Arrive FacePoint 4182 User manual
Setup Guide
FacePoint® 4182
AFP-4182-806-002
2
Copyright © 2014 Arrive Systems, Inc. All rights reserved.
CAUTION
RISK OF ELECTRIC
SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK). NO USER-
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED PERSONNEL
Explanation of Graphical Symbols
This graphic symbol is intended to alert you
to the presence of uninsulated “dangerous
voltage” within the product’s enclosure that
a risk of electric shock to persons
This graphic symbol is intended to alert you
the presence of important operating and
maintenance accompanying the appliance.
1. Read Instructions- All the safety and operating
instructions should be read before you operate the
product.
2. Retain Instruction-The safety and operating
instructions should retained for future reference.
3. Heed Warnings- All warnings on the product and in
the operating instructions should be adhered to.
4. Follow Instructions- All operating and use
instructions should be followed.
5. Cleaning- Unplug this product from the PC and/or
power socket h before cleaning. Do not use liquid
cleaners or aerosol cleaners.
6. Attachments- Do not use attachments not
recommended by the product manufacturer as they
can cause hazards.
7. Water and Moisture- Do not use this product near
water- near a bath tub, wash bowl, kitchen sink, or
laundry tub; in a wet basement; or near a swimming
pool; and the like.
8. Accessories- Do not place this product on an unstable
cart, stand, tripod, bracket or table. The product
may fall, causing serious injury to a child or adult,
and serious damage to the product. Use only with a
cart, stand, tripod bracket, or table recommended
by the manufacturer or sold with the product.
Any mounting of the product should follow the
manufacturer’s instructions, and should use a
mounting accessory recommended by manufacturer.
9. A product and cart combination should be moved
with care. Quick stops, excessive force, and
uneven surfaces may cause the product and cart
combination to overturn.
10. Power Sources- This product should be operated
only from the type of power source indicated on
the mark.
11. Cable Protection- All connected cables should be
routed so that they are not likely to be walked
on or pinched by items placed upon or against
them, paying particular attention to cords at plugs,
convenience receptacles, and the point where they
exit from the product.
12. Lightning- For added protection for this product
during a lightning storm, or when it is left
unattended and unused for long periods of time,
unplug it from the PC and/or from the power socket.
This will prevent damage to the product due to
lightning.
13. Object and liquid entry- Never push objects of any
kind into this product through openings as they may
touch dangerous voltage points or short-out parts
liquid of any kind on the product.
14. Servicing- Do not attempt to service this product
yourself as opening or removing covers may expose
you to dangerous voltage or other hazards. Refer all
15. Damage Requiring Service- Unplug this product from
the PC and/or power socket and refer servicing to
conditions :
a) When the connecting cable is damaged,
b) If liquid has been spilled, or objects have fallen
into the products,
c) If the product has been exposed to the rain and
water,
d) If the product does not operate normally by
following the operating instructions. Adjust only
those controls that are covered by the operating
instructions as an improper adjustment of the
controls may result in damage and will often
to restore the product to its normal operation,
e) If the product has been dropped or damaged in
any way, and
f) When the product exhibits a distinct change in
performances- this indicates a need of service.
16. Replacement Parts- When replacement parts are
required, be sure the service technician has used
have the same characteristics as the original part.
shock, or other hazards.
17. Safety Check- Upon completion of any service or
repair to this product, ask the service technician to
perform safety checks to determine that the product
is in proper operating condition.
18. Heat- The product should be situated away from
heat sources such radiators, heat registers, stoves,
heat.
IMPORTANT SAFETY INSTRUCTIONS
3
Copyright © 2014 Arrive Systems, Inc. All rights reserved.
COMPLIANCE INFORMATION
(DECLARATION OF CONFORMITY PROCEDURE)
Responsible Party: Arrive Systems, Inc.
