Arista ARP-3800AP-E01 Series User manual

This manual is a user guide for ARP-3800AP-E01 Series Fanless Touch Panel Computer. ARP-
3800AP-E01 Series of touch panel computers are industrial level all in one computers, delivering high
performance while working on low consumption.
Please read carefully the information below to get familiarity with safety installation techniques and
precautions. For any questions or support, please call us at 1.877.827.4782 Monday through Friday
8:00am to 5:00PM Pacic Time.
Publication date: 2016/09/22
Version No.: V2.1
USER MANUAL
Talk to us. We listen.
ARP-3800AP-E01 Series Fanless Touch Panel Computer
ARP-3815AP-E01 ARP-3817AP-E01 ARP-3819AP-E01
ARP-3821AP-E01 ARP-3824AP-E01

2
Product safety precautions
Important: Read all the contents of this instruction manual carefully before
you rst use the ARP-3800AP-E01 Series touch panel computer.
It is recommended to follow the instructions and safety precautions listed below. This
manual should be saved for future references and use.
• Relative humidity: 25%~80%
• Storage temperature: -20oC to 60oC(-4F to 140F)
• Operation temperature: 0~50oC(32F to 122F)
• Unplug the unit when not in use for an extended period of time.
• Consult a service technician if the ARP-3800AP-E01 Series touch panel computer
does not operate normally when you have followed the instructions in this manual.
• Do not attempt to repair this product yourself. Always get a qualified service
technician to carry out adjustments or repairs.
• Do not place heavy objects on the unit.
• Always use the power cord supplied with this unit. For any reason a different
powercordhastobeusedwiththisunit,itshouldbecertiedbylocalandnational
standards and used under guidance of authorized technician.
• Never use a faulty power cord with this unit. Please contact the manufacturer or
nearest authorized repair service right away for a replacement if damaged power
cord is received.
• The power supply cord is used as the main disconnect device. Ensure that the socket
outlet is easily accessible after installation.
• Overloaded AC outlets, extension cords, frayed power cords, and broken plugs are
extremelydangerous.Theymay,andcan,resultinanelectricalshockorrehazard.
Call an authorized service technician for any replacements.
• Hands must be dry when plugging the power cord into an AC outlet to prevent
electrical shock. Do not damage the power cord by disassembling, bending, pulling
orexposingittoheatasitmaycauseareorelectricalshock.
• Make sure to completely insert the power plug into an AC outlet. Insecure
connectionscancauseare.
• Ensure that the power source is grounded correctly.
• Unplug the ARP-3800AP-E01 Series touch panel computer if cleaning is needed. The

3
Contents
Product safety precautions ................................................................................................2
Contents...............................................................................................................................3
Chapter 1 Welcome .........................................................................................................4
Features............................................................................................................................................4
Product specications....................................................................................................................5
Unpacking ........................................................................................................................................7
Chapter 2 Basics.................................................................................................................8
Product overview.......................................................................................................8
Physical dimensions ....................................................................................................................10
Chapter 3 Connections ...................................................................................................15
Pins in the Serial port( COM1~COM4).......................................................................................16
Pins in the VGA port......................................................................................................................17
Pins in the GPIO port........................................................................................................18
Pins in the DC-IN power connector...............................................................................................19
Mounting the computer............................................................................................20
Connecting to a display............................................................................................22
Connecting to keyboard or mouse............................................................................................23
Connecting to network............................................................................................24
Connecting the power supply.............................................................................25
Connecting the battery power............................................................................................27
Installing memory module/expansion card..................................................................................28
Chapter 4 BIOS Setup.......................................................................................................31
Introduction..............................................................................................................31
Entering the setup.....................................................................................................32
Main Menu...................................................................................................34
Advanced Menu......................................................................................................35
Chipset Menu...................................................................................................42
Security Menu................................................................................................45
Boot Menu..........................................................................................................46
Save&Exit Menu.........................................................................................47
Chapter 5 Appendix.........................................................................................................48
Care and Maintenance ................................................................................................................48
Product Limited Warranty............................................................................................................49
Disposal and Recycling Information.............................................................................53
Disclaimer and Copyright Notice...............................................................................................53
Contents

4
Features
• 15”/17”/19”/21.5”/24” LCD
• Projected Capacitive Touch Screen
• Aluminum or Stainless Steel Flush Bezel
• Powered by Intel Low Power E3845 1.91GHz Quad Core Atom CPU
• Up to 8GB DDR3 Memory
• SATA DOM, 2.5” HDD, 2.5” SSD
• Dual Gigabit Ethernet
• 4 x RS-232/422/485 BIOS Selectable
• 1 x 8-bit GPIO (4-bit Input, 4-bit Output)
• 1 x USB 3.0, 3 x USB 2.0 ports
• External Smart Battery connector
Applications
• O󰀩ceelectronics
• Instrumentation and measuring equipment
• Machine tools
• Audiovisual equipment
• Home appliances
• Communication equipment other than trunk lines
Do not use the products covered herein for the following equipment that demands
extremely high performance in terms of functionality, reliability, or accuracy.
Aerospace equipment
Communication equipment for trunk lines

