Auerswald COMpact 3000 ISDN Programming manual

Quick Start Instructions
ISDN PBX
COMpact 3000 ISDN
Check the Package Contents
Use the following list to make sure the package contents is complete.
Install and Switch on the PBX
In order to put the system into operation, the connections/devices indicated with must be
present. The 230 V socket must be freely accessible and placed in the immediate vicinity of the
installation site.
Note: The other connections/devices should also be placed in the immediate vicinity of
the installation site; otherwise, the cables will have to be laid permanently. For more
information about the installation site, the minimum PC requirements and installing
additional components, please refer to the installation, operation and configuration
instructions (in PDF format on the Auerswald Mega Disk and a part of the Help on the
integrated web server for the COMpact 3000 ISDN).
Auerswald Mega Disk
PBX
Drilling template4 rubber feet
(contains the installation,
operation and configur-
Accessories
Supplement
These Quick Start
Supplement
"Conditions of Guarantee,
Information Service" "License Information"
(on carrier film)
ISDN connecting cablePower plug
B
(cable length approx. 1 m)
Type no.: FW7577/EU/40
(cable length approx. 2 m)
RJ-45 to RJ-45
Patch cable
(cable length approx.
Instructions
COMpact 3000 ISDN
ation instructions
in PDF format)
Supplement
"From Time to Time"
AC
3m)
ISDN connection jack
Up to four analog
230 V power socket
terminals (phones/fax)
provided by the network provider
(e.g., NT or starter box)
For commissioning using a PC (optional):
PC with network socket and operating system
Windows 2000/XP/Vista/7, Mac OS X or Linux
Warning! Fatal electric shock hazard.
• Do not open the PBX during an electrical storm. Do not carry out connection or assembly
work during an electrical storm.
• Only operate the device in closed, dry rooms.
• If the PBX is already turned on, remove both the PBX power plug and the accessory power
plugs from the power socket before you open the casing.
1Install the Device
Depending on the desired installation site, proceed as described below.
• Wall mounting: See the drilling template.
• Desktop device: Attach the four rubber feet (with adhesive) on the spots marked with circles on
the bottom of the casing and place the PBX on a clean, level surface. To prevent unwanted marks
on furniture surfaces, use a non-slip pad.
2Remove the Cover Panel
1. Grasp the cover panel from below (under the rim) to the left
and right with the fingers of both hands. Place your thumbs
in the middle section next to the LED display.
2. Pull the cover panel away from the chassis on both sides
to unlatch the lock.
3. Lift the upper cover panel vertically off the casing. Press
your thumbs against the casing to help you do this.
3Insert the Module (Optional)
Caution: The more sensitive components can be
destroyed by electrostatic charges!
• Discharge electrostatic charges by touching a heater or
PC casing before you touch the module.
• Insert the module between the two circuit board guides and
press it downwards vertically into the base unit.
4Connect the Telephones and Fax
• Insert the telephone or fax plugs into the
telephone jacks on the PBX.
Note:
For an existing fax, use the fourth telephone
jack.
On an existing COMpact S0module, you
can connect an ISDN telephone directly to
the RJ-45 jack.
5Connect the Network Provider (Exchange Line Connection)
1. Insert the end of the ISDN connection
cable into the RJ-45 jack on the PBX.
2. Insert the other end of the ISDN
connection cable into the ISDN jack
provided by the network provider.
6Connect the PC (Optional)
1. Insert the end of the patch cable (C) into
the RJ-45 jack on the PBX.
2. Insert the other end of the patch cable into
the network jack on the computer.
Note: If the PC is already connected to a router (e.g., a Fritz!Box or Speedport), you can
also connect the PBX to the router.
7Power up the System
1. Insert the barrel connector of the power plug into the barrel socket of
the PBX.
2. Put the cover back on.
3. Insert the power plug into a freely accessible 230 V socket.
The "Power" LED lights up/flashes in red and orange for up to two
minutes. If the LED is lit in green, the PBX is ready for operation.
Note: If the "Power" LED remains continuously lit in red, an error
has occurred. Please contact your dealer or the manufacturer
directly.
Start Making Calls
You may make calls directly after switching the device on.
To make an external call, all you need is a telephone number.
For internal calls, dial **and an internal number (the factory settings for the connected telephones
include the telephone numbers 21 to 24; on the module, the telephone numbers 25 and 26).
Note: On an ISDN telephone, the internal number must first be entered in the telephone
as an MSN (see the telephone instructions).
B
C
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884125 02 09/09

Configure the PBX without a PC
If no PC is available for configuring the PBX, you have two options for setting up the PBX without a PC.
• If your dealer gave you a USB memory stick or an SD memory card containing a pre-set config-
uration file on it (auconfig.cfg), you can automatically load this into the PBX. Proceed as
described in the section Upload Configuration Automatically.
• Or you can use a connected telephone to configure which internal telephones should ring when
calls are made to your external connection. Proceed as described in the section Configure Call
Distribution by Phone.
Upload Configuration Automatically
1. Remove the power plug from the power socket.
2. Insert the USB memory stick into the USB port or insert the SD
memory card into the SD card slot on the side of the PBX casing.
3. Reinsert the power plug into the power socket.
The configuration is automatically uploaded into the PBX.
The "Power" LED lights up/flashes in red and orange for up to
two minutes. If the LED is lit in green, the PBX is ready for
operation.