Address: 6737 Katella Ave., Cypress CA 90630 USA
Telephone: +1-844-427-7483 (Toll Free)
Hour of operation: 9:00- 17:00
Type of Equipment: Arrive FacePoint 4182
Model Name: AFP-4182- EMP
This device complies with Part 15 of FCC Rules.
Operation is subject to the following conditions:
1) this device may not cause harmful interference, and
2) this device must accept any interference received the
including the interference that may cause undesired
operation.
See user manual instructions if interference to radio
reception is suspected.
This Device complies with the requirements
listed in FCC regularizations, Part 15 for Class
“A” Digital devices. If you are using cardiac
pacemaker, please note that this device can
radiate radio frequency energy in the area near
the product
FCC INFORMATION (for US customers)
1. IMPORTANT NOTICE: DO NOT MODIFY THIS
UNIT!
This product, when installed as indicated in the
instructions contained in the manual, meets
approved by ARRIVE may void your authority
granted by FCC to use the product.
2. IMPORTANT: When connecting this product to
accessories and/or another product, use only
high quality shielded cables. Cable/s supplied
with this product MUST be used. Follow all
installation instructions. Failure to follow
instructions could void your FCC authorizations
to use this product in the USA.
3. NOTE: This has been tested and found to comply
with the requirements listed in FCC regulations,
Part 15 for Class “A” digital devices. Compliance
with these requirements provides a reasonable
level assurance that your use of this product in a
residential environment will not result in harmful
interference with other electronic devices. This
equipment generates/uses radio frequencies
and, if not installed and used according to the
instructions found in the user manual, may cause
interference harmful to the operation of other
electronic devices.
Compliance with FCC regulations does not
guarantee that the interference will not occur in
all installations, If this product is found to be the
source of interference ,which can be determined
by turning the unit “OFF” and “ON”, please try
to eliminate the problem by using one of the
following measures;
Relocate either this product or the device that is
branch (circuit breaker of fuse) circuits or install
In the case of radio or TV interference, relocate/
reorient the antenna. If the antenna lead-in is
300 ohm ribbon lead, change the lead-in to co-
axial type cable.
If these corrective measures do not produce
satisfactory results, please contact the local
retailer authorized to distribute this type of
product. If you cannot locate the appropriate
retailer, please contact Arrive Systems, Inc.
Address: 6737 Katella Ave., Cypress CA 90630
USA
The above statements apply ONLY to those
products distributed by Arrive Systems, Inc.
FOR CANADIAN CUSTOMERS
This Class A digital apparatus complies with Canadian ICES-003.
CE Declaration of Conformity (For EU Customers)
We, Arrive Systems, Inc., declare under our sole responsibility that the Arrive component to which this declaration
relates, is in conformity with General Emissions Standard EN50081-1 and with Generic Immunity Standard EN50082-1
1992.
4
Copyright © 2014 Arrive Systems, Inc. All rights reserved.
CAUTION: READ THIS BEFORE OPERATING YOUR UNIT
1.
manual carefully. Keep it in a safe place for future
reference.
2. Install this unit in a well-ventilated, cool, dry, clean
place away from direct sunlight, heat sources,
vibration, dust, moisture, and/or cold.
3. Locate this unit away from other electrical
appliances, motors, or transformers to avoid
humming sounds.
4. Do not expose this unit to sudden temperature
changes from cold or hot, and do not locate this
unit on an environment with high humidity (i.e. a
inside this unit, and/or personal injury.
5. Avoid installing this unit where foreign object may
fall onto this unit and/or this unit may be exposed
to liquid dripping or splashing. On the top of
this unit, do not place;
-Other components, as they may cause damage
and/or discoloration on the surface of this unit.
-Burning objects (i.e. candles), as they may
fall and liquid may cause electrical shock
to the user and/or damage to this unit.
-Containers with liquid in them, as they may fall and
liquid may cause electrical shock to the user and/or
damage to this unit.
6. Do not cover this unit with a newspaper, tablecloth,
curtain, etc. in order not to obstruct heat radiation.
