Art DTRACK3 User manual

Version 3.1.3
June 2022
c
2022 Advanced Realtime Tracking
GmbH & Co. KG
Contents are subject to change
without notice
weisser Text als Fake ...
DTRACK3 User’s Guide
ARTtrack R
, TRACKPACK, SMARTTRACK & DTrack R 
dasbetrifft die gesamte seitenbreite der seite des dokumentes etetcetcetcetcetcetcetc etcetcetcetc

Trademarks
The following overview shows the registered trademarks of Advanced Realtime Tracking
GmbH & Co. KG:
trademarks illustrated as in Germany in the EU in the U.S.
A.R.T. R
ART ×
ART R
ART ×××
ARTtrack R
ARTTRACK ×××
DTrack R
DTRACK3 ×
smARTtrack R
SMARTTRACK × ×
×××
×××
Microsoft R
and Windows R are trademarks registered in the United States and
other countries by the Microsoft Corporation.
The company names and product names written in this manual are trademarks
or registered trademarks of the respective companies.

Warranty regarding further use of open source software
Advanced Realtime Tracking GmbH & Co. KG (denoted as ART ) provides no
warranty for the open source software programs contained in this product, if
such programs are used in any manner other than the program execution
intended by ART . The licenses define the warranty, if any, from the authors or
licensors of the open source software. ART specifically disclaims any
warranties for defects caused by altering any open source software program or
the product’s configuration. You have no warranty claims against ART in the
event that the open source software infringes the intellectual property rights of a
third party. Technical support, if any, will only be provided for unmodified
software. The full license text can be obtained from ART directly.
Disclaimer
In no event shall Advanced Realtime Tracking GmbH & Co. KG be liable for any
incidental, indirect, or consequential damages whatsoever (including, without
limitation, damages for loss of business profits, business interruption, loss of
business information, or any other pecuniary loss) arising out of the use of or
inability to use the software or hardware.
c
1999 - 2022 by Advanced Realtime Tracking GmbH & Co. KG
Advanced Realtime Tracking GmbH & Co. KG
Am Öferl 6
82362 Weilheim i. OB
Germany
T+49 (0)881-92530-00
v+49 (0)881-92530-01
 http://ar-tracking.com

What’s new in version 3.1.3?
The following new features are available in DTRACK3 version v3.1.3:
•Increased number of output channels
•All available HMD targets in target library
•Simplified camera licensing for Cascaded Systems
•Output of system status data via ethernet
What’s new in version 3.1.2?
The following new features are available in DTRACK3 version v3.1.2:
•Support of SMARTTRACK3/M
•Approx. 30% increased tracking range for ARTTRACK6/M
What’s new in version 3.1.1?
The following new features are available in DTRACK3 version v3.1.1:
•Support of camera ARTTRACK6/M for Active Markers
•Support of Flystick2+ with feedback capabilities
•Easier configuration of stateless firewalls (UDP sending port 50107)
•Early warning for expiring licenses
•Check of DTRACK3-valid license code before upgrading from DTrack2
What’s new in version 3.1.0?
The following new features are available in DTRACK3 version v3.1.0:
•Support of camera ARTTRACK6/M
•Tracking with reference target
•Change of licensing DTRACK3 upgrades
•Output of 6DOF and 3DOF covariances via ethernet
•Adjustment of camera threshold and exposure time
•Time synchronisation using PTP (IEEE1588-2008)
•Optional login with password to DTRACK3 frontend

What’s new in version 3.0.2?
The following new features are available in DTRACK3 version v3.0.2:
•Support of ART Controller/M
•Adjustment of DTRACK3 for high resolution monitors
What’s new in version 3.0.1?
The following new features are available in DTRACK3 version v3.0.1:
•New ’Service’ dialog
What’s new in version 3.0.0?
The following new features are available in DTRACK3 version v3.0.0:
•Support of SMARTTRACK3 including Cascaded System capability
•Support of up to 70 targets
•Improved target catching algorithm
•New menu structure
•Dark user interface scheme
•Extended licensing models (refer to table 7.2 on page 60)
•Re-positioning of room coordinate system without wand calibration

