ATEN CL3800 User manual

CL3800 / CL3700 / CL3100
Short Depth WideScreen LCD Console
User Manual

CL3800 / CL3700 / CL3100 User Manual
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Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC ules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC ules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio
interference.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen
verursachen.
KCC Statement

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Industr Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
HDMI Trademark Statement
The terms HDMI, HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc.
VCCI Statement
Note: The VCCI Statement only applies to CL3100.
RoHS
This product is oHS compliant.

CL3800 / CL3700 / CL3100 User Manual
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User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VE IFY THAT THE VOLTAGE SETTING IS
CO ECT BEFO E USE.
International http://eservice.aten.com
International 886- -869 -6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 8 - -467-6789
North America 1-888-999-ATEN ext 4988
1-949-4 8-1111

CL3800 / CL3700 / CL3100 User Manual
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A typical LCD (Liquid Crystal Display) monitor has millions of pixels. A dead
pixel refers to a pixel with a defect in its ability to display the correct color
output. It most often looks like a tiny black or white spot on your screen,
although it can be any other color. Since even a tiny dust particle on one of the
pixels during the manufacturing process or a slight bump during shipping can
create a dead pixel, the ISO 13406-2 norm defines 4 classes of acceptable
screens with dead pixels--Class 1 is the best; Class 4 is the worst. Almost all
manufacturers use Class 2 to establish their warranties, which allows a certain
amount of dead pixels (ATEN allows up to 5 dead pixels) to exist before they
will replace the screen. Since the manufacturers consider these screens to be
acceptable under ISO specifications, we cannot be responsible for replacement
or warranty of the TFT LCD panel.

CL3800 / CL3700 / CL3100 User Manual
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Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
eseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com

CL3800 / CL3700 / CL3100 User Manual
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Package Contents
Make sure that all components are in working order. If you encounter any
problem, please contact your dealer.
CL38
1 CL3800 USB HDMI DVI VGA Dual ail LCD Console with Standard
ack Mount Kit
1 USB HDMI KVM cable set
1 firmware upgrade cable
1 power cord
2 Front-L brackets
1 user instructions
CL37
1 CL3700 USB HDMI Single ail LCD Console with Standard ack Mount
Kit
1 USB HDMI KVM cable set
1 firmware upgrade cable
1 power cord
1 user instructions
CL31
1 CL3100 USB VGA Single ail LCD Console with Standard ack Mount
Kit
1 USB VGA KVM cable set
1 firmware upgrade cable
1 power cord
1 user instructions

CL3800 / CL3700 / CL3100 User Manual
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Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
CL3800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
CL3700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
CL3100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
1. Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Rear Panel External Console Ports. . . . . . . . . . . . . . . . . . . . . . . . .
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
LCD Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
External Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CL3800 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CL3800 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
CL3700 / CL3100 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
CL3700 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
CL3100 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2. Hardware Setup
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Standard Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Front-L Brackets Mounting (CL3800 only) . . . . . . . . . . . . . . . . . . . . . . . . 19
Optional Rack Mount Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Connecting Up - CL3800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting Up — CL3700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting Up — CL3100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3. Operation
Opening / Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
CL3800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
CL3700 / CL3100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
LCD Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Port ID Numbering & Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
4. Firmware Upgrade
The Firmware Upgrade Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Firmware Upgrade Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Starting the Upgrade:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Exiting Firmware Upgrade Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Consignes de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
CL3800NW / CL3800NX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
CL3700NW / CL3700NX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
CL3100NX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Sun Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
ATEN Standard Warranty Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

CL3800 / CL3700 / CL3100 User Manual
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About this Manual
This manual is provided to help you get the most out of your CL3800 / CL3700
/ CL3100. It covers all aspects of the device, including installation,
configuration, and operation.
Models covered in this manual include:
An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CL3800 / CL3700 /
CL3100, its purpose, features, and benefits, with its components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up the device, and explains some basic operation procedures.
Chapter 3, Operation, describes the fundamental concepts involved in
operating the CL3800 / CL3700 / CL3100.
Chapter 4, Firmware Upgrade, explains how to upgrade the CL3800 /
CL3700 / CL3100’s firmware with the latest version of firmware available .
Appendix, provides specifications and other technical information regarding
the CL3800 / CL3700 / CL3100.
Note:
ead this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or connected
devices.
The product may be updated with features and functions added, improved
or removed since the release of this manual. For an up-to-date CL3800 /
CL3700 / CL3100 documentation, visit http://www.aten.com/global/en/
Model Product Name
CL3100 Ultra Short Depth Single Rail WideScreen LCD Console (USB,VGA)
CL3700 Ultra Short Depth Single Rail WideScreen LCD Console (USB, HDMI)
CL3800 Ultra Short Depth Dual Rail WideScreen LCD Console (USB, HDMI / DVI /
VGA)