PaloAlto Networks M-300 Application guide

M-300 and M-700 Appliance
Hardware Reference
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©2021–2022 Palo Alto Networks, Inc. Palo Alto Networks is a registered trademark of Palo
Alto Networks. A list of our trademarks can be found at www.paloaltonetworks.com/company/
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companies.
Last Revised
February 28, 2022
M-300 and M-700 Appliance Hardware Reference 2©2022 Palo Alto Networks, Inc.

Table of Contents
Before You Begin................................................................................................5
Upgrade/Downgrade Consideraons for Firewalls and Appliances................................ 6
Tamper Proof Statement............................................................................................................ 7
Third-Party Component Support............................................................................................. 8
Product Safety Warnings........................................................................................................... 9
M-300 and M-700 Appliance Overview....................................................13
M-300 Appliance Front Panel................................................................................................14
M-300 Appliance Back Panel.................................................................................................16
M-700 Appliance Front Panel................................................................................................18
M-700 Appliance Back Panel.................................................................................................20
Install the M-300 and M-700 Appliance....................................................23
Install the M-300 or M-700 Appliance in an Equipment Rack.......................................24
Install the M-300 Appliance in a 19” Equipment Rack......................................... 24
Install the M-700 Appliance in a 19” Equipment Rack......................................... 26
Connect Power to an M-300 or M-700 Appliance...........................................................30
Connect AC Power to an M-300 or M-700 Appliance.........................................30
Service the M-300 or M-700 Appliance.................................................... 31
Replace an M-300 or M-700 Drive......................................................................................32
Replace an M-300 or M-700 Appliance System Drive......................................... 32
Replace an M-300 or M-700 Appliance Log Drive................................................35
Replace an M-300 or M-700 Appliance Power Supply................................................... 40
M-300 and M-700 Appliance Port LEDs............................................................................ 41
M-300 and M-700 Appliance Specificaons............................................ 43
M-300 and M-700 Physical Specificaons......................................................................... 44
M-300 and M-700 Electrical Specificaons....................................................................... 45
M-300 and M-700 Environmental Specificaons............................................................. 46
M-300 and M-700 Miscellaneous Specificaons..............................................................47
M-300 and M-700 Appliance Hardware Compliance Statements....... 49
M-300 and M-700 Compliance Statements.......................................................................50
M-300 and M-700 Appliance Hardware Reference 3©2022 Palo Alto Networks, Inc.

Table of Contents
M-300 and M-700 Appliance Hardware Reference 4©2022 Palo Alto Networks, Inc.

Before You Begin
Read the following topics before you install or service a Palo Alto Networks® next-
generaon firewall or appliance. The following topics apply to all Palo Alto Networks
firewalls and appliances except where noted.
>Upgrade/Downgrade Consideraons for Firewalls and Appliances
>Tamper Proof Statement
>Third-Party Component Support
>Product Safety Warnings
5

Before You Begin
Upgrade/Downgrade Consideraons for Firewalls and
Appliances
The following table lists hardware features that have upgrade or downgrade impact. Make sure
you understand all upgrade/downgrade consideraons before you upgrade or downgrade from
the specified version of PAN-OS.
Feature Release Upgrade Consideraons Downgrade
Consideraons
PA-7000 Log
Forwarding Card (LFC)
10.0 If you are using an LFC
with a PA-7000 Series
Firewall, when you
upgrade to PAN-OS
10.0, you must configure
the management plane
or dataplane interface
for the service route
because the LFC ports
do not support the
requirements for the
service route. We
recommend using the
dataplane interface for
the Data Services service
route.
n/a
Upgrading a PA-7000
Series Firewall with a
first generaon switch
management card
(PA-7050-SMC or
PA-7080-SMC)
PAN-OS 8.0
and later
Before upgrading
the firewall, run the
following CLI command
to check the flash drive’s
status: debug system
disk-smart-info
disk-1.
If the value for
aribute ID #232,
Available_Reservd_Space
0x0000, is greater than
20, then proceed with
the upgrade. If the value
is less than 20, then
contact support for
assistance.
Before downgrading
the firewall, run the
following CLI command
to check the flash drive’s
status: debug system
disk-smart-info
disk-1.
If the value for
aribute ID #232,
Available_Reservd_Space
0x0000, is greater than
20, then proceed with
the downgrade. If the
value is less than 20,
then contact support for
assistance.
M-300 and M-700 Appliance Hardware Reference 6©2022 Palo Alto Networks, Inc.

