Ascend MAX 1800 Series Manual

MAX 1800 Series Hardware
Installation Guide
Ascend Communications, Inc.
Part Number: 7820-0636-001
For software version 7.0.0
Preliminary November 3, 1998

MAX is a trademark of Ascend Communications, Inc. Other trademarks and trade names
mentioned in this publication belong to their respective owners.
Copyright © November 1998, Ascend Communications, Inc. All Rights Reserved.
This document contains information that is the property of Ascend Communications, Inc. This
document may not be copied, reproduced, reduced to any electronic medium or machine
readable form, or otherwise duplicated, and the information herein may not be used,
disseminated or otherwise disclosed, except with the prior written consent of Ascend
Communications, Inc.

MAX 1800 Series Hardware Installation Guide iii
How to obtain technical assistance
You can obtain technical assistance by telephone, email, fax, or modem, or over the Internet.
Enabling Ascend to assist you
If you need to contact Ascend for help with a problem, make sure that you have the following
information when you call or that you include it in your correspondence:
• Product name and model.
• Software and hardware options.
• Software version.
• If supplied by your carrier, Service Profile Identifiers (SPIDs) associated with your
product.
• Your local telephone company’s switch type and operating mode, such as AT&T 5ESS
Custom or Northern Telecom National ISDN-1.
• Whether you are routing or bridging with your Ascend product.
• Type of computer you are using.
• Description of the problem.
Calling Ascend from within the United States
In the U.S., you can take advantage of Priority Technical Assistance or an Ascend Advantage
Pak service contract, or you can call to request assistance.
Priority Technical Assistance
If you need to talk to an engineer right away, call (900) 555-ASND (2763) to reach Ascend’s
Priority Call queue. The charge of $2.95 per minute does not begin to accrue until you are
connected to an engineer. Average wait times are less than three minutes.
Ascend Advantage Pak
Ascend Advantage Pak is a one-year service contract that includes overnight advance
replacement of failed products, technical support, software maintenance releases, and software
update releases. For more information, call (800) ASCEND-4 (272-3634), or access Ascend’s
Web site at www.ascend.com and select Services and Support, then Advantage Service
Family.
Other telephone numbers
For a menu of Ascend’s services, call (800) ASCEND-4 (272-3634). Or call [phone]
for an operator.

iv MAX 1800 Series Hardware Installation Guide
Calling Ascend from outside the United States
You can contact Ascend by telephone from outside the United States at one of the following
numbers:
Obtaining assistance through correspondence
Ascend maintains two email addresses for technical support questions. One is for customers in
the United States, and the other is for customers in Europe, the Middle East, and Asia. If you
prefer to correspond by fax, BBS, or regular mail, please direct your inquiry to Ascend’s U.S.
offices. Following are the ways in which you can reach Ascend Customer Service:
• Email from within the U.S.—[email protected]
• Email from Europe or the Middle East—[email protected]m
• Email from Asia Pacific—[email protected]
• Fax—[phone]
• Customer Support BBS (by modem)—[phone]
• Write to Ascend at the following address:
Attn: Customer Service
Ascend Communications, Inc.
One Ascend Plaza
1701 Harbor Bay Parkway
Alameda, CA 94502-3002
Telephone outside the United States [phone]
Asia Pacific (except Japan) ([phone]
Austria/Germany/Switzerland ([phone]
Benelux ([phone]
France ([phone]
Italy ([phone]
Japan ([phone]
Middle East/Africa ([phone]
Scandinavia ([phone]
Spain/Portugal ([phone]
UK ([phone]
For the Asia Pacific Region, you can find additional support resources at
http://apac.ascend.com/contacts.html.