Note: If the PBX is no longer set to its factory settings, no
automatic configuration takes place. To ensure that the
configuration is saved in the PBX anyway, proceed as
described below.
a) Pick up the receiver of an internal telephone.
b) In sequence, dial ##8, the 6-digit admin PIN (111111 in the factory settings) and *902#.
You will hear the confirmation tone (pulsating tone).
c) Hang up the receiver.
Configure Call Distribution by Phone
Note:
These settings can only be configured on a Point-to-Multipoint connection. If you are
using a Point-to-Point connection, you need to configure the settings using your PC.
If devices that automatically accept calls are connected (e.g., answering machine, fax,
analog door module), you need to remove them before carrying out the configuration.
Exception: Devices connected to the fourth telephone jack.
Perform the following four steps for each MSN available on the connection (telephone numbers on the
Point-to-Multipoint connection).
1. Pick up the receiver of the internal telephone on which external calls should ring.
2. In sequence, dial ##8, the 6-digit admin PIN (111111 in the factory settings),
*901*, the MSN without prefix and #. Do not hang up the receiver.
All other telephones connected will also ring. The fourth telephone jack is meant for the fax. The
device connected does not ring.
3. Pick up the receivers of the telephones that are also supposed to ring for external calls on this
MSN.
You will hear the confirmation tone on each receiver you pick up (pulsating tone).
Note: If a telephone is connected to the fourth telephone jack, instead of the pre-
configured fax machine, you must also pick up that receiver in order to cancel the default
setting.
4. Hang up the receivers of all telephones in order to complete the learning process for this MSN.
Note: To delete the settings configured for all of the MSNs, in sequence dial ##8, the 6-
digit admin PIN (111111 in the factory settings) and *900#.
Configure the PBX Using a PC
Configuring the PBX using a PC is done via the configuration manager integrated in the PBX. This
can be accessed via the IP address of the PBX. Depending on your connection and network
environment, proceed as follows.
• If the PBX is connected directly to a PC and can automatically receive the IP address of the PC
(default setting on Windows and Mac OS X), you can access the PBX via the permanent IP
address 169.254.1.240. Proceed as described in the section Open the Configuration Manager.
• If the PBX is connected to a router that works as a DHCP server and allocates IP addresses to
the devices connected (default setting on most routers), you can access the PBX via two IP
addresses:
1. Via the permanent IP address 169.254.1.240.
2. Via the IP address allocated by the DHCP server.
Proceed as described in the section Open the Configuration Manager. If the permanent IP
address is not working, you need to first query the IP address allocated by the DHCP server.
Proceed as described in the section Query the IP Address on the PBX.
Note: If the UPnP service is installed and enabled on the PC you are using (see
Windows Help), you do not need to know the IP address to open the configuration
manager. The IP address does not need to be queried.
• If the PBX is connected to a network in which IP addresses are allocated permanently, the IP
configuration on the PBX must be adapted for use on the network. For more information, contact
your system administrator. Proceed as described in the section Configure a Permanent IP
Address in the PBX and then, as described in the section Open the Configuration Manager.
Query the IP Address on the PBX
1. Pick up the receiver of an internal, CLIP-enabled telephone.
2. Dial ##8*941#.
You will hear the confirmation tone (pulsating tone).
3. Hang up the receiver.
You will get a call. The IP address of the PBX is displayed on the telephone as a 12-digit number,
e.g., for 192.168.2.10: 192168002010.
Configure a Permanent IP Address in the PBX
1. Pick up the receiver of an internal telephone.
2. In sequence, dial ##8, the 6-digit admin PIN (111111 in the factory settings) and *930*0#.
You will hear the confirmation tone (pulsating tone).
The DHCP client function is disabled in the PBX.
3. Hang up the receiver and then pick it up again.
4. In sequence, dial ##8, the 6-digit admin PIN (111111 in the factory settings),
*931*, the 12-digit IP address (e. g., for 192.168.2.10: 192168002010) and #.
You will hear the confirmation tone (pulsating tone).
The IP address has been configured in the PBX (for subnet mask 255.255.255.0).
5. Hang up the receiver.
Note: For more information, refer to the installation, operation and configuration
instructions (in PDF format on the Auerswald Mega Disk and a part of the integrated web
server Help system on the COMpact 3000 ISDN).
Open the Configuration Manager
Note: If the UPnP service is installed and enabled on the PC being used, the PBX is
identified and selected as the "Auerswald PBX" device in the network environment. The
configuration manager is then opened in the browser. Steps 1 and 2 are omitted.
Proceed with Step 3.
1. Start a browser (e.g., Mozilla Firefox as of version 2.0 or Microsoft Internet Explorer as of version
7.0).
2. In the address field of the browser, enter the IP address of the PBX.
An example for entering a permanent IP address is http://169.254.1.240.
The login window opens.
3. Enter the user name (admin in the factory settings) and the 6-digit admin PIN (111111 in the
factory settings).
4. Click Log in.
The configuration wizard for the configuration manager opens.
Note: If the PBX is no longer set to the factory settings, the configuration wizard does
not start automatically. It can be started by clicking Configuration Wizard in the
navigation.
5. Use the configuration wizard to carry out a quick setup of the PBX. During the course of the quick
setup, all the basic settings are configured.
Check the Installation
Check the installation using the LEDs:
How to contact us ...
If there are any questions about your Auerswald system, please contact our representatives or
distributor in the country of sale. The contact information can be found on the Auerswald web site
(Internet address: www.auerswald.com).
"Line" LED is green
"Power" LED is green
(PBX is ready for operation)
"LAN" LED is green
(PC/network connection established)
(Exchange line is ready and available)