AtmosAir Matterhorn 1000 Series Owner's manual

www.AtmosAir.com
CAG-04-19-001
To improve health and wellness
by actively restoring indoor air
to its pure, natural state where
no pollution or contaminants exist,
while reducing energy use
and emmisions in the process.
Our Mission
Breathing is Believing...
sm
Installation,
Operation &
Maintenance
Guide
!IMPORTANT!
Save this document for
Future Reference &
Warranty Information
Matterhorn
1000/1002

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Installation, Operation & Maintenance Guide - Matterhorn 1000/1002 Series
East Coast: 203-335-3700
West Coast: 480-629-4784www.AtmosAir.com CAG-04-19-001
For safe installation you MUST:
• Always disconnect power to the unit before handling any of the
components.
• Secondary voltage to the ionization tube can be as high as 3000 volts
AC. DO NOT connect to the power before the installation is complete
and personnel are aware of the imminent operation.
• Carefully read this instruction booklet before beginning the installation.
• Follow each installation or repair step exactly as shown and explained in
this guide.
• Observe all local, state, national and international electrical codes.
• Pay close attention to all warnings and caution notices given in this guide.
!IMPORTANT!
READ THIS BEFORE STARTING INSTALLATION.
DO NOT THROW AWAY THIS GUIDE.
How to Contact us:
If you need help, please contact an AtmosAir
Representative for technical assistance.

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Installation, Operation & Maintenance Guide - Matterhorn 1000/1002 Series
CAG-04-19-001
Table of Contents
0. Important Warnings
0.2 Table of Contents
1. Product Overview
1.2 Product Diagrams
2. Installation
2.1 Mechanical Installation
2.2 Duct Cut-Out & QCP Procedure
2.3 Electrical Installation
3. Operation
4. Maintenance Requirements
5. Troubleshooting
6. Mechanical Installation Illustrations
7. More Solutions
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Installation, Operation & Maintenance Guide - Matterhorn 1000/1002 Series
CAG-04-19-001
1. Product Overview
The AtmosAir Matterhorn 1000 series, models Matterhorn 1000 and 1002 ionization generators are
residential-sized units intended for installation in air conditioning systems or in custom-designed air
distribution systems in small commercial spaces and typical residential houses. AtmosAir equipment
is effective in reducing odors and harmful pollutants through the introduction of positive and negative
ions into the air stream to be treated. The number and size of the ionization tubes used, is dependent
on the airflow, size of the space, and severity of the pollution and odors. The Matterhorn 1000 is a 120VAC
unit equipped with one (1) tube, however is capable of being upgraded to two (2) tubes. The Matterhorn
1002 is always equipped with two (2) specified tubes. The AtmosAir Matterhorn 1000 series equipment
is designed for minimal maintenance efforts. The 1000
series has two components that require inspection and
maintenance:
1. AtmosAir Matterhorn 1000 series base unit
components
2. Ionization tubes
Because there are no moving parts, little maintenance
is required and the systems have very low failure rates
and minimal maintenance requirements. For more
information, read the AtmosAir Matterhorn 1000 series
submittal documents.
AtmosAir 1000/1002 Series Control Panel
Layout:
A. Power Transformer - Inside
B. Fuse Drawer (+1 Spare Fuse)
C. Power Cord Socket
D. 5-Step Ion Level Adjustment
Switch
E. System Power Light
A
B
C
D
E
Overall Mounting Plate Dimensions:
Matterhorn 1000 / 1002:
Height and Width: 8 ¾“ (22.25cm) x 8 ½” (22cm)
1.2 Control Panel Diagram