Contents
Termsanddefinitions ................................. 11
1 Safety 14
1.1 Symbols and their meaning . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.2 Warnings ..................................... 14
1.2.1 Installation ................................ 14
1.2.2 Mounting ................................. 15
1.2.3 Operation................................. 16
1.2.4 Maintenance ............................... 17
1.2.5 Disposal & Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2 General Information 19
2.1 Cleaning of the equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.2 Maintenance and service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.3 Disposal and recycling of equipment . . . . . . . . . . . . . . . . . . . . . . 19
2.4 Disposal and recycling of batteries . . . . . . . . . . . . . . . . . . . . . . . 21
2.5 Warranty ..................................... 22
2.6 Liability ...................................... 22
3 Introduction to tracking 24
4 Installing the DTRACK3 software 27
4.1 Installation under Microsoft Windows . . . . . . . . . . . . . . . . . . . . . . 27
4.2 Installation under Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.3 Softwareupdate ................................. 29
5 Connecting to the controller 31
5.1 Start DTRACK3 frontend software . . . . . . . . . . . . . . . . . . . . . . . 31
5.1.1 DTRACK3 command line parameters . . . . . . . . . . . . . . . . . 32
5.1.2 Controller selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.1.3 Setting a static IP address . . . . . . . . . . . . . . . . . . . . . . . . 35
5.2 WakeOnLAN .................................. 35
5.3 Configuring your controller’s network address without network access . . . 36
5.3.1 Password reset and delete without DTRACK3 frontend . . . . . . . 38
5.3.2 Information retrieval without DTRACK3 frontend . . . . . . . . . . . 39
6 Menu Overview 40
6.1 GUIoverview................................... 42
6.2 Toolbar ...................................... 43
6

6.3 DockingDisplays................................. 45
6.3.1 Monitor 2DOF display . . . . . . . . . . . . . . . . . . . . . . . . . . 45
6.3.1.1 Monitor 2DOF display elements . . . . . . . . . . . . . . . 47
6.3.1.2 Monitor 2DOF display context menu . . . . . . . . . . . . . 48
6.3.2 Static reflex suppression . . . . . . . . . . . . . . . . . . . . . . . . . 49
6.3.3 DataDisplay ............................... 51
6.3.3.1 6DOF measurement results . . . . . . . . . . . . . . . . . 51
6.3.3.2 3DOF measurement results . . . . . . . . . . . . . . . . . 53
6.3.4 Flystickdisplay.............................. 53
6.3.5 Fingertracking display . . . . . . . . . . . . . . . . . . . . . . . . . . 54
6.3.6 Measurement Tool display . . . . . . . . . . . . . . . . . . . . . . . . 55
6.3.7 Eventdisplay............................... 55
7 Menu DTRACK3 - Basic Configuration 57
7.1 Password ..................................... 57
7.2 Licenses ..................................... 59
7.2.1 Entering a license code . . . . . . . . . . . . . . . . . . . . . . . . . 59
7.2.2 Licensemodel .............................. 60
7.2.2.1 License Expiration . . . . . . . . . . . . . . . . . . . . . . . 61
7.2.2.2 Update & Upgrade Licenses . . . . . . . . . . . . . . . . . 61
7.3 Configurations .................................. 62
7.3.1 Managing configurations . . . . . . . . . . . . . . . . . . . . . . . . . 62
7.3.1.1 Editing configurations . . . . . . . . . . . . . . . . . . . . . 62
7.3.1.2 Creating a new configuration . . . . . . . . . . . . . . . . . 63
7.3.1.3 Locking configurations . . . . . . . . . . . . . . . . . . . . 63
7.3.2 Backup Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . 64
7.3.3 Restore Configurations . . . . . . . . . . . . . . . . . . . . . . . . . 65
7.4 Start/Stop..................................... 66
7.5 Controllerstandby ................................ 66
7.6 Controllerreboot ................................. 66
7.7 Quit ........................................ 66
8 Menu Hardware - Hardware configuration 68
8.1 Searchhardware................................. 68
8.2 Cascaded System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
8.3 CameraSettings ................................. 71
8.3.0.1 All Cameras tab . . . . . . . . . . . . . . . . . . . . . . . . 71
8.3.0.2 Individual camera tabs . . . . . . . . . . . . . . . . . . . . 75
8.3.1 SMARTTRACK2 Camera Settings . . . . . . . . . . . . . . . . . . . 77
8.4 SynccardSettings ................................ 78
8.4.1 DirectSettings .............................. 80
8.5 RadioTransceiver ................................ 81
8.6 InertialSensor .................................. 82
8.6.1 Wireless hybrid targets . . . . . . . . . . . . . . . . . . . . . . . . . 83
8.6.1.1 Connecting the wireless transceivers . . . . . . . . . . . . 83
8.6.1.2 Configuring the wireless transceivers . . . . . . . . . . . . 83

