AT&T SPAREONE User manual

SpareOne™ Emergency Phone
User Guide

Some of the contents in this manual may differ from your phone depending
on the software of the phone. Actual color may vary.
Your phone is designed to make it easy for you to access a wide variety
of content. For your protection, we want you to be aware that some
applications that you enable may involve the location of your phone being
shared. For applications available through AT&T, we offer privacy controls
that let you decide how an application may use the location of your phone
and other phones on your account. However, the AT&T privacy tools do not
apply to applications available outside of AT&T. Please review the terms
and conditions and the associated privacy policy for each location-based
service to learn how location information will be used and protected. In
addition, your AT&T phone may be used to access the internet and to
download, and/or purchase goods, applications, and services from AT&T or
elsewhere from third parties. AT&T provides tools for you to control access
to the Internet and certain Internet content. These controls may not be
available for certain devices which bypass AT&T controls.
Service provided by AT&T Mobility. Portions © 2015 AT&T Intellectual
Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks
contained herein are trademarks of AT&T Intellectual Property and/or AT&T
affiliated companies. All other marks contained herein are the property of
their respective owners.
Copyright © 2015 XPAL Power. All rights reserved.
No part of this publication may be excerpted, reproduced, translated or
utilized in any form or by any means, electronic or mechanical, including
photocopying and microfilm, without the prior written permission of XPAL
Power.
This manual is authored and published by XPAL Power. We reserve the right
to make modifications on print errors or update specifications without
prior notice.
Part No. OMSO311R5

i
SpareOne at a Glance
SpareOne overview 1
Package contents 2
Buttons 3
LED 6
Icons 7
Getting Started
SpareOne Locate & Alert
service 8
Power on & off 8
Installing the SIM card 9
Battery 9
Phone Basics
Phone calls 11
Hold 12
3-way calls 12
Emergency calls 12
Missed calls 13
Alert call 14
Speed dial 14
Speed dial list 15
Voicemail Basics
Voicemail 16
Appendix A:
Keypad Commands
Restore factory
default settings 17
Save a speed dial number 17
English 17
Spanish 17
Appendix B:
Default Settings
Default language 18
Alert number 18
Voicemail - “1” key 18
M2 number 18
M3 number 18
M4 number 18
M5 number 18
M6 number 18
M7 number 18
M8 number 18
Contents

ii
M9 number 18
Appendix C:
Safety & Handling
Important safety
information 19
Important handling
information 19
Interference 21
Explosive environments 22
Cellular settings 22
FCC compliance
statement 22
Appendix D:
Speci󲀏cations
SpareOne Emergency Phone
 specications 26
Appendix E:
Warranty
One-year warranty 27
Appendix F:
Legal Information
Legal information 29
Support
Contact us 30

1
SpareOne at a Glance
SPAREONE OVERVIEW
This guide describes the SpareOne Emergency Phone features.
Receiver
Lanyard Eyelet Flashlight
Battery Compartment
& Plastic Windows
Alert Button
GPS LED
Network LED
Volume Button Flashlight Button
Send Button
Power/End Button
Voicemail
Keypad Lock &
Unlock Button
Keypad
Microphone Back Cover
Speaker
SpareOne at a Glance

2
PACKAGE CONTENTS
(2) AA Energizer®Lithium L91 batteries: These complimentary
disposable batteries are used to power your phone.
Plastic battery isolator tab: Use this to preserve battery life when your
phone is powered off.
Speed dial/ LED guide: Contacts can be written on the speed dial list.
AT&T Micro SIM Card: This SIM card is included in the package and it is
pre-installed into your phone.
Activation Card: Use the unique activation code found on this card to
register for the SpareOne Locate & Alert service. Further information can
be found on the card or visit www.myspareone.com.
Device Quick Start Guide: Use this guide to swiftly learn the basics of
your SpareOne Emergency Phone.
User Guide: Use this guide to learn the detailed information regarding
your phone.
SpareOne at a Glance

