Asterisk OpenStage 15 Instruction Manual

Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Documentation
Asterisk
OpenStage 15, OpenStage 20, OpenStage 40,
OpenStage 60, OpenStage 80
Administration Manual
A31003-S2000-M102-4-76A9

Copyright © Siemens Enterprise
Communications GmbH & Co. KG 2007
Hofmannstr. 51, D-80200 München
Siemens Enterprise Communications GmbH & Co. KG
is a Trademark Licensee of Siemens AG
Reference No.: A31003-S2000-M102-4-76A9
The information provided in this document contains
merely general descriptions or characteristics of
performance which in case of actual use do not
always apply as described or which may change as
a result of further development of the products. An
obligation to provide the respective characteristics
shall only exist if expressly agreed in the terms of
contract. Availability and technical specifications are
subject to change without notice.
OpenScape, OpenStage and HiPath are registered
trademarks of Siemens Enterprise
Communications GmbH & Co. KG.
All other company, brand, product and service
names are trademarks or registered trademarks of
their respective holders.
Siemens Enterprise Communications
www.siemens.com/open
Communication for the open minded

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Content 0
1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.2 Maintenance Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.3 About the Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.4 Conventions for this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.5 The OpenStage Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.5.1 OpenStage 60/80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.5.2 OpenStage 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.5.3 OpenStage 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.5.4 OpenStage 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
1.6 Administration Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
1.6.1 Web-based Management (WBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
1.6.2 DLS (Deployment Service) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
1.6.3 Local Phone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
2 Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.2 Assembling and Installing the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.1 Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.2 Connectors at the bottom side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.3 Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
2.2.4 Connecting the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
2.3 Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2.3.1 Access the Web Interface (WBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2.3.2 Set the Terminal Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2.3.3 Basic Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2.3.4 DHCP Resilience (V2R1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.3.5 Date and Time / SNTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.3.6 SIP Server Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
2.3.7 Extended Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
2.3.8 Vendor Specific: VLAN Discovery And DLS Address . . . . . . . . . . . . . . . . . . . . . 2-11
2.3.9 Example DHCP server configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
2.3.10 Registering at Asterisk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
2.3.11 Startup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
3 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1 Access via Local Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.2 LAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
3.2.1 LAN Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
3.2.2 VLAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
3.2.2.1 Automatic VLAN discovery using DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

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3.2.2.2 Automatic VLAN discovery using LLDP-MED . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
3.2.2.3 Manual configuration of a VLAN ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
3.2.3 LLDP-MED Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
3.3 IP Network Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.3.1 Quality of Service (QoS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.3.1.1 Layer 2 / 802.1p. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.3.1.2 Layer 3 / Diffserv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
3.3.2 Use DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
3.3.3 IP Address - Manual Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
3.3.4 Default Route/Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
3.3.5 Specific IP Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
3.3.6 DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
3.3.6.1 DNS Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
3.3.6.2 DNS Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
3.3.6.3 Terminal Hostname (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
3.3.7 Configuration & Update Service (DLS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
3.3.8 SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
3.4 System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
3.4.1 Terminal and User Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
3.4.1.1 Terminal Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
3.4.1.2 Display Identity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
3.4.2 Emergency and Voice Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
3.4.3 Energy Saving (OpenStage 40/60/80) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
3.4.4 Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
3.4.4.1 SNTP is available, but no automatic configuration by DHCP server . . . . . . . 3-35
3.4.4.2 No SNTP server available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
3.4.5 SIP Addresses and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
3.4.5.1 SIP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
3.4.5.2 SIP Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
3.4.6 SIP Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
3.4.7 SIP Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
3.4.7.1 Outbound Proxy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
3.4.7.2 SIP Transport Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
3.4.8 SIP Session Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
3.4.9 Resilience and Survivability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
3.4.9.1 TLS Connectivity Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
3.4.9.2 Response Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
3.4.9.3 Non-INVITE Transaction Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
3.4.9.4 Maximum Registration Backoff Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
3.4.9.5 Backup SIP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
3.5 Features - Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
3.5.1 Allow Refuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
3.5.2 Hot/Warm Phone (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55
3.5.3 Initial Digit Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56

