Arlo Telguard Go User manual

1
Arlo Go Quick Start Guide

Welcome
Thank you for choosing Arlo Go.

3
What’s in the box
Arlo Go camera Rechargeable
battery
Mount and screws Synthetic
grease
Arlo Go
USB port cap
Arlo Go
wind bracket
Outdoor power adapter
(varies by region)

4
Activate your SIM card
Your Arlo Go camera uses Telguard’s cellular partners to send pictures
and videos to your Arlo account in the cloud.
Only authorized Telguard dealers can activate Telguard services.
¾To activate your Telguard service plan:
1. Locate your camera’s ICCID.
This number is on the bottom of the Arlo Go box. If you cannot
find your Arlo Go box, contact Telguard customer service for
assistance.
2. Enter www.telguard.com/portal in the address bar of your
favorite browser.
3. Follow the registration process prompts.
4. Register the SIM card using the ICCID provided.
After the registration is complete, the SIM card is active and
ready to use.

5
Insert your SIM card
1. Unlock the Arlo Go battery compartment by pressing and holding
the latch.
2. Gently pull the battery door back to open the compartment.
3. Align the gold SIM contacts.
4. Insert the SIM card into the SIM card slot.

6
Insert the battery
1. Unlock the battery compartment by pressing and holding the
latch.
2. Gently pull the battery door back to open the compartment.
3. If you plan to store video recordings on an SD card, insert the SD
card now.
4. Align the battery contacts.
5. Insert the battery.
6. Close the battery door.

7
Get the Arlo app
Download the free Arlo app to get started.
The app guides you through installation.

8
Mount your camera
1. Place the wall plate and secure it with three screws.
2. Attach the camera to the wall plate.
If you’re mounting the camera to drywall, be sure to use the
included plastic drywall anchors.

9
If you’re plugging in the camera outdoors
Pay attention to the weather and to power outlet safety considerations:
• You must use an Arlo Go outdoor
power adapter. Do not use any other
power adapter.
• Install the wind bracket for support
between the camera and the power
adapter.
• Connect the Arlo Go outdoor power
adapter only to a weatherproof power
outlet.

10
Install the wind bracket
1. Remove the USB port cap from the camera by pulling firmly on
the cap.
2. Slide the wind bracket onto the power adapter cable.
3. Apply a thin layer of synthetic grease around the cable
connector end.
4. Connect the cable connector to the USB port on your camera
and press in firmly.
Extra USB port caps
are included so that
you can use the camera
wire‑free later.

11
5. Press the tab on the cable connector into the bottom of the USB
port.
6. Slide the wind bracket along the cable until it fits tightly against
the camera and align the bracket hole with the camera screw
threads.
7. Screw the camera onto the mount.

12
Start streaming
Your Arlo Go camera uses the mobile network to send recordings your
Arlo account in the cloud.
Use the Arlo app to see your camera feed, to arm and disarm your camera,
and more.
To view useful tutorial videos, find troubleshooting tips, or get support,
visit support.arlo.com.

Solid amber
No SIM card is inserted
or the SIM card is
damaged.
Fast blinking amber
The camera connected
to the mobile network
but it cannot connect to
the cloud.
For more information,
visit https://kb.arlo.com,
select your region, and
search for
Arlo Go mobile coverage.
Very slow blinking
blue
The camera is powering
on.
Slow blinking blue
The camera is ready to
scan the QR code.
Fast blinking blue
The camera is
connected to the cloud.
Slow blinking amber
Mobile network
coverage is not
available.
Blinking amber and
purple
The SD card type is
invalid.
Camera LED guide
Blinking blue and
purple
The camera is
connecting to the
network and the cloud.
Blinking amber and
blue
The camera is receiving
a firmware upgrade.

©2018 Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo
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Compliance
For regulatory compliance information including the EU Declaration of Conformity, visit
www.arlo.com/about/regulatory/.
November 2018
Arlo Technologies, Inc.
2200 Faraday Ave. Suite 150
Carlsbad, CA 92008 USA
www.arlo.com
www.arlo.com/support