Armstrong POLYCOM VVX 400 Series User manual

SWITCH AMONG PHONE SCREENS
You can view any screen on your phone from other
screens.
TO SWITCH AMONG SCREENS:
DO ONE OF THE FOLLOWING:
• Press to view the Home, Lines, Calls, or
Active Call screens.
• When you have an active call is progress, swipe the
screen from left to right to view the Lines screen.
PLACE CALLS
You can only have one active call in progress on your
phone.
TO PLACE A CALL:
DO ONE OF THE FOLLOWING:
• Pick up the handset, press or , enter the
phone number, and tap or press Send
• Enter the phone number, tap , or Dial and pick up
the handset, or press or
• Press the Line key, enter the phone number, and
tap or Send.
• Tap New Call, enter the phone number, and tap
or Send.
• Select a Favorite from the home screen.
• Select a contact from the Recent Calls.
• Select a contact from the Contact Directory.
ANSWER CALLS
You can answer calls using the handset, speakerphone,
or a headset.
TO ANSWER A CALL:
DO ONE OF THE FOLLOWING:
• Pick up the handset.
• Press or tap Answer.
• Press .
FOR POLYCOM® VVX® 400, 500 & 600
SERIES BUSINESS MEDIA PHONES
QUICK TIPS APPLY TO VVX 400, 401, 410, 411, 500, 501, 600, & 601
HOME SCREEN
Displays messages,
settings and information.
Available any time.
CALLS SCREEN
Displays all active and
held calls.
Available when you have an
active and held calls in progress.
ACTIVE CALL SCREEN
Displays the active call
in progress and any call
control options.
Available when you have
an active call in progress.
LINES SCREEN
Displays phone lines,
favorites, and conditional
soft keys.
Available any time.
END CALLS
You can only end active calls. To end a held call, you must
resume the call rst.
TO END AN ACTIVE CALL:
• Place the handset in the cradle, press or ,
or tap End Call.
TO END A HELD CALL:
• Tap Resume > End Call.
HOLD AND RESUME CALLS
You can have multiple calls on hold at one time.
TO HOLD A CALL:
• Tap Hold or Highlight the call and press the Hold
soft key or press .
TO RESUME A CALL:
• Tap Resume or Highlight the call and press the
Resume soft key or press .
TRANSFER CALLS
You can transfer calls to any contact.
TO TRANSFER A CALL:
1. Press and hold Transfer or .
2. Choose Blind or Consultative.
3. Dial a number or choose a contact.
If you chose Blind, the call is transferred immediately.
4. If you chose Consultative, tap Transfer or
after speaking with your contact.
FOR MORE SUPPORT, PLEASE VISIT OR CALL
ArmstrongOneWire.com/UV
1.866.483.9127
QUICK TIPS

FORWARD CALLS
You can forward an incoming call to a contact or
forward all incoming calls to a contact.
TO FORWARD AN INCOMING CALL:
1. On the Incoming Call screen, tap Forward.
2. Enter your contact’s number and tap Forward.
TO FORWARD ALL INCOMING CALLS:
1. Tap Forward.
2. If you have more than one line, select a line.
3. Choose either Always, No Answer, or Busy.
If you chose No Answer, enter the number of rings
before the call is forwarded.
4. Enter a contact’s number, and tap Enable.
TO DISABLE CALL FORWARDING:
1. Tap Forward.
2. If you have more than one line, select a line.
3. Choose your forwarding type and tap Disable.
INITIATE A CONFERENCE CALL
You can initiate a conference call with up to 24 contacts.
TO INITIATE A CONFERENCE CALL:
1. Call a contact.
2. Tap Conference and call your next contact.
3. When your contact answers, tap Conference.
You can also join an active and held call into a
conference call.
TO JOIN TWO CALLS INTO A CONFERENCE CALL:
• On the Calls screen, tap Join.
MANAGE CONFERENCE CALLS
When you initiate a conference call, you can manage all
or individual conference participants:
TO MANAGE ALL CONFERENCE PARTICIPANTS:
DO ONE OF THE FOLLOWING:
• Tap Hold to hold all participants.
• Tap Mute to mute all participants.
TO MANAGE INDIVIDUAL PARTICIPANTS:
1. Highlight a participant and select Manage.
2. Do one of the following:
• Tap Far Mute to mute the participant.
• Tap Hold to place the participant on hold.
• Tap Remove to create a separate call with the participant.
• Tap Information to view information for the participant.
VIEW RECENT CALLS
You can view placed, received, and missed calls.
TO VIEW RECENT CALLS:
• Tap or Directories > Recent Calls.
VIEW THE CONTACT DIRECTORY
You can view and add contacts to the Contact Directory.
TO VIEW THE CONTACT DIRECTORY:
• Tap Directories > Contact Directory.
TO ADD A CONTACT TO THE CONTACT DIRECTORY:
1. In the Contact Directory, tap .
2. Enter the contact’s information and tap Save.
LISTEN TO VOICEMAIL
SETTING UP VOICEMAIL
• Dial *98 from your Unied Voice phone
• Enter your 4-digit PIN
• Follow the voice prompts to complete setup
LISTEN TO VOICEMAIL
When you have new voicemail messages, the
message icon displays.
TO LISTEN TO VOICEMAIL:
1. Tap , or Messages.
2. Tap Message Center > Connect.
3. Follow the prompts.
ENABLE DO NOT DISTURB
You can enable Do Not Disturb when you do not
want to receive calls.
TO ENABLE OR DISABLE DO NOT DISTURB:
• On the Home Screen, tap DND.
The DND icon displays on the line key and in
the status bar.
HANDLE VIDEO CALLS
If video is enabled, you can receive video during calls.
If you have a VVX Camera attached to your phone,
you can send video during calls.
TO STOP SENDING VIDEO DURING A CALL:
• Tap Video > Stop Video.
TO START RESENDING VIDEO:
• Tap Video > Start Video.
SET RINGTONES
You can set ringtones for incoming calls from all
contacts and from individual contacts.
TO SET A RINGTONE FOR INCOMING CALLS:
• Select Settings > Basic > Ring Type and select
a ringtone.
CONTINUED
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