Rath 2100-CPL User manual

Emergency
Call Station
Installation
& Operations
Manual
Made in the USA
2 Year Warranty
2100-CPL Series
N56 W24720 N. Corporate Circle Sussex, WI 53089
866-850-8854 262-246-4828 (fax)
www.rathsecurity.com 12/13
Ver. 2
RP8500CPL

Item Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone Programming . . . . . . . . . . . . . . . . . . . . . . . . .
Phone Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents
Page 2
Page 2
Page 3
Page 4
Page 5
Page 6
Page 6-7
N56 W24720 N. Corporate Circle Sussex, WI 53089
866-850-8854 262-246-4828 (fax)
www.rathsecurity.com
Thank you for purchasing Rath’s Emergency Call Station. We have been manufacturing
phones for over 35 years and are the largest Emergency Phone manufacturer in North
America.
We take great pride in our products, service, and support. Our Emergency Phones and
Towers are of the highest quality. Our experienced customer support teams are available
to assist with site preparation, installation, and maintenance. It is our sincere hope that
your experience with us has, and will continue to, surpass your expectations.
Thank you for your business,
Tom Touchett
President
Phone Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page 5
Welcome to Rath Security

pg. 2
2100-CPL Emergency Call Station
Items Needed (Provided by Rath):
Call Station Installation:
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Items Needed (Not Provided):
1. Rath SmartPhone
2. Strobe
3. NEMA 4 electrical box (mounted inside Call Station)
4. Transformer
5. Voltage regulator
6. Torx bit
1. 110v power source
2. Dedicated analog phone line or analog
extension off of a PBX
1. Remove 12 security screws from unit
2. Remove top cap from unit
3. Pull front assembly away from back unit
4. Disconnect the gray Wago connector (see diagram on next page)
5. If wall mount, mount to wall
6. If pole mount, attach unit to pole using Pole Mounting Bracket (RP7700098SA)
7. Connect the electrical conduit of the 110ac bolt supply to the Call Station and run necessary wires
8. Connect 110ac wiring to the Call Station power cable (see diagram on next page)
9. Turn on 110ac power to the Call Station
To comply with Americans with Disabilities (ADA) requirements, the Call Station must be mounted
so that the push button is less than 48” above the ground. Rath also recommends a minimum of
two people for installation and set-up.

pg. 3
r
em
r
ofsna
r
T
10 conductor cable to front plate
y
r
et
t
aB
Wago Connector 10 contact
Phone line
connect with
Water proof connections
1
4 5
7 8
0
9
6
3
2
Enter
Record
Play / Pause
Stop
*
#
Annunciator Audio
Connector
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12VDC
to Constant
Stobe
Wiring:
Power:
Once the electrical is “live”, the phone needs to be programmed and tested. Reconnect the Wago
connectors that attach the front plate to the NEMA 4 box. If the phone will be programmed
remotely, secure the front assembly to the back panel, install the top cap, and reinstall the 12
screws to the sides of the unit. If the phone will be programmed on-site, proceed to the directions
for “On-Site Programming”.
110 VAC

pg. 4
Key Pad
Programming the Phone:
1. You can program the phone on-site or remotely.
2. If programming on-site, open back access panel located directly behind front stainless steel face
plate. Use the #10 spanner bit provided to remove the 6 security screws.
3. Remove the cover of the NEMA4 enclosure by loosening the 4 corner screws.
ONSITE PROGRAMMING:
Step 1. To Begin Program mode
A. Press Enter
Step 2. To Program Emergency Numbers
A. Press 1, Enter, (phone number), Stop
Note: Press 2-5 in step 2A for Emergency numbers
2-5 as needed
Step 3. To Program Location message
A. To turn on message Press 1, 3, Enter, 2
B. Press 6, Record (speak message) Stop (to replay message Press 6, Play)
C. For no message Press 1, 3, Enter, 0
Step 4. To exit program mode
A. Press Stop for 3 seconds
REMOTE PROGRAMMING:
Step 1. To Begin Program mode
A. Call into phone by dialing the cellular number of the tower
B. After 1st simulated ring Press #, # (Wait for 4 tones)
C. Key in security code (default is 1111) (Wait for confirmation tones)
Step 2. To Program Emergency Numbers
A. Press 1, *, (Phone number), *, # (Wait for confirmation tones)
Note: Emergency numbers (2-5) Repeat Step 2A; pressing (2-5) as needed.
Step 3. To Program Location Message
A. To turn on message Press 1, 3, *, 2 (Wait for confirmation tones)
B. Press 6, *, (speak message) #, *, # (Wait for confirmation tones)
a. (to replay message press 6, #) (Wait for confirmation tones)
C. For NO message Press 1, 3, *, 0 (Wait for confirmation tones)
Step 4. To Exit Program Mode
A. Press *, #, 0 (you will hear beep, beep) *, # (You will hear a buzz)
www.rathsecurity.com

