OpenEye OE3-XRNVR08 User manual

28126AC
Please carefully read these instructions before using this product.
Save this manual for future use.
Xr-Series
Network Video Recorder
model no.model no. OE3-XRNVR08
OE3-XRNVR16
Hardware Manual

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OpenEye® Xr-Series NVR
Hardware Manual
Manual Edition 28126AC – MARCH 2008
©2000-2008, OPENEYE INC
All Rights reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the
Software License Agreement. OPENEYE shall not be liable for technical or editorial errors or omissions contained herein. The information in
this document is subject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information
remains with recipient. In no event shall OPENEYE be liable for any direct, consequential, incidental, special, punitive, or other damages
whatsoever (including without limitation, damages for loss of business profits, business interruption or loss of business information), even if
OPENEYE has been advised of the possibility of such damages and whether in an action or contract or tort, including negligence.
This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to OPENEYE
INCORPORATED. OPENEYE, OpenEye, HDDR, and High Definition Digital Recorder are registered trademarks of OPENEYE
INCORPORATED in the NVRed States and elsewhere; Windows, and Windows XP Embedded are registered trademarks of Microsoft
Corporation. All other brand and product names are trademarks or registered trademarks of the respective owners.
The following words and symbols mark special messages throughout this guide:
WARNING: Text set off in this manner indicates that failure to
follow directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to
follow directions could result in damage to equipment or loss of
information.
OPENEYE INCORPORATED
Liberty Lake, WA ●U.S.A.

28126AC iii
IMPORTANT SAFEGUARDS
1. Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating and other
instructions.
2. Power Sources – This product should be operated only from the type of power source indicated on the label. If not sure of the
type of power supply to your home or business, consult product dealer or local power company.
3. Ventilation – Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to
protect it from overheating, and these openings must not be blocked or covered. The product should not be placed in a built-in
installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered
to.
4. Heat – The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products that
produce heat.
5. Water and Moisture – Do not use this product near water. Do not exceed the humidity specifications for the product as detailed in
the Appendix section in this manual.
6. Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp
cloth for cleaning.
7. Power Cord Protection – Power-supply cords should be routed so that they are not likely to be walked on or pinched by items
placed against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the
product.
8. Overloading – Do not overload wall outlets, extension cords, or integral convenience receptacles as this can result in a risk of fire
or electrical shock.
9. Lightning – For added protection for this product during storm, or when it is left unattended and unused for long periods, unplug it
from the wall outlet. This will prevent damage to the product due to lightning and power line surges.
10. Object and Liquid Entry Points – Never insert foreign objects into the NVR, other than the media types approved by OpenEye,
as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill liquid of any
kind on the product.
11. Accessories – Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall, causing serious
personal injury and serious damage to the product.
12. Disc Tray – Keep fingers well clear of the disc tray as it is closing. Neglecting to do so may cause serious personal injury.
13. Burden – Do not place a heavy object on or step on the product. The object may fall, causing serious personal injury and serious
damage to the product.
14. Disc – Do not use a cracked, deformed, or repaired disc. These discs are easily broken and may cause serious personal injury
and product malfunction.

iv 28126AC
IMPORTANT SAFEGUARDS, continued
15. Damage Requiring Service – Unplug the NVR from the outlet and refer servicing to qualified service personnel under the
following conditions:
When the power-supply cord or plug is damaged.
If liquid has been spilled, or objects have fallen into the NVR.
If the NVR has been exposed to rain or water.
If the NVR does not operate normally by following the operating instructions. Adjust only those controls that are covered by the
operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a
qualified technician to restore the NVR to its normal operation.
If the NVR has been dropped or the enclosure has been damaged.
When the NVR exhibits a distinct change in performance – this indicates a need for service.
16. Servicing – Do not attempt to service this product as opening or removing covers may expose the user to dangerous voltage or
other hazards. Refer all servicing to qualified personnel.
17. Replacement Parts – When replacement parts are required, be sure the service technician has used replacement parts specified
by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric
shock or other hazards.
18. Safety Check – Upon completion of any service or repairs to the NVR, ask the service technician to perform safety checks to
determine that the NVR is in proper operating condition.
NOTES ON HANDLING
Please retain the original shipping carton and/or packing materials supplied with this product. To ensure the integrity of this product when
shipping or moving, repackage the NVR as it was originally received from the manufacturer.
Do not use volatile liquids, such as aerosol spray, near this product. Do not leave rubber or plastic objects in contact with this product for
extended periods of time. Rubber or plastic objects left in contact with this product for extended periods of time will leave marks on the
finish.
The top and rear panels of the NVR may become warm after long periods of use. This is not a malfunction.
NOTES ON LOCATING
Place the NVR on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand.
If the NVR is placed next to a TV, radio, or VCR, the playback picture may become poor and the sound may be distorted. If this happens,
place the NVR away from the TV, radio, or VCR.

