Asante FriendlyNET FR3000 Series User manual

FriendlyNET™Cable/DSL Router
FR3000 Series
User’s Manual

2 Asanté FriendlyNET Cable/DSL Router
Before You Start
Thank you for purchasing the Asanté FriendlyNET FR3000 Series router. Your
FR3000 Series router has been designed to provide a lifetime of trouble-free op-
eration. However, to ensure a smooth installation, you must have the following
items before you begin:
•Internet connection: Valid ISP account and Cable/DSL modem with
10BaseT Ethernet port. Optional support for dial-up (v.90 or ISDN TA) mo-
dem with FR3004C/FR3004LC
Note: If you can receive email or access the Internet via your web browser using
your existing Cable/DSL modem, then you probably have a working Internet
connection. Contact your ISP if you have problems verifying that you have a
working Internet connection.
•Network connection: Built-in 10/100 Fast Ethernet port or 10/100 Fast
Ethernet network adapter (AsantéFast or FriendlyNET 10/100 PCI recom-
mended) for each computer sharing the Internet connection.
•Cables: 10BaseT or 100BaseTX Fast Ethernet cables to connect computers
to the router.
•Client operating system: Client must be capable of accepting IP address
from a DHCP server. Supported operating systems include Apple Mac OS 8
and higher, Microsoft Windows 95/98/NT/XP or Windows 2000 Profes-
sional, UNIX/Linux
•Network protocol: TCP/IP network protocol for each client with an estab-
lished IP address from your ISP
•Web browser: Microsoft Internet Explorer or Netscape Communicator, ver-
sion 3 or later
•Optional: FR3004LC/FR3002AL with Print Server Function: Functional
Printer with Parallel cable and appropriate connector.
Note: Users who wish to have Macintosh computers utilize the Print Server fea-
ture must have a printer with both a parallel printer port and PostScript capabil-
ity. Please contact the printer manufacturer if you are unsure whether your
printer supports PostScript.
•Optional: FR3004C/FR3004LC: Working 56K or ISDN Macintosh or PC
modem with an RS-232 cable with appropriate connector.
The following devices are not compatible with the FR3000 Series routers: Cable/
DSL modems with USB or Firewire connections, asymmetrical dual media con-
nections, Home PNA or other non-Ethernet compatible communication devices.

User’s Manual 3
Quick Start Guide
This section will guide you in setting up the Asanté
FriendlyNET router with your Cable/DSL modem. Set-
ting up your router requires three basic steps which
are explained in this Quick Start Guide:
1. Determine the TCP/IP settings for your specific
computer and record them in the table provided.
2. Set up your hardware.
3. Configure your router.
See Chapters 7 and 8 for details on setting up additional security options and
advanced features.
1. Determine Your TCP/IP Settings
You should already have a working Internet
connection using a Cable/DSL modem. First
you must collect the TCP/IP settings from
your computer and your Internet Service Pro-
vider (ISP). The following sections explain
how to collect your TCP/IP settings for Mac-
intosh, Windows, and Linux platforms:
MAC OS
1. Open your computer’s TCP/IP control panel found under the Apple menu.
2. For Connect via, verify that either Ethernet built-in or the Ethernet adapter
installed in your Mac is chosen.
3. Complete the information in the Your Settings portion of the table below.
Macintosh Configuration Table
Item No. TCP/IP Control Panel Description Your Setting
1 Configure Manually or
Using DHCP Server
Static IP Address or
Dynamic IP Address
2 IP Address WAN IP Address
3 Subnet Mask WAN Subnet Mask
4 Router Address WAN Gateway
5 Name Server Address Primary and Secondary DNS
6 Host Name (DHCP Server Only) Client ID No.

4 Asanté FriendlyNET Cable/DSL Router
4. Once the information has been recorded, choose Using DHCP Server from
the Configure: pull-down menu. Close the dialog box and save your
changes.
Repeat steps 1, 2, and 4 to configure additional Macs you wish to add to the
router.
WINDOWS 95/98/ME
1. From the Windows Start button, choose Run. In
the dialog box, type winipcfg and click OK.
2. Choose your computer’s Ethernet adapter from
the first drop-down list.
Tip: The PPP setting is usually for your dial-up
analog modem. Don’t choose this selection.
3. Expand this dialog box by clicking on the More
Info >> button.
4. Complete the information in this table:
Tip: Next to the DNS Servers
field, click the button to show the Secon-
dary DNS (if available).
5. From the Windows Start button, choose
Settings and select Control Panel. Double-
click the Network icon.
6. In the Configuration tab, highlight the TCP/IP
protocol line associated with your network
card adapter.
Item No. IP Configuration Description Your Setting
1 Host Name Host Name
2 DNS Servers Primary DNS
3 Secondary
4 Adapter Address MAC Address
5 IP Address WAN IP Address
6 Subnet Mask WAN Subnet Mask
7 Default Gateway WAN Gateway
Windows Configuration Table