8.6.1.3 Connecting the wireless inertial sensors . . . . . . . . . . . 85
8.6.1.4 Configuring the wireless inertial sensors . . . . . . . . . . 86
8.6.1.5 Calibration of custom wireless hybrid targets . . . . . . . . 88
8.6.2 Wired hybrid targets . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
8.6.2.1 Connecting the wired inertial sensor . . . . . . . . . . . . . 89
8.6.2.2 Assigning the wired inertial sensor . . . . . . . . . . . . . . 91
8.6.2.3 Hybrid Body Calibration . . . . . . . . . . . . . . . . . . . . 92
8.6.2.4 Inertial Sensor Calibration . . . . . . . . . . . . . . . . . . 94
8.6.2.5 Selecting the pulse generating source . . . . . . . . . . . . 95
8.7 Network...................................... 96
8.8 Time........................................ 98
9 Menu Tracking - Tracking Configuration 100
9.1 RoomCalibration.................................100
9.1.1 Pre-defined room calibration sets . . . . . . . . . . . . . . . . . . . . 100
9.1.1.1 Expert settings . . . . . . . . . . . . . . . . . . . . . . . . . 101
9.1.2 Coordinate System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
9.1.3 Room Calibration Progress . . . . . . . . . . . . . . . . . . . . . . . 103
9.1.4 Room Calibration Results . . . . . . . . . . . . . . . . . . . . . . . . 103
9.1.5 Room re-calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
9.1.6 ShowDetails ...............................106
9.1.7 Transfer of room calibration data . . . . . . . . . . . . . . . . . . . . 106
9.1.8 Room Calibration - SMARTTRACK2/3/M ...............107
9.2 Roomadjustment.................................108
9.2.1 Room adjustment - Coarse . . . . . . . . . . . . . . . . . . . . . . . 108
9.2.2 Room adjustment - Fine . . . . . . . . . . . . . . . . . . . . . . . . . 108
9.2.2.1 Graphical display . . . . . . . . . . . . . . . . . . . . . . . 109
9.2.2.2 Manually transforming the coordinate system . . . . . . . . 110
9.2.2.3 Adjust to angle tool . . . . . . . . . . . . . . . . . . . . . . 111
9.2.2.4 Adjust based on reference points . . . . . . . . . . . . . . 111
9.3 SingleMarkers ..................................114
9.4 Bodyadministration ...............................115
9.4.1 Filtering options for 6DOF tracking data . . . . . . . . . . . . . . . . 117
9.4.1.1 Filter Settings . . . . . . . . . . . . . . . . . . . . . . . . . 117
9.5 Bodycalibration .................................120
9.5.1 Selecting the body type . . . . . . . . . . . . . . . . . . . . . . . . . 121
9.5.2 Selecting the coordinate system for 6DOF targets . . . . . . . . . . 122
9.5.2.1 Body calibration setting due to body . . . . . . . . . . . . . 122
9.5.2.2 Body calibration setting due to room . . . . . . . . . . . . . 123
9.5.2.3 Body calibration setting due to room (zero in marker) . . . 123
9.5.3 Selecting the coordinate system for 5DOF targets . . . . . . . . . . 123
9.5.3.1 Coordinate system setting for type ’5DOF ’ and ’5DOF (cylin-
der)’...............................123
9.5.3.2 Coordinate system setting for type ’2x 5DOF (cylinder)’ . . 124
9.5.4 Body calibration progress . . . . . . . . . . . . . . . . . . . . . . . . 124