Before You Begin
Tamper Proof Statement
To ensure that products purchased from Palo Alto Networks were not tampered with during
shipping, verify the following upon receipt of each product:
• The tracking number provided to you electronically when ordering the product matches the
tracking number that is physically labeled on the box or crate.
• The integrity of the tamper-proof tape used to seal the box or crate is not compromised.
• The integrity of the warranty label on the firewall or appliance is not compromised.
(PA-7000 Series firewalls only) PA-7000 Series firewalls are modular systems and
therefore do not include a warranty label on the firewall.
M-300 and M-700 Appliance Hardware Reference 7©2022 Palo Alto Networks, Inc.

Before You Begin
Third-Party Component Support
Before you consider installing third-party hardware, read the Palo Alto Networks Third-Party
Component Support statement.
M-300 and M-700 Appliance Hardware Reference 8©2022 Palo Alto Networks, Inc.

Before You Begin
Product Safety Warnings
To avoid personal injury or death for yourself and others and to avoid damage to your Palo Alto
Networks hardware, be sure you understand and prepare for the following warnings before you
install or service the hardware. You will also see warning messages throughout the hardware
reference where potenal hazards exist.
All Palo Alto Networks products with laser-based opcal interfaces comply with 21 CFR
1040.10 and 1040.11.
The following safety warnings apply to all Palo Alto Networks firewalls and appliances, unless a
specific hardware model is specified.
• When installing or servicing a Palo Alto Networks firewall or appliance hardware component
that has exposed circuits, ensure that you wear an electrostac discharge (ESD) strap. Before
handling the component, make sure the metal contact on the wrist strap is touching your skin
and that the other end of the strap is connected to earth ground.
French Translaon: Lorsque vous installez ou que vous intervenez sur un composant matériel
de pare-feu ou de disposif Palo Alto Networks qui présente des circuits exposés, veillez
à porter un bracelet anstaque. Avant de manipuler le composant, vérifiez que le contact
métallique du bracelet anstaque est en contact avec votre peau et que l’autre extrémité du
bracelet est raccordée à la terre.
• Use grounded and shielded Ethernet cables to ensure agency compliance with electromagnec
compliance (EMC) regulaons.
French Translaon: Des câbles Ethernet blindés reliés à la terre doivent être ulisés pour
garanr la conformité de l'organisme aux émissions électromagnéques (CEM).
• (PA-3200, PA-5200, PA-5400, PA-7050, and PA-7080 firewalls only) At least two people are
recommended for unpacking, handling, and relocang the heavier firewalls.
• Do not connect a supply voltage that exceeds the input range of the firewall or appliance. For
details on the electrical range, refer to electrical specificaons in the hardware reference for
your firewall or appliance.
French Translaon: Veillez à ce que la tension d’alimentaon ne dépasse pas la plage d’entrée
du pare-feu ou du disposif. Pour plus d’informaons sur la mesure électrique, consulter la
rubrique des caractérisques électriques dans la documentaon de votre matériel de pare-feu
ou votre disposif.
• Do not replace a baery with an incorrect baery type; doing so can cause the replacement
baery to explode. Dispose of used baeries according to local regulaons.
French Translaon: Ne remplacez pas la baerie par une baerie de type non adapté, cee
dernière risquerait d’exploser. Meez au rebut les baeries usagées conformément aux
instrucons.
• I/O ports are intended for intra-building connecons only and not intended for OSP (Outside
Plant) connecons or any network connecons subject to external voltage surge events.
M-300 and M-700 Appliance Hardware Reference 9©2022 Palo Alto Networks, Inc.