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Installation, Operation & Maintenance Guide - Matterhorn 1000/1002 Series
East Coast: 203-335-3700
West Coast: 480-629-4784www.AtmosAir.com CAG-04-19-001
2. Installation
1. Carefully remove the equipment from its shipping container. Inspect the main components, gasket, and
tube(s) for damage. Verify that the unit’s voltage rating is the same as the available voltage, 120 VAC.
2. Install the ionization tube: Gently pull the conductor strap back to allow the tube to turn freely; screw the end
screw of the tube into the tube holder hand-tight utilizing the blue cap, DO NOT TWIST THE TUBE OR MOVE
THE EMITTER SCREEN. DO NOT OVERTIGHTEN THE TUBE! Once the tube is secure, return the conductor strap
to its normal position and ENSURE SOLID, FLAT CONTACT IS MADE WITH THE TUBE’S OUTER MESH.
3. Location and Orientation: Install the unit downstream of filters, coils, and fans with the ionization tubes vertical
whenever possible (When installing a dual F Tube setup, the tubes MUST be mounted vertically); If multiple
units are installed in the same duct, stagger the units in the airflow so they are not in the same airflow path.
4. The standard Matterhorn 1000/1002 power cord is 10’ (3m) long. Be sure to consider recepticle location in your
placement plan.
5. For in-duct installation: Verify the flange gasket is in place and not damaged to ensure the unit seals properly.
When making a cut-out in the duct, ensure there is at least 1” (25mm) clearance from the duct wall on all four
sides before cutting the 5½” (14cm) high x 6” (15.25cm) wide mounting cut-out. A galvanized steel template is
included for ease of installation; use the inner lines to cut the cut-out hole, then trace the cut-out and mark the
locations of the mounting holes for the Matterhorn 1000 series.
2.1 Mechanical Installation
Duct Cut-Out Dimensions Overall Product Dimensions
Matterhorn 1002
Shown
6 in
5.5 in
8.75 in
8.5 in
4 in
1 in
C Tube - 7 in
D Tube - 9.5 in
E Tube - 14 in
F Tube - 21 in
AtmosAir 1000 series equipment can be mounted in a duct or air handler wall, using the faceplate
mounting flange and its weather-strip gasket; or inside a plenum using a semi-custom mounting bracket.
The units operate best when located after all filters, coils, and fans. Various mounting arrangements are
possible; however, the available options may be limited due to size and configuration restrictions. Use the
Duct Cut-Out Procedure in section 2.2 for ideal placement of the Matterhorn 1000/1002 models.
When mounted on the side of a duct or air handler wall, the enclosure should not be exposed to direct
sunlight or moisture. If installing outside, a weatherproof enclosure with an access panel for servicing should
be installed over the AtmosAir equipment.
The AtmosAir Matterhorn 1000 series operates on 120 VAC, 50/60 Hz. The tube and electrode contacts
should not come into contact with any conductive surface. A minimum 4” (10cm) clearance around the tube
is recommended.

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Installation, Operation & Maintenance Guide - Matterhorn 1000/1002 Series
CAG-04-19-001
6. Using the marked holes from the backer-plate template, affix the unit securely in the duct using self-tapping
screws (if not using backer-plate). Do not over-tighten, this may strip the screw hole. The unit is self-sealing to
the duct so no further sealing is needed.
7. For in-plenum/AHU installation: Mounting varies with bracket-style. Follow mounting instructions provided
with custom bracket. Typically, provide 4” (10cm) of clearance from walls.
8. Units should be installed to allow easy access for maintenance. Install units so that the 5-step power
adjustment knob and status light are easily accessible.
9. In the case of the M1000, the second (forward-most) spring tang should be bent 90°Upward, away from the
1. Always measure for clearances for the tubes and wires prior to any
other steps. Then, place the quick change plate in the appropriate
area.
2. Holding the quick change plate in place, use a marker to
trace the INNER perimeter as shown in the image to the right.
*Skip the “T” clamp features when tracing.
PLEASE READ ENTIRE PROCEDURE BEFORE STARTING:
Notes:
• Utilize the Quick Change Plate in thin ducts, fiberboard ducts or where relatively frequent dismounts
may occur.
• Additionally, the Quick Change Plate may be used to compress loose fiberglass insulation and
prevent damage due to airflow.
• It is not necessary to use the quick change plate in all instances. #10 self-tapping screws are provided
for other instances. Screw directly into duct. Use Quick change plate as the template for cut-out of
duct.
• Provide enough electronic clearances for the tubes, no metal tube parts or brackets may contact any
part of the duct. 1.5” (4cm) of clearance is recommended.
2.1 Mechanical Installation Continued...
2.2 DUCT CUT-OUT AND QUICK CHANGE PLATE Procedure

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Installation, Operation & Maintenance Guide - Matterhorn 1000/1002 Series
East Coast: 203-335-3700
West Coast: 480-629-4784www.AtmosAir.com CAG-04-19-001
7. Align the Q.C.P so that the PEM-NUTS are protruding into the duct, flat-side towards the duct wall. {This is so
the Q.C.P will sit flush to the inside of a duct.}
8. Using the ‘T’ Clamp features in the Q.C.P, flatten the T clamps first with your thumb and then flush with the
Plier. This feature is so the Q.C.P will not fall back through the hole. Then tighten screws securely.
NOTE: TUBE INSTALLATION NOT SHOWN IN THESE PICTURES.
2.2 DUCT CUT-OUT AND QUICK CHANGE PLATE Procedure
Continued...
3. Before removing the quick change plate, also use the marker to
mark the center point of the 6 PEM-NUT holes.
4. Using appropriate tools, cut out the traced area in the duct.
INSIDE PERIMETER.
5. Drill out the 6 marked holes with a 3/16” (5mm) or ¼” (6.5mm)
drill bit. NOTE: The quick change plate is sized so it will JUST
slip into duct at an angle as shown in the image below.
6. DO NOT Screw in the 8-32 x 1.5” long screws (provided) in from
the BACK of the Quick change plate until AFTER you have
placed the Q.C.P into the duct through the cut-out.
Go to next
step

