Attila Security GoSilent User manual

GoSilent
Everyday User Guide
Everyday Steps ............................Page 1
Advanced Settings.......................Page 4
FAQs .............................................Page 5

1
Ethernet/Wi-Fi
Choose your connection method
1
GoSilent Everyday Use Guide
Plug the USB-to-Ethernet adapter
(included) into one of the USB ports
labeled “Internet” on your GoSilent
Plug Ethernet cable 1 (not included) into
your router/switch/internet source and
the other end of Ethernet cable 1 into the
USB-to-Ethernet adapter
Plug Ethernet cable 2 (not included) into the RJ45 port labeled “Device”
on the GoSilent
Plug the second ethernet cable into the RJ45 port on your device
(i.e. laptop, computer, and etc.)
Ethernet Only
WiFi
Plug one WiFi adapter (included) into
one of the USB ports labeled “Internet”
on your GoSilent
Plug an ethernet cable (not included)
into the ethernet port labeled
“Device” on GoSilent
Plug the other end of the ethernet cable into the ethernet port
of your device (i.e. laptop, computer, and etc.). If your device doesn’t
have an ethernet port, you can use the included USB-to-Ethernet adapter
2Power Up GoSilent
Use the power cord (included) to plug
GoSilent into a power source. GoSilent
can be powered by the included wall
adapter or a computer’s USB port
Wait approximately 30 seconds for GoSilent to power up
ETHERNET 2
ETHERNET 1
Plug the two Wi-Fi adapters (included)
into the USB ports labeled “Internet” on
your GoSilent
Wi-Fi Only
WiFi
WiFi

2GoSilent Everyday Use Guide
3Navigate to the GoSilent Admin Console
Open a Chrome, Firefox, or Edge browser tab
and navigate to https://setup.gosilent
You will be prompted that the server certificate
is untrusted. Click the Advanced or Details option
and then click on “Proceed to setup.gosilent”, “Accept Risk and Continue”,
or “Go on to the webpage”. For more information about the server
certificate is untrusted warning, see FAQs Section
4Login to the GoSilent Admin Console
If the GoSilent Admin Console Password
has been preconfigured for you, please enter
the password provided by your system
administrator. Otherwise, login using the password
that you entered when initially setting up your GoSilent
5Check GoSilent’s
Internet and VPN Status
Note: This is the Internet Status and VPN Status
for the GoSilent at https://setup.gosilent
If Internet Status is
Connected/Green
Skip to GoSilent Best Practices
and VPN Status is
Connected/Green,
If Internet Status is
Connected/Green
Skip to Step 7
and VPN Status is
Disconnected/Red,
If Internet Status is
Connected/Green
Wait for approximately 30 seconds
and VPN Status is
Connecting/Yellow,
and VPN Status is
Disconnected/Red,
If Internet Status is
Disconnected/Red
Continue to Step 6

When finished using GoSilent,
it is recommended that you always
shutdown your GoSilent before you
unplug the power by selecting “Admin”
then select “Shutdown Device”
GoSilent Best Practices
3
GoSilent Everyday Use Guide
6Connect GoSilent to the Internet
Note: If you chose Ethernet Only for your connection method, skip to Step 7
If a saved Wi-Fi connection is available,
your GoSilent will automatically connect
If you are at a new location, you will
be prompted to setup an internet connection
• Select the Wi-Fi option. The GoSilent
will search for available Wi-Fi Networks
• Choose the desired Wi-Fi Network and
enter Wi-Fi password if required
• After connecting to a public Wi-Fi
Network, a Captive Portal page may
appear. A Captive Portal page is a local
login page for the public Wi-Fi Network.
If the Captive Portal page appears, complete fields as prompted and
click on flashing banner when done to return to the Server Profile Page
7Connect to a VPN Server Profile
Choose an Enterprise Server or SilentEdge
Cloud Server for the VPN Connection
Select Connect
Verify the GoSilent Statuses display
“Internet Connected” and “VPN Connected”
and both the indicators are green