MAX 1800 Series Hardware Installation Guide v
Finding information about new features and products
Ascend is committed to constant product improvement. You can find out about new features
and other improvements as follows:
• For the latest information about the Ascend product line, visit our site on the World Wide
Web:
http://www.ascend.com
• For software upgrades, release notes, and addenda to this manual, visit our FTP site:
ftp.ascend.com
Important safety instructions
The following safety instructions apply to the MAX:
1Product installation should be performed by trained service personnel only.
2Read and follow all warning notices and instructions marked on the product or included in
the manual.
3The maximum recommended ambient temperature for MAX models is 104° Fahrenheit
(40° Celsius). Take care to allow sufficient air circulation or space between units when the
MAX is installed in a closed or multirack assembly, because the operating ambient
temperature of the rack environment might be greater than room ambient.
4Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation
of the product and to protect it from overheating, these slots and openings must not be
blocked or covered.
5Installation of the MAX in a rack without sufficient air flow can be unsafe.
6If installed in a rack, the rack should safely support the combined weight of all equipment
it supports. A fully loaded MAX weighs 15 lbs (6.8 kg).
7The connections and equipment that supply power to the MAX should be capable of
operating safely with the maximum power requirements of the MAX. In the event of a
power overload, the supply circuits and supply wiring should not become hazardous. The
input rating of the MAX is printed on its nameplate.
8Models with ac power inputs are intended for use with a three-wire grounding type
plug—a plug which has a grounding pin. This is a safety feature. Equipment grounding is
vital to ensure safe operation. Do not defeat the purpose of the grounding type plug by
modifying the plug or using an adapter.
9Before installation, use an outlet tester or a voltmeter to check the ac receptacle for the
presence of earth ground. If the receptacle is not properly grounded, the installation must
not continue until a qualified electrician has corrected the problem. Similarly, in the case
of dc input power, check the dc ground(s).
10 If a three-wire grounding type power source is not available, consult a qualified electrician
to determine another method of grounding the equipment.
11 Models with dc power inputs must be connected to an earth ground through the terminal
block Earth/Chassis Ground connectors. This is a safety feature. Equipment grounding is
vital to ensure safe operation.

vi MAX 1800 Series Hardware Installation Guide
12 Before installing wires to the MAX unit’s dc power terminal block, verify that these wires
are not connected to any power source. Installing live wires (that is, wires connected to a
power source) is hazardous.
13 If using dc power, connect the equipment to a 48 Vdc supply source that is electrically
isolated from the ac source. The 48 Vdc source should be reliably connected to earth
ground.
14 Install only in restricted-access areas in accordance with Articles 110-16, 110-17, and
110-18 of the National Electrical Code, ANSI/NFPA 70.
15 Do not allow anything to rest on the power cord, and do not locate the product where
persons will walk on the power cord.
16 Do not attempt to service this product yourself. Opening or removing covers can expose
you to dangerous high voltage points or other risks. Refer all servicing to qualified service
personnel.
17 General purpose cables are provided with this product. Special cables, which might be
required by the regulatory inspection authority for the installation site, are the
responsibility of the customer.
18 When installed in the final configuration, the product must comply with the applicable
safety standards and regulatory requirements of the country in which it is installed. If
necessary, consult with the appropriate regulatory agencies and inspection authorities to
ensure compliance.
19 A rare phenomenon can create a voltage potential between the earth grounds of two or
more buildings. If products installed in separate buildings are interconnected, the voltage
potential might cause a hazardous condition. Consult a qualified electrical consultant to
determine whether or not this phenomenon exists and, if necessary, implement corrective
action before interconnecting the products.
In addition, if the equipment is to be used with telecommunications circuits, take the following
precautions:
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for
wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
Avoid using equipment connected to telephone lines (other than a cordless telephone)
during an electrical storm. There is a remote risk of electric shock from lightning.
• Do not use a telephone or other equipment connected to telephone lines to report a gas
leak in the vicinity of the leak.
!Caution: The power supply cord plug serves as the main disconnect for the product. The
socket outlet must be installed near the product and be readily accessible.
!Achtung: Das Gerät kann durch Herausziehen des Netzsteckers von der Stromquelle
getrennt werden. Die Steckdose muß sich in der Nähe des Geräts befinden und leicht zu
erreichen sein.

MAX 1800 Series Hardware Installation Guide vii
!Attention: Le câble d’alimentation électrique permet de déconnecter l’appareil. La prise de
courant doit être installée à proximité de l’appareil et doit être facilement accessible.
Warning: To reduce the risk of fire, communication cable conductors must be 26 AWG or
larger.
Avertissement: Afin de reduire les risques d'incendie, les fils conducteurs du cable de
communication doivent etre d'un calibre minimum de 26 AWG (American Wire Gauge),
cest-a-dire d'un minimum de 0,404 mm.
Warnung: Um Feuerrisiken zu reduzieren, müssen die Kommunikationskabel-Anschlüße 26
AWG oder größer sein.