User’s Manual 5
7. Click Properties to open the TCP/IP
Properties dialog. Click the IP Address
tab. Select Obtain an IP address
automatically. Click OK.
8. Click OK again. Windows will begin
copying files to your computer. Click
Yes to restart your computer with the
new settings.
Repeat steps 1-3 and 5-8 to configure additional PCs on your network.
Note: Keep your Windows CD handy. You may be asked to insert it so that Win-
dows can copy necessary files.
Windows NT/2000
1. From the Windows Start button, choose Run. In the dialog box, type
command and click OK.
2. At the command line, type the com-
mand ipconfig/all and press Enter.
3. Fill in the table below with the data
from the screen.
Item No. IP Configuration Description Your Setting
1 Host Name Host Name
2 Primary DNS Primary DNS
3 Physical Address MAC Address
4 IP Address WAN IP Address
5 Subnet Mask WAN Subnet Mask
6 Default Gateway WAN Gateway
Windows NT/2000 Configuration Table

6 Asanté FriendlyNET Cable/DSL Router
UNIX/LINUX
In order to gather the information necessary to complete the table, you will need
to run the ipconfig command. You will also need to examine the following files:
•/etc/sysconfig/network
•/etc/resolv.conf.
Please refer to your Linux documentation for information on accessing these
files.
2. Install The Hardware
Follow these steps to connect the router to your network:
1. Turn the power off to your computers, modem and the router.
2. Connect an Ethernet cable from your Cable/DSL modem to the router’s
WAN port.
3. Connect an Ethernet cable from your computer’s Ethernet port to one of the
LAN ports on the router. Repeat the process to connect other computers to
the router.
4. Optional: Insert the wireless adapter card into the PCMCIA port on the back
of the wireless router (FR3002AL models only).
5. Optional: Connect a parallel printer cable from your printer to the printer port
on the router (FR3004LC and FR3002AL only).
6. Optional: Connect a straight through modem cable from your external mo-
dem to the router’s COM port (FR3004C/FR3004LC only).
7. Turn on the power to any attached devices and the router. The router will
enter a self-test mode where the Status light will blink for a few seconds and
then stop. The router is ready for operation.
3. Configure Your Router
From your computer, use your browser to configure the router for your network.
1. Start your web browser.
Type http://192.168.123.254
into your browser’s address
or location field and press
Enter.
2. In a few moments you’ll see
the Login screen for the router. Enter admin (the default password) and
click Login.
3. Click the Setup button from the top of the page.

User’s Manual 7
4. Under WAN Type, select the setting which best represents your Internet
service type.
5. Follow the on-screen instructions to complete the installation. For more help
on configuring different WAN types, see Chapter 5 of this manual.
The basic configuration of your Asanté router is now complete.

8 Asanté FriendlyNET Cable/DSL Router
Frequently Asked Questions
Q: Will my printer work with the FR3000 series router?
A: For a printer to work with the FR3004LC or FR3002AL models, it needs
to have a parallel printer connection with an appropriate printer cable.
Q: The Print Server function works fine with my Windows machines. Can I
utilize the Print Server function from my Macintosh?
A: Yes, provided the installed printer supports PostScript printing. If you
are unsure whether the printer supports PostScript printing, contact the
printer manufacturer. See Chapter 10.1 of the User’s Manual for direc-
tions on installing a network Printer icon on the Macintosh. Or, see the
Router Guide at Asanté’s web site, at http://www.asante.com/
routerguide/index.html
Q: Why can’t my browser contact the router?
A: The most common reason is that your IP address is not in the same
network segment as the router. You must set the address of your client
computer to 192.168.123.xxx (where xxx represents any unused num-
ber between 1 and 253) in your network setup control panel. This can
be done manually or using DHCP. If using DHCP does not give you a
good address, switch to manual configuration for the router setup.
Q: Do I have to remove the software my ISP had me install when I first
signed up?
A: Yes. All of the communication with the ISP should be performed by the
router. The software installed by the ISP will conflict with the operation
of the router. You must also remove references to the ISPs search do-
mains and search paths for all computers within the local network
(LAN). This will also either delay or prevent satisfactory performance.
Q: What are some of the programs/extensions I need to remove before
installing the router?
A: We have found a large number of programs, both in the Macintosh and
PC environments that have been installed by ISPs during their setup. A
partial list includes: MacPoET, MacPoET Extension, WinPOET, Enter-
net, PBIenternet, PBIenternet Extension, PBIenternet Lock Module,
Ivasion WinPOET, NTS Communication Extension, Enternet, Enternet
Extension, Enternet Log Module, NTS Login extension, NTS Communi-
cations Extension, Access Manager (not Internet Access Manager from
Apple), etc. Some of the French extensions: gestionnaire d’accés, ges-
tionnaire extension, sympatico extension, etc.
Note: A more complete FAQ document can be found on the FR3000 series
CD-ROM or on the Asanté website at www.asante.com.