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3.5.4 Call Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57
3.5.4.1 Transfer on Ring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57
3.5.4.2 Transfer on Hangup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57
3.5.5 Message Waiting Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-59
3.5.6 Indicate Messages (V2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-60
3.5.7 Server Based Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62
3.5.8 uaCSTA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-64
3.5.9 Local Menu Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-65
3.6 Free Programmable Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66
3.6.1 Clear (no feature assigned). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66
3.6.2 Selected Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66
3.6.3 Repeat Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-67
3.6.4 Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-67
3.6.5 Ringer Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68
3.6.6 Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68
3.6.7 Alternate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68
3.6.8 Blind Call Transfer / Move Blind . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-69
3.6.9 Join Two Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-69
3.6.10 Deflect a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-70
3.6.11 Shift Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-70
3.6.12 Phone-Based Conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-70
3.6.13 Accept Call via Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-71
3.6.14 Do Not Disturb. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-71
3.6.15 Repertory Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-71
3.6.16 Consult and Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-73
3.6.17 Toggle Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-73
3.6.18 Auto Answer With Zip Tone (V2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-74
3.6.19 Server Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-74
3.6.20 Monitoring Another Extension via BLF Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-75
3.6.21 Start application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-77
3.6.22 Send Request via HTTP/HTTPS (V2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-77
3.6.23 Start Phonebook (OpenStage 40 with V2R1 only) . . . . . . . . . . . . . . . . . . . . . . 3-79
3.6.24 Mute (OpenStage 15 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-80
3.6.25 Release (OpenStage 15 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-80
3.7 Fixed Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-81
3.7.1 Programmable Call Forwarding Key (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-81
3.7.2 Programmable Call Forwarding Key (V2R1). . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-83
3.7.3 Programmable Release Key (V2R1). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-84
3.7.4 Programmable Voice Recognition Key (V2R1) . . . . . . . . . . . . . . . . . . . . . . . . . . 3-85
3.7.5 Programmable Redial Key (V2R1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-85
3.8 Key Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-87
3.9 Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-89
3.9.1 Canonical Dialing Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-89
3.9.2 Canonical Dial Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-93

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3.9.3 Dial Plan (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-95
3.10 Distinctive Ringing (V2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-97
3.11 Transferring Phone Software, Application and Media Files . . . . . . . . . . . . . . . . . . . 3-99
3.11.1 FTP/HTTPS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-99
3.11.2 Common FTP/HTTPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-99
3.11.3 Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-101
3.11.3.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-101
3.11.3.2 Download/Update Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-103
3.11.4 Music on Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-104
3.11.4.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-104
3.11.4.2 Download Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-106
3.11.5 Picture Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-107
3.11.5.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-107
3.11.5.2 Download Picture Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-109
3.11.6 LDAP Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-110
3.11.6.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-110
3.11.6.2 Download LDAP Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-112
3.11.7 Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-113
3.11.7.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-113
3.11.7.2 Download Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-115
3.11.8 Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-116
3.11.8.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-116
3.11.8.2 Download Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-118
3.11.9 Ringer File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-119
3.11.9.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-120
3.11.9.2 Download Ringer File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-122
3.11.10 HPT Dongle Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-123
3.11.10.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-123
3.11.10.2 Download Dongle Key File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-125
3.12 Corporate Phonebook: Directory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-126
3.12.1 LDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-126
3.13 Speech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-129
3.13.1 RTP Base Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-129
3.13.2 Codec Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-130
3.13.3 Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-132
3.14 Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-133
3.14.1 XML Applications/Xpressions (OpenStage 60/80) . . . . . . . . . . . . . . . . . . . . . . 3-133
3.14.1.1 Setup/Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-133
3.14.1.2 HTTP Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-137
3.14.1.3 Modify an Existing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-139
3.14.1.4 Remove an Existing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-140
3.14.1.5 Application Start by Programmable Key . . . . . . . . . . . . . . . . . . . . . . . . . . 3-141
3.15 Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-142
3.16 Troubleshooting: Lost Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-143

