Armstrong POLYCOM SOUNDSTATION IP 6000 User manual

QUICK START
GUIDE
ARMSTRONG
POLYCOM®
SOUNDSTATION®
IP 6000
BUSINESS MEDIA PHONE
Welcome to
Armstrong Unified Voice is
packed with many advanced
features that will enhance your
day-to-day business activities
and make your life easier,
including your conference calls.
This guide is designed to
help you use the most popular
conferencing features of
Armstrong Unified Voice
with your new Polycom®
SoundStation® IP 6000 device —
right out of the box.
FEATURE CODES
*72 Call Forwarding Always Activation
*73 Call Forwarding Always Deactivation
*90 Call Forwarding Busy Activation
*9 1 Call Forwarding Busy Deactivation
*92 Call Forwarding No Answer Activation
*93 Call Forwarding No Answer Deactivation
*67 Calling Line ID Delivery Blocking per Call
*82 Calling Line ID Delivery per Call
*41 Call Park
*42 Call Park Retrieve
*69 Call Return
*70 Cancel Call Waiting
*78 Do Not Disturb Activation
*79 Do Not Disturb Deactivation
*98 Voice Portal Access
*66 Last Number Redial
Note: Some of these codes may not be available to all users.
See your group admin to add features.
For more support, please visit or call
ArmstrongOneWire.com/UV
1.866.483.9127

SOFT KEYS
The functions of the soft keys change depending on what
appears directly above them on the display screen. If you
are conferencing, for example, the display screen shows
conference functions and soft keys control those functions.
NAVIGATION KEYS
The Navigation keys allow you to scroll through the
options and lists on the display keys by pressing up or
down. To select an item, press the Select button. These
keys also function as a fast way to access and navigate
your call history.
LED INDICATORS
The LEDs located at the top of each speaker indicates
the current status.
• Green: Your call is in progress.
• Flashing green: A call is incoming.
• Blinking green: Your call is held by the other party.
• Red: Your call is muted.
• Flashing red: You have voicemail.
• Blinking red: You have placed the call on hold.
PLACE A CALL
To place a call, press the Dial soft key or .
Then dial the number.
ANSWER A CALL
To answer a call, simply press the Answer soft key or .
END A CALL
To end a call, simply press the End Call soft key or .
SET UP VOICEMAIL
• Initiate a call.
• Dial *98 or your extension.
• At prompt, enter in a unique pass code, then press #.
• Re-enter your pass code, then press #.
• Follow instructions to record your name.
• Follow prompts to:
• Access voicemail box
• Access greetings menu
• Change call forwarding options
• Make a call
• Change pass code
• Exit voice portal
THE BASICS
THE PHONE
OTHER FEATURES
RETRIEVE VOICEMAIL MESSAGES
To indicate a messag is waiting, the LED indicators will
flash red and, when you begin to place a call, you will
hear a stutter dial tone.
• To check your voicemail, initiate a call,
then dial *98 or your extension.
• Enter your voicemail pass code, then press #.
• Follow the audio prompts.
CONTACTS AND CALL HISTORY
To access your Contacts Directory:
• Press Dir soft key.
• Select Contact Directory.
To access your Call History:
• Press the Callers soft key to display a menu for Missed,
Received and Placed calls.
HOLD AND RESUME A CALL
• To hold, press the Hold soft key.
• To resume, press the More soft key, then the Resume
soft key.
DO NOT DISTURB
• To enable Do Not Disturb, press the DND soft key.
• To disable, press the DND soft key again.
MAKE A THREE-WAY CALL
After the first call is connected:
• Press the More soft key, then the More soft key again,
then the Confrnc soft key.
The active call will be placed on hold.
• Dial the new party.
• When the call connects, press the More soft key,
then the Confrnc soft key to join the calls.
TRANSFER A CALL
• After the first call is connected:
• To transfer the call unannounced:
• Press the More soft key, then the Transfer soft key.
The active call will be placed on hold.
• Press the Blind soft key.
• Dial the second number or extension.
• Hang up; the call will transfer automatically.
• To announce the transfer:
• Press the More soft key, then the Transfer soft key.
• Dial the second number or extension, then press the
Send soft key. The active call will be placed on hold .
• When the second party answers, announce the
transfer.
• Press the More soft key, then the Transfer soft key
again to complete.
Display Screen
LED Indicators
Speaker
Menu Key
Exit Key
Call Key
Volume
Mute
Dial Pad
Redial Key
Navigation Keys
Select Navigation Key
Soft Keys