User’s Manual 9
Table of Contents
Before You Start 2
Quick Start Guide 3
Frequently Asked Questions 8
Chapter 1. Introduction 11
Chapter 2. Hardware Installation 13
Chapter 3. Macintosh Workstation Settings 17
Chapter 4. Windows Workstation Settings 19
Chapter 5. Setup Screen (WAN Configuration) 21
Chapter 6. Status Screen 31
Chapter 7. Security Screen 35
Chapter 8. Advanced Screen 41
Chapter 9. Wireless Screen (FR3002AL Only) 45
Chapter 10. Network Print Server Setup 49
Chapter 11. Other Security Features 55
Appendix A. Renewing Client IP Addresses 57
Appendix B. Troubleshooting 59
Appendix C. Glossary 63
Appendix D. Software License and Limited Warranty 67
Appendix E. Online Warranty Registration 71
Appendix F. System Log Interpretation 73
This User’s Manual is designed for the FriendlyNET FR3000 Series of
Cable/DSL Routers. To identify your model, compare it to the images of
the FR3004C (top), FR3002AL (middle) and FR3004LC (bottom) routers.

10 Asanté FriendlyNET Cable/DSL Router

User’s Manual 11
Chapter 1. Introduction
The Asanté FriendlyNET Cable/DSL Router
family works with your cable or DSL modem to
share high-speed Internet services. Each
router features an integrated 10/100 Fast
Ethernet switch with advanced network secu-
rity and Internet routing with IP address shar-
ing (network address translation).
1.1 Functions and Features
The FriendlyNET router may be configured to provide these functions:
•Safely connect Macs and PCs to your high-speed Internet modem or an
Ethernet backbone via 10BaseT WAN port
•Share one IP address (dynamic or static) with up to 253 other computers—
with no additional monthly service charge
•Secure all computers behind the router’s integrated firewall to protect
against unauthorized access
•Assign access rights to web, email, ftp or other services for different users
or groups of users
•Move traffic at up to 200 Mbps (full duplex – between LAN ports only) with
the integrated 10/100 Fast Ethernet switch – ideal for gaming and high-
bandwidth applications compatible with all standard Internet applications
•Automatically set IP addresses for computers on your LAN
•Use your dial-up modem as a backup when your broadband Internet ser-
vice is not available (FR3004C, FR3004LC)
•Share a printer without a dedicated computer (FR3004LC/FR3002AL)
•Upgrade the router’s firmware from your web browser.
Model Fast Ethernet
LAN Ports Advanced Security IP Routing with NAT Print Server Back-up Modem Port
FR3004 4-port 10/100 switch Yes Yes — —
FR3004C 4-port 10/100 switch Yes Yes _ Yes
FR3004LC 4-port 10/100 switch Yes Yes Yes* Yes
FR3002AL 2-port 10/100 switch Yes Yes Yes —
FR3002AL-1PCM 2-port 10/100 switch Yes Yes Yes —
FR3002AL-2PCM 2-port 10/100 switch Yes Yes Yes __

12 Asanté FriendlyNET Cable/DSL Router
1.2 Package Contents
Please check all items you have received against this list to make sure noth-
ing is missing or damaged. The complete package for the FriendlyNET
router should contain the following items:
•FriendlyNET FR3000 series Cable/DSL Router
•AeroLAN Wireless Adapter Card(s) (FR3002AL-1PCM or FR3002AL-
2PCM models only)
•FriendlyNET CD-ROM with documentation, drivers and utilities for Mac
OS and Windows
•Power adapter
•User’s Manual (this document)
•Rubber feet