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3.17 Restart Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-144
3.18 Factory Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-145
3.19 SSH - Secure Shell Access (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-146
3.20 Display License Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-147
3.21 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-148
3.21.1 Display General Phone Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-148
3.21.2 LAN Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-149
3.21.3 LLDP-MED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-150
3.21.4 IP Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-152
3.21.5 Process and Memory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-153
3.21.6 Fault Trace Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-155
3.21.7 Easy Trace Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-163
3.21.7.1 Bluetooth Handsfree. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-163
3.21.7.2 Bluetooth Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-163
3.21.7.3 Call Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-164
3.21.7.4 Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-164
3.21.7.5 LDAP Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-165
3.21.7.6 DAS Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-165
3.21.7.7 DLS Data Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-165
3.21.7.8 802.1x. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-166
3.21.7.9 Help Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-166
3.21.7.10 Sidecar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-166
3.21.7.11 Key Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-167
3.21.7.12 LAN Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-167
3.21.7.13 Local Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-167
3.21.7.14 Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-168
3.21.7.15 Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-168
3.21.7.16 Phone administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-168
3.21.7.17 Server based applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-169
3.21.7.18 Speech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-169
3.21.7.19 Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-169
3.21.7.20 USB Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-169
3.21.7.21 Voice Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-170
3.21.7.22 Web Based Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-170
3.21.7.23 No Tracing for All Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-171
3.21.8 Bluetooth Advanced Traces (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-172
3.21.9 QoS Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-173
3.21.9.1 Conditions and Thresholds for Report Generation . . . . . . . . . . . . . . . . . . 3-173
3.21.9.2 View Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-176
3.21.10 Core dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-180
3.21.11 Remote Tracing - Syslog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-181
3.21.12 HPT Interface (For Service Staff) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-182
3.22 Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-183
4 Examples and HowTos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

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4.1 Canonical Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.1 Canonical Dialing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.2 Canonical Dial Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.1.2.1 Conversion examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.2 How to Create Logo Files for OpenStage Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.2.1 For OpenStage 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.2.2 For OpenStage 60/80. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
4.3 How to Set Up the Corporate Phonebook (LDAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
4.3.1 Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
4.3.2 Create an LDAP Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
4.3.3 Load the LDAP Template into the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
4.3.4 Configure LDAP Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
4.3.5 Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
4.4 An LLDP-Med Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
4.5 Dial Plan (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
4.5.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
4.5.2 Dial Plan Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
4.5.3 How To Set Up And Deploy A Dial Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
5 Technical Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1 Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1 Web Interface Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1.1 Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1.2 Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
5.1.2 Local Phone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-39
5.2 Troubleshooting: Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-49
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

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Overview
Important Notes
1Overview
1.1 Important Notes
Do not operate the equipment in environments where there is a danger of explosions.
For safety reasons the phone should only be operating using the supplied plug in power
unit.
Use only original Siemens accessories!
Using other accessories may be dangerous, and will invalidate the warranty, extended
manufacturer’s liability and the CE mark.
Never open the telephone or add-on equipment. If you encounter any problems, con-
tact System Support.
Installation requirement for USA, Canada, Norway, Finland and Sweden: Connection
to networks which use outside cables is prohibited. Only in-house networks are permit-
ted.
7For USA and Canada only: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a residential installation. This equipment generates, uses, and can radi-
ate radio frequency energy and, if not installed and used in accordance with the in-
structions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This product is a UL Listed Accessory, I.T.E., in U.S.A. and Canada.
This equipment also complies with the Part 68 of the FCC Rules and the Industrie
Canada CS-03.
Q

