

EN-12
Bi-Amping
Bi-amping is the separation of the amplification of low
and high-frequency signals over two amplifiers.
Bi-amping requires the use of two amplifiers per
channel. Normally, your SA10/SA20 is used to drive
the high frequency (treble) speakers, while a second
amplifier (such as the Arcam P429) is used for the lower
(bass) frequencies.
Connect the SA10/SA20 to the speakers as described
for single wiring, with the exception that the SA10/SA20
should be connected to the speaker terminals labelled
‘HF’or ‘High Frequency’. Next, connect the P429 power
amplifier to the ‘LF’ or ‘Low Frequency’ terminals, as
shown in the diagram. A pair of audio interconnect
cables are also required to connect the pre-amp
outputs of the SA10/SA20 to the power amplifier inputs
of the second amplifier.
WARNING: The strip of metal on the speakers
connecting the low frequency (LF) terminals to the
high frequency (HF) terminals MUST BE REMOVED.
Failure to do so will result in damage to both
ampliers, which will not normally be covered under
warranty.
POWER INLET
110-120V/220-240V ~ 50/60Hz
SUPPLY
VOLTAGE
SWITCH POSITIONS
115 = 110 - 120V ~
230 = 220 - 240V ~
RS232NET USB
5V 100mA
SAT
CD
BD
R
L
AV PVR STB
PRE
OUT
4-16 OHMS
RL
CLASS 2 WIRING
DIGITAL IN
ANALOGUE IN
PHONO
(MM)
HF
LF
HF
LF
R L
SA10
TRIGGER
IN
12V 100mA
TRIGGER
OUT
3/4 MODE
ST/DM/BR
NET RS232
TRIM
2 1
TRIM
4 3
1/2 MODE
ST/DM/BR
IN4
OUT4
IN3
OUT3
IN2
OUT2
IN1
OUT1
5V 100mA
USB
CH4 CH3 CH2 CH1
P429
Remove
metal strips
Remove
metal strips
In this example, the P429 is congured in bridge mode.
Refer to the P429 user manual for various conguration
modes.

EN
EN-13
Remote Control
MODE
BAL BAL
COAX
OK
PHONO
OPT
USB
DISP
DISC
CD BD
CD
AMP
INFO
The remote control is pre-programmed for use with the
SA10/SA20 amplifier and also an Arcam CD player. The
information in this section applies to the AMP section
of the remote control only.
Make sure the two AAA batteries (supplied) are installed
before attempting to use the remote control.
1. With the remote face down, press down on the non-
slip indentations of the battery compartment cover
and slide the cover off
Toggles power between standby and
powered on
Cycles through the front panel display
brightness options
Toggles the mute function of the amplifier
Increase/decrease amplifier volume
BAL Adjust the balance of the left channel
BAL Adjust the balance of the right channel
PHONO
Select the PHONO (MM) input
CD Select the CD analogue input
BD
Select the BD coaxial digital input
SAT Select the SAT optical digital input
PVR
Select the PVR analogue input
AV
Select the AV coaxial digital input
AUX Select the 3.5mm socket analogue input
(located on the front panel)
STB
Select the STB analogue input
NOTE: The supplied remote control is designed to support both the SA10/SA20 integrated amplier as well as an
Arcam CD player. The section below applies to the AMP section of the remote control only. Refer to the CD user
manual for description on the CD section of the remote control unit.
2. Insert the two AAA batteries (supplied). Take care to
insert the batteries in the right direction by following
the ‘+’and ‘-’ marks in the battery compartment
3. Slide the battery compartment cover back and lock
it in place with a click
The remote control requires a clear line of sight to
the front panel of the SA10/SA20 to ensure reliable
operation.