If the temperature inside this unit rises, it may cause
7. Do not install this unit near mobile phones and/or
televisions sets to prevent operation failure caused
by electromagnetic waves and/or magnetism.
8. Install this unit in a stable place horizontally to
prevent a fall and damage to this unit.
9. Keep your hands dry when connecting or
disconnecting the cable to prevent an electric
shock.
10. Do not use force in the cable. Doing so may cause
circuit and/or disconnecting.
11. When not planning to use this unit for long periods
of time, disconnect the cables and/or power sockets
12. When disconnecting any cable, grasp the plug- do
not pull the cable.
13. Do not clean this unit with chemical solvents; this
14.
service is needed.
15. Condensation will form when any surrounding
temperature changes suddenly. Disconnect the
cables from the PC, then leave this unit alone.
16. When using this unit for a long time, this unit may
become warm. Disconnect the cables, then leave
this unit alone for cooling.
17. To prevent damage by lightning, keep the cables
disconnected during a lightning storm.
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,
DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
WARNING
THIS IS A CLASS A PRODUCT. THIS PRODUCT MAY
CAUSE RADIO INTERFERENCE ON WHICH CASE
THE USER MAY BE REQUIRED TO TAKE ADEQUATE
MEASURES.
WARNING
TO PREVENT ELECTRIC SHOCK, ENSURE THAT YOU
ARE USING MATCHING POWER PLUGS TO THE POWER
SOCKET AND FULLY INSERT.
Information for users on collection and disposal of
old equipment
This symbol on the products,
packaging, and/or
accompanying documents
means that used electrical
and electronic products
should not be mixed with
general household waste.
For proper treatment,
recovery and recycling of old
products, please take them to
applicable collection points, in
accordance with your national
legislation and Directives 2002/96/EC.
By disposing of these products correctly, you will
help to save valuable resources and prevent any
the environment which could otherwise arise from
inappropriate waste handling.
For more information about collection and recycling
of old products, please contact your local municipality,
your waste disposal service or the point of sale where
you purchased the items.
[For business users in the European Union]
If you wish to discard electrical and electronic
equipment, please contact your dealer or supplier for
further information.
[Information on Disposal in other Countries
outside the European Union]
This symbol is only valid in European Union, If you
wish to discard these items, please contact your local
authorities or dealer and ask for the correct methods
of disposal.
5
Copyright © 2014 Arrive Systems, Inc. All rights reserved.
COPYRIGHT NOTICE
No part of this document may be reproduced or transmitted in any form, or by any means without the prior written
permission of Arrive® (ARRIVE). ARRIVE reserves the rights to modify its documentation and product features, including
of any information shall prevail should there be any discrepancy between the information contained herein and the
information contained in that printout. This product and related documentation are proprietary to ARRIVE.
This document does not provide you with any legal rights to any intellectual property in any ARRIVE product. You may copy
and use this document for your internal, reference purposes.
■Disclaimer
THE SPECIFICATIONS, INFORMATION, DESIGNS, STATEMENTS, AND RECOMMENDATIONS (COLLECTIVELY, “INFORMATION”)
REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE,AND ALL IMAGES ARE FOR
REFERENCE USE ONLY.FINISHED GOODS, PACKAGING,AND PRODUCTS WILL BE PROVIDED WITH USER DESIGNS AND
GRAPHIC ELEMENTS INCLUDING PACKAGING DESIGN ELEMENTS THAT MAY VARY FROM THE IMAGES SHOWN IN THIS
DOCUMENT.E&OE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE
ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. ARRIVE DISCLAIMS ALL WARRANTIES, INCLUDING, WITHOUT
LIMITATION, THE WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OR
ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL ARRIVE OR ITS INFORMATION
SOURCES AND SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO
USE THIS MANUAL, EVEN IF ARRIVE OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
ALL TRADEMARKS AND INFORMATION ARE OWNED BY THE RESPECTIVE OWNERS OF THE TRADEMARKS AND
INFORMATION, WHETHER ACKNOWLEDGED OR NOT IN THIS MANUAL. ARRIVE DOES NOT CLAIM ANY OWNERSHIP OF
ANY TRADEMARK OR TRADENAME MENTIONED IN THE INFORMATION EXCEPT FOR THE ARRIVE TRADENAMES – ARRIVE,
ARRIVE FACEPOINT, ARRIVE INFOPOINT, ARRIVE ROOMPOINT, ARRIVE CONTROLPOINT, ARRIVE EYEPOINT, ARRIVE
TOUCHPOINT, ARRIVE VIEWPOINT, ARRIVE VOICEPOINT, ARRIVE SOUNDPOINT AND ARRIVE EDGELESS MEDIA SERVER.