28126AC v
NOTES ON CLEANING
Use a soft dry cloth for cleaning.
For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of
solvent, such as thinner and benzene, as they may damage the surface of the NVR.
If using a chemical saturated cloth to clean the NVR, follow that product’s instructions.
NOTES ON MAINTENANCE
This NVR is designed to last for long periods of time. To keep the NVR always operational we recommend regular inspection maintenance
(cleaning parts or replacement). For details, contact the nearest dealer.
NOTES ON MOISTURE CONDENSATION
Moisture condensation damages the NVR. Read the following information carefully.
Moisture condensation occurs during the following cases:
When this product is brought directly from a cool location to a warm location.
When this product is moved to a hot and humid location from a cool location.
When this product is moved to a cool and humid location from a warm location.
When this product is used in a room where the temperature fluctuates.
When this product is used near an air-conditioning unit vent.
When this product is used in a humid location.
Do not use the NVR when moisture condensation may occur.
If the NVR is used in such a situation, it may damage discs and internal parts. Remove any CD discs, connect the power cord of the NVR to
the wall outlet, turn on the NVR, and leave it for two to three hours. After two to three hours, the NVR will warm up and evaporate any
moisture. Keep the NVR connected to the wall and moisture will seldom occur.

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WARNING
TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
CAUTION
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the
presence of un-insulated “dangerous voltage” within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of
important operating and maintenance (servicing) instruction in the literature accompanying the product.

28126AC vii
RACK MOUNT INSTRUCTIONS
Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack
environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment
compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
Reduced Air Flow – Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the
equipment is not compromised.
Mechanical Loading – Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven
mechanical loading.
Circuit Overloading – Consideration should be given to the connection of the equipment to the supply circuit and the effect that
overloading of the circuits might have on over current protection and supply wiring. Appropriate consideration of equipment nameplate
ratings should be used when addressing this concern.
Grounding – Grounding of rack-mounted equipment should be maintained. Particular attention should be given to supply connections
other than direct connections to the branch circuit (e.g. use of power strips).
FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
UL NOTICE
Underwriters Laboratories Inc. has not tested the performance or reliability of the security or signaling aspects of this product. UL has only
tested for fire, shock and casualty hazards as outlined in UL’s Standard for Safety UL 60950-1. UL Certification does not cover the
performance or reliability of the security or signaling aspects if this product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR
CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING
RELATED FUNCTIONS OF THIS PRODUCT.

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CE NOTICE
This product is in conformity with the following European Directives:
ELECTROMAGNETIC COMPATIBILITY DIRECTIVE, 89/336/EEC
(as amended by 92/31/EECand by Article 5 of 93/68/EEC)
per the provisions of:
EN 55022:1994 EN 55024:1998 EN 61000-4-4:1995
EN 61000-3-2:1995 CISPR 24:1997 EN 61000-4-5:1995
EN 61000-3-3:1995 EN 61000-4-2:1995 EN 61000-4-6:1995
CISPR 22:1997 EN 61000-4-3:2002 EN 61000-4-11:1994
LOW VOLTAGE DIRECTIVE, 73/23/EEC
(as amended by Article 13 of 93/68/EEC)
per the provisions of:
EN 60950-1: 2001

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Standard Warranty
Openeye warrants all new products to be free from defects in workmanship and material under normal use for a period of two years after the
date of purchase. Any defective product that falls under this warranty will, at OpenEye's discretion, be repaired or replaced at no additional
charge. Openeye may elect to replace defective products with new or factory reconditioned products of equal or greater value. Repairs made
necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.
Exceptions to this are listed below:
•Three Years on all E-Series Digital Recorders
•Three years on all fixed cameras
All products shall be covered by a one year advance replacement warranty*.
OpenEye will warrant all otherwise out of warranty replacement parts and repairs for 90 days from the date of OpenEye shipment.
The above warranty is the sole warranty made by OpenEye and is in lieu of all other warranties by OpenEye express and implied, including
without limitation the warranties of merchantability and fitness for a particular purpose. Under no circumstances will OpenEye be liable for any
consequential, incidental, special or exemplary damages arising out of or connected with the sale, delivery, use or performance of the product,
even if OpenEye is apprised of the likelihood of such damages occurring. In no event shall OpenEye liability exceed the purchase price of the
product.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state or country to country.
*Requires corresponding security deposit.

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Table of Contents
PREFACE......................................................................................................................................................................1
ABOUT THIS GUIDE ................................................................................................................................................1
TECHNICIAN NOTES...............................................................................................................................................1
INTRODUCTION............................................................................................................................................................3
PRODUCT DESCRIPTION.......................................................................................................................................3
FEATURES...............................................................................................................................................................4
CONTROLS AND CONNECTIONS...............................................................................................................................5
SYSTEM SPECIFICATIONS.....................................................................................................................................5
FRONT PANEL CONTROLS AND LEDS .................................................................................................................6
REAR PANEL CONNECTORS.................................................................................................................................7
GETTING STARTED .....................................................................................................................................................9
IDENTIFYING INCLUDED COMPONENTS..............................................................................................................9
OPTIONAL COMPONENTS....................................................................................................................................10
KEYBOARD SETUP ...............................................................................................................................................11
MOUSE SETUP......................................................................................................................................................11
MONITOR SETUP ..................................................................................................................................................12
POWER SETUP......................................................................................................................................................12
HARD DRIVE ARRAY.............................................................................................................................................13
Swapping a Hard Drive.......................................................................................................................................13
TURNING ON THE NVR.........................................................................................................................................14
TURNING OFF THE NVR.......................................................................................................................................14

