Asus BE27ACSBK Series User manual

BE27ACSBK Series
LCD Monitor
User Guide

ii
First Edition
September 2021
Copyright © 2021 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any
means, except documentation kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK COMPUTER INC. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modied or altered, unless
such repair, modication of alteration is authorized in writing by ASUS; or (2) the serial number of the
product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM
ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN
THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identication or explanation and to the
owners’ benet, without intent to infringe.

iii
Contents
Contents ...................................................................................................... iii
Notices......................................................................................................... iv
Safety information ..................................................................................... vii
Care & Cleaning........................................................................................ viii
Takeback Services...................................................................................... ix
Product information for EU energy label.................................................. ix
Chapter 1: Product introduction
1.1 Welcome! .................................................................................... 1-1
1.2 Package contents......................................................................... 1-1
1.3 Monitor introduction .................................................................... 1-2
1.3.1 Front view ....................................................................... 1-2
1.3.2 Back view........................................................................ 1-3
1.3.3 Other Function(s) ............................................................ 1-4
Chapter 2: Setup
2.1 Assembling the monitor arm/base ............................................. 2-1
2.2 Detaching the arm/base (for VESA wall mount)........................ 2-2
2.3 Attaching/Removing the MiniPC Kit........................................... 2-3
2.4 Adjusting the monitor.................................................................. 2-4
2.5 Adjusting the webcam................................................................. 2-5
2.6 Connecting the cables................................................................. 2-6
2.7 Turning on the monitor................................................................ 2-7
2.8 Setting up the monitor webcam as default setting................... 2-7
2.9 Setting up the monitor speaker as default setting.................. 2-10
Chapter 3: General instructions
3.1 OSD (On-Screen Display) menu ................................................ 3-1
3.1.1 How to recongure.......................................................... 3-1
3.1.2 OSD function introduction ............................................... 3-2
3.2 Specicationssummary............................................................ 3-10
3.3 Outline dimensions.................................................................... 3-12
3.4 Troubleshooting (FAQ).............................................................. 3-13
3.5 Supported operating modes ..................................................... 3-14

iv
Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
The use of shielded cables for connection of the monitor to the graphics card is
required to assure compliance with FCC regulations. Changes or modications
to this unit not expressly approved by the party responsible for compliance could
void the user’s authority to operate this equipment.
ENERGY STAR complied product
ENERGY STAR is a joint program of the U.S. Environmental
Protection Agency and the U.S. Department of Energy helping us all
save money and protect the environment through energy efcient
products and practices.
All ASUS products with the ENERGY STAR logo comply with the ENERGY
STAR standard, and the power management feature is enabled by default. The
monitor and computer are automatically set to sleep after 10 and 30 minutes of
user inactivity. To wake your computer, click the mouse or press any key on the
keyboard. Please visit http://www.energystar.gov/powermanagement for detail
information on power management and its benets to the environment. In addition,
please visit http://www.energystar.gov for detail information on the ENERGY STAR
joint program.

v
NOTE: Energy Star is NOT supported on FreeDOS and Linux-based operating
system.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
This Class B digital apparatus meets all requirements of the Canadian
Interference - Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du
Réglement sur le matériel brouiller du Canada.

vi
A third-party certification according to ISO 14024
Say hello
to a more sustainable product
IT products are associated with a wide range of sustainability risks
throughout their life cycle. Human rights violations are common in the
factories. Harmful substances are used both in products and their
manufacture. Products can often have a short lifespan because of poor
ergonomics, low quality and when they are not able to be repaired or
upgraded.
This product is a better choice. It meets all the criteria in TCO Certified,
the world’s most comprehensive sustainability certification for IT
products. Thank you for making a responsible product choice, that help
drive progress towards a more sustainable future!
Criteria in TCO Certified have a life-cycle perspective and balance
environmental and social responsibility. Conformity is verified by
independent and approved verifiers that specialize in IT products, social
responsibility or other sustainability issues. Verification is done both
before and after the certificate is issued, covering the entire validity
period. The process also includes ensuring that corrective actions are
implemented in all cases of factory non-conformities. And last but not
least, to make sure that the certification and independent verification is
accurate, both TCO Certified and the verifiers are reviewed regularly.
Want to know more?
Read information about TCO Certified, full criteria documents, news and
updates at tcocertified.com. On the website you’ll also find our Product
Finder, which presents a complete, searchable listing of certified
products.
Toward sustainable IT products