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Installation, Operation & Maintenance Guide - Matterhorn 1000/1002 Series
East Coast: 203-335-3700
West Coast: 480-629-4784www.AtmosAir.com CAG-04-19-001
9. Insert Tube(s) into the Matterhorn. Ensure that the Blue angled bracket is UNDER the Q.C.P.
10. Angle the Matterhorn into position with the BLUE tube bracket toward the semi-circular cut out.
11. Align Screws through the holes in Matterhorn and place Matterhorn into position.
12. Install wing nuts and snug down until gasket is half compressed.
2.2 DUCT CUT-OUT AND QUICK CHANGE PLATE Procedure
Continued...
2.3 Electrical Installation
3. Operation
AtmosAir Matterhorn 1000/1002 series systems require approximately 8-10 watts per tube. An internal 1-amp, slow-
blow fuse protects the unit.
• Follow proper electrical procedures, guidelines, and codes for providing power to the systems, including
requirements for conduit, sufficient ampacity, phase balancing, etc. Electrical installation should be
performed by a qualified electrician.
• Field-install a power plug outlet or junction box within 8 feet (2.5m) of the unit(s).
• Each Matterhorn 1000/1002 series unit is typically shipped with a 10-foot power cord with a C13 connector
on one end and a 3-prong NEMA 5-15 plug on the other end. The plug can be cut off and wires stripped for
junction box installations.
Once the system is properly installed and ALL PERSONNEL ARE CLEAR of the high voltage tubes, the system can
be turned on:
1. Ensure the ionization power knob is turned all the way counter-clockwise in the ‘off’ position.
2. Plug the power cord into the plug receptacle on the ionization system.
3. Turn the system on and set the ionization power knob to the appropriate setting (1-5, with 1 being low and 5
being high). The green embedded LED light left of the power knob should light up to indicate that the system
Caution!
A non-functioning LED light may improperly indicate that the system is not functioning. Be sure to disconnect
from the main power before performing maintenance or troubleshooting the system.

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Installation, Operation & Maintenance Guide - Matterhorn 1000/1002 Series
CAG-04-19-001
is on, ionization has been activated, and high voltage is being sent to the tubes.
4. The system is intended to deliver ions into the treated area such that the ion levels should increase to 800
up to 1500 negative ions / cm3. The desired ion increase is dependent on many factors, including space,
use, contaminant level, and distribution effectiveness. An authorized AtmosAir design consultant should
recommend the desired ion increase and appropriate system layout.
3. Operation Continued...
4. Maintenance Requirements
The maintenance requirements on an AtmosAir system are mainly site-dependent; a heavily contaminated
environment may require more frequent inspection & maintenance. In general, quarterly or bi-annual
maintenance is recommended along with an annual tube replacement.
The local AtmosAir dealer can provide you with an annual service contract.
Quarterly / Bi-annual Maintenance Requirements:
• Visually check the performance of the system by checking the red and green lights on the individual units. If
both lights are on, and you can hear the ‘buzz’ of the tubes, then unit is functioning properly. If not, proceed to
the troubleshooting section for repair. Maintain a physical distance between all personnel and the tubes while
system is operating or turned on.
• Optional: Check performance using a high voltage probe (minimum of 5000 V, Contact AtmosAir for additional
minimum probe specifications) paired with a multimeter. Follow proper safety procedures for dealing with
high voltages. If you are uncertain, do NOT perform any maintenance with the power on and, instead, proceed
to the next step.
• Disconnect the system from the mains power before performing any maintenance steps.
• Inspect the unit box, plastic tube caps, and tube-mounting plate. Remove particles from mounting plate, and
thoroughly wipe clean any tracks or grooves that may have developed in the plate or caps.
• Inspect connections: tightness of all nuts and screws; remove deposits on the connections using sand paper or
wire brush - it may be necessary to remove the tubes for this step.
• It may be beneficial to clean the tubes to improve performance. The tubes can be cleaned using an air
compressor for a quick clean, or more thoroughly with cleaning solutions. Do not immerse the tubes in water.
Ensure that the tubes and mesh are completely dry before re-installing.
Annual Tube Replacements:
The ionization tubes should be replaced once every 24 months, as the production efficiency slowly declines over
time due to the stress caused by plasma and (lack of) cleanliness of the electrodes. Old or excessively dirty tubes
can also put undue stress on the transformer causing premature failure.

