PaloAlto Networks PA-2000 Series Operating and maintenance manual

PA-2000 Series
Hardware Reference Guide

Contact Information
http://www.paloaltonetworks.com/contact/contact/
About this Guide
This guide describes the PA-2000 Series firewall hardware, provides instructions on installing the
hardware, describes how to perform maintenance procedures, and provides product specifications. This
guide is intended for system administrators responsible for installing and maintaining the PA-2000
Series firewall.
All PA-2000 Series devices run PAN-OS, a purpose-built operating system with extensive
functionality. For additional information, refer to the following resources:
•For information on the additional capabilities and for instructions on configuring the features on
the firewall, refer to https://www.paloaltonetworks.com/documentation.
•For access to the knowledge base, complete documentation set, discussion forums, and videos,
refer to https://live.paloaltonetworks.com.
•For contacting support, for information on the support programs, or to manage your account or
devices, refer to https://support.paloaltonetworks.com.
•For the latest release notes, go to the software downloads page at 
https://support.paloaltonetworks.com/Updates/SoftwareUpdates.
To provide feedback on the documentation, please write to us at:
[e-mail].
Palo Alto Networks, Inc.
www.paloaltonetworks.com
© 2014 Palo Alto Networks. All rights reserved.
Palo Alto Networks and PAN-OS are trademarks of Palo Alto Networks, Inc.
Part number: 810-000019-00H

Palo Alto Networks Table of Contents • 3
July 17, 2015 - Palo Alto Networks COMPANY CONFIDENTIAL
Chapter 1 
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2 
Installing the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Tamper Proof Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Equipment Rack Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connecting Cables to the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 3 
Maintaining the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Replacing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Interpreting the Device LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Interpreting the Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 4 
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Interface Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Electrical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 5 
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
VCCI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
BSMI EMC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Table of Contents

4• Table of Contents Palo Alto Networks

Palo Alto Networks Overview • 5
July 17, 2015 - Palo Alto Networks COMPANY CONFIDENTIAL
Chapter 1 
Overview
This chapter describes the front and back panels of the PA-2050 and PA-2020 firewalls. For
more information, refer to the following topics:
•“Front Panel” in the next section
•“Back Panel” on page 7
Note: The PA-2050 and PA-2020 firewalls are collectively referred to as
the PA-2000 Series.

Front Panel
6• Overview Palo Alto Networks
Front Panel
Figure 1 shows the front panel of the PA-2050 and PA-2020 firewalls.
Figure 1. Front Panel
Table 1 describes the front panel features.
Table 1. Front Panel Features
Item Description
Ethernet ports PA-2050: 16 RJ-45 10/100/1000 ports for network traffic.
PA-2020: 12 RJ-45 10/100/1000 ports for network traffic.
Small Form-Factor Pluggable
(SFP) ports
PA-2050: 4 SFP ports for network traffic.
PA-2020: 2 SFP ports for network traffic.
Management port 1 RJ-45 port to access the device management interfaces through an
Ethernet interface.
Console port 1 RJ-45 port for connecting a serial console.
USB port 1 USB port for future use.
LED dashboard 6 LEDs indicating system status. Refer to “Interpreting the Device
LEDs” on page 15 for LED definitions.
MGT
LEDs
Ethernet
ports SFP ports
USB
port
Management
port
Console
port
MGT
LEDs
Ethernet
ports SFP ports
USB
port
Management
port
Console
port
PA-2050
PA-2020

Palo Alto Networks Overview • 7
Back Panel
Back Panel
Figure 2 shows the back panel of the PA-2000 Series and Table 2 describes the back panel
features.
Figure 2. Back Panel
Table 2. Back Panel Features
Item Description
Hard disk drive tray Removable hard disk drive tray.
Power panel Switch for powering the device and AC power inlet.
Removable
hard drive tray
AC power
Inlet
Power
switch

Back Panel
8• Overview Palo Alto Networks

Palo Alto Networks Installing the Hardware • 9
July 17, 2015 - Palo Alto Networks COMPANY CONFIDENTIAL
Chapter 2 
Installing the Hardware
This chapter describes how to install the PA-2000 Series. For more information, refer to the
following topics:
•“Tamper Proof Statement” on page 9
•“Before You Begin” in the next section
•“Equipment Rack Installation” on page 10
•“Connecting Cables to the Device” on page 11
•“Connecting Power” on page 11
Tamper Proof Statement
To ensure that products purchased from Palo Alto Networks have not been tampered with
during shipping, verify the following upon receipt of each product:
•The tracking number provided to you electronically when ordering the product matches
the tracking number that is physically labeled on the box or crate.
•The integrity of the tamper-proof tape used to seal the box or crate has not been
compromised.
•The warranty seals on the device itself do not show evidence of tampering.
Before You Begin
•It is recommended that two people be available to mount the PA-2000 Series in a 19-inch
rack.
•Have a Phillips head screwdriver available.
Note: The PA-2050 and PA-2020 firewalls are collectively referred to as
the PA-2000 Series.

Equipment Rack Installation
10 • Installing the Hardware Palo Alto Networks
•Verify that the intended location has adequate air circulation and meets the temperature
requirements. Refer “Environmental Specifications” on page 18.
•Unpack the device.
•Verify that power is not connected to the firewall.
•Allow clear space on both sides of the firewall.
Equipment Rack Installation
Figure 3 shows how rack mounting brackets are attached to the PA-2000 Series. You can attach
the brackets using the holes at the front of the unit.
Figure 3. Attaching Rack Mounting Brackets
The following safety guidelines apply to rack installation:
•Elevated ambient operating temperature—If the PA-2000 Series is installed in a closed or
multi-unit rack assembly, the ambient operating temperature of the rack environment
may be greater than the ambient room temperature. Verify that the ambient temperature
of the rack assembly meets the maximum rated ambient temperature requirements listed
in “Environmental Specifications” on page 18.
•Reduced air flow—Ensure that the airflow required for safe device operation is not
compromised by the rack installation.
•Mechanical loading—Ensure that the rack-mounted device does not cause hazardous
conditions due to uneven mechanical loading.
•Circuit overloading—Ensure that the circuit that supplies power to the device is
sufficiently rated to avoid circuit overloading or excess load on supply wiring. Refer to
“Electrical Specifications” on page 18.
•Reliable earthing—Maintain reliable earthing of rack mounted equipment. Pay special
attention to supply connections other than direct connections to the branch circuit (such
as use of power strips).