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uebersicht.fm
Maintenance Notes
1.2 Maintenance Notes
1.3 About the Manual
The instructions within this manual will help you in administering and maintaining the Open-
Stage phone. The instructions contain important information for safe and proper operation of
the phones. Follow them carefully to avoid improper operation and get the most out of your
multi-function telephone in a network environment.
This guide is intended for service providers and network administrators who administer VoIP
services using the OpenStage phone and who have a fundamental understanding of SIP. The
tasks described in this guide are not intended for end users. Many of these tasks affect the abil-
ity of a phone to function on the network and require an understanding of IP networking and
telephony concepts.
These instructions are laid out in a user-oriented manner, which means that you are led through
the functions of the OpenStage phone step by step, wherever expedient. For the users, a sep-
arate manual is provided.
You can find further information on the official Siemens Enterprise Communications website
(http://www.enterprise-communications.siemens.com) and on the Siemens Enterprise Wiki
(http://wiki.siemens-enterprise.com).
1.4 Conventions for this Document
The terms for parameters and functions used in this document are derived from the web inter-
face (WBM). In some cases, the the phone’s local menu uses shorter, less specific terms and
abbreviations. In a few cases the terminologies differ in wording. If so, the local menu term is
added with a preceding "/".
For the parameter described in this document, a WBM screenshot and the path in the local
phone menu is provided. All WBM screenshots are taken from OpenStage 60/80. As some
WBM input masks have been changed with firmware updates, the screenshots are selected
after the following rules:
Do not operate the telephone in environments where there is a danger of explosions.
Use only original Siemens accessories. Using other accessories may be dangerous,
and will invalidate the warranty and the CE mark.
Never open the telephone or a key module. If you encounter any problems, contact
System Support.

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Overview
Conventions for this Document
• If a later version contains more or less parameters compared to previous software ver-
sions, the screenshot of the older version is shown.
• If the title of a mask (e.g. "Pixel saver" vs. "Energy saving") or the name of a parameter
(e.g. "Time Zone" vs. "DST zone") has changed, the later version is shown.
• If a parameter has moved from one mask to another, both older and later versions are
shown. The same is true for the local menu paths.
The focus of this document comprehends the software versions from V1R5 onwards.

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The OpenStage Family
1.5 The OpenStage Family
1.5.1 OpenStage 60/80
1With the handset, the user can pick up and dial calls in the usual manner.
2The graphic display provides intuitive support for telephone operation.
3The mode keys provide easy access to the phone’s applications.
4With the TouchGuide, the user/administrator can navigate in the phone func-
tions, applications, and configuration menus.
5The free programmable keys enable the user to customize the telephone in
line with his/her personal needs by assigning individual phone numbers and
functions.
6The fixed function keys provide access to frequently used telephony func-
tions.
7With the audio keys, the user can control the audio settings.
8With the TouchSlider, the user can adjust the volume, e.g. of ringtones.
9Inbound calls are visually signaled via the call display.
10 The keypad is used for entering phone numbers and text.
2
7
10
1
4
6
5
9
3
8

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Asterisk - OpenStage Family, Administration Manual 1-5
Overview
The OpenStage Family
1.5.2 OpenStage 40
1With the handset, the user can pick up and dial calls in the usual manner.
2The graphic display provides intuitive support for telephone operation.
3The fixed function keys provide access to frequently used telephony func-
tions.
4With the 5-way navigator, the user/administrator can navigate in the various
phone functions, applications, and configuration menus.
5The free programmable keys enable the user to customize the telephone in
line with his/her personal needs by assigning individual phone numbers and
functions.
6With the audio keys, the user can control the audio settings.
7Inbound calls are visually signaled via the call display.
8The keypad is used for entering phone numbers and text.
1
2
3
4
5
6
7
8

