Austrian gaming industries Novosupervision fv-626 cf2 User manual

Austrian Gaming Industries GmbH

Wiener Strasse 158 .A-2352 Gumpoldskirchen .Austria .Europe .Tel.: +43-2252-606 .www.austrian-gaming.com .e-mail: support@novomatic.com

User Manual

45M626U1UK-02

For maschine type:

NOVOSUPERVISION™

FV-626 CF2

Kernel 8.2

45M626U1UK-02

All technical information contained in this manual has been developed and compiled with great care and has been

reproduced taking advantage of advanced controlling mechanisms. The manufacturer reserves the right to make

changes to this manual at any time.

AUSTRIAN GAMING INDUSTRIES GmbH gives no guarantee and accepts no legal responsibility (neither as

a liability nor in any other way) for any errors and consequences that may arise from incorrect statements or

incorrect use.

The author welcomes any notifications of errors or ambiguities. The product names used in this manual may be

registered trademarks and / or brands of the relevant companies belonging to the Novomatic Group.

Any form of reproduction (printing, photocopying or other means) of any part of this manual, and any processing,

multiplying and distributing by the use of electronic systems shall be prohibited unless

AUSTRIAN GAMING INDUSTRIES GmbH has given written consent.

This manual is part of the device and must be passed on together with the device to any new owner or holder of

the device. It must be kept for the whole useful life of the device and must be accessible to technical staff at all

times.

The instructions contained in this manual must be strictly observed.

This manual was created in accordance with the European norm EN 62079:2001 and is valid for

NOVOSUPERVISION™ (FV-626 CF2) Kernel 8.2

until a newer manual version is released. The version number of the User Manual is indicated as the identification

number on the inner page margin.

For identification of the device refer to the ID plate attached on either side of the device.

The plate also contains the required official approval symbol (CE, CSA).

Manufacturer:

Austrian Gaming Industries GmbH

Wienerstrasse 158

A-2354 Gumpoldskirchen

Internet: www.novomatic.com

Technical Support:

Tel.: +43 2252 606-300 · Fax: +43 2252 607-001 · E-Mail: [email protected]

