Arxys WSS-NAS User manual

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Data Appliance for ArcGIS User Guide for Windows
Revision 6.0
September 2017
WWW.ARXYS.COM

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COPYRIGHT
No part of this manual may be reproduced, stored in a retrieval system, or transmitted, in any
form or by any means, electronic, mechanical, recording, or otherwise, in whole or part, without
prior written consent from Arxys.
All rights reserved. Copyright © 2016 Arxys.
TRADEMARKS
All trademarks and copyrights stated, mentioned, referenced or omitted are the property of their
respective owners.
DISCLAIMER
Arxys reserves the right to periodically revise this manual without prior notice. Product features
and specifications described are subject to change without notice.

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REVISION HISTORY
Revision
Date
Description of Change
1.0.0
May, 2011
•Initial Release
1.0.1
June, 2011
•Change in administrator password policy
1.1
August, 2011
•Updates, added international warranty
1.2
October, 2011
•Power Specifications
1.3
December, 2011
•Boot up process, No Internet Activation
2.0
October, 2013
•Windows Storage Server 2012
3.0
September, 2014
•3ware to LSI card upgrade
4.0
November, 2015
•Upgraded 36 Bay Chassis
5.0
October, 2016
•IPMI Remote Access
6.0
September, 2017
•Rebranded with Arxys name, formerly Cutting Edge
Networked Storage

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TABLE OF CONTENTS
Table of Contents ...................................................................................................................4
Support for the Data Appliance for ArcGIS................................................................................6
ESRI SUPPORT ............................................................................................................................................. 6
ARXYS SUPPORT .......................................................................................................................................... 6
Data Appliance for ArcGIS Use Restrictions...............................................................................6
Data Appliance for ArcGIS Summary ........................................................................................7
ESRI DATA APPLIANCE FOR ARCGIS COMPONENTS ....................................................................................... 7
GETTING STARTED....................................................................................................................................... 7
Installing the Data Appliance for ArcGIS ...................................................................................7
BOX CONTENTS............................................................................................................................................ 7
INSTALLATION PLANNING ............................................................................................................................. 8
UNPACKAGING THE DATA APPLIANCE FOR ARCGIS........................................................................................ 8
RACKMOUNT CHASSIS INSTALLATION ............................................................................................................ 9
1U DATA APPLIANCE FOR ARCGIS RACKMOUNT INSTALLATION INSTRUCTIONS ........................................... 10
4U DATA APPLIANCE FOR ARCGIS RACKMOUNT INSTALLATION INSTRUCTIONS ........................................... 12
Data Set installation (4U Only)...............................................................................................16
Powering on the Data Appliance for ArcGIS ............................................................................18
POWERING ON THE 1U DATA APPLIANCE FOR ARCGIS................................................................................ 18
POWERING ON THE 4U DATA APPLIANCE FOR ARCGIS................................................................................ 18
Data Appliance for ArcGIS First Boot ......................................................................................18
CONFIGURING NETWORK SETTINGS............................................................................................................ 22
Verify Data Collection ............................................................................................................24
Activating Windows without Internet Access ...........................................................................26
Data Appliance for ArcGIS Reference .....................................................................................29
1U DATA APPLIANCE FOR ARCGIS ............................................................................................................. 29

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4U DATA APPLIANCE FOR ARCGIS ............................................................................................................. 30
Data Appliance for ArcGIS Maintenance..................................................................................32
Data Appliance for ArcGIS Field Replaceable Units ..................................................................32
HARD DRIVE FRU REPLACEMENT INSTRUCTIONS ........................................................................................ 33
POWER SUPPLY MODULE FRU REPLACEMENT INSTRUCTIONS....................................................................... 34
Configuring IPMI Remote Access ...........................................................................................36
CONFIGURING IPMI SETTINGS IN THE BIOS .............................................................................................. 37
REMOTELY ACCESSING THE SERVER............................................................................................................. 40
Appendix A...........................................................................................................................42
DATA APPLIANCE FOR ARCGIS ENVIROMENTAL INFORMATION .................................................................... 42
Appendix B ...........................................................................................................................43
UNITED STATES WARRANTY DEFINITION AND SUPPORT PLAN ..................................................................... 43
Appendix C...........................................................................................................................45
INTERNATIONAL WARRANTY DEFINITION AND SUPPORT PLAN ..................................................................... 45
Appendix D...........................................................................................................................47
BASIC PROVISIONS OF ALL ARXYS WARRANTY PROGRAMS .......................................................................... 47