Overview
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The OpenStage Family
1.5.3 OpenStage 20
1With the handset, the user can pick up and dial calls in the usual manner.
2The display provides intuitive support for telephone operation.
3The fixed function keys provide access to frequently used telephony func-
tions.
4With the audio keys, the user can control the audio settings.
5With the 3-way navigator, the user/administrator can navigate in the various
phone functions, applications, and configuration menus.
6The keypad is used for entering phone numbers and text.
1
3
2
4
56

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Asterisk - OpenStage Family, Administration Manual 1-7
Overview
The OpenStage Family
1.5.4 OpenStage 15
1With the handset, the user can pick up and dial calls in the usual manner.
2The display provides intuitive support for telephone operation.
3With the audio keys, the user can control the audio settings.
4The fixed function keys provide access to frequently used telephony func-
tions.
5The keypad is used for entering phone numbers and text.
6With the navigation keys, the user/administrator can navigate in the various
phone functions, applications, and configuration menus.
7The free programmable keys enable the user to customize the telephone in
line with his/her personal needs by assigning individual phone numbers and
functions.
7
1
5
34
2
6

Overview
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Administration Interfaces
1.6 Administration Interfaces
You can configure the OpenStage phone by using any of the methods described in this chapter.
1.6.1 Web-based Management (WBM)
This method employs a web browser for communication with the phone via HTTP or HTTPS. It
is applicable for remote configuration of individual IP phones in your network. Direct access to
the phone is not required.
1.6.2 DLS (Deployment Service)
The Deployment Service (DLS) is a HiPath Management application for administering phones
and soft clients in both HiPath and non-HiPath networks. It has a Java-supported, web-based
user interface, which runs on an internet browser. For further information, please refer to the
Deployment Service Administration Guide.
1.6.3 Local Phone Menu
This method provides direct configuration of an the OpenStage phone. Direct access to the
phone is required.
>To use this method, the phone must first obtain IP connectivity.
The remote configuration is not applicable while the phone is not in idle mode.
>As long as the IP connection is not properly configured, you have to use this method
to set up the phone.

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Asterisk - OpenStage Family, Administration Manual 2-1
Startup
Prerequisites
2Startup
2.1 Prerequisites
The OpenStage phone acts as an endpoint client on an IP telephony network, and has the fol-
lowing network requirements:
• An Ethernet connection to a network with SIP clients and servers.
• Asterisk SIP server.
• An FTP Server for file transfer, e. g. firmware, configuration data, application software.
• A DHCP (Dynamic Host Configuration Protocol) server (recommended).
• DLS (Deployment Service) for advanced configuration and software deployment
(recommended).
7Only use switches in the LAN, to which the OpenStage phone is connected. An operation at hubs can cause serious malfunctions in the hub and in the whole
network.

Startup
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Assembling and Installing the Phone
2.2 Assembling and Installing the Phone
2.2.1 Shipment
• Phone
• Handset
• Handset cable
• Subpackage:
• Document "Information and Important Operating Procedures"
• Emergency number sticker
• Emergency Number Sticker
2.2.2 Connectors at the bottom side
OpenStage 60
PC
Switch
Headset
Handset
Keyboard
Power supply
Key Module
USB
Extension

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Asterisk - OpenStage Family, Administration Manual 2-3
Startup
Assembling and Installing the Phone
OpenStage 40 (OpenStage 15 and 20 similar, except 1)
PC
Switch
Headset[1]
Handset
Power supply
Key Module[1]
[1] OpenStage 40 and
d
OpenStage 15 onl
y

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Assembling and Installing the Phone
2.2.3 Assembly
1. Handset
Insert the plug on the long end of the handset cable into the jack on the base of the tele-
phone and press the cable into the groove provided for it. Next, insert the plug on the short
end of the handset cable into the jack on the handset.
2. Emergency Number Sticker
Write your telephone number and those for the fire and police departments on the included
label and attach it to the telephone housing underneath the handset (see arrow).