Before You Begin
•(All Palo Alto Networks appliances with two or more
power supplies)
Cauon: Shock hazard
Disconnect all power cords (AC or DC) from the power
inputs to fully de-energize the hardware.
French Translaon: (Tous les appareils Palo Alto
Networks avec au moins deux sources d’alimentaon)
Débranchez tous les cordons d’alimentaon (c.a. ou
c.c.) des entrées d’alimentaon et meez le matériel
hors tension.
•(PA-7000 Series firewalls only)
Cauon: High touch current
Connect to earth before connecng to the power
supply.
Ensure that the protecve earthing conductor is
connected to the provided ground lug on the rear side
of the firewall.
•(PA-7000 Series firewalls only) When removing a fan
tray from a PA-7000 Series firewall, first pull the fan
tray out about 1 inch (2.5cm) and then wait a minimum
of 10 seconds before extracng the enre fan tray.
This allows the fans to stop spinning and helps you
avoid serious injury when removing the fan tray. You
can replace a fan tray while the firewall is powered
on but you must replace it within 45 seconds and you
can only replace one fan tray at a me to prevent the
thermal protecon circuit from shung down the
firewall.
French Translaon: (Pare-feu PA-7000 uniquement)
Lors du retrait d’un roir de venlaon d’un pare-
feu PA-7000, rerez tout d’abord le roir sur 2,5 cm,
puis paentez au moins 10 secondes avant de rerer
complètement le roir de venlaon. Cela permet aux
venlateurs d’arrêter de tourner et permet d’éviter des
blessures graves lors du retrait du roir. Vous pouvez
remplacer un roir de venlaon lors de la mise sous
tension du pare-feu. Toutefois, vous devez le faire dans
les 45 secondes et vous ne pouvez remplacer qu’un
roir à la fois, sinon le circuit de protecon thermique
arrêtera le pare-feu.
M-300 and M-700 Appliance Hardware Reference 10 ©2022 Palo Alto Networks, Inc.

Before You Begin
The following applies only to Palo Alto Networks firewalls that support a direct current (DC)
power source:
French Translaon: Les instrucons suivantes s’appliquent uniquement aux pare-feux de Palo Alto
Networks prenant en charge une source d’alimentaon en courant connu (c.c.):
• Do not connect or disconnect energized DC wires to the power supply.
French Translaon: Ne raccordez ni débranchez de câbles c.c. sous tension à la source
d’alimentaon.
• The DC system must be earthed at a single (central) locaon.
French Translaon: Le système c.c. doit être mis à la terre à un seul emplacement (central).
• The DC supply source must be located within the same premises as the firewall.
French Translaon: La source d’alimentaon c.c. doit se trouver dans les mêmes locaux que ce
pare-feu.
• The DC baery return wiring on the firewall must be connected as an isolated DC (DC-I) return.
French Translaon: Le câblage de retour de baerie c.c. sur le pare-feu doit être raccordé en
tant que retour c.c. isolé (CC-I).
• The firewall must be connected either directly to the DC supply system earthing electrode
conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply
system earthing electrode conductor is connected.
French Translaon: Ce pare-feu doit être branché directement sur le conducteur à électrode
de mise à la terre du système d’alimentaon c.c. ou sur le connecteur d'une barree/d'un bus
à bornes de mise à la terre auquel le conducteur à électrode de mise à la terre du système
d'alimentaon c.c. est raccordé.
• The firewall must be in the same immediate area (such as adjacent cabinets) as any other
equipment that has a connecon between the earthing conductor of the DC supply circuit and
the earthing of the DC system.
French Translaon: Le pare-feu doit se trouver dans la même zone immédiate (des armoires
adjacentes par exemple) que tout autre équipement doté d’un raccordement entre le
conducteur de mise à la terre du même circuit d’alimentaon c.c. et la mise à la terre du
système c.c.
• Do not disconnect the firewall in the earthed circuit conductor between the DC source and the
point of connecon of the earthing electrode conductor.
French Translaon: Ne débranchez pas le pare-feu du conducteur du circuit de mise à la terre
entre la source d'alimentaon c.c. et le point de raccordement du conducteur à électrode de
mise à la terre.
• Install all firewalls that use DC power in restricted access areas only. A restricted access area
is where access is granted only to cra (service) personnel using a special tool, lock and key, or
other means of security, and that is controlled by the authority responsible for the locaon.
French Translaon: Tous les pare-feux ulisant une alimentaon c.c. sont conçus pour être
installés dans des zones à accès limité uniquement. Une zone à accès limité correspond à une
zone dans laquelle l’accès n’est autorisé au personnel (de service) qu'à l'aide d'un oul spécial,
cadenas ou clé, ou autre disposif de sécurité, et qui est contrôlée par l'autorité responsable du
site.
M-300 and M-700 Appliance Hardware Reference 11 ©2022 Palo Alto Networks, Inc.