3
BUTTONS
The buttons control basic and complex functions, such as dialing a phone number or
executing a factory reset.
Glow-in-the-dark
To enhance your experience, all the buttons on your phone glow-in-the-dark in the
absence of light.
Note: Exposure to light is required to re-energize the luminosity of the glow-in-the-dark feature.
Alert button
When you are in an emergency situation, use this button to call your Alert number. Your
Alert number is your most important emergency contact and it is pre-programmed as 911.
•Con󲀏gureAlertnumber
(For more information, see Getting Started – Spareone Locate & Alert Service on
page 8)
• Call your Alert number
(For more information, see Phone Basics – Alert Call on page 14)
Note: Cellular network connection required for calls.
Volume button
This button adjusts the audio level of the SpareOne. The button has three additional
features: Whisper, Speaker and Panic Siren.
Adjust volume level: Press the button.
Whisper: Press the button until the phone plays the audio message, “Whisper”.
Note: The Whisper feature cannot be used during a call.
Speaker: While on a call, press the button until the phone plays the audio message, “Speaker”.
SpareOne at a Glance

4
Note: The Speaker feature can only be used during a call.
Activate Panic Siren: Press and hold the button for 7 seconds and then you will
hear the panic siren. Press the or button to cancel.
Note: The Panic Siren feature cannot be used during a call.
Flashlight button
In an emergency, the button may be used as an SOS signal. The flashlight is versatile
for situations that demand light and it is available in three modes:
Single flash: Press the button.
Enable light to stay on: Press and hold the button for 3 seconds and then release.
Press the or button again to cancel.
Activate SOS signal: Press and hold the button for 7 seconds. Press the or
buttons
to cancel.
Send button
The is used to:
• Make a call
• Accept an incoming call
• Accept a second incoming call and automatically place the current call on hold
• Toggle between two calls
• Make a 3-way call
• Place the current call on hold
• Redial a missed call or the most recent call
(For more information, see Phone Basics – Phone Calls on page 11)
SpareOne at a Glance

5
Power/End button
The button is used to:
Turn on your phone: Press and hold the button until you hear the audio message,
“Welcome to SpareOne”.
Turn off your phone: Press and hold the button until you hear the audio message,
“SpareOne is turning off. Goodbye”.
Clear entries in the dial buffer: Press the button to delete any entries in the dial
buffer. You will hear a “ding” upon release of the button.
Note: The Dial buffer refers to onboard memory that stores any key presses prior to pressing button.
End or reject a call: Press the button.
(For more information, see Phone Basics – Phone Calls on page 11)
Cancelamissedcallnoti󲀏cationorvoicemailnoti󲀏cation:Press button during
themissedcallnoticationorvoicemailnotication.
Keypad buttons
The keypad buttons are used to:
• Dial a number
• Execute commands
(For more information, see Appendix A: Keypad Commands on page 18)
Note: Keypad commands are only supported while the phone is idle.
• Program speed dial numbers
(For more information, see Phone basics – Speed Dial on page 14)
Keypad lock & unlock button
Lock and unlock your keypad: Press and hold the button for 3 seconds until you
SpareOne at a Glance

6
hear the audio message, “Keypad locked” or “Keypad unlocked”. The ,, and
buttons are not affected when the keypad is locked.
Note: If the keypad is locked prior to making an emergency call or answering an incoming call, then
the keypad will unlock while a call is in progress. When the call ends, the keypad will automatically
be locked again.
Note: The keypad lock feature is not supported during a call.
LED
There are two light emitting diodes (LED) on the SpareOne Emergency Phone, the
Network LED and the Global Positioning System (GPS) LED. The LED will flash for 2
minutes when the SpareOne device is powered on and will flash every time there is
keypad activity.
Network: SpareOne Emergency Phone supports GSM or UMTS (WCDMA) network.
The different colors and blinking behaviors of the Network LED provides a quick way to
determine the network status of your SpareOne. See table below:
Network (right bottom corner of battery window)
LED Color Network Status Flashlight Behavior
Searching Alternating
No Network Found Blinking
GSM Network Found Blinking
UMTS Network Found Blinking
SpareOne at a Glance