5
Product specications

6

7
Before unpacking the unit, inspect the shipped carton for damage. If any visible damage
is found, contact the manufacturer or authorized seller for assistance. Otherwise, proceed
with unpacking. t ures
ARP-3800AP-E01 Series touch panel computer
Unpacking
AC power cable x1 Driver CD Rom x1
DIN-Rail AC/DC power supply x1
DC power cable x1
Mounting bolts and screws

8
Product overview
Chapter 2 Basics
Side
Bottom
Front
ARP-3800AP-E01 Series Touch Panel Computer

9
Speed LED Activity LED
LED Indications on the LAN port
Status Description
Activity
LED
O󰀨 No network connection
On Data transmission activity
Speed
LED
O󰀨 Data transmission at the rate of 10Mbps
Orange Data transmission at the rate of 1Gbps
Green Data transmission at the rate of 100Mbps
PWR LED: Power LED indicator -The LED lights up when you turn on the system,
andbeo󰀨whenthesystemisinstandbymode.
HDD LED: Hard Disk Activity LED indicator-The read or write activities of the
hard disk cause the LED to light up.
1234
5
6
78
9
11
10
12
13
1. PS/2 Keyboard connector 8. CFAST card slot
2. PS/2 Mouse connector 9. USB port
3. USB ports 10. Power LED(up)/HDD LED(down) indicator
4. HDMI port 11. 24V DC-IN power connector
5. GPIO port 12. Battery power input connector
6. RJ45 LAN port 13. Serial ports (COM1~COM4)
7. VGA port

10
ThediagramsbelowshowthephysicalandspecicdimensionsoftheARP-3800AP-E01
Series touch panel computer.
Physical dimension
260.4mm
10.25"
79.5mm
3.13"
47.2mm
1.86"
336.4mm
13.24"
201.4mm
7.93"
29.8mm
1.17"
54.5mm
2.15"
110.0mm
4.33"
282.0mm
11.10"
358.0mm
14.09"
140.5mm
5.53"
For ARP-3815AP-E01

11
For ARP-3817AP-E01
303.4mm
11.94"
112.7mm
4.44"
56.2mm
2.21"
201.4mm
7.93"
29.8mm
1.17"
371.4mm
14.62"
122.5mm
4.82"
140.5mm
5.53"
325.0mm
12.80"
393.0mm
15.47"
31.0mm
7.80"

12
For ARP-3819AP-E01
331.4mm
13.05"
150.5mm
5.93"
49.9mm
1.96"
406.4mm
16.0"
201.4mm
7.93"
29.8mm
1.17"
57.7mm
2.27"
113.2mm
4.46"
353.0mm
13.90"
428.0mm
16.85"
140.5mm
5.53"

13
For ARP-3821AP-E01
303.0mm
11.93"
122.1mm
4.81"
48.9mm
1.93"
505.2mm
19.89"
201.4mm
7.93"
29.8mm
1.17"
57.9mm
2.28"
113.4mm
4.46"
328.8mm
12.94"
531.0mm
20.91"
140.5mm
5.53"

14
For ARP-3824AP-E01
346.1mm
13.63"
165.2mm
6.50"
46.9mm
1.85"
336.4mm
13.24"
201.4mm
7.93"
29.8mm
1.17"
55.5mm
2.19"
111.0mm
4.37"
367.7mm
14.48"
584.7mm
23.02"
140.5mm
5.53"
L(Overall Length) W(Overall width) H(Overall Height)
ARP-3815AP-E01 14.09”/358.0mm 11.10”/282.0mm 4.33”/110.0mm
ARP-3817AP-E01 15.47”/393.0mm 12.80”/325.0mm 4.44”/112.7mm
ARP-3819AP-E01 16.85”/428.0mm 13.90”/353.0mm 4.46”/113.2mm
ARP-3821AP-E01 20.91”/531.0mm 12.94”/328.8mm 4.46”/113.4mm
ARP-3824AP-E01 23.02”/584.7mm 14.48”/367.7mm 4.37”/111.0mm

15
L(Overall Length) W(Overall width) H(Overall Height)
ARP-3815AP-E01 14.09”/358.0mm 11.10”/282.0mm 4.33”/110.0mm
ARP-3817AP-E01 15.47”/393.0mm 12.80”/325.0mm 4.44”/112.7mm
ARP-3819AP-E01 16.85”/428.0mm 13.90”/353.0mm 4.46”/113.2mm
ARP-3821AP-E01 20.91”/531.0mm 12.94”/328.8mm 4.46”/113.4mm
ARP-3824AP-E01 23.02”/584.7mm 14.48”/367.7mm 4.37”/111.0mm
Connectors are located at the bottom of ARP-3800AP-E01 Series touch panel computer.
Chapter 3 Connections
This section describes the connections/connectors available on the ARP-3800AP-E01 Series
touch panel computer.