vii
Safety information
• Before setting up the monitor, carefully read all the documentation that came
with the package.
• To prevent re or shock hazard, never expose the monitor to rain or moisture.
• Never try to open the monitor cabinet. The dangerous high voltages inside the
monitor may result in serious physical injury.
• If the power supply is broken, do not try to x it by yourself. Contact a qualied
service technician or your retailer.
• Before using the product, make sure all cables are correctly connected and the
power cables are not damaged. If you detect any damage, contact your dealer
immediately.
• Slots and openings on the back or top of the cabinet are provided for
ventilation. Do not block these slots. Never place this product near or over a
radiator or heat source unless proper ventilation is provided.
• The monitor should be operated only from the type of power source indicated
on the label. If you are not sure of the type of power supply to your home,
consult your dealer or local power company.
• Use the appropriate power plug which complies with your local power standard.
• Do not overload power strips and extention cords. Overloading can result in re
or electric shock.
• Avoid dust, humidity, and temperature extremes. Do not place the monitor in
any area where it may become wet. Place the monitor on a stable surface.
• Unplug the unit during a lightning storm or if it will not be used for a long period
of time. This will protect the monitor from damage due to power surges.
• Never push objects or spill liquid of any kind into the slots on the monitor
cabinet.
• To ensure satisfactory operation, use the monitor only with UL listed
computers which have appropriate congured receptacles marked between
100-240V AC.
• If you encounter technical problems with the monitor, contact a qualied
service technician or your retailer.
• Adjustment of the volume control as well as the equalizer to other settings
than the center position may increase the ear-/headphones output voltage and
therefore the sound pressure level.
This symbol of the crossed out wheeled bin indicates that the product (electrical,
electronic equipment, and mercury-containing button cell battery) should not
be placed in municipal waste. Please check local regulations for disposal of
electronic products.
AEEEyönetmeliğineuygundur
A third-party certification according to ISO 14024
Say hello
to a more sustainable product
IT products are associated with a wide range of sustainability risks
throughout their life cycle. Human rights violations are common in the
factories. Harmful substances are used both in products and their
manufacture. Products can often have a short lifespan because of poor
ergonomics, low quality and when they are not able to be repaired or
upgraded.
This product is a better choice. It meets all the criteria in TCO Certified,
the world’s most comprehensive sustainability certification for IT
products. Thank you for making a responsible product choice, that help
drive progress towards a more sustainable future!
Criteria in TCO Certified have a life-cycle perspective and balance
environmental and social responsibility. Conformity is verified by
independent and approved verifiers that specialize in IT products, social
responsibility or other sustainability issues. Verification is done both
before and after the certificate is issued, covering the entire validity
period. The process also includes ensuring that corrective actions are
implemented in all cases of factory non-conformities. And last but not
least, to make sure that the certification and independent verification is
accurate, both TCO Certified and the verifiers are reviewed regularly.
Want to know more?
Read information about TCO Certified, full criteria documents, news and
updates at tcocertified.com. On the website you’ll also find our Product
Finder, which presents a complete, searchable listing of certified
products.
Toward sustainable IT products