7
ICONS
Note: After 2 minutes of inactivity, the GPS antenna is idle.
Icon What it means
Speaker Shows where the speaker is located on the phone.
GPS
Indicates that the GPS LED is located at the left bottom corner
of the front battery window. Icon is engraved on the front-side
window and printed on the back cover.
Network
Indicates that the Network LED is located at the right bottom cor-
ner of the front battery window. Icon is engraved on the front-side
window and printed on the back cover.
Voicemail Indicates that the 1 key allows access to your voicemail.
Keypad Lock Indicates that this key is the keypad lock and unlock feature.
M2/M9 Indicates that you have 8 speed dials.
GPS: GPS technology is utilized to locate your SpareOne Emergency Phone and this
feature is only accessible with the SpareOne Locate & Alert service. The different colors
and blinking behaviors of the GPS LED provides a simple and easy way to check the GPS
availability in your current location. See table below:
GPS (left bottom corner of battery window)
LED Color GPS Status LED Behavior
Searching Alternating
No Satellite Blinking
Satellite Found Blinking
Idle Blinking
SpareOne at a Glance

8
Getting Started
SPAREONE LOCATE & ALERT SERVICE
SpareOne Locate & Alert Service is an online service for your SpareOne Emergency
Phone. The online service offers the following:
• Real-time GPS or network based phone location information
• Guardianmanagementandconguration
Important: Guardians are notied via text and/or email when the Alert button is used to call in a
case of emergency
• Lowbatterynoticationssentviatextand/oremail
• SpeeddialcontactsandAlertnumberconguration
Service registration is required to access these features. To learn more or to register
for the SpareOne Locate & Alert service, go to www.myspareone.com. Use the unique
activation code found on your activation card (included in the packaging) to register
your SpareOne Locate & Alert service account.
Note: Further details and instructions are provided throughout the registration process and on
www.myspareone.com.
POWER ON & OFF
Begin by turning on your SpareOne Emergency Phone. Make sure that your batteries are
placed properly in the battery compartment and the isolator tab is removed. Press and
hold the button to power on the SpareOne.
Getting Started

9
INSTALLING THE SIM CARD
Remove SIM card Install SIM card
1 2 1 2
Your SpareOne emergency phone is pre-installed with an AT&T GoPhone SIM card. To
switch SIM cards, please turn off your phone and then remove the AT&T GoPhone SIM card.
To install a:
• Micro SIM card: Remove the battery cover. Insert the micro SIM card into the SIM
card slot on the back of your phone as shown above. Power your phone up after
your micro SIM card is installed.
• Nano SIM card: This requires a third-party nano SIM card adaptor.
BATTERY
SpareOne Emergency Phone is the world’s only AA powered mobile phone. This phone
supports the following type of AA batteries: Lithium, Alkaline and rechargeable NiMH
batteries. For the longest talk time, we recommend using Lithium batteries. Both
batteries must be of the same type and be replaced at the same time. Two Energizer
Ultimate Lithium L91 AA batteries have been included to get you started. Refer to
AppendixD(specications)fordetails.
Note: The batteries are not part of the device and no warranty is provided.
Getting Started

10
Battery Level Low: SpareOne will announce, “Battery level low. Please replace batteries”,
to let you know that it is time to replace your batteries.
To replace your batteries: Power your phone off and then remove the installed AA
batteries.InserttwonewAAbatterieswiththepositive(+)endsrst.Pleasemakesure
that the positive (+) and negative (-) ends are placed appropriately.
Removing batteries Installing batteries
1
1
2
2
3 4
Removing isolator tab
21
Important: Replace both AA batteries at the same time. It is recommended that you use a matching
pair of batteries of the same chemistry.
Getting Started

11
Phone Basics
PHONE CALLS
Make a call: Using the keypad, dial the phone number that you wish to call. Then press
the button. An audio message will play.
Example: “Calling 123-456-7890”
Answer an incoming call: Press and release the button to answer an incoming call.
Your SpareOne will ring when there is an incoming call.
Accept an incoming call while on the current call: Press the button to accept the
incoming call when you hear a beeping tone. The current call is automatically placed
on hold.
Toggle between the two calls: Press the button.
Note: Toggling between calls is only supported when an incoming call is answered as the second
call.
Redial the last connected call in your call history: Press the button two times. An
audio message will play.
Example: “Calling 123-456-7890”
End or reject a call: Press the button to end the current call. You will hear the audio
message, “ding!”.
Note: Cellular network connection required for calls.
Phone Basics

