Lanner NCA-5220 User manual

NCA-5220 User Manual
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NCA-5220
User Manual
Version: 1.0
Date of Release:2019-11-18
Network Appliance
Platform

NCA-5220 User Manual
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This manual describes the overview of the various functionalities of this product and the information you
need to get it ready for operation. It is intended for those who are:
-responsible for installing, administering, and troubleshooting this system or Information Technology
professionals.
-assumed to be qualified in the servicing of computer equipment, such as professional system
integrators or service personnel and technicians.
The latest version of this document can be found on Lanner’s official website, available either through the
product page or through the Lanner Download Center page with a login account and password.
This document utilizes different font types and icons in order to make the selected text more transparent
and explicable to users. Please note that this document contains the following conventions:
Example
Convention
Usage
iptables –F
Monospace, shaded
A command to be entered at a shell
command-line
Setup page
Bold
A title of a dialog box or a page
<Enter>
Between a pair of inequality signs
A physical keyboard button
“Menu”
Between a pair of quotation marks
A menu option or a software button to be
clicked
Readme.txt
In Italic
A filename or a file path
IPMI User Guide
Underlined
The name of another document or a chapter
in this document
Icon
Usage
This mark indicates that there is something you should pay special
attention to while using the product.
This mark indicates that there is a caution or warning, and it is
something that could damage your property or product.
Note or Information
Warning or Important

NCA-5220 User Manual
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To obtain additional documentation resources and software updates for your system, please visit the
Lanner Download Center. As certain categories of documents are only available to users who are logged in,
please be registered for a Lanner Account at http://www.lannerinc.com/ to access published documents
and downloadable resources.
For troubleshooting the issues with your system, please check the Lanner Q&A page for a diagnostic
procedure and troubleshooting steps.
In addition to contacting your distributor or sales representative, you could submit a request to our Lanner
Technical Support at http://www.lannerinc.com/technical-support, where you can fill in a support ticket to
our technical support department.
This document is copyrighted © 2019 by Lanner Electronics Inc. All rights are reserved. The original
manufacturer reserves the right to make improvements to the products described in this manual at any
time without notice.
No part of this manual may be reproduced, copied, translated, or transmitted in any form or by any means
without the prior written permission of the original manufacturer.
Information provided in this manual is intended to be accurate and reliable. However, the original
manufacturer assumes no responsibility for its use, nor for any infringements upon the rights of third
parties that may result from such use.
Your feedback is valuable to us, as it will help us continue to provide you with more accurate and relevant
documentation. To provide any feedback, comments, or to report an error, please email
[email protected]m. Thank you for your time.

NCA-5220 User Manual
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Intel® and Intel® Xeon® are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other
countries.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Taiwan Corporate Headquarters
Lanner Electronics Inc.
7F, No.173, Sec.2, Datong Rd. Xizhi District,
New Taipei City 22184, Taiwan
T: [phone]
F: [phone]
E: [email protected]m
China
Beijing L&S Lancom Platform Tech. Co., Ltd.
Guodong LOFT 9 Layer No. 9 Huinan Road,
Huilongguan Town, Changping District, Beijing
102208 China
T: [phone]
F: [phone]
E: [e-mail]
USA
Lanner Electronics Inc.
47790 Westinghouse Drive Fremont, CA 94539
T: [phone]
F: [phone]
E: [e-mail]
Canada
LEI Technology Canada Ltd
3160A Orlando Drive Mississauga, ON L4V 1R5
Canada
T: [phone]
F: [phone]
E: [e-mail]

NCA-5220 User Manual
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This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
Note
1. An unshielded-type power cord is required in order to meet FCC emission limits and also to prevent interference
to the nearby radio and television reception. It is essential that only the supplied power cord be used.
2. Use only shielded cables to connect I/O devices to this equipment.
3. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
Important
1. Operations in the 5.15-5.25GHz band are restricted to indoor usage only.
2. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules.