9.5.5 Body calibration result . . . . . . . . . . . . . . . . . . . . . . . . . . 125
9.5.5.1 ShowDetails..........................125
9.5.6 Calibrationfiles .............................126
9.5.6.1 Save a body calibration file . . . . . . . . . . . . . . . . . . 126
9.5.6.2 Load a body calibration file . . . . . . . . . . . . . . . . . . 127
9.5.6.3 Restricted Visibility / Emission Cones . . . . . . . . . . . . 128
9.5.7 Body re-calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
9.5.8 TargetLibrary ..............................128
9.5.8.1 Identification of Motion Capture targets without Inertial sen-
sors...............................130
9.6 Bodyadjustment .................................130
9.6.1 Body Adjustment - Graphic View . . . . . . . . . . . . . . . . . . . . 131
9.6.2 Changing the body geometry . . . . . . . . . . . . . . . . . . . . . . 133
9.7 Flystick ......................................135
9.7.1 Flystick Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 136
9.7.2 Flystick2+ Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
9.7.3 Flystick Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
9.7.4 Flystick Output settings . . . . . . . . . . . . . . . . . . . . . . . . . 137
9.7.5 FlystickDisplay..............................137
9.8 Fingertracking ..................................137
9.8.1 Fingertracking Settings . . . . . . . . . . . . . . . . . . . . . . . . . 138
9.8.1.1 Available hand geometries . . . . . . . . . . . . . . . . . . 139
9.8.1.2 Managing hand geometries . . . . . . . . . . . . . . . . . . 139
9.8.2 Fingertracking Body calibration via Target Library . . . . . . . . . . . 141
9.8.3 Fingertracking Body calibration Custom . . . . . . . . . . . . . . . . 143
9.8.4 Fingertracking Hand geometry calibration . . . . . . . . . . . . . . . 143
9.8.4.1 Hand geometry calibration process . . . . . . . . . . . . . 144
9.8.4.2 5 Finger Simulation . . . . . . . . . . . . . . . . . . . . . . 146
9.8.4.3 Resetting finger tip sequence . . . . . . . . . . . . . . . . . 146
9.8.5 Fingertracking Tactile Assignment . . . . . . . . . . . . . . . . . . . 147
9.8.6 Fingertracking Tactile Test . . . . . . . . . . . . . . . . . . . . . . . . 148
9.8.7 Fingertracking Output settings . . . . . . . . . . . . . . . . . . . . . 149
9.8.8 Fingertracking Display . . . . . . . . . . . . . . . . . . . . . . . . . . 149
9.8.9 External Add-On - Fingertracking Viewer . . . . . . . . . . . . . . . 149
9.9 MeasurementTool ................................150
9.9.0.1 Reference bodies . . . . . . . . . . . . . . . . . . . . . . . 151
9.9.1 Measurement Tool Calibration . . . . . . . . . . . . . . . . . . . . . 152
9.9.1.1 Measurement Tool Body Calibration . . . . . . . . . . . . . 152
9.9.2 Measurement Tool Output settings . . . . . . . . . . . . . . . . . . . 152
9.9.3 Measurement Tool Display . . . . . . . . . . . . . . . . . . . . . . . 152
9.10 Measurement Tool Tip Calibration . . . . . . . . . . . . . . . . . . . . . . . 153
9.11OutputSettings .................................154
9.11.1 Act as router for tracking output . . . . . . . . . . . . . . . . . . . . . 156
10 Menu View - Frontend configuration 157