MICROSOFT, MICROSOFT WINDOWS, MICROSOFT WINDOWS SERVER, MICROSOFT LYNC, MICROSOFT EXCHANGE,
MICROSOFT ACTIVE DIRECTORY AND MICROSOFT IIS ARE THE TRADEMARKS OF MICROSOFT CORPORATION. APPLE,
APPLE iOS,RE REGISTERED
TRADEMARKS OF THEIR RESPECTIVE COMPANIES.
Fictional user of “Visionergy” and/or “Verity” name in examples
be deployed and used in these scenarios. Some examples depicted herein such as the corporate name “Visionergy” and/or
No real association or connection is intended or should be inferred. Any Internet Protocol (IP) addresses and phone numbers
used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output,
actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
ARRIVE disclaims ownership of the brand or use or association of the name “Visionergy” and/ or “Verity” as a real business or
business entity and does not recommend the use of this name by others for a similar purpose of creating examples to avoid
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Copyright © 2014 Arrive Systems, Inc. All rights reserved.
Contents
1. Introduction..........................................7
1.1 Document Scope...........................7
.......................8
2.1 Panel Description of V1.............9
3. Connecting the device......................12
4. Before you start.................................13
5. Administrator’s guide for the AFP
application................................................13
5.1 MS Lync client installation .......14
..................14
5.3 Internet connection setting.....16
5.4 Date and Time setting ..............17
5.5 Arrive FP on-premise domain ..17
EMP ...........................................................18
EMP......................................................18
7. Restoring to Factory Default...........21
Arrive FacePoint® 4182
Setup Guide
7
Copyright © 2014 Arrive Systems, Inc. All rights reserved.
1. Introduction
1.1 Document Scope
The purpose of the document is to guide the installation and set-up of the device and to
ensure that the set-up environment is as per best practices.
Check for the latest information
Descriptions in this booklet are based on the currently available hardware/software versions
(as of January 2014). For the latest information, please visit www.arrivesys.com
About abbreviations
In this manual, brand names may be described as the brands or abbreviated as follows.
• Arrive FacePointPoint 4182 EMP/AFP appliance/AFP-EMP: this unit
• Arrive ControlPoint/ ControlPoint control tablet : EMC
• Arrive Edgeless Media Server : EMS
• Microsoft®Windows®: Windows
• Microsoft®Windows®8:Windows 8
• Microsoft®Windows®7:Windows 7
• Microsoft®Lync™/MS Lync:Lync
About Trademarks
• Microsoft and Windows are registered trademarks of Microsoft Corporation in the
United States and other countries.
• All other trademarks are owned by their respective owners whether acknowledged or
not in this guide.
Product Overview
Arrive FacePoint 4182 codec processor appliance (AFP-4182-EMP), is a 1RU, Edgeless Media
Processor (EMP). lt enables, among several other applications, the Microsoft Lync™ client to
be downloaded and run natively within the enhanced user interface application (Microsoft
Lync™ client is customer provided). When connected to single or multiple displays, the Arrive
FacePoint EMP is capable of providing collaboration display outputs. It provides USB 2.0 and
microphones, keyboards, mouse and other tested devices that participate in creating a high
quality of collaborative experience for in-room and remote connected participants.