12
HOLD
Place the current call on hold: Hold the button for 3 seconds. A beeping tone will
play twice.
Note: A 3-way call cannot be placed on hold.
Make a call while the current call is on hold: Using the keypad, dial the phone number
that you wish to call. Then press the button. An audible message will play.
Example: “Calling 123-456-7890”
Clear number entries while on hold: Press the button.
Note: Pressing the button when there are no number entries will terminate the call on hold.
Return to a call on hold: Press the button. A beeping tone will play twice.
3-WAY CALLS
3-way call: Make an outgoing call while on the current call or when the current call is on
hold. Then press the button to start a 3-way call.
Note: Making an outgoing call during the current call will automatically place the current call on hold.
Press the button to start the 3-way call.
EMERGENCY CALLS
Anemergencynumberisdenedas911.Youmayprogram911asaspeeddialnumber
(M2-M9) and/or Alert number.
Note: Your SpareOne Emergency Phone has 911 pre-programmed as your Alert number.
Important: Precautionary controls are set in place to prevent false emergency calling. If an emergency
number is programmed as an Alert number and/or speed dial number and an emergency call is
initiated in any of the aforementioned methods, then your SpareOne Emergency Phone will ask you if
you would like to proceed with the call.
Phone Basics

13
Example: The Alert number is 911 and the button is held down for 2 seconds to make an Alert call.
Your SpareOne will announce, “You are calling an emergency number, press the Send button to
proceed or End button to cancel”.
SpareOne Emergency Phone is in compliance with the FCC’s Emergency
Communications policy. As such, the SpareOne will process an emergency call when
the phone is under any of the following conditions:
1.When the keypad is locked.
2.When there is no SIM card installed.
3.When a non-supported *SIM card is installed and an unlock code is required.
4.When the PIN code of your SIM is blocked and the PUK code is required.
5.When your phone has placed a call on hold.
*A SIM card from an unsupported carrier.
Note: Cellular network connection required for calls.
MISSED CALLS
Amissedcallnoticationconsistsofanaudiomessageandaflashlightsequence.The
audio message plays for 5 minutes and will repeat itself once every 15 minutes. The
flashlight will blink for 5 minutes and will repeat itself once every minute. You may cancel
thenoticationasspeciedinthissection.
Missed Call (Flashlight on top)*
Color Status Behavior
Missed Call Received Blinking
Audio message: “You have a missed call. Press the Send button two times to call back.”
Cancelamissedcallnoti󲀏cation:Press and release any of the butons except for
,, and buttons.
Phone Basics

14
Redial your missed call: Press the button two times. An audio message will then
sound.
Example: “Calling 123-456-7890”
ALERT CALL
This feature has 911 pre-programmed as your Alert number and precautionary controls
are set in place to prevent false emergency calling.
(See Phone Basics - Emergency Calls on page 12 for further details)
Con󲀏gureAlertnumber:You can change the Alert number on your SpareOne Locate
& Alert Service account.
(For more information, see Getting Started – Spareone Locate & Alert Service on page 8)
Call your Alert number: Press and hold the button for 2 seconds. An audio message
will play.
Example: “Calling 123-456-7890”
SPEED DIAL
Speed dials can be saved to button through button .
Note: The “M” in M2 and M9 stands for memory. Each numerical key has memory to save a speed
dial number, except for “1” Key. Your voicemail number is automatically programmed to the “1” Key.
Save a speed dial number: Press the button to clear any numbers in the dial buffer
before you follow the steps below.
1.Dial the number you wish to save.
2.Hold the desired speed dial key for 5 seconds until you hear a validation tone.
Call a speed dial: Hold the desired speed dial key for 2 seconds. An audible message
will play.
Example: “Calling 123-456-7890”
Phone Basics

15
SPEED DIAL LIST
Contacts can be written on the Speed Dial List, which can be found on the window
compartment of the back cover. The Speed Dial List serves as a reference for your speed
dial numbers and Alert number. Go to our website www.myspareone.com to print a copy
of the speed dial list.
Removing the Speed Dial List: Remove the back cover from your SpareOne Emergency
Phone and open the window compartment’s door as shown below and then remove the
Speed Dial List.
Removing Speed Dial list
3
2
1
Inserting the Speed Dial List: Place the Speed Dial List onto the back cover’s window
compartment. Insert the door’s side with two hinge points into the receiving ends of the
right side of the window compartment. Then press down onto the left side of the door
to snap the back cover into place.
Installing Speed Dial list
1 2 3
Phone Basics