11 Menu Tools 159
11.1MeasurePoints..................................159
12 Menu Help 161
12.1What’sthis?....................................161
12.2What’snew? ...................................161
12.3ControllerUpdate.................................162
12.3.1 Upgrading from earlier versions . . . . . . . . . . . . . . . . . . . . . 164
12.4Service ......................................165
12.4.1 Export system information . . . . . . . . . . . . . . . . . . . . . . . . 166
12.5DTRACK3.....................................167
12.6AboutQt......................................168
13 Frequently asked questions (FAQ) 169
13.1Backup ......................................169
13.2Cameras .....................................169
13.3Controller .....................................170
13.4 DTRACK3 andshutterglasses .........................171
13.5 DTRACK3 andinterfaces ............................171
13.6 Software DTRACK3 ...............................172
13.7Calibration ....................................176
13.8Tracking......................................180
13.9Flystick ......................................181
13.10Fingertracking ..................................183
13.11MeasurementTool ................................185
13.12ActiveTargets...................................185
13.13ART trackingand3DTVs ............................185
13.14Radio transceivers used in ART products ...................186
A Technical specifications 187
A.1 Overallsystem ..................................187
List of Figures 189
List of Tables 193
Index 195
10

Chapter 0
Terms and definitions
term definition
3DOF three degrees of freedom (i.e. only position)
6DOF six degrees of freedom (i.e. position and orientation)
5DOF five degrees of freedom (i.e. one degree less in orientation)
base imaginary connecting line between two cameras (e.g. the two
integrated cameras inside the SMARTTRACK2/3/M )
ART Controller controller for rackmounting, calculates tracking data and gener-
ates the data output stream (compatible to ARTTRACK2 ,ART-
TRACK3 ,ARTTRACK5 ,ARTTRACK5/C ,ARTTRACK6/M ,
TRACKPACK/E )
ART Controller/M compact size controller, calculates tracking data and generates
the data output stream (compatible to ARTTRACK2 ,ART-
TRACK3 ,ARTTRACK5 ,ARTTRACK5/C ,ARTTRACK6/M ,
TRACKPACK/E )
ARTTRACK Controller (discontin-
ued)
calculates tracking data and generates the data output stream
(compatible to ARTTRACK1 ,ARTTRACK2 ,ARTTRACK3 )
ARTTRACK2 (discontinued) infrared camera
ARTTRACK3 (discontinued) infrared camera
ARTTRACK5 infrared camera
ARTTRACK5/C infrared camera dedicated for multi-sided projections
ARTTRACK6/M infrared camera dedicated for compact environments or multi-
sided projections
ARTTRACK6/M for Active Markers flashless camera dedicated for use with active targets in com-
pact environments or multi-sided projections
body calibration teach the system the geometry of a rigid body
body, rigid body rigid arrangement of multiple markers intended for 6DOF track-
ing (see also "target")
calibration angle belongs to the room calibration set and defines origin and orien-
tation of the room coordinate system
ceiling suspension equipment to mount an infrared camera or SMART-
TRACK2/3/M to the ceiling
DTRACK3
backend software software running on the ART Controller ,ART Controller/M or
SMARTTRACK2/3/M doing all necessary calculations
frontend software graphical user interface running on customer’s computer to
control the ART Controller ,ART Controller/M or SMART-
TRACK2/3/M
Field of View (FoV) is the area of interest captured on the camera’s image
finger thimble a fixture for the finger tip to hold the active marker(s) (not avail-
able for SMARTTRACK2/3/M )
Fingertracking (discontinued) tracks the orientation of the hand and the position of the fingers
(not available for SMARTTRACK2/3/M )
FINGERTRACKING2 tracks the orientation of the hand and the position of the fingers
(not available for SMARTTRACK2/3/M )
FINGERTRACKING2 Tactile tracks the orientation of the hand and the position of the fingers
and provides Tactile Feedback
Flystick2/2+/3 wireless interaction device for virtual reality (VR) applications
Flystick feedback vibrational or acoustic signal that can be triggered in a capable
Flystick
hand geometry describes the dimensions of your hand and fingers (not available
for SMARTTRACK2/3/M )
11