pg. 5
Testing of the Phone:
Push the silver emergency button on front of the Call Station:
Adjusting the Volume:
If the volume is too low or high, adjust it by referring to the diagram and instructions below.
*Note - Refer to the instructions under “Programming the Phone” to access the circuit board.
Adjusting the Microphone:
If the person you are calling reports your voice is not loud enough, increase the Microphone Sensitivity by
adjusting VR2 ¼ turn clockwise (requires a small Phillips screwdriver).
Adjusting the Speaker:
If the voice of the person you call is not loud enough in the emergency phone speaker, increase the
volume, by adjusting VR1 ¼ turn clockwise.
Reinstall the cover on the NEMA enclosure and secure the rear access panel.
Suggested Ongoing Testing of the Phone:
Rath recommends that the Emergency Call Station be tested and maintained on a monthly basis to ensure
proper operation. For testing, follow the procedure outlined in “Testing of the Phone”.
Do you hear a dial tone?
Does the Strobe start flashing immediately when button was pushed?
Does red LED become a solid light when you pushed the button?
Does the red LED flash and a short time after (15-20 seconds) the called party started talking
to you? (Delay is due to phone telling other party your location via the “Location Message”)
Can you hear the other party clearly? (if no, see “Adjust Speaker” on the next page)
Can the other party hear you clearly? (If no, see “Adjust Microphone” on the next page)
When the party you called hangs up, does the strobe stop?
Yes No
If you have answered YES to all questions, you have successfully installed and tested your new
emergency phone. If you answer no to any question, proceed to the Troubleshooting section.
www.rathsecurity.com
Volume
Adjust
VR1
Mic
Sensitivity
VR2
Rath SmartPhone

pg. 6
Troubleshooting:
Problem Possible Cause & Fixes
No dial tone when the
button is pushed: • Check to make sure the phone line is connected.
Audio is low from the
speaker: • Speaker control needs to be adjusted. Go to “Speaker Adjustment” on page 5.
Called Party says audio
is low: • Microphone control needs to be adjusted. Go to Microphone Adjustment
section on page 5.
Audio is distorted from
the speaker: • Speaker control needs to be adjusted. Go to “Speaker Adjustment” on page 5.
• Make sure there are no items touching the speaker inside the tower.
When called party
hangs up, strobe
continues to flash for 1
minute:
• Slow disconnecting signal from the phone company. This is considered normal
operation.
When called party
hangs up, strobe
continues to flash:
• Phone company or phone system is not providing a disconnect signal. Contact
the appropriate party to make sure the disconnect signal is provided.
Tower appears non-
functional. Strobe does
not flash and no audio is
heard from speaker
when button is pushed:
• Check to make sure phone line is connected.
• Make sure the speaker holes are not blocked.
• Make sure the microphone hole is not blocked.
• Double check electrical connections.
• Push button may be nonfunctional.
2100-CPL
Emergency Call Station Dimensional Specifications:
Height 36 in.
Width 10 in.
Depth 8 in.
Thickness of Steel 18 gauge
Weight 29 lbs.
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• Verify dial-tone and voltage on phone line going into unit.
Call Station
Body of Call Station:

36”
10 1/2”
8”
3”
1 9/16”
4 1/4” 4 1/4”
9 1/4”
5 1/4”
3”
3”
11” 12”
Rath Call Station
Pg. 7
(Back)
9”
(Bottom of Call Station to Center Button)