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Installation, Operation & Maintenance Guide - Matterhorn 1000/1002 Series
East Coast: 203-335-3700
West Coast: 480-629-4784www.AtmosAir.com CAG-04-19-001
5. Troubleshooting
In the event that the system is not functioning, follow these steps IN ORDER:
1. Check the fuse. If it is blown, replace it with the appropriate sized slow-blow 1A glass 5mm x 20 mm
fuse rated at 250 V and continue to the next step.
2. Check that the main power supply is sending the correct power to the unit.
3. If the system is controlled by an air pressure switch, and/or a door switch, check that these are not
preventing power from being sent to the system.
4. If power is reaching the unit and it was necessary to replace the fuse, the next step is to determine
whether there is a fault in the system or a tube. First, to check that the system’s power is functioning,
set the ionization power knob and the power switch both to the ‘off’ position. Make sure all
personnel are clear of the high voltage tubes, then re-connect the power supply. Flip the power
switch to ‘on’ and observe the green light. If the light does not turn on, there is power delivery
problem. If all external sources of failure are eliminated, the system should be serviced by a qualified
AtmosAir technician. Please see contact information at the bottom of this page.
The next step is to determine the cause of the failure, or blown fuse. Typically, failures are caused by
arcing between the inner and outer electrodes, or between one electrode and ground. This often
occurs because of damaged tubes or dirty and/or wet conditions that have allowed carbon tracking to
temporarily connect two electrodes and/or a grounding point electrically.
5. Inspect the enclosure and tube cap for tracking evidence.
6. Inspect the tubes for cracks, pitting, or other degeneration of the dielectric material that causes the
dielectric to fail and arcing to occur.
7. If physical inspection has not revealed the cause of failure, one may carefully observe the tubes as
the ionization system is turned on to determine whether arcing is occurring at a particular tube. The
fuse will usually blow, again, but for a short time, one may observe the cause of the power surge in
the form of a visual or audio cue. Usually a failing tube can be determined in a darkened room by
looking for a flash or arc from the failing tube. The M1000/M1002 Must be dismounted and carefully
turned upside-down.
8. It may be necessary to remove all the tubes to ensure that the transformer is working properly in the
absence of tubes. If the fuse still blows, then the system should be serviced by a qualified AtmosAir
technician.
9. It is recommended to also check the voltage levels of the system when a fuse has blown and been
replaced, in order to ensure that the transformer has not been irreparably damaged (See step 4
for more information on this process.) If the voltages are lower than expected, check that all the
connections are secure and rust-free; also check that the input voltage is approximately 120 VAC.
10. If the fuse continuously blows, or if the voltages are lower than expected, then the system should be
serviced by a qualified AtmosAir technician.
11. Otherwise, replace the damaged tube(s), clean and smooth any mounting plate or end cap carbon
tracking, and return the system to service.

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Installation, Operation & Maintenance Guide - Matterhorn 1000/1002 Series
CAG-04-19-001
Above: Matterhorn 1002
Ionization unit. Here you will
see there are 2 Ionization
Tubes installed illustrating
how the ‘Spring Tangs’ are
flat against the tube.
Above: Matterhorn 1000 Ionization unit. Here you will see
there is 1 Ionization Tube installed towards the center of
the device (This should always be installed with the
tube closest to the center of the unit). The remaining
unused ‘Spring Tang’ should be CAREFULLY bent by
hand to a 900 angle. Please see the closer illustration
above.
With the power plug removed,
use a flat head screwdriver to pop
the fuse drawer towards you.
Once popped loose, pull
the drawer completely out
towards you.
Spare Fuse
The ‘operating’ fuse is now
exposed, along with the
spare fuse (right).
6. Mechanical Installation Illustrations
AtmosAir Matterhorn 1000/1002 Equipment

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Installation, Operation & Maintenance Guide - Matterhorn 1000/1002 Series
East Coast: 203-335-3700
West Coast: 480-629-4784www.AtmosAir.com CAG-04-19-001
Explanation of Technology
AtmosAir Solutions’ TM mission is to bring and restore every indoor environment the same clean and
pure quality air that is typically found at higher mountain elevations.
AtmosAir’s unique and proven air purification process significantly reduces mold, controls the spread
of bacteria and airborne viruses, and reduces airborne particles that evade normal filtration solutions.
AtmosAir equipment uses non-thermal plasma technologies to generate bi-polar Ionization that attacks
and breaks down odors and contaminants.
7. More Solutions
Commercial solutions start with the 500
series, available in two sizes: the 500FC
(Not pictured) and the 508FC (pictured
above). Each 500 series uses 5 or 8 tubes
and has a variable ionization output;
additional systems can be used modularly
to clean the air of small to large office
buildings.
Portable systems, such as the Rainier R1
(above), are an alternative solution for small
spaces where use of the existing air handler
is not possible or practical. The Rainier R1
models distribute ions for a larger space,
operating almost noiselessly as they clean
the air.