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Follow these guidelines to ensure general safety:
Keep the chassis area clear and dust-free during and after installation.
Do not wear loose clothing or jewelry that could get caught in the chassis. Fasten your tie or scarf and
roll up your sleeves.
Wear safety glasses if you are working under any conditions that might be hazardous to your eyes.
Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
Disconnect all power by turning off the power and unplugging the power cord before installing or
removing a chassis or working near power supplies
Do not work alone if potentially hazardous conditions exist.
Never assume that power is disconnected from a circuit; always check the circuit.
Suivez ces consignes pour assurer la sécurité générale :
Laissez la zone du châssis propre et sans poussière pendant et après l’installation.
Ne portez pas de vêtements amples ou de bijoux qui pourraient être pris dans le châssis. Attachez votre
cravate ou écharpe et remontez vos manches.
Portez des lunettes de sécurité pour protéger vos yeux.
N’effectuez aucune action qui pourrait créer un danger pour d’autres ou rendre l’équipement
dangereux.
Coupez complètement l’alimentation en éteignant l’alimentation et en débranchant le cordon
d’alimentation avant d’installer ou de retirer un châssis ou de travailler à proximité de sources
d’alimentation.
Ne travaillez pas seul si des conditions dangereuses sont présentes.
Ne considérez jamais que l’alimentation est coupée d’un circuit, vérifiez toujours le circuit. Cet appareil
génère, utilise et émet une énergie radiofréquence et, s’il n’est pas installé et utilisé conformément aux
instructions des fournisseurs de composants sans fil, il risque de provoquer des interférences dans les
communications radio.
There is risk of explosion if the battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
Installation should be conducted only by a trained electrician or only by an electrically trained person
who knows all installation procedures and device specifications which are to be applied.
Do not carry the handle of power supplies when moving to another place.
Please conform to your local laws and regulations regarding safe disposal of lithium batteries.
Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery can result in
an explosion.

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Leaving a battery in an extremely high temperature environment can result in an explosion or the
leakage of flammable liquid or gas.
A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable
liquid or gas.
Risque d’explosion si la pile est remplacée par une autre d’un mauvais type.
Jetez les piles usagées conformément aux instructions.
L’installation doit être effectuée par un électricien formé ou une personne formée à l’électricité
connaissant toutes les spécifications d’installation et d’appareil du produit.
Ne transportez pas l’unité en la tenant par le câble d’alimentation lorsque vous déplacez l’appareil.
Electrical equipment generates heat. Ambient air temperature may not be adequate to cool equipment
to acceptable operating temperatures without adequate circulation. Be sure that the room in which you
choose to operate your system has adequate air circulation.
Ensure that the chassis cover is secure. The chassis design allows cooling air to circulate effectively. An
open chassis permits air leaks, which may interrupt and redirect the flow of cooling air from internal
components.
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD damage occurs
when electronic components are improperly handled and can result in complete or intermittent failures.
Be sure to follow ESD-prevention procedures when removing and replacing components to avoid these
problems.
Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. If no wrist strap is
available, ground yourself by touching the metal part of the chassis.
Periodically check the resistance value of the antistatic strap, which should be between 1 and 10
megohms (Mohms).
L’équipement électrique génère de la chaleur. La température ambiante peut ne pas être adéquate pour
refroidir l’équipement à une température de fonctionnement acceptable sans circulation adaptée.
Vérifiez que votre site propose une circulation d’air adéquate.
Vérifiez que le couvercle du châssis est bien fixé. La conception du châssis permet à l’air de
refroidissement de bien circuler. Un châssis ouvert laisse l’air s’échapper, ce qui peut interrompre et
rediriger le flux d’air frais destiné aux composants internes.
Les décharges électrostatiques (ESD) peuvent endommager l’équipement et gêner les circuits
électriques. Des dégâts d’ESD surviennent lorsque des composants électroniques sont mal manipulés et
peuvent causer des pannes totales ou intermittentes. Suivez les procédures de prévention d’ESD lors du