The AFP-4182-EMP is one of the elements of a 3 parts that make up the whole of the
Edgeless Media System. To function normally, this device needs to run within the eco-system
of Arrive Edgeless Media Server (EMS) which is centrally provisioned (provided separately)
and the Arrive Edgeless Media ControlPoint (EMC) control tablet (provided separately).
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Copyright © 2014 Arrive Systems, Inc. All rights reserved.
Note: You will require an installed EMS and have the EMC provisoned
tablet prior to enabling the functions of the EMP. It cannot operate
otherwise.
Together with EMS and EMC, the EMP works concurrently to provide the Arrive FacePoint
room solution advanced scheduling, control and resource management features of the
EMS platform in tandem with extending the rich collaboration features of established
collaboration platforms such as Lync to meeting and conference rooms, as a participant in
Lync hosted meetings.
Arrive FacePoint room solution enhances employee productivity, empowers remote workers
and reduces communication costs while enabling individuals, teams and communities to work
together in a rich, integrated multimedia experience from the meeting room to anywhere,
anyone and anytime connections.
2. Technical Specications
The Arrive FacePoint®4182 EMP is an EdgelessMedia Processor (EMP) all-in-one (AIO)
collaboration processor appliance with HDMI capture, USB switching and 5-port serial
control built in. It comes embedded with Arrive’s leading edge Arrive FacePoint Edition
software application that provides seamless interaction with the Arrive EM Server and EM
Control system in conjunction with the wired or wireless connected Arrive ControlPoint
console tablet. With enhanced Microsoft®Lync™2013 client management capability ,
Cloud Integration (VDI ready) provided in a small form factor, and BYOD wireless media
gateway with Apple®
and advanced collaboration appliances in the industry.
The Arrive FacePoint 4182 EMP will support the following functions as a single appliance:
Key Features
• The primary function of the 4182 EMP is to work as a full HD multi-party capable video
conferencing codec using the powerful collaboration features of Microsoft Lync® 2013
and Lync®On-Line. The EMP supports both single and dual screen video conferencing
scenarios as a single appliance.
• Based on its virtual application delivery via the EMServer, the 4182 EMP is able to
support video collaboration using well known software platforms such as Cisco Webex,
Cisco Jabber, Go-to-Meeting, Skype, Google Hangouts, BlueJeans and Zoom. Legacy
H.323 video conferencing is also possible using third party H.323 desktop clients such as
Polycom RP Desktop software etc.
• With its virtual desktop function, the 4182 EMP can perform the functions of an
in-room PC and can run user selected and centrally published software applications
• Functions as the AV control processor with integrated RS-232/LAN control ports with
dedicated support for VISCA cameras and other serially connected AV devices. The
EMServer and EMControl applications provide high ended device control and graphic
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Copyright © 2014 Arrive Systems, Inc. All rights reserved.
control user-interfaces with Arrive’s cloud based control.
• Functions as the wireless BYOD gateway to Apple® AirPlay compatible iOS devices such
as iPad’s and iPhones which connect seamlessly without requiring any client software
downloads.
• Functions as the wired BYOD capture device with HDMi capture built-in.
• Functions as a Cloud Content Delivery platform by providing access to user selected
storage locations such as OneDrive, DropBox, and shared drives.
• Functions as a USB 2:1 auto switch to enable internal and external USB connections to a
touch interactive device such as interactive white boards,monitors, and display panels.
2.1 Panel Description of V1
Figure 1: Front Panel of FacePoint 4182 - V1
10
Copyright © 2014 Arrive Systems, Inc. All rights reserved.
5
6
13
2
1
3
4
7
8
9
10
7
11
12 16
17
14 15 18
Figure 2: Rear Panel of FacePoint 4182 - V1
Part No Name Description
1 Power 19 V DC Input
USB Switch
2External Button
Control
Allows input selection through external button Panel
(Sold separately).