User’s Manual 13
Chapter 2. Hardware Installation
This chapter describes the panel layout
and installation procedure of the
FriendlyNET Cable/DSL Router.
2.1 Front Panel Information
The front panel features status indica-
tor LEDs for four 10/100 Mbps Ethernet
ports (or two 10/100 ports on the wire-
less models only), one wide area net-
work (WAN) port plus the Printer and
COM (serial) ports, if applicable.
LED Label LED Description LED Status
Power Power On when the router has power
1, 2, 3, 4
(1 and 2 only
for the
FR3002AL
model)
Two indicators per port
Left: Link-Activity
Right: 100 Mbps
Left: On with valid network connection; blinks when
there is network activity
Right: On for 100 Mbps (Fast Ethernet), off for 10
Mbps
WAN Cable/DSL
Link-Activity
On with valid Cable/DSL connection; blinks when
there is network activity. This port runs at 10 Mbps
Printer Printer Activity FR3004LC and FR3002AL models only: On when
print server is active
COM Com Activity FR3004C/FR3004LC only: On when dial-up modem
is connected (to the COM port) and is active (WAN
type is Dial-up or ISDN)
Status System Status Blinks when the unit is first powered on (Power On
Self Test); LED remains OFF in firmware versions
2.5 or later. In earlier firmware versions, the LED
remains ON.
Wireless Wireless Status Blinks rapidly when wireless transmission occurs.
This front panel applies to FR3002AL, FR3004C and
FR3004LC routers manufactured after August 2000.

14 Asanté FriendlyNET Cable/DSL Router
2.2 Rear Panel Information
Connect your cable or DSL modem
to the router’s WAN port. Ports 1-4
(or Ports 1 and 2 on the FR3002AL
models) are used to connect local
computers or other network de-
vices.
2.3 Installation Overview
The router must be configured to match your Internet service. If you do not know
your Internet connection configuration, please contact your Internet Service Pro-
vider (ISP).
Tip: Follow the steps in the Quick Start Guide (pages 2-5) to install and config-
ure the router.
By default, the router is pre-configured with these settings:
•Automatically set IP addresses for computers on your LAN (connected to
the router’s ports 1-4). The router acts as a server for dynamic host configu-
ration protocol (DHCP) and assigns IP addresses in the range
192.168.123.100 through 192.168.123.199
Ports Function Specification
COM FR3004C/FR3004LC only: Dial-up
modem
9-pin D-type serial
PRINTER FR3004LC and FR3002AL models only:
Parallel printer port
25-pin D-type parallel, standard
parallel (unidirectional)
WAN Cable/DSL modem RJ-45, 10BaseT, Ethernet
1, 2, 3, 4
1, 2 (Wireless
LAN ports for local computers RJ-45, 100BaseTX, 10/100 Fast
Ethernet
12 VDC Power adapter (included) 12 VDC, 1.2 A, center is positive
Wireless PC FR3002AL only: designed for AeroLAN
wireless PCMCIA cards
Type II PCMCIA slot
Compare your model with the models shown above: FR3004LC
(top), FR3004C (middle), and FR3002AL (bottom).

User’s Manual 15
•The default IP address for the router is 192.168.123.254 with a subnet mask
of 255.255.255.0
•The Internet service connected to the router’s WAN port uses a dynamic IP
address
To configure the router, you will need to do the following:
1. Take notes on your TCP/IP
settings by completing the
table on page 3 (Mac OS),
page 4 (Windows 95/98/ME),
page 5 (Windows NT/2000)
or page 6 (UNIX/Linux).
2. Configure your computers to
automatically receive IP ad-
dresses from the router (turn
on DHCP). See your operat-
ing system documentation for
information on configuring
TCP/IP settings for your com-
puter
3. Start your browser, and type
http://192.168.123.254 in the
location field. Press Enter.
4. Log in to the router using the default password (“admin”) or your password.
5. Click on the Setup button to access the Setup screen.
6. Click on your WAN type and fill in the TCP/IP settings from your notes. See
your ISP for details on your Internet connection.
2.4 Detailed Hardware Installation
Follow these steps to connect the router to your network:
1. Turn the power off to your computers, modem and the router.
2. Connect an Ethernet cable from your cable or DSL modem to the router’s
WAN port.
3. Connect an Ethernet cable from your computer’s Ethernet port to one of the
LAN ports (numbered 1-4) on the router. Repeat the process to connect
other computers to the router. If you need to connect
more than four computers to the router, use a 10/100
Fast Ethernet switch (preferred) or hub and connect
the Ethernet cable from the router to the switch/hub’s
UPLINK port. You may need to switch on the UPLINK
feature on the switch/hub. The router supports up to
253 network computers and devices.