term definition
hybrid tracking sensor fusion of optical and inertial data into one consolidated
output
inertial sensor an inertial measurement unit simultaneously measures 9 phys-
ical properties, i.e. angular rates, linear accelerations (unused)
and magnetic field components (unused) along all 3 axes. This
is achieved using solid state gyroscopes for measurement of roll,
pitch and yaw and optical tracking for drift correction.
infrared optical tracking position measurement of bodies (subjects or objects) based
upon infrared light and optical measurement procedures
license code (license key) software key to unlock certain capabilities of the tracking system
or SMARTTRACK2/3/M
marker object either made of retro reflective material or LED for position
tracking (3DOF)
Measurement Tool a pointing device which allows to measure the position of the
tool’s tip with high accuracy
measurement volume defines the volume where optical tracking is possible
modulated flash infrared signal which is used for wireless synchronization
motion capture track movements of a human body
mutual blinding at least one camera (also from SMARTTRACK2/3/M ) sees dis-
turbing reflections caused by the infrared flashes of another cam-
era (or SMARTTRACK3 )
prediction predicts output for the specified time in the future to compensate
tracking and rendering latency
Radio Transceiver exchange data with Flystick2/2+/3 (integrated in SMART-
TRACK2 )
RadioTransceiver2/3 uses USB port to exchange data with Flystick2/2+/3 or FIN-
GERTRACKING2 Tactile
room calibration teach the system the position of each camera and define origin
and orientation of the room coordinate system
room calibration set consists of angle tool and wand
SMARTTRACK3 fully integrated stand-alone infrared optical tracking system with
two cameras and integrated controller, calculates tracking data
and generates the data output stream
SMARTTRACK3/M compact version of SMARTTRACK3
syncgroup cameras being in one syncgroup receive the sync signal at the
same time. Syncgroups are distinguished by a short time delay
between their sync signals in order to avoid mutual blinding. (not
available for SMARTTRACK2 )
Synccard unit integrated in SMARTTRACK2/3/M which serves for syn-
chronizing the cameras
Synccard2 board integrated in the ARTTRACK Controller (discontinued)
which serves for synchronizing the cameras
Synccard3 board integrated in the ART Controller or ART Con-
troller/M which serves for synchronizing the cameras
SynccardTP board integrated in the TRACKPACK Controller (discontinued)
which serves for synchronizing the cameras
Tactile Feedback system for finger-based interactions in immersive virtual reality
applications (wires touch the inside of the finger tips and provide
an impression when they are shortened)
target rigid arrangement of multiple markers intended for 6DOF track-
ing (see also "rigid body")
tracking position measurement of bodies that move in a defined space
TRACKPACK (discontinued) infrared camera
TRACKPACK/C (discontinued) infrared camera dedicated for multi-sided projections
12

Chapter 0
term definition
TRACKPACK/E infrared camera
TRACKPACK Controller (discontin-
ued)
calculates tracking data and generates the data output stream
(compatible to TRACKPACK and TRACKPACK/C )
virtual point cloud used for calculating the relative position of cameras or SMART-
TRACK2/3/M that cover the measurement volume
wand precalibrated stick carrying two markers. The wand belongs to
the room calibration set and is used to generate a virtual point
cloud and to scale the measurement volume
13

1 Safety
1.1 Symbols and their meaning
You can find the following symbols and signs on the equipment or in the manual:
iUseful and important notes.
ZImportant notes, which may lead to system malfunction or to the
loss of warranty by non-observance.
Important safety warning to assure user’s and operational safety.
These warnings have to be observed, otherwise there is a po-
tential risk for health and safety and damaging of the equipment
resulting in loss of warranty and liability.
Safety warning for infrared radiation.
These warnings have to be observed, otherwise the user’s eyes
and sight are exposed to a potential hazard.
Table 1.1: Symbols and their meaning
1.2 Warnings
All warnings in this manual have to be observed for safe operation of
the equipment.
ART explicitly denies any warranty and liability if the product is not
operated according to this manual or any other authorised documen-
tation (e.g. quick-guides) or not according to the specifications of the
equipment.
1.2.1 Installation
The housing may NOT be damaged.
Do not install or use any equipment when it shows signs of damage
(e.g. smoke, sparks, fire, smells, etc) or if parts of it show damaging.
14