EN-14
Setup Menu
Before You Begin…
The setup menu allows you to configure various aspects
of the SA10/SA20 integrated amplifier.
Entering Setup Mode
To enter the setup menu, press and hold the MUTE key
on the front panel for approximately 3 seconds.
Navigating The Setup Menu
The setup menu can be navigated by pressing the front
panel keys that correspond to the function shown on
the display, as shown below.
To change a setting, simply turn the control knob left
or right.
AVBDCDPVRSTB
HOME Exit the menu and return to the
home display
UP Navigate to the previous menu
option
DOWN Navigate to the next menu option
LEFT Navigate left or move to the
previous field
RIGHT Navigate right or move to the next
field
OK Save the current setting and move
to next option
BACK Save the current setting and exit
menu option
System Settings
Display
Allows the brightness of the front panel display to be
changed. The available settings are Full, Dim and O.
The default setting is Dim.
Balance
Turn the SA10/SA20 volume control knob left and
right to change the left and right channel balance,
respectively. The default setting is 0.
Phones Override
Control whether or not the speaker outputs are muted
when a pair of headphones are connected to the
PHONES socket on the front panel. The default is O.
Timeout
This option allows you to choose the length of idle time
before the unit goes into standby. The available options
are O, 30 minutes, 1, 2and 4hours. The default setting
is 30 minutes.
Processor Mode (PM) Input
Specify which input is to be used in processor mode.
This mode can be assigned to any input. In this case, the
SA10/SA20 output level is set to a fixed level.The default
setting is None.
Processor Mode (PM) Volume
Specify the required volume level for the processor
mode input. The default is volume is 30.
IR System Code
Change the IR system code that the SA10/SA20
responds to (either 16 or 19). The default code is 16.
Note: The supplied remote control supports IR system
code 16 only and cannot be changed.
Version
Displays the software version of the unit.
System Update
This option allows you to perform a software update of
the system.
System Reset
Restores the SA10/SA20 to its factory default settings.
Network Settings
Net Standby
Enables or disables the network control of the
SA10/SA20 while the unit is in standby. The default
setting is O.
Note: The unit can still be controlled via RS232
commands, even when network standby is disabled.
RS232 Standby
Enables or disables the RS232 control of the SA10/SA20
while the unit is in standby. The default setting is O.
Network Setup
You can set your SA10/SA20 to obtain an IP address
automatically when it connects to your network. To do
so, select DHCP On and press OK.
Some providers require that you enter a fixed IP address.
To do this, select DHCP O and press OK. Use the left
and right navigation keys to move between fields and
turn the SA10/SA20 volume control knob to set the
values. Press OK to save the settings.
The default network setup mode is DHCP On.
Network Name
This option allows you to rename the amplifier. Use
the left and right navigation keys to move between
segments and turn the SA10/SA20 volume control knob
to change each value. The default value is SA10-XXXX or
SA20-XXXX, where XXXX are the last four characters of
the product’s MAC address.
Network Info
Displays all the information related to the network setup,
as follows: DHCP setting, IP address, MAC address and
Network Name of the unit.

EN
EN-15
Troubleshooting
Problem Check the following
No sound The SA10/SA20 amplifier is correctly plugged in and switched on
Your audio source is correctly connected, the correct input is selected
and it is not muted
The SA10/SA20 is not in protection mode, as described below
Sound cuts-out unexpectedly The SA10/SA20 may enter a protection mode, depending on the fault
being detected. The front panel LED will indicate the fault type, according
to the list below
FLASHING BLUE: The internal temperature of the unit reached an
unsafe level. Allow the SA10/SA20 to cool off
FLASHING RED: The SA10/SA20 amplifier detected a speaker short
circuit. Should this happen, please inspect all the speaker cables to
make sure none of them are shorted together.This fault is very common
when bare wires are being used to make speaker connections
FLASHING ORANGE: The amplifier detected a DC offset.
Following any of the faults described above, the amplifier will turn itself
off and power to the speakers will be removed. To continue using the
SA10/SA20, the fault must be removed and the unit must be turned OFF
then back ON
The unit responds erratically or not at
all to the remote control
There are fresh batteries in the remote control
The front panel window is visible and you are pointing the remote
control towards it
The front panel display is blank The display hasn’t been turned off. Press the DISP button on the
remote control. See“Display”on page EN-10
Hum on the analogue input All cables are making a good connection. If necessary withdraw the
cable from the connector and plug it fully in again (turn the power off
before doing this)
The connections inside the source cable connector are not broken or
badly soldered
If the hum originates only when one particular source component is
connected, that an aerial cable, or dish connection to this source is
ground isolated. Contact your installation contractor
Can not connect to a wired network The Ethernet cable you are using is correctly connected between the
SA10/SA20 and the network hardware
The network is set up for fixed IP addressing and you have the
SA10/SA20 set to use DHCP On.
The network is set up for DHCP and you have the SA10/SA20 set to
use fixed IP addressing. See “Network Connection” on page EN-9 and
“Network Settings”on page EN-14