3 USB-In To connect input sources like laptops.
4 USB-Out To connect output devices like touch interactive displays
5 Select Button To switch the output between the two inputs.
Media Processor
6 4 X USB 2.0 Ports To connect compatible devices
7 4 X USB 3.0 Ports To connect compatible devices
8 1 X Display Port Display Port (Output)
9 1 X HDMI Port HDMI Port (Output)
10 2 X Network
Switch Ports for network extension
11 1 X Audio In Audio Input
12 1 X Audio Out Audio Output
13 12 V DC Output To power Arrive Camera systems
11
Copyright © 2014 Arrive Systems, Inc. All rights reserved.
RS 232 Control
14 1 X DB9 For camera control
15 4 X Phoenix 3 pin To control external devices using Arrive Control Point
commands
Media Capture - Please note this version supports a xed 1080i / 60 Hz input
resolution. Inputs of other resolutions are not supported.
16 1 X HDMI ( Input) To connect HDMI input
17 1 X HDMI (Loop
Out) HDMI Loop Out
18 1 X Breakout Port To support S-Video, Component Video, Analog Audio
using the supplied cable.
Dimensions and Weight
Net Weight 10.91lbs (4.95kg)
Unit dimension 20.1x 44.25 x 4.9 cm (2x17x7.9”HXWXD)
Shipping dimensions (including case
and carton box) 22x58x13cm (8.66x22.85x5.11”HXWXD)
Gross Shipping weight 14.66lbs (6.65kg)
Included Cables and Hardware
• 1 x 19V power adaptor and cable
• 2x EIA Rack mount ears
Installation requirements
• Requires Arrive EM Server software for scheduling and central management, MS
Lync 2013 client for collaboration meetings
• Requires Arrive ControlPoint tablet or tablet software (for client provided tablet)
for control user interface
Operating requirements
Power requirements Input - 100-240 V, 50-60 Hz 0.5a, Output - 19v 6A
Power consumption 70-120w
Operating temperature 5 to 30°C (23 - 86 °F)
Operating position Vertical/Horizontal
12
Copyright © 2014 Arrive Systems, Inc. All rights reserved.
Storage temperature 5-35°C (23 - 95 °F)
Operating humidity 10-55%
Product information
Model No AFP-4182-EMP
Description Arrive EMP- FacePoint®4182 - Edgeless Media Processor
SKU# AFP-4182-001-001
3. Connecting the device
The schematic below is a general reference for device connectivity.
* All trademarks belong to their respective owners. Images are for reference only and subject to change.
Third Party
Control System
(Crestron / AMX)
PoE wired Control 10” Tablet with
table stand and integrated software
that connects to Arrive FacePoint®
Arrive VoicePoint™
Arrive ControlPoint™
Arrive InfoView™Microsoft Lync™
Arrive InfoPoint™
Interactive Room Signs
HD Video:
LAN:
Wireless:
Audio:
Control:
USB2:
USB3:
LAN VDI / Apps
Lobby Signage &
Booking Kiosks
Arrive EyePoint™
PTZ HD Camera
Table Top USB 2.0 integrated
Speaker-Microphone combo
Compatible
Arrive
AirPoint™
Wireless BYOD
Wireless Airplay
Microsoft App-V™
Citrix™
Office 365™
Google Calendar™
Power:
Figure 3: Sample Connectivity Schema for FacePoint 4182 - V1
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Copyright © 2014 Arrive Systems, Inc. All rights reserved.
4. Before you start
• Ensure all hardware components are available. This includes a functional Arrive
ControlPoint tablet device for controlling the EMP. Without a dedicated EMC device the
EMP will not function.
• USB Keyboard and mouse is available for administrator log-in
•
• A test laptop is available to check the Lync functionality
• Lync 2013 client for installation is available along with activation details
• IP Address, DNS information is available
• Lync account is created on Lync server for the Room
•
deployment Guide)
• Ensure that host entry for Arrive EM Server “Edgeless-Media” is created in the DNS
pointing to the IP address of Arrive EM Server.