Before You Begin
• Install the firewall DC ground cable only as described in the power connecon procedure
for the firewall that you are installing. You must use the American wire gauge (AWG) cable
specified and torque all nuts to the torque value specified in the installaon procedure for your
firewall.
French Translaon: Installez le câble de mise à la terre c.c. du pare-feu comme indiqué dans la
procédure de raccordement à l’alimentaon pour le pare-feu que vous installez. Ulisez le câble
American wire gauge (AWG) indiqué et serrez les écrous au couple indiqué dans la procédure
d’installaon de votre pare-feu pare-feu.
• The firewall permits the connecon of the earthed conductor of the DC supply circuit to
the earthing conductor at the equipment as described in the installaon procedure for your
firewall.
French Translaon: Ce pare-feu permet de raccorder le conducteur de mise à la terre du circuit
d’alimentaon c.c. au conducteur de mise à la terre de l’équipement comme indiqué dans la
procédure d’installaon du pare-feu.
• A suitably-rated DC mains disconnect device must be provided as part of the building
installaon.
French Translaon: Un interrupteur d'isolement suffisant doit être fourni pendant l'installaon
du bâment.
M-300 and M-700 Appliance Hardware Reference 12 ©2022 Palo Alto Networks, Inc.

M-300 and M-700 Appliance Overview
The Palo Alto Networks® M-300 and M-700 appliances are mul-funcon appliances
that you can configure to funcon in Panorama™ Management mode, Panorama
Management-only mode, Panorama Log Collector mode, or PAN-DB Private Cloud
mode (M-700 only).
First Supported Soware Release: Panorama 10.2
The following topics describe the hardware features of the M-300 and M-700
appliances.
>M-300 Appliance Front Panel
>M-300 Appliance Back Panel
>M-700 Appliance Front Panel
>M-700 Appliance Back Panel
13

M-300 and M-700 Appliance Overview
M-300 Appliance Front Panel
The following image shows the front panel of the M-300 appliance and the table describes each
front-panel component.
Item Component Descripon
1 System drive 480GB solid-state drive (SSD) used to store the
operang system files and system logs.
2 Unique Idenficaon (UID)
buon
Use the UID feature to help you locate the
appliance when you move from the front to the
back of the equipment rack where the appliance
is installed. When you push the UID buon to
enable the UID feature, both the front-panel
System informaon LED and the back-panel UID
LED illuminate bright blue to help you locate the
appliance when you move between opposite sides
of the equipment rack. Push the UID buon again
to deacvate these LEDs.
3 System informaon (overheat
and UID) LED
•Solid red—An overheat condion occurred.
•Blinking red at the rate of one blink per second
(1Hz)—A fan failure occurred.
•Blinking red at the rate of one blink every four
seconds (.25Hz)—One of the two power supplies
is not providing power to the appliance (possibly
because a power supply failed or because there
is no power source connected to the power
supply).
•Solid blue—The UID feature is acvated (see the
UID buon descripon).
M-300 and M-700 Appliance Hardware Reference 14 ©2022 Palo Alto Networks, Inc.

M-300 and M-700 Appliance Overview
Item Component Descripon
4 Network acvity LEDs Blinking green indicates network acvity.
5 Hard-disk drive (HDD) LED Blinking yellow indicates IDE channel acvity (SAS/
SATA drive) on the front log drives.
6 Power LED Solid green indicates that the appliance is powered
on.
7 Reset buon Press this buon to reboot the appliance.
8 Power buon Press this buon to power on or power off the
appliance. Powering off the appliance with this
buon puts the appliance in standby power mode.
To completely power off the appliance, you must
disconnect the AC power cords from both power
supplies.
9 Hard-disk drives (HDDs) Disk drive bays and HDDs used for log storage. By
default, the M-300 ships with four HDDs installed
in drive bays A1/A2 and B1/B2. Each pair of drives
are in a RAID 1 configuraon (A1-A2 is a RAID 1
pair and B1-B2 is a RAID 1 pair).
For details on storage capacity, refer to the
Panorama Datasheet.
10 Hard-disk drive (HDD) LEDs Status LEDs—two for each log drive:
•Top LED—Flashing blue indicates drive acvity.
•Boom LED—Solid red indicates a log drive
failure.
M-300 and M-700 Appliance Hardware Reference 15 ©2022 Palo Alto Networks, Inc.

M-300 and M-700 Appliance Overview
M-300 Appliance Back Panel
The following image shows the back panel of the M-300 appliance and the table describes each
back-panel component.
Item Component Descripon
1 Power supplies Use the AC power supply inputs to connect power
to the appliance. The second power supply is for
redundancy.
2 Ethernet ports Two RJ-45 100Mbps/1Gbps/10Gbps Ethernet
ports. While facing the back of the appliance, the
ports are labeled as follows:
The port labels are located on top of the
appliance.
•Le—Management (MGT) port used for
managing the appliance and for data traffic.
•Right—Ethernet1/1
For informaon on configuring these ports, refer
to the Panorama™ Administrator’s Guide on the
Technical Documentaon Portal for the release
version running on your appliance.
3 USB ports Not used.
4 IPMI port Not used.
M-300 and M-700 Appliance Hardware Reference 16 ©2022 Palo Alto Networks, Inc.