EN-16
SA10 Specications
Continuous power output (20Hz—20kHz at 0.5% THD), per channel
Both channels, 8Ω, 20Hz—20kHz 50W
Single channel, 4Ω, at 1kHz 90W
Harmonic distortion, 80% power, 8Ω at 1kHz 0.003%
Analogue Inputs
Phono (MM) cartridge:
Input sensitivity at 1kHz 5mV
Input impedance 47kΩ + 100pF
Frequency response (ref. RIAA curve) 20Hz – 20kHz ± 1dB
Signal/Noise ratio (A-wtd) 50W, ref. 5mV input 80dB
Overload margin, ref. 5mV at 1kHz 21dB
Line Inputs:
Nominal sensitivity 1V
Input impedance 10kΩ
Maximum input 6Vrms
Frequency response 20Hz – 20kHz ± 0.2dB
Signal/Noise ratio (A-wtd) 50W, ref. 1V input 106dB
Digital Inputs
DAC ESS9016K2M
Frequency response 20Hz - 20kHz ± 0.05dB
Total harmonics distortion + Noise 0.0007%
Signal/Noise ratio (A-wtd) 115dB
Supported sample rates Optical 32kHz, 44.1kHz, 48kHz, 88.2kHz, 96kHz
Coaxial 32kHz, 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
Bit depth 16-bit – 24-bit
Pre-amplier output
Nominal output level 630mV
Output impedance 230Ω
Headphone output
Maximum output level into 600Ω 5Vrms
Output impedance 1Ω
Load range 16Ω – 2kΩ
General
Mains voltage 110–120V or 220–240V, 50–60Hz
Maximum power consumption 350W
Dimensions W x H x D (including feet, control
knob and speaker terminals)
433x87x310mm
Weight (net) 8.4kg
Weight (gross) 10.7kg
Supplied accessories Mains leads
Remote control
2 x AAA batteries

EN
EN-17
SA20 Specications
All specication values are typical unless otherwise
stated.Arcam hasapolicyofcontinuous improvement
for its products. This means that designs and
specications are subject to change without notice.
E&OE.
Continuous power output (20Hz—20kHz at 0.5% THD), per channel
Both channels, 8Ω, 20Hz—20kHz 90W
Single channel, 4Ω, at 1kHz 180W
Harmonic distortion, 80% power, 8Ω at 1kHz 0.002%
Analogue Inputs
Phono (MM) cartridge:
Input sensitivity at 1kHz 5mV
Input impedance 47kΩ + 100pF
Frequency response (ref. RIAA curve) 20Hz – 20kHz ± 1dB
Signal/Noise ratio (A-wtd) 50W, ref. 5mV input 80dB
Overload margin, ref. 5mV at 1kHz 21dB
Line Inputs:
Nominal sensitivity 1V
Input impedance 10kΩ
Maximum input 6Vrms
Frequency response 20Hz – 20kHz ± 0.2dB
Signal/Noise ratio (A-wtd) 50W, ref. 1V input 106dB
Digital Inputs
DAC ESS9038K2M
Frequency response 20Hz - 20kHz ± 0.05dB
Total harmonics distortion + Noise 0.0007%
Signal/Noise ratio (A-wtd) 115dB
Supported sample rates Optical 32kHz, 44.1kHz, 48kHz, 88.2kHz, 96kHz
Coaxial 32kHz, 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
Bit depth 16-bit – 24-bit
Pre-amplier output
Nominal output level 630mV
Output impedance 230Ω
Headphone output
Maximum output level into 600Ω 5Vrms
Output impedance 1Ω
Load range 16Ω – 2kΩ
General
Mains voltage 110–120V or 220–240V, 50–60Hz
Maximum power consumption 500W
Dimensions W x H x D (including feet, control
knob and speaker terminals)
433x87x323mm
Weight (net) 9.2kg
Weight (gross) 11.1kg
Supplied accessories Mains leads
Remote control
2 x AAA batteries

EN-18
Worldwide Guarantee
This entitles you to have the unit repaired free of charge, during the first two years after purchase, provided that
it was originally purchased from an authorised Arcam dealer. The Arcam dealer is responsible for all after-sales
service. The manufacturer can take no responsibility for defects arising from accident, misuse, abuse, wear and tear,
neglect or through unauthorised adjustment and/or repair, neither can they accept responsibility for damage or loss
occurring during transit to or from the person claiming under the guarantee.
The warranty covers:
Parts and labour costs for three years from the purchase date. After three years you must pay for both parts and
labour costs. The warranty does not cover transportation costs at any time.
Claims under guarantee
This equipment should be packed in the original packing and returned to the dealer from whom it was purchased.
It should be sent carriage prepaid by a reputable carrier – not by post. No responsibility can be accepted for the
unit whilst in transit to the dealer or distributor and customers are therefore advised to insure the unit against loss
or damage whilst in transit.
For further details contact Arcam at [e-mail].
Problems?
If your Arcam dealer is unable to answer any query regarding this or any other Arcam product please contact Arcam
Customer Support at the above address and we will do our best to help you.
On-line registration
You can register your product on-line at www.arcam.co.uk.