NCA-5220 User Manual
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retrait et du remplacement de composants.
Portez un bracelet anti-ESD et veillez à ce qu’il soit bien au contact de la peau. Si aucun bracelet n’est
disponible, reliez votre corps à la terre en touchant la partie métallique du châssis.
Vérifiez régulièrement la valeur de résistance du bracelet antistatique, qui doit être comprise entre 1 et
10 mégohms (Mohms).
Mounting Installation Precautions
The following should be put into consideration for rack-mount or similar mounting installations:
Do not install and/or operate this unit in any place that flammable objects are stored or used in.
The installation of this product must be performed by trained specialists; otherwise, a non-specialist
might create the risk of the system’s falling to the ground or other damages.
Lanner Electronics Inc. shall not be held liable for any losses resulting from insufficient strength for
supporting the system or use of inappropriate installation components.
Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than room ambient. Therefore, consideration
should be given to installing the equipment in an environment compatible with the maximum ambient
temperature (Tma) specified by the manufacturer.
Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of airflow
required for safe operation of the equipment is not compromised.
Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition
is not achieved due to uneven mechanical loading.
Circuit Overloading - Consideration should be given to the connection of the equipment to the supply
circuit and the effect that overloading of the circuits might have on overcurrent protection and supply
wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this
concern.
Reliable Grounding - Reliable grounding of rack-mounted equipment should be maintained. Particular
attention should be given to supply connections other than direct connections to the branch circuit (e.g.,
use of power strips).

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Before turning on the device, ground the grounding cable of the equipment. Proper grounding
(grounding) is very important to protect the equipment against the harmful effects of external noise and to
reduce the risk of electrocution in the event of a lightning strike. To uninstall the equipment, disconnect
the ground wire after turning off the power. A ground wire is required and the part connecting the
conductor must be greater than 4 mm2 or 10 AWG.
Avant d’allumer l’appareil, reliez le câble de mise à la terre de l’équipement à la terre.
Une bonne mise à la terre (connexion à la terre) est très importante pour protéger l’équipement contre
les effets néfastes du bruit externe et réduire les risques d’électrocution en cas de foudre.
Pour désinstaller l’équipement, débranchez le câble de mise à la terre après avoir éteint l’appareil.
Un câble de mise à la terre est requis et la zone reliant les sections du conducteur doit faire plus de 4
mm2 ou 10 AWG.
Loosen the screw of the earthing point.
Connect the grounding cable to the ground.
The protection device for the DC power source must provide 30
A current.
This protection device must be connected to the power source
before DC power.
Desserrez la vis du terminal de mise à la terre.
Branchez le câble de mise à la terre à la terre.
L’appareil de protection pour la source d’alimentation CC
doit fournir 30 A de courant.
Cet appareil de protection doit être branché à la source
d’alimentation avant l’alimentation CC.

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This equipment must be grounded. The power cord for the product should be connected to a
socket-outlet with earthing connection.
Cet équipement doit être mis à la terre. La fiche d'alimentation doit être connectée à une prise de terre
correctement câblée
Suitable for installation in Information Technology Rooms in accordance with Article 645 of the National
Electrical Code and NFPA 75.
Peut être installé dans des salles de matériel de traitement de l'information conformément à l'article 645
du National Electrical Code et à la NFPA 75.
The machine can only be used in a restricted access location and has installation instructions by a skilled
person (for Fan side).
Les matériels sont destinés à être installés dans des EMPLACEMENTS À ACCÈS RESTREINT.
Les matériels sont destinés à être installés dans des EMPLACEMENTS À ACCÈS RESTREINT.
The product is only to be connected to PoE network without routing to outside plant.
Instruction for the installation of the conductor to building earth by a skilled person.

