Audi MMI 3G+ Technical manual

Update instructions for the MMI 3G+ Update
MMI update programming for vehicles equipped with MMI 3G, e.g. the A8 with feedback
documentation via Software Versions Management (Audi SVM).
Overview of the MMI 3G+ systems described here with relevant PR no.:
MMI Navigation Plus – 7T6

1. Overview of controls
ON/OFF button with volume control
Rotary pushbutton
Back button
Function selector buttons
Control buttons
Arrowbuttons
Touch-Pad

2. Important information about update programming
Attention:
Failure to observe these instructions can cause hardware faults.
Do not leave the flash CD in the vehicle.
Check that your software meets the requirements for update programming.
Requirements:
1 MMI flash CD (you can find the part number in the relevant TPI document or
campaign instructions)
1. Ensure that the no-load voltage of the vehicle battery is at least 12.5 V.
2. Connecta battery charger to maintain vehicle voltage throughout the entire update
programming session.
3. Switch off all equipment with a high electromagnetic emission value
(e.g. mobile phones and cordless landlines) in and around the vehicle.
4. The Bluetooth handset (if installed) must be switched on throughout the entire
update programming session and placed in its charging cradle.
5. Diagnostic tests using the VAS tester/other operations may not be performed
in parallel.
6. The ignition can remain switched off.
7. Switch off all unnecessary electrical equipment (auto/daytime running lights,
air-conditioning etc.) in the vehicle and leave it switched off throughout the
update programming session.
8. The internal MMI drive runs the update programming. Download media are not
supported in the CD/DVD changer.
9. It is essential that you adhere to the flash sequence.
Note:
The screenshots provided in these instructions are for your information only, i.e.
the texts shown here may not necessarily be identical to the texts on your
display. The texts may vary in different vehicle configurations.

3. Carrying out update programming
Note:
Please ensure the customer is aware that user-specific settings, in particular
all numbers and address book entries saved in the phone (not to the SIM card) may
be deleted during the update programming session.
Please refer to Chapter 7 "Importing and exporting customer data"
1. Switch on the MMI.
2. Insert the MMI update CD with the label facing upwards into the control system
internal drive for the information electronics.
3. Wait at least two minutes to allow the system to analyse the MMI update
CD and for the MMI system to be ready for updating.
4. Press the appropriate function selector button to activate the RADIO menu.
5. First press Tone and then Back and hold both buttons down simultaneously
for approx. five seconds until the display changes.
Note: You can quit the software download process at any time by simultaneously
pressing and holding the Tone and Back buttons for more than five seconds.
6. Activate the SW update by pressing the bottom right control button.
Figure 1: Selecting the SW update using the bottom right control button

7. After pressing the Update soft key, the software download application starts
by scanning the existing devices. Bluetooth devices are scanned each time the
software download is opened, as these may be changed at any time.
This process can take quite a while depending on the devices being scanned.
Status information is displayed on a waiting screen while the process is carried out.
Note: Ensure that the handset is switched on and in the charging cradle. If waiting
for the device is aborted, the devices are not considered in the subsequent software
download.
Figure 2: Waiting for all devices to register

8. After all the devices have registered, the download application automatically
changes to "Download server". Press the rotary pushbutton to activate the update
from CD. The download server can include various entries depending on the vehicle
configuration. It is possible to update from the CD at any time.
Figure 3: Selecting update from CD using the rotary pushbutton
9. Wait at least 20 seconds for the meta information to be read. If it is taking too long
to read the media due to reading problems, the process can be aborted by pressing
Back. If it is not possible to read the meta information, check and, if necessary, replace
the update media.
Figure 4: Waiting while the meta information is read

10. The release number of the available download is displayed following the read-out
process.Pressing the rotary pushbutton will continue the download process.
Figure 5: Waiting while the meta information is read
11. Activate the "Standard" choice using the rotary pushbutton.
Figure 6: Selecting "Standard" using the rotary pushbutton

12. All devices that can be updated are shown in the list that now appears.
The entries displayed in the list may vary depending on the vehicle configuration.
Figure 7: List view of the devices to be updated
Type of update:
N/A= No update information available on the inserted CD
N= No update required
S= Single update (partial update of software) will be performed
Y= Total update will be performed
13. Select and activate "Start download" at the bottom of list with the rotary pushbutton.
Figure 8: Activating Start download using the rotary pushbutton

14. Read the note that appears. Then select and activate "Start" using the rotary
pushbutton.
Figure 9: Selecting "Start" to start updating using the rotary pushbutton
15. After confirming, the download starts automatically once the system has been
rebooted.
Figure 10: Automatic system reboot