space for official approval symbol

Typenschild_AGI_Neutral.jpg

Table of contents

1 Legend and safety precautions ......................... 5

1.1 Legend ........................................................ 5

1.2 Safety precautions ...................................... 6

1.2.1 Danger .............................................. 6

1.2.2 Warning............................................. 7

1.2.3 Caution.............................................. 7

2 Machine data........................................................ 9

2.1 Dimensions ................................................. 9

2.2 Operating elements................................... 10

2.3 Components...............................................11

2.4 Technical data ........................................... 12

2.5 Block diagram ........................................... 13

3 Power up ............................................................ 15

3.1 Inspection (damages caused by transport)15

3.2 Installation instructions.............................. 15

3.3 Power up ................................................... 16

4 Error handling.................................................... 17

4.1 Error handling............................................ 17

4.2 Explanation for clearing errors .................. 18

4.3 Software error message............................ 20

4.3.1 Overview of possible errors ............ 20

4.3.2 Error handling table in number order2 8

5 Software ............................................................. 59

5.1 Remote in.................................................. 59

5.2 Handpay credit .......................................... 61

5.3 Hopper refill............................................... 63

5.4 Hopper dump ............................................ 65

5.5 Out of service (locking of the machine)..... 67

5.6 AUDIT MENU............................................ 69

5.6.1 ATTENDANT MENU ....................... 69

5.6.2 ACCOUNTING MENU .................... 74

5.6.3 DIAGNOSTIC MENU ...................... 90

5.6.4 EVENT LOG MENU........................ 98

5.6.5 GAME HISTORY MENU ............... 101

5.6.6 GAME STATISTIC MENU............. 102

5.6.7 GAME SETUP MENU................... 103

5.6.8 MACHINE SETUP MENU............. 104

5.6.9 CALIBRATION MENU................... 121

5.7 RAM CLEAR ........................................... 123

6 Maintenance..................................................... 125

6.1 Bill acceptor............................................. 126

6.2 Coin acceptor .......................................... 128

6.2.1 Cleaning of the coin acceptor

NRI G-13.mft USB ........................ 128

6.2.2 Cleaning of the coin acceptor

MC40 ............................................ 128

6.2.3 Cleaning of the coin optics board.. 129

6.3 Door optics (main door)........................... 130

6.4 Monitor / Touchscreen............................. 130

6.5 Ticket printer (print head) ........................ 131

6.6 Maintenance intervals ............................. 131

7 Hardware .......................................................... 133

7.1 Power supply........................................... 133

7.1.1 Switch module............................... 133

7.1.2 Power distribution box................... 135

7.1.3 Switching power supply ................ 137

7.2 Bill acceptor............................................. 139

7.2.1 Bill acceptor USB device............... 139

7.2.2 Bill acceptor WBA-25-SS2 ............ 140

7.2.3 Bill acceptor UBA .......................... 143

7.2.4 Bill acceptor Cashflow SC83......... 146

7.2.5 Bill acceptor CashCode ................ 149

7.2.6 Adjustment of the bill acceptor...... 152

7.3 Coin acceptor .......................................... 154

7.3.1 Coin acceptor USB device ............ 154

7.3.2 Exchange of the coin acceptor...... 155

7.3.3 Programmierung NRI .................... 156

7.3.4 Block switch-over NRI................... 157

7.3.5 Teach mode NRI ........................... 159

7.4 Hopper .................................................... 161

7.4.1 Universal hopper MK-IV USB ....... 161

7.4.2 Exchange of the universal hopper

MK-IV USB.................................... 161

7.5 Monitors and touchscreen....................... 163

7.5.1 TFT monitors................................. 163

7.5.2 Exchange of the monitors ............. 163

7.5.3 Touchscreen controller.................. 166

7.5.4 Exchange of the touchscreen

controller ....................................... 167

7.5.5 Adjustment of the screen .............. 167

7.6 COOLFIRE II motherboard ..................... 168

7.6.1 Connectors and components ........ 169

7.6.2 Exchange of the electronics

COOLFIRE II................................. 171

7.6.3 Exchange the components ........... 172

7.7 COOLFIRE II backplane ......................... 173

7.7.1 Position of the components........... 174

7.7.2 Fuses and LEDs ........................... 175

7.7.3 Pin assignment ............................. 177

7.7.4 Exchange of the COOLFIRE II

backplane...................................... 184

TABLE OF CONTENTS

45M626U1UK-02

7.8 Key panel module ................................... 185

7.8.1 Pin assignment ............................. 185

7.8.2 Exchange of the key panel module186

7.9 Top light................................................... 187

7.9.1 Exchange of the top light .............. 189

7.9.2 Exchange of the top light

illumination .................................... 190

7.10 Illumination .............................................. 191

7.10.1Bill acceptor illumination ............... 191

7.10.2Key illumination............................. 192

7.10.3Door-in-Door illumination .............. 194

7.10.4Square top frame illumination ....... 195

7.11 Mechanical meters .................................. 197

7.11.1 Exchange of the meters ................ 198

7.12 Door optics .............................................. 199

7.12.1Exchange of the door optics ......... 200

7.13 Loudspeakers.......................................... 202

7.13.1Volume control .............................. 202

7.13.2Exchange of the loudspeakers...... 203

7.14 Ticket printer............................................ 205

7.14.1Ticket printer ITHACA EPIC 950 ... 205

7.14.2Ticket printer GEN2 Future Logic.. 212

Table of illustrations............................................. 221

Glossary ................................................................ 223

Definition of terms ............................................. 223

Annex..................................................................... 229

EG-Declaration of Conformity ........................... 229

TABLE OF CONTENTS

45M626U1UK-02 © 09 2008 AGI

Legend and safety precautions1

Legend1.1

DANGER

Risk of electric shock with possible serious injury or death.

WARNING

Warning of a possible injury or death.

CAUTION

Warning of a risk of damage to equipment.

INFORMATION

Provides additional information and explanations.

NOTE

Provides additional instructions and useful tips.

MAINTENANCE

Explanations relating to maintenance, protection and equipment care including troubleshooting

information.

LEGEND AND SAFETY PRECAUTIONS

LEGEND

Safety precautions1.2

The below service instructions are for use by authorised or trained personnel only!

The owner of the machine has to ensure that all service work is performed only by qualified or trained

personnel.

To avoid personal injury or damage to the equipment, do not perform any servicing other than that

described in this manual. The machine contains no user serviceable parts. Refer all service work to

qualified service personnel.

If you follow these instructions closely and if the machine is maintained and handled in a proper way, it

complies with the usual safety standards.

The manufacturer warns explicitly against improper use of the machine as well as intentional misuse.

Do not bypass the built-in safety precautions in the machine. The manufacturer hereby disclaims any

warranties for improper handling of the machine.

All staff responsible for attending to the cash handling system will need to open the machine. Therefore

staff must be made aware of the below safety precautions.

For operating safety and to avoid damage to the machine, please carefully read and observe the below

instructions.

Danger1.2.1

Danger

In the situations described below there may be a risk of electric shock which may result in serious

injury or death.