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Main Features............................................................................................................................. 13
Package Content......................................................................................................................... 13
Optional Kits ............................................................................................................................... 14
Ordering Information ................................................................................................................. 14
Optional Accessories .................................................................................................................. 14
System Specifications ................................................................................................................. 15
Front Panel ................................................................................................................................. 16
Rear Panel................................................................................................................................... 17
Motherboard Information.......................................................................................................... 18
Installing the CPU ....................................................................................................................... 24
Installing the System Memory.................................................................................................... 26
Installing the IPMI Card .............................................................................................................. 28
Installing the TPM Module ......................................................................................................... 29
Installing the M.2 Storage Card.................................................................................................. 30
Installing the NIC Modules ......................................................................................................... 31
Installing the Hard Disks ............................................................................................................. 33
Mounting the System ................................................................................................................. 38
Replacing the Cooling Fans......................................................................................................... 44
Installing the AC Power Supply................................................................................................... 45
Installing the DC Power Supply .................................................................................................. 46
Remote Server Management ..................................................................................................... 47

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Installing Operating System........................................................................................................ 56
BIOS Setup .................................................................................................................................. 59
Warranty Policy ........................................................................................................................ 111
RMA Service.............................................................................................................................. 111
RMA Service Request Form ...................................................................................................... 112

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The NCA-5220, a 1U rackmount network appliance that can be customized with Intel® Xeon® E3-2100
processor and Intel® C246 chipset (codenamed Coffee Lake), comes with generous and flexible
configurations for LAN ports, NIC expansion, storage and management, delivering advanced networking
prowess for network traffic security, cloud computing and data centers.
Intel Coffee Lake-S Processor Family Xeon® E, CoreTM i3, Pentium® , and Celeron® Processor (up to
6cores)
4 x 288pin DDR4 2666MHz Memory, Max. 128GB
12x RJ45 LAN, 2x RJ45 MGMT, 2x NIC Module Slots, 5x Pairs of Gen3 Bypass
1x RJ45 Console, 1x RJ45 LOM, 2x USB 3.0, 4x Keypads
2x 2.5” Drive Bays, 1x M.2 2242, B+M Key (Optional)
2x PCI-E*4 FH/HL (Optional)
2x System Fans, 300W 1+1 ATX Redundant PSUs
1x NCA-5220 Network Security Platform
Accessories Box: 2x Power Cord (Default US Type), 1x Short Ear Rackmount Kit, 1x Console Cable (RJ45),
2 pair x SATA and Power Cable for HDD, 1x Screw Pack (Hard Disk Rubber Washers, Hard Disk Screws
and Fan Mylar Screws), 1x Name Plate
1x CPU Heatsink
Power Cable
Console Cable
Name Plate
Short Ear
Rackmount Kit
Screw Pack
SATA Cable
SATA Power Cable

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Riser Card RC-52204A / Riser Card RC-52205A
IPMI module
TPM module
1U Slide Kit
Swappable 2.5” HDD Kits
Single AC PSU kit (By project)
DC power module
SKU No.
Main Features
NCA-5220A
Intel Coffee Lake-S Processor Family Xeon® E, CoreTM i3, Pentium® , and Celeron®
Processor (up to 6cores), 12x Gbe RJ45, with 5 Pairs of Bypass, 2x RJ45 MGMT, 2x NIC
Module Slots, LCM, Redundant PSUs
Type
Description
CPU
Xeon® E, CoreTM i3, Pentium® , and Celeron® Processor (upto 6cores)
Memory
DDR4 2133/2400/2666 ECC and U DIMM 2/4/8/16/32G
(R DIMM not supported
M.2 storage
M.2 2242 size
2x 2.5”HDD
HDD/SSD
NIC
NIC Module
RJ45 cable
L=180cm, Cat.5e UTP Cable Grey
USB3.0 cable
USB Cable Conn 2*10 USB 3.0, 9p 45cm, 180°-270° Amphenol Rub30-0539
VGA cable(35cm)
(plus with IPMI card)
VGA Cable, 2*6 D-sub 15p, 35cm, P=2.0, Ho-Base Fd-1512-35mo
IAC-AST2500
IPMI card
IAC-TPM01C
TPM2.0 module
Rail Kit
Chassis Width: standard 19”
RC-52204 Riser card kit
Switch riser card (by project)
RC-52205A Riser card kit
Rear PCIE(2*PCI-Ex4)
HDD tray
2x 2.5’’ HDD swappable (by project)
DC PSU
DC 300W
Note: It is strongly recommended to use Lanner Slim type NIC modules
on this system; please consult Lanner for product compatibility if you consider
adopting modules manufactured by other vendors.