16. Once the system has rebooted, the download application may show a screen
that displays the update progress of various devices. As soon as all devices have
registered with the download application, the update process is activated and the
progress is shown on screen.
Note: It may be necessary to reboot the system during the update programming
session. This is carried out completely automatically and does not require the user
to take action. Once the system has rebooted, updating is continued and the
"Download progress" screen is displayed.
Figure 11: Download progress during update programming
17. Once all devices have been updated, the system automatically reboots.
Figure 12: Automatic reboot following successful update programming

18. After successful rebooting, the devices are automatically re-initialised.
Figure 13: Starting applications after rebooting for update programming
19. Programming success is displayed in the subsequent overview screen.
Figure 14: Displaying update programming success

20. Scroll through the list using the rotary pushbutton. If a device has not been
programmed correctly ("NOK"), select "Retry" and start the update again bypressing the
rotary pushbutton.
"Retry" can only be selected if at least one device could not be programmed. In a
normal case, select and activate "Continue" using the rotary pushbutton.
Figure 15: Update programming successful

21. Following successful update programming, Software Versions Management (SVM)
requires feedback documentation. To do this, connect a VAS tester and enter the
corresponding SVM code (see Chapter 4.).
Note: If the feedback documentation is aborted, this must be repeated at a later
date. The fault memory entry "Check Software Versions Management"
(DTC 03276 (0x0ccc)) is automatically cancelled when a feedback documentation has
been successful.
Figure 16: Feedback documentation via the VAS tester
22. Following successful feedback documentation, the system must be restarted
by selecting "Restart MMI".
Figure 17: Restarting following successful feedback documentation

4. SVM feedback documentation
The newvehicle configuration must be transmitted to Audi after every software update
(also for multi-stage MMI updates) to support the fault elimination process. The VAS tester
is equipped with Software Versions Management (Audi SVM) for this purpose. Connect
an Internet-enabled VAS 5051 or VAS 5052 (with latest Base CD and Brand CD version)
to the vehicle's diagnostics socket and hook this up to your workshop network (CPN).
Note:
To invoice for the work carried out, the vehicle data must be transmitted
correctly and completely. For this reason, please answer the questions at the
end of Guided Fault Finding regarding the workshop order number, vehicle
chassis number and success of work carried out. Transmit this information
using your Internet-enabled VAS tester.
If you fail to do so, the work cannot be invoiced under warranty.
1. Switch on the ignition.
2. Start Guided Fault Finding.
Figure 18: Starting Guided Fault Finding
3. Select Audi as the brand.
4. Select the vehicle type, e.g. "Audi A8 2003".
5. The tester will then establish the vehicle identification. If this does not take place
automatically, carry out vehicle identification as usual.

6. Select the engine.
7. Follow the on-screen instructions.
8. The "vehicle system test" will now be carried out, during which all fault memories
will be read. If necessary, follow the additional on-screen instructions.
9. When all control units have been requested, press the "Next" arrow(bottom right).
10. Select the "Function/Component Selection" option using the "Go to" function.
Figure 19: Function/Component Selection

11. Now select "Software Versions Management".
Figure 20: Software Versions Management
12. Highlight "Problem-related hardware and software update" and press
the "Next" arrow (bottom right).
Figure 21: Problem-related hardware and software update

13. In the next menu, select "SVM code: Direct input" and then press
the "Next" arrow (bottom right).
Figure 22: SVM code: Direct input
14. In the following screen, press the "Next" arrow (bottom right) to confirm "User test
plan" - "Direct input: SVM code for problem-related update".

15. In the next screen, select the screen button to activate the screen keyboard.
16. Enter the SVM code as provided in the TPI and press Q to confirm.
Figure 23: EnteringSVM code
17. Press the "Next" arrow (bottomright).
18. The vehicle control unit data will now be read.
Figure 24: Reading the vehicle control unit data

19. Then enter your SeCo (GeKo) user ID.
Figure 25: SeCo (GeKo) user ID
20. Nowenter your SeCo (GeKo) password.

21. To establish an online connection, press "Done".
22. The data will now be transmitted and evaluated.
23. You will then receive a feedback message from Software Versions Management.
Figure 26: Software Versions Management feedback message
Note: Please note that with the MMI 3G+ a test program is automatically loaded
on the tester, when the feedback message is received from SVM. This program
can be used to reset the event memory entry "Check Software Versions
Management". Please run this once the feedback message has finished.
Note: If applicable, you will receive a feedback message stating that not all
components have accepted the update programming. If this is the case,
proceed again with all steps starting from Chapter 2.