MAX 1800 Series Hardware Installation Guide Preliminary November 4, 1998 ix
Contents
How to obtain technical assistance ......................................................................................... iii
Important safety instructions ..................................................................................................... v
About This Guide .......................................................................... xvii
How to use this guide ........................................................................................................... xvii
What you should know ........................................................................................................ xvii
Documentation conventions ................................................................................................ xviii
MAX 1800 Series documentation set .................................................................................... xix
Related publications ............................................................................................................... xix
Chapter 1 Getting Acquainted with the MAX ................................................ 1-1
What is the MAX? ................................................................................................................ 1-1
The items in your MAX package .......................................................................................... 1-1
Checking the MAX base unit ......................................................................................... 1-1
Checking other package contents .................................................................................. 1-2
Checking the expansion cards ........................................................................................ 1-2
Host/6 card .............................................................................................................. 1-2
Multiband inverse-multiplexing card ..................................................................... 1-3
Series56 digital modem card .................................................................................. 1-3
V.110 card .............................................................................................................. 1-4
Interfaces ............................................................................................................................... 1-4
Interfaces on the base unit ............................................................................................. 1-4
POWER .................................................................................................................. 1-4
CONTROL ............................................................................................................. 1-4
SERIAL V.35 DTE port ......................................................................................... 1-4
LAN AUI ................................................................................................................ 1-5
LAN UTP ............................................................................................................... 1-5
WAN (1 to 8) .......................................................................................................... 1-5
Interfaces on expansion cards ........................................................................................ 1-5
AIM/BONDING ..................................................................................................... 1-5
PALMTOP .............................................................................................................. 1-5
Chapter 2 Setting Up and Testing the MAX Hardware ................................. 2-1
Planning the hardware installation ........................................................................................ 2-1
What you need before you start ..................................................................................... 2-1
Guidelines for installing digital modems ....................................................................... 2-2
Guidelines for installing MAX units in a rack ............................................................... 2-2
Inserting an expansion card ................................................................................................... 2-3
Setting up the hardware ......................................................................................................... 2-4
Connecting to input power .................................................................................................... 2-4
Connecting to the LAN ......................................................................................................... 2-4

xPreliminary November 4, 1998 MAX 1800 Series Hardware Installation Guide
Contents
Interpreting the MAX LEDs ................................................................................................. 2-5
MAX front-panel ........................................................................................................... 2-5
MAX back-panel ............................................................................................................ 2-7
Starting up the MAX ............................................................................................................. 2-8
Chapter 3 Navigating and Securing the Interface ........................................ 3-1
Configuration menus ............................................................................................................. 3-1
The Main Edit Menu ...................................................................................................... 3-1
Making a menu or status window active ....................................................................... 3-2
Opening menus and profiles .......................................................................................... 3-2
Opening edit fields ......................................................................................................... 3-4
Setting enumerated parameters ...................................................................................... 3-4
Saving your changes ...................................................................................................... 3-5
Using the palmtop-controller ......................................................................................... 3-5
Security profiles .................................................................................................................... 3-6
Assigning privileges ...................................................................................................... 3-6
Activating the Full Access Security Profile ................................................................... 3-7
Special display characters and keys ...................................................................................... 3-7
Understanding menu numbers ....................................................................................... 3-9
System slot ..................................................................................................................... 3-9
BRI slot ........................................................................................................................ 3-10
Expansion slots ............................................................................................................ 3-10
Ethernet and WAN slots .............................................................................................. 3-10
Main Edit Menu example ............................................................................................ 3-10
Appendix A Provisioning the Switch ................................................................ A-1
Provisioning the switch for ISDN BRI access ..................................................................... A-1
Information required from the ISDN BRI provider ............................................................. A-2
SPIDs for AT&T 5ESS switches .................................................................................. A-2
SPIDs for Northern Telecom DMS-100 switches ........................................................ A-3
Appendix B MAX Technical Specifications ...................................................... B-1
Battery ................................................................................................................................... B-1
Power requirements ............................................................................................................... B-2
Environmental requirements ................................................................................................. B-2
Appendix C Cables and Connectors ................................................................. C-1
User interface specifications ................................................................................................. C-1
Control port and cabling pinouts for the control-monitor and MIF ............................... C-1
Pinouts for the palmtop-controller ................................................................................. C-2
Palmtop port and cabling pinouts for a control-monitor ................................................ C-3
Ethernet interface specifications ........................................................................................... C-3
10Base-T cables ............................................................................................................. C-4
LAN AUI ....................................................................................................................... C-4
LAN UTP ....................................................................................................................... C-4
ISDN BRI interface specifications ........................................................................................ C-4
For the Net/BRI module ................................................................................................ C-5
Serial host interface specifications ........................................................................................ C-5
V.35 cabling ...................................................................................................................C-7
V.35/V.25 bis cable to Cisco .................................................................................. C-7