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Form Factor
1U 19“Rackmount
Platform
Processor Options
Intel® Coffee Lake-S Processor Family
CPU Socket
1x LGA1151 socket
Chipset
C246
Security Acceleration
N/A
BIOS
AMI SPI Flash BIOS
System Memory
Technology
DDR4 2666 MHz ECC or U DIMM
Max. Capacity
128GB
Socket
4x 288pin DIMM
Networking
Ethernet Ports
14x GbE RJ45
Bypass
5 pair bypass
NIC Module Slot
2 slot
LOM
IO Interface
1x RJ45
OPMA slot
From OPMA Slot (Optional)
I/O Interface
Reset Button
1
LED
Power/Status/Storage
Power Button
1x ATX Power Switch
Console
1x RJ45
USB
2x USB 3.0
LCD Module
1x LCM panel
Display
1x Internal Pin Header
Power input
AC /DC power inlet on PSU
Storage
HDD/SSD Support
2x 2.5”Internal Bays
Onboard Slots
1x M.2 2242
Expansion
PCIe
1x PCI-E*8 FH/HL (Optional)
mini-PCIe
N/A
SIM card Slot
N/A
Miscellaneous
Watchdog
Yes
Internal RTC with Li Battery
Yes
TPM
Yes (Optional)
Cooling
Processor
Passive CPU heat sink
System
2x cooling fans with smart fan
Environmental Parameters
Temperature
0~40ºC Operating
-40~70ºC Non-Operating
Humidity (RH)
5~90% Operating
5~ 95% Non-Operating
System Dimensions
(WxDxH)
438mm x 500mm x 44mm
Weight
7.1kg
Package Dimensions
(WxDxH)
739mm x 582mm x215mm
Weight
13 kg
Power
Type/Watts
300W 1+1 ATX Redundant PSUs
Input
AC 90V~264V @47~63Hz
Approvals and Compliance
RoHS, CE/FCC Class A, UL

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No.
Description
F1
Reset Button
Press once to enter software reset
Press twice to enter hardware reset
F2
Control Panel
1x LCM + 4x control keys
F3
USB Ports
2x USB 3.0 port
F4
Console Port
1x RJ45 Console Port
F5
LOM Port
1x IPMI port
F6
MGM Port
2x RJ45 Port for Dual MGMT (support PXE)
F7
LED Indicators
F8
LAN Slot
4x RJ45 Port on ® i350-AM4 + 8x RJ45 Port on ®i210
F9
PCIe Slot
1x PCIe x8 For Front Slim Type NIC module (Slot1)
1x PCIe x8 (or x4x4) For Front Slim Type NIC module (Slot 2)
F1
F6
F3
F7
F2
F4
F8
F5
System Power
System Status
HDD Activity
F9
Slot1 Slot2

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No.
Description
R1
PCIe Expansion Slot
Optional FH/HL Size PCIe Slot for 1x PCIex8 or 2x PCIE4 (Slot3)
Or Reserved 2x 2.5”SSD swappable Cage (By project)
R2
Cooling Fan
2x cooling fans with SMART function
R3
USB Port
USB 3.0 (Optional)
R4
VGA Port
DB15 VGA Port
R5
Power Switch
Short press (1-3 sec) to power on/off the system
Long press (>4 sec) to force the system shutdown
R6
Redundant PSU
1+1 300W AC Redundant PSU (Default)
R7
Grounding Point
R8
ESD Jack
R9
Alarm Reset Button
R6
6
R2
6
R1
R4
6
R3
6
R8
6
R9
6
R7
R5
6