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SUPPORT FOR THE DATA APPLIANCE FOR ARCGIS
Support for Data Appliance for ArcGIS will be provided by both Esri and Arxys technical support
teams.
ESRI SUPPORT
For information regarding the configuration and setup of ArcGIS services and usage, visit
support.esri.com/en/contact-tech-support.
For the most current information for all ArcGIS products, visit the ArcGIS Resources website at
resources.arcgis.com/en/home/.
ARXYS SUPPORT
For questions and support regarding the Data Appliance for ArcGIS hardware, please contact
Arxys using the following options:
Phone: [phone]
E-mail: [e-mail]
Web page: http://www.arxys.com/company/support
Hours: Monday–Friday, 8:00 a.m.–5:00 p.m. (Pacific time)
DATA APPLIANCE FOR ARCGIS USE RESTRICTIONS
The Data Appliance for ArcGIS is a specialized Network Attached Storage device and should not
be administered as just another file server. Arxys manufactures the Data Appliance for ArcGIS for
the exclusive use with Esri ArcGIS for Server. The Data Appliance for ArcGIS is designed to be a
read-only device. Except for specific updates provided by Esri the Data Appliance for ArcGIS
should never be written to or used as an additional storage device. The Data Appliance for
ArcGIS ships with an embedded version of Microsoft® Windows Storage Server 2012 R2. This
license precludes the installation of additional software or adding additional roles to the appliance
to those that have been preloaded at the factory.
•The Data Appliance for ArcGIS can only be used to support ArcGIS for Server
(Standard or Advanced) 10.1-10.3 deployments at version 6.1 or newer.
•The Data Appliance for ArcGIS cannot be used in any other role other than that
of a NAS supporting an ArcGIS for Server environment
•The end user is not authorized to install additional software on the Data
Appliance for ArcGIS. This includes system utilities (anti-virus software, remote
management, etc.) server applications (web server, ftp, directory services) or
backup software. Contact Arxys if any changes to the software must be made in
order to meet facility IT requirements. Arxys will address inquiries on a case by
case basis.

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The violation of any of the above restrictions will require the user to return the system to the
factory default configuration before troubleshooting and warranty services can be processed.
DATA APPLIANCE FOR ARCGIS SUMMARY
The Esri Data Appliance for ArcGIS is designed to be utilized exclusively with ArcGIS for Server
(Standard or Advanced) for publishing map, elevation, and geocode services locally as well as on
the Internet.
ESRI DATA APPLIANCE FOR ARCGIS COMPONENTS
Esri Data Appliance for ArcGIS:
•Arxys WSS-NAS
•Microsoft Windows Storage Server 2012 R2 Operating System
•Esri Data Collections (as purchased)
GETTING STARTED
In order to deploy the Data Appliance for ArcGIS the following basic steps are required.
Additional details can be found later in this document.
1. Hardware Installation –Install the Data Appliance for ArcGIS into a computer
equipment rack.
2. Network Configuration –Configure the Data Appliance for ArcGIS on your Local
Area Network (LAN). Connect the Data Appliance for ArcGIS to a network that is
accessible to the server running ArcGIS for Server.
INSTALLING THE DATA APPLIANCE FOR ARCGIS
The Data Appliance for ArcGIS ships from the factory fully configured and preloaded with Esri
data. Prior to utilizing the Esri software to setup and use services the Data Appliance for ArcGIS
must be installed. Part of the installation process is the configuration of basic networking and
Windows Storage Server 2012 R2 configuration. The manual assumes that the user is familiar
with the steps required to use and configure Windows networking. If at any point you encounter
difficulties, please contact Arxys technical support by calling 800-257-1666 or via email
[email protected]
The system administrator password is configured by the end user during the first boot
setup procedure.
BOX CONTENTS
The Data Appliance for ArcGIS should include the following items within the shipping box.
•Data Appliance for ArcGIS (1U 4 bay or 4U 36 bay)