Chapter 1
1.2 Warnings
Do not install or use any equipment when the power cord is damaged.
Insert batteries in the indicated polarity !
Some equipment employs connectors of proprietary design. Do not try
to connect these to any other computer ports (e.g. COM port or LAN)
!!!
Verify that voltage and frequency of your electrical grid comply with the
appliance ratings of the equipment. The rating plates are found on the
equipment’s housing. (ARTTRACK1 on the lower side of the housing;
ARTTRACK2 /ARTTRACK3 and SMARTTRACK2/3/M on external power
supply, all controllers on the rear side of the housing).
The equipment may only be powered from power sockets connected
to earth/ground. If the grounding wire is defective the requirement
of the safety and the electromagnetic compatibility (EMC) cannot be
guaranteed. To check the function of the grounding wire ask your local
electrician.
The power switch on the equipment does not separate the device from
mains. The equipment must be disconnected from mains.
1.2.2 Mounting
ZDo not touch the front pane of the cameras. The acrylic pane and the
lens have highly sensitive surfaces. Be careful to avoid permanent
damages (e.g. scratches). Grab the cameras only on the housing.
ZShock and severe vibrations can permanently damage the internal cal-
ibration of the cameras. De-calibrated cameras have to be sent in for
maintenance.
ZThe power cord and plug should be accessible freely. The power
socket should be close to the equipment.
ZInstall the cables that the line of sight of the cameras or SMART-
TRACK2/3/M is not obstructed.
Do not drop the equipment.
Be sure that the cameras are firmly mounted using strong wall plugs
/ anchors and screws when mounting to walls or ceilings. Loosely
mounted cameras may pose a serious hazard to health and safety.
Never unfasten screws that are not designed for mounting. All liability
and warranty is void.
15

1 Safety
Use only accessories for mounting (screws, ceiling suspension) sup-
plied by ART .
The ventilation holes of the equipment (particularly of SMART-
TRACK2 ,ARTTRACK2 ,ART Controller and ART Controller/M ) must
not be covered. Ensure unblocked airflow at all times. The minimum
distance between equipment and surrounding objects has to be larger
than 3 cm.
Install a strain relief to all cables to avoid damage to the equipment.
Install the cables trip-proof (e.g. cable ducts or fixings). Inappropriate
cabling may pose a serious hazard to health and safety.
1.2.3 Operation
Unplug the equipment from mains immediately in any case of damage
! Please contact ART service
Removable batteries must be removed before shipping equipment.
Batteries should be removed when equipment is not used for a longer
period of time - Risk of damage !
Do not use non-rechargable batteries in rechargable equipment (e.g.
Flystick2 ) - Risk of explosion !
Do not crush or puncture batteries and avoid impact that might result
in damage, leakage or short-circuiting.
Use only original components and accessories from ART or authorized
by ART . Using unauthorized components or accessories may damage
the equipment, may cause malfunctioning and may compromise oper-
ational safety.
Only peripheral devices which meet the safety requirements of UL
60950-1 (U.S. only) and EN / UL / IEC 62368-1 (EU, U.S., etc.) for SELV
may be attached on Ethernet-, BNC- and the DC-circuit of the equip-
ment.
Do not expose the equipment to high levels of humidity or condensing
environments.
The equipment must not be operated in environments with intensive
formation of dust.
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Chapter 1
1.2 Warnings
The equipment must not be operated in environments with elevated
temperatures above 40◦C (100◦F).
Do not use the equipment outdoors (i.e. outside of buildings or poten-
tially moist / wet locations) !
Do not spill fluids over the equipment!
Do not insert objects into the equipment (e.g. ventilation openings) !
Do not change or modify the equipment in any way (e.g. mechanically,
electrically). Non-compliance may result in loss of conformity ! All
warranty and liability is void.
The cameras and SMARTTRACK2/3/M emit infrared light. Keep a
distance of min. 20 cm when operating near cameras or SMART-
TRACK2/3/M . All cameras and SMARTTRACK2/3/M are assigned to the
Exempt Group according to IEC62471-1 and therefore pose no risk or
hazard to the human eye or skin at this distance.
1.2.4 Maintenance
ZOnly the housing of the cameras may be cleaned. Before cleaning shut
down the system and disconnect the power cords.
Do not use any solvents, water or chemicals to clean the cameras!
Do not try to repair anything by yourself!
Danger High Voltage inside the equipment ! Do not open the equipment
! Risk of electric shock - even if the equipment is disconnected. Please
contact ART service.
All warranty and liability is void when the equipment is opened.
In order to replace mains fuses (e.g. ART Controller ) always unplug
the power cord first. Risk of electric shock !
Risk of explosion if removable batteries are replaced by an incorrect
type!
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1 Safety
1.2.5 Disposal & Recycling
Waste Electronic and Electrical Equipment (WEEE) should never be
disposed of along with household waste.
Batteries should never be disposed of along with household waste.
Batteries or rechargeable batteries that are not permanently installed
must be removed beforehand and disposed of separately.
To prevent fires due to short-circuits, tape battery terminals and/or
place lithium-ion batteries in separate plastic bags.
Do not crush or puncture used batteries and avoid impact that might
result in damage, leakage or short-circuiting.
18