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The block diagram indicates how data flows among components on the motherboard. Please refer to the
following figure for your motherboard’s layout design.
C246
I210-
AT
I210-
AT
I210-
AT
I210-
AT
I210-
AT
I210-
AT
I210-
AT
I210-
AT
Bypass Bypass Bypass
PCIe x1 *8
Intel
Coffee Lake-S
DDR4 Non-ECC (ECC) 2666Mhz
Dual Channel, 2x DIMM Sockets from Each Channel
Up to 128GB
(ECC supported with C246 PCH)
MUX
DMI Gen3
SATAIII
SATAIII
M.2
Support Upper Layer
(NM-4010IG401A)
PCIe x1 *4
LPC
BIOS
I210-
AT
PCIE x8
PCIE x8 or 2* PCIE x4
(Share with Rear PCIE)
PCIE x16 or 2* PCIEx8
Or
1* PCIE x8 + 2* PCIE x4
2* PCIE x4
PCIE x8 or 2* PCIE x4
(Share w/ NIC2)
HDMI
I210-
AT
I2C
PCIe x1 *2
LCM (Serial Port)
USB 3.0
USB Pin Header USB 2.0
LPC
TPM
Super IO
LED and Console
GPIO
Reset Bottom
OPMA
MUX
LCM Module
REALTEK
RTL8211E
SPI
BIOS

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The motherboard layout shows the connectors and jumpers on the board. Refer to the following picture as
a reference for the pin assignments and the internal connectors.
D
DM M4 4
D
DM M3 3
D
DM M2 2
D
DM M1 1
F
FA AN N3 3 F FA AN N2 2 F FA AN N1 1
A
AT TX X2 2
S
SA AT TA A2 2
S
SA AT TA A1 1
T
TP PM M1 1
R
RE ES SE ET T1 1
M
M2 2_ _1 1
U
US SB B1 1
P
PC CI I1 1
C
CO OM M2 2
G
GP P1 1
P
PL LD D1 1
S
SP PI IR RO OM M1 1
8
80 0P PO OR RT T1 1
1
1
V
VG GA A1 1
O
OP PM MA A1 1
S
SA AT TA AP PW WR R2 2
A
AT TX X1 1
P
PM MB BU US S1 1
L
LC CM M1 1
S
SA AT TA AP PW WR R1 1
S
SA AT TA A3 3
S
SA AT TA A4 4
J
JL LP PC C2 2
RC Board
IO Board
C
CP PU U1 1
P
PW WR RO ON N1 1
J
JL LP PC C1 1
C
CO ON N2 2
R
RT TC C1 1
O
OP PE EN N
1
1
C
CO ON N1 1

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The pin headers on the motherboard are often associated with essential functions. With the shunt (Jumper)
pushed down on the designated pins (the pin numbers are printed on the circuit board, surrounding the
pin header), particular features can be enabled or disabled. While changing the jumpers, make sure your
system is turned off.
Jumper Setting
To short the designated pins, push the jumper down on them so that they become SHORT. To make the
pins setting OPEN, simply remove the jumper cap.
2-pin Header
3-pin Header
4-pin Header
Open Short
Open (1-2) Jumped
Open (1-2) Jumped
RTC1: Clear RTC (Default 1-2)
Pin No.
Description
1
NC
2
RTC_RST_N
3
GND
RESET1: Reset (Default 1-2)
Controls the software reset method of the Reset button on the front panel.
Pin No.
Description
1-2
HW Reset
2-3
SW Reset
JLPC1 / JLPC2: Flash bypass MCU(Default 1-2)
Pin No.
Description
1
P3V3_STBY
2
PIO0_1
3
GND
1
2
1
2
3
4
1
3
2