16 Asanté FriendlyNET Cable/DSL Router
Note: If an UPLINK port is not available, simply connect a crossover
Ethernet cable from the router to the switch/hub.
4. Optional: Insert the wireless adapter card into the PCMCIA slot on the back
of the wireless models (the card is included with the FR3002AL-1PCM and
FR3002AL-2PCM models). Use Asanté AeroLAN wireless adapter cards
ONLY.
5. Optional: Connect a parallel printer cable from your printer to the LPT port
on the router. The FR3004LC and the FR3002AL models can act as a net-
work print server for Macintosh, Windows and UNIX/Linux computers. The
appropriate printer driver must be installed and configured to use the
router’s printer port. See Chapter 10 for more information.
6. Optional: Connect a straight through modem cable from your dial-up mo-
dem to the router’s COM port (FR3004C/FR3004LC only).
Note: The COM port of the FR3004C/FR3004LC models will support modems
for both Macintosh and PC platforms.

User’s Manual 17
Chapter 3. Configuring DHCP for Macintosh
Computers
In this chapter you’ll be configuring each computer in your network to automati-
cally receive its IP network address from the router. The router functions as a
DHCP (dynamic host configuration protocol) server for up to 253 network de-
vices on your LAN.
Note: Please refer to Chapter 4 to configure Microsoft Windows computers.
Tip: Before changing your TCP/IP network settings, record the settings on a
separate piece of paper. If you have one computer directly connected to a cable
or DSL modem service, be sure to fill out the appropriate table on page 3 or 4 in
the Quick Start Guide.
3.1 Setting DHCP for Apple Macintosh Computers
Your Mac should have a built-in Ethernet port or a previously installed Ethernet
adapter.
Note: If you have previously installed
Asanté FriendlyShare (or other Internet
sharing software) on any of your Macs,
you must remove it.
1. Open the TCP/IP control panel.
2. From Connect via:, choose the
built-in Ethernet port or the
Ethernet adapter that is installed in
your system.
3. From Configure:, choose Using
DHCP Server. The Asanté router will automatically assign all the TCP/IP
parameters for your system if DHCP server is enabled on the router.
4. Optional: Select Edit/User Mode/Advanced. Click on the Options… button
to verify that the TCP/IP is Active.
5. Close the dialog box. When prompted, save changes to the current configu-
ration.

18 Asanté FriendlyNET Cable/DSL Router

User’s Manual 19
Chapter 4. Configuring DHCP for Windows
Computers
Your PC should have an installed network card to communicate with the net-
work.
Note: If you have previously enabled Microsoft Internet Sharing Proxy Service
(or other Internet sharing service) on any of your PCs, you must turn it off. From
the Windows desktop, check the Start | Settings | Control Panel | Internet Op-
tions | Connections tab | LAN Settings button. The proxy setting should be un-
checked.
4.1 Setting DHCP For Windows
Follow the steps below to configure your Win-
dows system for DHCP:
1. Right click on the Network Neighborhood
icon (or my Neighborhood icon) and select
Properties.
2. Click Add to add network components into
your PC.
3. Double click on Protocol to add TCP/IP pro-
tocol.
4. Select Microsoft from the manufac-
turer list. Choose TCP/IP from the Net-
work Protocols. Click OK to return to
the Network window.
5. The TCP/IP protocol will be listed in
the Network window. Click OK to com-
plete the installation procedure and
restart your PC to enable the TCP/IP
protocol.
4.2 Configuring TCP/IP
Follow the steps below to configure TCP/IP on
your Windows computer:
1. Right click on the Network Neighborhood
icon (or My Neighborhood icon) and select
Properties.

20 Asanté FriendlyNET Cable/DSL Router
2. Click Properties to set the TCP/IP protocol.
3. In the IP Address tab, select Obtain an IP
address automatically in the IP Address tab.
4. Leave the Gateway tab blank.
5. In the DNS Configuration tab, choose Dis-
able DNS.
4.3 Manually Setting IP Addresses
Although DHCP is the recommended method for
setting IP addresses, you may need to manually set
addresses. To do so, follow these guidelines:
1. Select Specify an IP address in the IP Address
tab. The default IP address of the router is
192.168.123.254. Use 192.168.123.xxx (where
xxx is the node number between 1 and 253) for
IP Address field and 255.255.255.0 for Subnet
Mask field. Make sure each client configured in
this fashion has a unique node number.
2. In the Gateway tab, add the IP address of the
router (default IP is 192.168.123.254) in the
New gateway field and click the Add button.
3. In the DNS Configuration tab, add the addresses (provided by your ISP)
into the DNS Server Search Order field and click Add.
Note: Keep your Windows CD handy; you may be asked for it at the end of the
installation. Remember to restart your computers after configuring TCP/IP set-
tings.
The configuration of TCP/IP for Windows is now complete.