16
Pins in the serial port(COM1~COM4)
6789
1 2 3 4 5
Pin NO. Denition(RS-232 mode) Denition(RS-422/RS-485 mode)
1 DCD, data carrier detect TX-, Transmit data ground (RS422/RS485)
2 RXD, Receive data TX+, Receive data(RS422/RS485)
3TXD, Transmit data RX+, Transmit data (RS422)
4 DTR, Data terminal ready RX-, Receive data ground (RS422)
5 GND, Signal ground GND, Signal ground
6 DSR, Data set ready N.C.
7 RTS, Request to send N.C
8 CTS, Clear to send N.C
9 Ring-IN, Ring indicator N.C.
Note: COM1 port can be set to RS-232 mode(default), RS-422 mode or RS-485 Mode, and the
COM2~COM4 ports only can be used in RS-232 mode. User can make mode selection for the COM1
connector by the COM1 port setting jumper on the B059 motherboard built in the ARP-3800AP-E01
Series touch panel computer.
Description Pin setting(COM1 port setting jumper)
RS-485 mode (Default) Pin1-2 Closed, Pin 9-7 Closed, Pin10-8 Closed
RS-232 mode Pin5-6 Closed, Pin 9-11 Closed, Pin10-12 Closed
Pin 15-17 Closed, Pin 16-18 Closed
RS-422 mode Pin3-4 Closed, Pin 9-7 Closed, Pin10-8 Closed
Pin 15-13 Closed, Pin 16-14 Closed

17
Pins in the VGA port
2345
6
78
9
10
1112131415
Pin NO. Pin Assignment Denition
1 VGA R VGA Red signal
2 VGA G VGA Green signal
3 VGA B VGA Blue signal
4 NC No connection
5 GND Ground
6 GND Ground
7 GND Ground
8 GND Ground
9 NC No connection
10 GND Ground
11 NC No connection
12 CRT DDC Data The data of display data channel
13 VGA HS VGA H-Sync signal
14 VGA VS VGA V-Sync signal
15 CRT DDC Clock The clock of display data channel
1

18
Pins in the GPIO port
123456 78910
The GPIO (General Purpose Input/Output) port is optional and can be used as
expansion input or output ports by software routines as needed.
Pin NO. Pin Assignment Denition
1 +V5S +V5S
2 I/O_BUS_GPIO1 GPIO input
3 I/O_BUS_GPIO2 GPIO output-
4 I/O_BUS_GPIO3 GPIO input
5 I/O_BUS_GPIO4 GPIO output
6 I/O_BUS_GPIO5 GPIO input
7 I/O_BUS_GPIO6 GPIO output
8 I/O_BUS_GPIO7 GPIO input
9 I/O_BUS_GPIO8 GPIO output
10 GND Ground
GPIO
settings
Input Ouput
I/O_BUS_GPIO1 GPIO42 0xFFF240 bit2 I/O_BUS_GPIO2 GPIO71 0xFFF270 bit1
I/O_BUS_GPIO3 GPIO50 0xFFF250 bit0 I/O_BUS_GPIO4 GPIO16 0xFFF210 bit6
I/O_BUS_GPIO5 GPIO52 0xFFF250 bit2 I/O_BUS_GPIO6 GPIO75 0xFFF270 bit5
I/O_BUS_GPIO7 GPIO43 0xFFF240 bit3 I/O_BUS_GPIO8 GPIO81 0xFFF280 bit1

19
Pins in the DC-IN power connector
2
Pin NO. Denition
1 GND
2 24V
1

20
Mounting the computer
1. Panel mounting
The ARP-3800AP-E01 Series touch panel computer can be placed on a shelf, table,
or mounted onto a wall or board. To mount it onto a wall or board, you will require the
mounting bolts and screws found in the accessory box.
Please follow the steps shown in the diagram below:
Step2. Situate the bottom cover of ARP-3800AP-E01 Series touch panel computer
within the place on a board or a wall where the mounting holes are pre-drilled. And align
the mounting bolts installed on the four sides of ARP-3800AP-E01 Series touch panel
computer with the mounting holes on the wall or board.
Step1. There are mounting slots located on the four sides of the ARP-3800AP-E01 Series
touchpanelcomputer.Asshowninthegurebelow,putandslidethesuppliedmounting
bolts into the mounting slots.
Wall or board
Mounting hole
Mounting bolt
Mounting slot
Mounting bolt