4GoSilent Everyday Use Guide
Advanced Settings
Change GoSilent’s Internet Connection
Note: This is an option for Ethernet/Wi-Fi connection methods. If you chose
Ethernet Only for your connection method, this setting is unavailable.
If you already have an established internet connection via Wi-Fi and
you want to change to a different Wi-Fi Network
If you are connected to a VPN Server, select
“Disconnect” on the VPN Server Profiles
Select “Network” on the left side menu
On the Internet Configuration panel,
select “Change…”
Select the “Wi-Fi” option. The GoSilent will
search for available Wi-Fi Networks
Choose the desired Wi-Fi Network and enter the Wi-Fi password if required
After connecting to a public Wi-Fi Network, a Captive Portal page may
appear. A Captive Portal page is a local login page for the public Wi-Fi
Network. If the Captive Portal page appears, complete fields as prompted
and click on flashing banner when done to return to the Server Profile Page
For GoSilent to connect automatically to a
VPN Server, set a default server profile.
The default Server Profile will determine where
GoSilent will retrieve system settings from
Select the star icon on the server profile to make it the default
In the pop-up window, select “Set Default”
Set a Default Server Profile
Connect GoSilent to a Captive Portal
To view the connected captive portal or if the captive portal doesn’t
automatically appear, the user can manually enable the captive portal
Select “Network” page on the menu of left side
Select “Open…” on “Captive Portal” panel
Captive Portal page will appear if the selected network has one. Complete
fields as prompted and click on flashing banner when done to return to the
Server Profile Page

5
GoSilent Everyday Use Guide
Please ensure enough time to update the GoSilent Device - approximately 30 minutes for
high-speed internet connections
Disconnecting from any VPN connection before starting the over the air (OTA) update process
to significantly reduce the download time
Do not remove power from the GoSilent or navigate away from the
GoSilent Admin Console before the update is complete
If you have software version 18.09.0.019 or newer:
 Click the bell icon in the top right of the page
 Click "Check For Updates"
 Verify "Checking..." appears in the pop-up window
 Click the "Download" button
 Click "Download & Update" button
DO NOT REMOVE POWER FROM THE GOSILENT OR NAVIGATE AWAY FROM
GOSILENT CONSOLE IN YOUR BROWSER FOR APPROXIMATELY 30 MINUTES
FAQs
Q. Why do I receive a warning or exception in my browser when navigating
to the setup.gosilent console?
A. The setup.gosilent console is attaching to a web server that runs directly
on GoSilent. By default, GoSilent is shipped with certificates that are
generated by the Attila certificate authority (CA). If you receive a warning
when browsing to the setup.gosilent console, then your browser does not
recognize the Attila CA. If you would prefer not to be warned each time that
you navigate to the console, then you can configure your browser to
identify the setup.gosilent console as a trusted site. Alternatively, you can
import the Attila CA root certificate. Moreover, in version 19.02.2.047 of the
product, you may upload your own trusted server certificate for the
setup.gosilent console, which is issued by the CA of your choice.
Q. Why does the setup.gosilent console display as “Not Secure” in the
browser?
A. Refer to the question above, entitled “Why do I receive a warning or
exception in my browser when navigating to the setup.gosilent console?”.
When you choose to continue to the console after the browser warning,
then the URL will display as “Not Secure.” If you do not want to see the “Not
Secure” warning, then you can configure your browser to identify the
setup.gosilent console as a trusted site.
Update GoSilent’s Software

v.1.19.30.05
Questions?
Visit: attilasec.com/quickstart
When finished using GoSilent,
it is recommended that you always
shutdown your GoSilent before you
unplug the power by selecting “Admin”
then select “Shutdown Device”
GoSilent Best Practices
To view the connected captive portal or if the captive portal doesn’t
automatically appear, the user can manually enable the captive portal
Select “Network” page on the menu of left side
Select “Open…” on “Captive Portal” panel
Captive Portal page will appear if the selected network has one. Complete
fields as prompted and click on flashing banner when done to return to the
Server Profile Page