• Ensure that you have the ability to connect to the wireless and wired LAN to allow
communication between EMS, EMP and EMC.
5. Administrator’s guide for the AFP application
1. Connect a USB keyboard and mouse to the system.
2.
3. The factory default user name is : ADMINISTRATOR | Password : Admin
4. The following functions can be performed in Administrator login mode
Internet Settings To change Internet setting
Date and Time setting To change Date and time as per the location
Network and sharing center
Region and Language To change Region and Language Settings
System Setting
Windows Firewall
O365 setting
Restart button Run this to restart the Arrive FP and login to user mode
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Copyright © 2014 Arrive Systems, Inc. All rights reserved.
5.1 MS Lync client installation
1. Login as Administrator
2. Install the Lync client based on the infrastructure available
3. On-premise - please refer to Mirosoft recommended steps
4.
Note:
through Arrive EM Server or Microsoft best practices for enterprise
deployment
“O365 – shortcut” on Administrator Desktop
5.2 Certicate manager
18.
to the Arrive EMP as shown below for Windows 7. (follow the recommended process as
applicable to Windows 8 to achieve the same result)
19. Cericate manager icon shown on the
Administrator eesktop
Figure 4:
15
Copyright © 2014 Arrive Systems, Inc. All rights reserved.
20.
below.
Figure 5:
21. Import the Lync
Figure 6:
16
Copyright © 2014 Arrive Systems, Inc. All rights reserved.
5.3 Internet connection setting
22. Login as administrator
23. Open internet setting icon shown on desktop
24. Click on connection tab and then on LAN settings and provide appropriate information
Figure 7: Change internet connection settings on Arrive FP
17
Copyright © 2014 Arrive Systems, Inc. All rights reserved.
5.4 Date and Time setting
25. The default factory setting is UTC. Changing the time and location of the Windows OS
leave it on factory settings unless there is an internal policy requirement to do so.
26. The EMP is set for updates from the Internet Time (time.windows.com).
27. Login to the appliance using the Administrator account
28. Now open date and time icon shown on the desktop to set the time and timezone
appropriate to your location
Figure 8:
5.5 Arrive FP on-premise domain
29. Login as Administrator to the appliance
30. Open “System Setting” as shown on the desktop of Administrator
31. Join the appliance to your domain
Note:
policy, so it is recommended to move all Arrive devices and appliance
to a unique OU with a default domain policy. Do not inherit any domain
18
Copyright © 2014 Arrive Systems, Inc. All rights reserved.
6. Conguration and Use of the AFP EMP
6.1 Conguring the Arrive FacePoint EMP
Make sure all the connectivity is done as per instructions provided above.
1. Turn on the Arrive FacePoint appliance and accept the EULA to progress further.
Figure 9: Arrive FP display- initial Start-Up screen
Note: The wireless should have access to the network of the EM Server
and Arrive FacePoint.
Start-up ControlPoint application will show the following screen at the
initial stage on the Arrive ControlPoint console tablet display:
Figure 10:
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Copyright © 2014 Arrive Systems, Inc. All rights reserved.
2. Note the IP address shown on the start-up screen
3. Turn on the EM ControlPoint (EMC) control console application.
4. The EMC will attempt to automatically locate the hostname “Edgeless-Media”. If the
reason the DNS is un-resolved, you will need to enter the EM Server IP address manually
when prompted as follows.
5. Click on server setup and enter the EMS server IP address and press connect
Figure 11:
to the EM Server
6.
Click change Venue to select the appropriate room
Figure 12:
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Copyright © 2014 Arrive Systems, Inc. All rights reserved.
7. On the EMC screen, select the venue as shown below
Figure 13:
6.2 Pairing the AFP EMP with the ACP tablet
8. Click on Verify Appliance IP (Insert the IP address of the EMP which you noted down at
Figure 14:
Table of contents