Chapter 2
2 General Information
2.1 Cleaning of the equipment
iUse a dry, lint-free and antistatic cloth or tissue (e.g. lens-cleaning
tissue for optical equipment).
ZOnly the housing of the cameras may be cleaned. Before cleaning shut
down the system and disconnect the power cords.
Do not use any solvents, water or chemicals to clean the cameras!
2.2 Maintenance and service
Routine maintenance of the equipment is recommended every three years. If you experi-
ence any problems please do not hesitate to contact our support.
Do not try to repair anything by yourself!
Danger High Voltage inside the equipment ! Do not open the equipment
! Risk of electric shock - even if the equipment is disconnected. Please
contact ART service.
All warranty and liability is void when the equipment is opened.
2.3 Disposal and recycling of equipment
Waste Electronic and Electrical Equipment (WEEE) may contain a complex mixture of
materials and hazardous substances. If not managed properly and thus exposed, these
can cause serious damage to the environment, wildlife, and human health. In addition,
modern electronics contain rare and expensive resources, which can be recycled and
re-used to contribute to the circular economy. By ensuring that you dispose of WEEE
properly, you are helping to improve sustainable production and consumption, to increase
resource efficiency and to preserve our natural resources and protect human health.
The symbol (crossed-out wheelie bin symbol according to Waste Electronic and Electrical
Equipment (WEEE) Directive 2012/19/EU, see figure 2.1 (a) or (b) on page 20) indicates
19

2 General Information
that the product should not be discarded as unsorted municipal waste but must be sent
to separate collection facilities for recovery and recycling.
(a) equipment placed on
the market prior to 2005
(b) equipment placed on
the market after 2005
Figure 2.1: WEEE label
When your delivery address is outside of Germany, dispose of WEEE at your local waste
facilities or recycling centers available by public waste management authorities only. Please
consider that local regulations on the disposal of and recycling of electronic and electrical
equipment may apply. Contact your local authority directly for more information.
For deliveries inside Germany only:
•End-users of WEEE are obliged to return the equipment or have it collected within
the framework set up by ART .
•You are responsible for deleting personal or confidential data from the equipment to
be disposed of. You can do this by resetting the device to its factory settings. Please
refer to DTRACK3 User’s Guide →Connecting to the controller →Configuring your
controller’s network address without network access for more details. ART is not
liable for any data on your device. Before resetting your device, you should always
back up any sensitive data.
•For further details regarding the WEEE directive, including how ART ensures the
safe disposal of your electrical and electronic equipment, please refer to our website
at https://ar-tracking.com/de/art-geraete-ruecknahmekonzept
Waste Electronic and Electrical Equipment (WEEE) should never be
disposed of along with household waste.
20