viii
Care & Cleaning
• Before you lift or reposition your monitor, it is better to disconnect the cables
and power cord. Follow the correct lifting techniques when positioning the
monitor. When lifting or carrying the monitor, grasp the edges of the monitor.
Do not lift the display by the stand or the cord.
• Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor
surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed
with a cloth dampened with mild cleaner.
• Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended
for use with the monitor. Never spray cleaner directly on the screen, as it may
drip inside the monitor and cause an electric shock.
The following symptoms are normal with the monitor:
• You may find slightly uneven brightness on the screen depending on the
desktop pattern you use.
• When the same image is displayed for hours, an afterimage of the previous
screen may remain after switching the image. The screen will recover slowly or
you can turn off the Power Switch for hours.
• When the screen becomes black or ashes, or cannot work anymore, contact
your dealer or service center to x it. Do not repair the screen by yourself!
Conventions used in this guide
WARNING: Information to prevent injury to yourself when trying to
complete a task.
CAUTION: Information to prevent damage to the components when trying
to complete a task.
IMPORTANT: Information that you MUST follow to complete a task.
NOTE: Tips and additional information to aid in completing a task.

ix
Wheretondmoreinformation
Refer to the following sources for additional information and for product and
software updates.
1. ASUS websites
The ASUS websites worldwide provide updated information on ASUS
hardware and software products. Refer to http://www.asus.com
2. Optional documentation
Your product package may include optional documentation that may have
been added by your dealer. These documents are not part of the standard
package.
Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest
standards for protecting our environment. We believe in providing solutions for
our customers to be able to responsibly recycle our products, batteries and other
components as well as the packaging materials.
Please go to http://csr.asus.com/english/Takeback.htm for detail recycling
information in different region.
Product information for EU energy label
BE27ACSBK

x

1-1ASUS BE27ACSBK Series LCD Monitor
1.1 Welcome!
Thank you for purchasing the ASUS®LCD monitor!
The latest widescreen LCD monitor from ASUS provides a broader, brighter and
crystal-clear display, plus a host of features that enhance your viewing experience.
With these features, you can enjoy the convenience and delightful visual
experience that the monitor brings to you!
1.2 Package contents
Check your package for the following items:
LCD monitor
Monitor base
Quick start guide
Warranty card
Power cord
HDMI cable (optional)
DisplayPort cable (optional)
USB C to A cable (optional)
USB C to C cable (optional)
MiniPC Kit (optional)
If any of the above items is damaged or missing, contact your retailer
immediately.

1-2 Chapter 1: Product introduction
1.3 Monitor introduction
1.3.1 Front view
2
7
8 9
7
3456 1
1. Power button/power indicator
• Turns the monitor on/off.
• The color denition of the power indicator is as the below table.
Status Description
White On
Amber Standby mode
Off Off
2. 5-way button:
• To display the OSD menu when the OSD is off.
• To enact the selected OSD menu items.
• To increase/decrease values or move your selection up/down/left/
right.
3. Shortcut
• Default: AI Microphone hotkey
• To change the hotkey function, go to the Shortcut > Shortcut menu.

1-3ASUS BE27ACSBK Series LCD Monitor
4. Hook button:
• To hook or unhook Skype.
5. Microphone Mute button:
• To mute or unmute the microphone.
6. Volume button:
• To display the volume bar.
• Use the 5-way button to make adjustments.
• Toggle the Key Lock function between on and off with a long push
downwards for 5 seconds.
7. Microphone
8. Webcam cover shutter
9. Webcam
1.3.2 Back view
10
1. Power switch. Press the switch to turn on/off power.
2. AC-IN port. This port connects the power cord.
3. HDMI port. This port is for connection with an HDMI compatible device.
4. DisplayPort in. This port is for connection with a DisplayPort compatible
device.
5. USB 3.1 Type-C. This port is for connection with a USB upstream cable. The
connection supports USB power and data delivery.