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•License Key (Certificate of Authenticity COA)
•Data Appliance for ArcGIS User Guide for Windows (this document)
•Data Appliance for ArcGIS Quick Installation Guide
•Data Appliance for ArcGIS Quick Reference
•Data Appliance for ArcGIS Warranty Documentation
•Two 110V AC power cords
•One front bezel (black) w/ keys.
•One set of adjustable sliding rails w/ mounting kit
If you find that you are missing any of the above items, please contact Arxys directly at
[email protected]
INSTALLATION PLANNING
The proper installation of the Data Appliance for ArcGIS will require the following hardware and
resources:
•Keyboard and mouse (USB only)
•Display monitor capable of 1024x768 resolution minimum with a Standard VGA
connector
•Two 110V AC power ports
•Gigabit Ethernet connectivity
•Network IP address
•Available space in a computer equipment rack 1U or 4U depending on the Data
Appliance for ArcGIS configuration purchased.
UNPACKAGING THE DATA APPLIANCE FOR ARCGIS
The Data Appliance for ArcGIS should be carefully removed from its shipping box. Inspect the
Data Appliance for ArcGIS and make sure that it was not damaged during shipping and transport.
The 1U Data Appliance for ArcGIS weighs 40lbs (with no hard drives loaded) it is still
recommended that two people handle the appliance. The 4U Data Appliance for ArcGIS weighs
approximately 80lbs (with no hard drives loaded). Two people will be required to safely remove
the appliance from the shipping box.
The Data Appliance for ArcGIS box includes removable front bezel for the server. Included in the
box are the adjustable sliding rails to mount your Data Appliance for ArcGIS server into a

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standard computer equipment rack. The mounting kit is located within the smaller box that is
packed on top of the appliance.
RACKMOUNT CHASSIS INSTALLATION
You should install the largest and heaviest items on the bottom of your rackmount rack. Aside
from UPS systems the 4U Data Appliance for ArcGIS will be one of the heavier systems in your
cabinet.
• Ensure that the leveling jacks on the bottom of the rack are fully extended to the floor with the
full weight of the rack resting on them.
• In single rack installation, stabilizers should be attached to the rack. In multiple rack
installations, the racks should be coupled together.
• Always make sure the rack is stable before extending a component from the rack.
• You should extend only one component at a time - extending two or more simultaneously may
cause the rack to become unstable.
• Determine the placement of each component in the rack before you install the rails.
• Use a regulating uninterruptible power supply (UPS) to protect the server from power surges,
voltage spikes and to keep your system operating in case of a power failure.
• Allow any hot plug drives and power supply modules to cool before touching them.
• Always keep the rack's front door and all panels and components on the servers closed when
not servicing to maintain proper cooling.
• Equipment should be mounted into a rack so that the amount of airflow required for safe
operation is not compromised.
• Consideration should be given to the connection of the equipment to the power supply circuitry
and the effect that any possible overloading of circuits might have on overcurrent protection and
power supply wiring. Appropriate consideration of equipment nameplate ratings should be used
when addressing this concern.

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1U DATA APPLIANCE FOR ARCGIS RACKMOUNT INSTALLATION INSTRUCTIONS
This section provides information on installing the Esri Data Appliance for ArcGIS chassis into a
rack cabinet. There are a variety of rack cabinets on the market, which may mean the assembly
procedures will differ slightly. You should also refer to the installation instructions that came with
the rack cabinet you are using.
NOTE: This rail will fit a rack between 26" and 33.5" deep. The inner rails come pre-installed on
the 1U configuration of the Data Appliance for ArcGIS.
RACKMOUNT KIT SCREWS
The accessory box includes all the screws needed to install the chassis in a rack. This section lists
and describes the most common screws used. The chassis may not require all the parts listed.
Item
Qty
Description
1
4
M4 x 4mm (0.157) Flat Head Screw
2
22
M4 x 4mm (0.157) Round Head Screw
3
8
M5 x 12mm (0.472) Flat Head Screw
4
8
Washer for M5 Flat Head Screw
Figure 1
IDENTIFYING THE SECTIONS OF THE RACK RAILS
Figure 2
There are two rack rail assemblies in the rack mounting kit. Each assembly consists of two
sections: an inner fixed chassis rail that secures directly to the server chassis and an outer fixed

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rack rail that secures directly to the rack itself (Figure 2). Two pairs of short brackets to be used
on the front side of the outer rails are also included.
INSTALLING THE OUTER RAILS TO THE RACK
Figure 3
1. Attach the longer section of the outer rail to the outside of the shorter section of the outer
rail. You must align the pins with the slides. Both ends of the outer rail must face the same
direction in order to be secured to the rack (Figure 3).
Figure 4
2. Adjust both sections of the outer rail to the proper length so that the rail fits snugly within
the rack (Figure 3).
3. Secure the longer section of the outer rail to the front side of the rack with two M5 screws
and the shorter section to the rear side of the rack with two M5 screws (Figure 4).
4. Repeat steps 2-3 for the remaining outer rail.