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NOTES:

28126AC 1
PREFACE
ABOUT THIS GUIDE
This manual is a setup and maintenance guide that can be used for reference when setting up the Xr-Series NVR and for
troubleshooting when a problem occurs. Only authorized personnel should attempt to repair the NVR.
OpenEye reserves the right to make changes to the NVRs represented by this manual without notice.
The following text and symbols mark special messages throughout this guide:
NOTE: Text set off in this manner indicates topics of interests that can help the user understand the product better.
TIP: Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the NVR.
TECHNICIAN NOTES
WARNING: Only authorized technicians trained by OpenEye should attempt to repair this NVR. All troubleshooting and
repair procedures that may be shown are for reference and minor repair only. Because of the complexity of the individual
components and subassemblies, no one should attempt to make repairs at the component level or to make modifications
to any printed wiring board. Improper repairs can create a safety hazard. And any indications of component replacement
or printed wiring board modifications may void any warranty
WARNING: To reduce the risk of electrical shock or damage to the equipment:
•Do not disable the power grounding plug. The grounding plug is an important safety feature.
•Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
•Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the
computer.
CAUTION: To properly ventilate your system, you must provide at least 3 inches (7.6 cm) of clearance at the front and
back of the NVR.

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28126AC 3
INTRODUCTION
PRODUCT DESCRIPTION
The OpenEye Xr-Series NVR is a server that performs as a High Definition Digital Recorder. By utilizing the many features of a
computer, including processing power, storage capacity, graphics compression, and security features, the NVR is more powerful than
the analog recorders of the past.
The OpenEye NVR server software comes pre-configured for fast and seamless integration within existing IT infrastructure. Designed
around Microsoft® Windows® XP Embedded, the server software offers unparalleled stability, security, and ease of use. Accordingly,
a security investment has never been easier to maintain. Multiple users may simultaneously connect through any network connection
for instantaneous live viewing, digital search, and off site video storage. Users can also connect remotely through DSL, Cable
Modems, ISDN, or 56K dial-up. This powerful software enables users to establish recording schedules, create motion detection zones,
and use PTZ controls for each of the system's network video devices. With the latest advancements in the NVR Server Software,
searching and indexing the video archive has never been easier. Video can now be found, viewed, and exported in a number of file
formats with just a few clicks.
The OpenEye NVR is a high performance security product ready to meet today’s security demands.

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FEATURES
OpenEye® NVRs include the following new features:
Optimized and Designed for Microsoft® Windows XP Embedded®
Remote System Operation & Configuration
Supports Multiple Simultaneous Remote Connections
Connect up to 16 Network Video Devices
PAN / TILT / ZOOM Controls
Simultaneous Video Search, Playback and Backup
Video Indexes for Easy Searching
Multiple Levels of Security Access
Optional POS and ATM Support
1 Composite Output
S Video Output
High Performance, Durable, Rack Mount Case
Output the Video to a NTSC/PAL Display
Virtually Unlimited Storage Potential
Digital Signature Support
Continuous, Motion Detection, Alarm, Pre-Alarm, and Scheduled Recording Modes
Hardware Watchdog
Camera Dependant Recording Resolutions

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CONTROLSANDCONNECTIONS
SYSTEM SPECIFICATIONS
OpenEye® state-of-the-art Network Video Recorders are housed in a high performance and versatile 4U Rack-Mount case allowing
easy storage of multiple NVRs for enterprise applications. Every OpenEye NVR comes equipped with the latest technology:
Intel® Dual Core 3.4 GHz CPU Processor
10/100/1000 Gigabit Ethernet
1GB of System Memory
128 MB Video Card
DVD±RW Recorder
Full Duplex High-Fi Sound Functionality
250 GB Video Storage Drive (minimum)

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FRONT PANEL CONTROLS AND LEDS
The front panel of the NVR contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The
most common components and buttons are shown below:
DVD±RW Drive Power Switch
Cooling Fan Intakes
Temperature LED
HDD Activity LEDs
USB Port Fan LED
Reset Button
Hard Drive Power Buttons

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REAR PANEL CONNECTORS
The rear panel of the NVR contains the connectors used to attach display monitors and network cables to the NVR. The following
diagram outlines the location and description of each connector:
A
C Powe
r
Connecto
r
PS/2 Mouse Inpu
t
PS/2 Keyboard Inpu
t
DB-9 Serial Input
LPT Parallel Printer Port
SVGA Output
Fire Wire (w/ RAID only)
RJ-45 Network Jack
USB Ports
Audio
•Line In
•Speaker Out
•Mic In
S-Video Out
SVGA Monitor Out
Secondary
Power Switch

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