1-4 Chapter 1: Product introduction
This monitor is Super-Speed USB 3.1 compatible (5Gbps). The port offers Max.
80W power delivery with output voltage 5V/3A, 9V/3A, 12V/3A, 15V/3A and
20V/4A. Connecting the USB Type-C cable can input the DisplayPort source,
output power and enable the USB Type-A ports (downstream) on the monitor.
Connecting the USB Type-C to Type-A cable only enables the USB Type-A
ports (downstream) on the monitor.
6. Daisy-Chain DisplayPort output. This port allows you to connect multiple
DisplayPort compatible monitors.
7. USB 3.1 Type A. These ports are for connection with USB devices, such as
USB keyboard/mouse, USB ash drive, etc.
8. Earphone jack. This port is only available when an HDMI/DisplayPort/USB
Type-C cable is connected.
9. Kensington lock slot.
10. USB 3.1 Type A. These ports are for connection with USB devices, such as
USB keyboard/mouse, USB ash drive, etc.
Port with icon is BC1.2 compliant.

1-5ASUS BE27ACSBK Series LCD Monitor
1.3.3 Other Function(s)
1. Daisy chaining (for selected models)
The monitor supports daisy chain on DisplayPort. Daisy Chaining allows up to 4
monitors to be connected in series with the video signal being passed from the
source to a monitor (when the input source is 2560 x 1440@30Hz and no USB-C
device is connected). In order to enable daisy chaining, please make sure the
source transported.
This function is only available when DisplayPort Stream in the OSD menu
is DisplayPort 1.2 and Auto Source Detection is OFF. Also, your computer
graphics card must be certied to at least DP1.2 with MST option. If you set
DisplayPort Stream to DisplayPort 1.1, all the connected monitor will display
the same content at the same time (clone).
1
2
3
3
3
1920x1080@60Hz
2560x1440@30Hz
1920x1080@60Hz
2560x1440@30Hz
1920x1080@60Hz
2560x1440@60Hz
1
1920x1080@60Hz
2560x1440@30Hz
2560x1440@60Hz
1
2
3
or
or

1-6 Chapter 1: Product introduction

2-1ASUS BE27ACSBK Series LCD Monitor
2.1 Assembling the monitor arm/base
To assemble the monitor base:
1. Have the front of the monitor face down on a table.
2. Attach the base into the arm, making sure the tab on the arm ts into the
groove on the base.
3. Fix the base to the arm by fastening the bundled screw.
We recommend that you cover the table surface with soft cloth to prevent
damage to the monitor.
180°
1
2
Base screw size: M6 x 16.5 mm.

2-2 Chapter 2: Setup
2.2 Detaching the arm/base
(for VESA wall mount)
The detachable arm/base of this monitor is specially designed for VESA wall mount.
To detach the arm/base:
1. Have the front of the monitor face down on a table (Figure 1).
2. Press the release button, and then detach the arm/base from the monitor
(Figure 2).
1
2
(Figure 1) (Figure 2)
We recommend that you cover the table surface with soft cloth to prevent
damage to the monitor.
• The VESA wall mount kit (100 x 100 mm) is purchased separately.
• Use only the UL Listed Wall Mount Bracket with minimum weight/load
22.7kg (Screw size: M4 x 10 mm)

2-3ASUS BE27ACSBK Series LCD Monitor
2.3 Attaching/Removing the MiniPC Kit
Attaching the MiniPC Kit
1
2
2
1
2
1
Removing the MiniPC Kit
1
1
2
2
2
1

2-4 Chapter 2: Setup
2.4 Adjusting the monitor
• For optimal viewing, we recommend that you look at the full face of the
monitor, then adjust the monitor to the angle that is most comfortable for you.
• Hold the stand to prevent the monitor from falling when you change its angle.
• You can adjust the monitor’s angle from +35˚ to -5˚and it allows 180˚ swivel
adjustment (by removing the stop screw) from either left or right. You can also
adjust the monitor’s height within +/- 150 mm.
180° 0° 180°
-5° ~ +35°
150mm
(Swivel) (Height adjustment)
(Tilt)
Pivoting the monitor
1. Lift the monitor to the highest position.
2. Tilt the monitor to its maximum angle.
3. Pivot the monitor clockwise/counterclockwise to the angle you need.
0°
90°
0°
- 90°
-5° ~ +35°
It is normal that the monitor slightly shakes while you adjust the viewing angle.
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