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INSTALLING THE CHASSIS IN THE RACK
Figure 5
1. Confirm that chassis includes the inner rails (A) and rail extensions (B). Also, confirm that the
outer rails (C) are installed on the rack (Figure 5).
2. Line chassis rails (A and B) with the front of the rack rails (C) (Figure 5).
3. Slide the chassis rails into the rack rails, keeping the pressure even on both sides (you may
have to depress the locking tabs when inserting). When the appliance has been pushed
completely into the rack, you should hear the locking tabs "click" into the locked position.
4. Insert and tighten the thumbscrews that hold the front of the appliance to the rack.
4U DATA APPLIANCE FOR ARCGIS RACKMOUNT INSTALLATION INSTRUCTIONS
This section provides information on installing the Esri Data Appliance for ArcGIS chassis into a
rack cabinet. There are a variety of rack cabinets on the market, which may mean the assembly
procedures will differ slightly. You should also refer to the installation instructions that came with
the rack cabinet you are using.
NOTE: This rail will fit a rack between 26.5" and 36.4" deep.
RACKMOUNT KIT SCREWS
The accessory box includes all the screws needed to install the chassis in a rack. This section lists
and describes the most common screws used. The chassis may not require all the parts listed.
Item
Qty
Description
1
4
M4 x 4mm (0.157) Flat Head Screw
2
22
M4 x 4mm (0.157) Round Head Screw

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3
8
M5 x 12mm (0.472) Flat Head Screw
4
8
Washer for M5 Flat Head Screw
Figure 6
IDENTIFYING THE SECTIONS OF THE RACK RAILS
Figure 7
The chassis package includes two rail assemblies in the rack mounting kit. Each assembly
consists of three sections: An inner chassis rail which secures directly to the chassis, an outer rail
that secures to the rack, and a middle rail which extends from the outer rail. These assemblies
are specifically designed for the left and right side of the chassis. (Figure 7).
LOCKING TABS
Each inner rail has a locking tab. This tab locks the chassis into place when installed and pushed
fully into the rack. These tabs also lock the chassis in place when fully extended from the rack.
This prevents the server from coming completely out of the rack when the chassis is pulled out
for servicing.

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RELEASING THE INNER RAIL FROM THE OUTER RAIL
Figure 8
1. Identify the left and right outer rail assemblies as described above.
2. Pull the inner rail out of the outer rail until it is fully extended as illustrated above.
3. Press the locking tab down to release the inner rail.
4. Pull the inner rail all the way out.
5. Repeat steps 2 –4 for the second outer rail.
INSTALLING THE INNER RAILS ON THE CHASSIS
Figure 9
Figure 10
1. Confirm that the left and right inner rails have been correctly identified.

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2. Place the inner rail firmly against the side of the chassis, aligning the hooks on the side
of the chassis with the holes in the inner rail.
3. Slide the inner rail forward toward the front of the chassis until the rail clicks into the
locked position, which secures the inner rail to the chassis.
4. Secure the inner rail to the chassis with the screws provided.
5. Repeat steps 2 –4 above for the other inner rail.
INSTALLING THE OUTER RAILS ON THE RACK
Figure 11
1. Press upward on the locking tab at the rear end of the middle rail.
2. Push the middle rail back into the outer rail.
3. Hang the hooks of the front of the outer rail onto the slots on the front of the rack. If
necessary, use screws to secure the outer rails to the rack, as illustrated above.
4. Pull out the rear of the outer rail, adjusting the length until it fits within the posts of the
rack.
5. Hang the hooks of the rear portion of the outer rail onto the slots on the rear of the rack.
If necessary, use screws to secure the rear of the outer rail to the rear of the rack.
6. Repeat steps 1 –5 for the remaining outer rail.

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INSTALLING THE CHASSIS IN THE RACK
Figure 12
1. Confirm that the inner rails are properly installed on the chassis.
2. Confirm that the outer rails are correctly installed on the rack.
3. Pull the middle rail out from the front of the outer rail and make sure that the ball-
bearing shuttle is at the front locking position of the middle rail.
4. Align the chassis inner rails with the front of the middle rails.
5. Slide the inner rails on the chassis into the middle rails, keeping the pressure even on
both sides, until the locking tab of the inner rail clicks into the front of the middle rail,
locking the chassis into the fully extended position.
6. Depress the locking tabs of both sides at the same time and push the chassis all the way
into the rear of the rack.
7. If necessary for security purposes, use screws to secure the chassis handles to the front
of the rack.
DATA SET INSTALLATION (4U ONLY)
Data Appliance for ArcGIS in a 4U configuration is shipped without the data collection hard drives
installed in the system chassis to reduce the overall weight of the chassis during installation.
Before powering on the Data Appliance for ArcGIS, the data collection hard drives need to be
installed into the chassis.
Before proceeding, ensure that the data collection hard drives are labeled with the same serial
number listed on the Data Appliance for ArcGIS which is located on the front right corner of the
chassis. Each data collection hard drive is labeled according to the collection which it belongs to,
as well as the number of drives contained in each data collection. The data collections should be
installed in alphabetical succession (i.e., Collection A, Collection B, Collection C, etc.). The
installation process will vary according to which data collections were purchased. Each data