M-300 and M-700 Appliance Overview
Item Component Descripon
5 Console port Use this port to connect a management computer to
the appliance using a 9-pin serial cable and terminal
emulaon soware.
The console connecon provides access to
appliance boot messages, the Maintenance
Recovery Tool (MRT), and the command line
interface (CLI).
If your management computer does not
have a serial port, use a USB-to-serial
converter.
Use the following sengs to configure your
terminal emulaon soware to connect to the
console port:
• Data rate: 9600
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow control: None
6 Unique Idenficaon (UID)
LED
UID LED that illuminates bright blue when you push
the UID buon on the front of the appliance.
For informaon on using the UID feature, see the
UID buon descripon for the M-300 Appliance
Front Panel.
M-300 and M-700 Appliance Hardware Reference 17 ©2022 Palo Alto Networks, Inc.

M-300 and M-700 Appliance Overview
M-700 Appliance Front Panel
The following image shows the front panel of the M-700 appliance and the table describes each
front-panel component.
Item Component Descripon
1 Power buon Press this buon to power on or power off the
appliance. Powering off the appliance with this
buon puts the appliance in standby power mode.
To completely power off the appliance, you must
disconnect the AC power cords from both power
supplies.
2 Reset buon Press this buon to reboot the appliance.
3 Power LED Solid green indicates that the appliance is powered
on.
4 Power failure LED Solid red indicates that either a power supply failed
or that there is no power source connected to a
power supply.
5 Hard-disk drive (HDD) LED Blinking yellow indicates IDE channel acvity (SAS/
SATA drive) on the front log drives.
M-300 and M-700 Appliance Hardware Reference 18 ©2022 Palo Alto Networks, Inc.

M-300 and M-700 Appliance Overview
Item Component Descripon
6 System informaon (overheat
and UID) LED
•Solid red—An overheat condion occurred.
•Blinking red at the rate of one blink per second
(1Hz)—A fan failure occurred.
•Blinking red at the rate of one blink every four
seconds (.25Hz)—One of the two power supplies
is not providing power to the appliance (possibly
because a power supply failed or because there
is no power source connected to the power
supply).
•Solid blue—The UID feature is acvated (see the
UID buon descripon for the M-700 Appliance
Back Panel.)
7 Hard-disk drives (HDDs) Disk drive bays and HDDs used for log storage. By
default, the M-700 ships with four HDDs installed
in drive bays A1/A2 and B1/B2. You can install up
to eight addional drives (four addional RAID 1
pairs) in the remaining drive bays (C1/C2, D1/D2,
E1/E2, and F1-F2) to increase log storage capacity.
Each pair of drives are in a RAID 1 configuraon.
For example, A1-A2 is a RAID 1 pair and B1-B2 is a
RAID 1 pair.
For details on storage capacity, refer to the
Panorama Datasheet. For details on adding
addional storage to the appliance, refer the
Panorama Administrator’s Guide on the Technical
Documentaon Portal for the release version
running on your appliance.
8 Hard-disk drive (HDD) LEDs Status LEDs—two for each log drive:
•Top LED—Flashing blue indicates drive acvity.
•Boom LED—Solid red indicates a log drive
failure.
M-300 and M-700 Appliance Hardware Reference 19 ©2022 Palo Alto Networks, Inc.

M-300 and M-700 Appliance Overview
M-700 Appliance Back Panel
The following image shows the back panel of the M-700 appliance and the table describes each
back-panel component.
Item Component Descripon
1 System drive 480GB solid-state drive (SSD) used to store the
operang system files and system logs.
2 Power supplies Use the AC power supply inputs to connect power
to the appliance. The second power supply is for
redundancy.
3 Ethernet ports Two RJ-45 100Mbps/1Gbps/10Gbps Ethernet
ports. While facing the back of the appliance, the
ports are labeled as follows:
The port labels are located on top of the
appliance.
•Le—Management (MGT) port used for
managing the appliance and for data traffic.
•Right—Ethernet1/1
For informaon on configuring these ports, refer
to the Panorama™ Administrator’s Guide on the
Technical Documentaon Portal for the release
version running on your appliance. If the appliance
M-300 and M-700 Appliance Hardware Reference 20 ©2022 Palo Alto Networks, Inc.