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collection is composed of a varying number of hard drives. The hard drives for each collection
should then be installed sequentially (ex., Disk 1 of 2, Disk 2 of 2).
For example, Data Appliance for ArcGIS World Standard 6.3 is composed of data collections B, C,
and D. Collection B features 2 hard drives, C features 16 hard drives, and D features 10 hard
drives. Collection B is installed first into the Data Appliance for ArcGIS beginning with the bottom
left-most hard drive slot. Disk 1 of Collection B is inserted, while Disk 2 of Collection B is inserted
above Disk 1. Then Disk 1 of Collection C can be inserted directly above Disk 2 of Collection B
and so forth until all of Collection C is installed. Disk 1 of Collection D can then be inserted
directly above Disk 16 of Collection C and so forth until all of Collection D is installed.
Install all of the data collections purchased, making sure that all drives from the data collections
are installed in the Data Appliance for ArcGIS. If you find that a drive is missing, immediately
stop the installation procedure and contact Arxys technical support.
Figure 13
The Data Appliance for ArcGIS chassis features a label listing the arrangement of its hard disk
drive slots (Figure 13). This label ONLY provides a general pattern for the sequential installation
of the hard drives (beginning bottom to top, and then moving left to right) These labels can also
be used in the troubleshooting process to identify the location of a faulty drive.
Figure 14
1. Insert the hard drive and tray into the chassis. Make sure to press the drive carrier
handle closed until it clicks in place (Figure 14).
2. Repeat step one for all the drives shipped with Data Appliance for ArcGIS.

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POWERING ON THE DATA APPLIANCE FOR ARCGIS
Powering on the Data Appliance for ArcGIS requires the push of the power button. The power
button on all configurations of the Data Appliance for ArcGIS can be accessed from the front of
the computer equipment rack.
POWERING ON THE 1U DATA APPLIANCE FOR ARCGIS
Figure 15
The 1U Data Appliance for ArcGIS power button is located on the top right of the chassis.
Remove the front bezel if installed. (Figure 15)
POWERING ON THE 4U DATA APPLIANCE FOR ARCGIS
Figure 16
On the 4U Data Appliance for ArcGIS the power button is located on the bottom left of the
chassis. Remove the front bezel if installed. (Figure 16)
DATA APPLIANCE FOR ARCGIS FIRST BOOT
The Data Appliance for ArcGIS is configured with Microsoft’s Windows Storage Server 2012 R2
operating system. Windows Storage Server 2012 R2 resembles Windows Server 2012 R2 in
appearance and operation; however, Windows Storage Server 2012 R2 licensing restricts the use
of the Data Appliance for ArcGIS as a general use server. Windows Storage Server 2012 R2 is
also specifically tuned to perform the required functions of a Data Appliance for ArcGIS. No
additional software may be loaded and no other server roles can be hosted on the Data
Appliance for ArcGIS. Doing so will void the warranty on the Data Appliance for ArcGIS.

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Figure 17
When the Data Appliance for ArcGIS is first powered the Microsoft® Windows Storage Server
2012 R2 will begin booting (Figure 17). Please do not interrupt or power off the Data Appliance
for ArcGIS during this process. The Data Appliance for ArcGIS may automatically reboot as the
final configuration is applied to the system.
After the system reboots the Windows Storage Server 2012 R2 operating system will load. Follow
the onscreen instructions to continue.
Figure 18
1. Select the appropriate Country or Region, App Language, and Keyboard Layout. Click on
the “next” button to continue. Figure 18.

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Figure 19
2. Enter the product key that is on the Microsoft COA label attached to the system. The
COA label is attached on the top front left corner of the system. Click on the “next”
button to continue. (Figure 19)
Figure 20
3. Review and accept the Microsoft Windows Storage Server 2012 license agreement.
(Figure 20)