In case of emergency power off the machine!•

Only disconnecting the power line from the outlet will ensure that voltage is removed from the machine.

For machines with an uninterruptible power supply (UPS) you have to switch the UPS off, too.

Do not connect or disconnect the power plug with damp or wet hands! Risk of electric shock!•

If you detect smoke or unusual smells or sounds coming from the machine, there may be fire•

and a risk of electric shock!

Unplug the unit from the AC outlet immediately. Contact qualified service personnel.

Do not open the cabinet by force! Risk of electric shock or fire!•

The machine contains potentially dangerous high voltage components.

Do not use a water jet to clean the device!•

LEGEND AND SAFETY PRECAUTIONS

SAFETY PRECAUTIONS

45M626U1DE-02

Do not leave any objects inside the machine! Risk of short circuits, electric shock or fire!•

Do not push any objects through cabinet ventilation slots as they may touch dangerous voltage points.

Avoid spiling any liquid in or on the machine! Risk of electric shock or fire!•

If liquids have been spilt on the machine, unplug the machine. Contact authorised service personnel for

a machine checkup.

Warning1.2.2

WARNING

In the situations described below there may be a risk of injury or death.

Avoid damage to wires! Risk of short circuits or fire! Keep wires away from where people could•

walk on them or stumble!

Avoid tension or compression on power cords and connectors.

Thermal hazard! Danger of burns!•

Some components may reach high operating temperatures (e.g. TFT monitor).

Mechanical hazard! Danger of injury!•

Some components inside the machine may have sharp edges. Improper operning and closing of the

machine may cause bruises.

Caution1.2.3

CAUTION

In the situations described below there is a risk of damage to equipment.

Do not use organic solvents like thinners or abrasive materials to clean the device!•

Provide adequate ventilation! Danger of overheating!•

Openings on the top, on the sides and at the bottom of the cabinet are provided for ventilation. To

ensure proper operation and to prevent overheating, these openings should not be blocked or covered.

To allow hot air to escape make sure that there is a minimum space of 10 cm between the machine and

a wall or like structure.

Influence of magnetic fields on machines with a CRT monitor•

Do not install machines with CRT monitors close to strong magnetic fields like loudspeakers or

fluorescent lamps. This equipment may affect the display of the image on the monitor. Additionally, this

may cause unusual noise.

LCD monitors may be damaged if they are not properly cleaned!•

Use a soft cloth and a window cleaner to clean the surface of the monitor. Do not use solvents like ethyl

alcohol or thinners.

LEGEND AND SAFETY PRECAUTIONS

SAFETY PRECAUTIONS

Caution - Continuation

CAUTION

In the situations described below there is a risk of damage to equipment.

Ensure suitable ambient conditions!•

Suitable operating temperatures range from 10º C to 35º C!

Ambient humidity should be between 30 % and 80 % (not condensing)!

Excessive temperatures and humidity may cause a fire hazard, short circuit or other damage!

Suitable for indoor use only.

Do not expose the machine under any circumstances to rain or temperatures greater than 50º C.

The operating temperature must not exceed 35º C.

If the machine has been exposed to very low temperatures, do not power it up immediately. Allow for

the machine to reach room temperature.

The operation humidity must be between 30 % and 80 % (not condensing).

Do not install the machine near powerful heaters (heating radiators).

Do not install the machine in locations with rapidly changing temperatures or excessive dust.

Unauthorised alterations and modifications of the machine are prohibited for safety reasons•

and void the warranty!

For safety reasons any exchange of defective parts has to be accomplished with original or

manufacturer-approved parts.

Spare parts that were not delivered by Austrian Gaming Industries are not tested and not approved by

Austrian Gaming Industries.

The manufacturer accepts no liability for damage that results from the use of components and spare

parts that are not original or manufacturer-approved.

LEGEND AND SAFETY PRECAUTIONS

SAFETY PRECAUTIONS

45M626U1DE-02

Machine data2

Dimensions2.1

Machine dimensions NOVOSUPERVISION™ (in mm)Illustr. 2-1

Z_626CF2_Abmessungen.eps

413

1354

1726

420

600

355

540

MACHINE DATA

DIMENSIONS

Operating elements2.2

Operating elements NOVOSUPERVISION™Illustr. 2-2

F_626CF2_Gesamtansicht.jpg

Bill insertion

Coin slot

Drop door lock

Main door lock

Attendant keyswitch

Door-in-Door lever

Main door lever

MACHINE DATA

OPERATING ELEMENTS

45M626U1DE-02

Components2.3

1Top light 8Ticket printer 14 COOLFIRE II backplane

2Topper 9Monitors 15 Stacker box

3Square top frame illumination 10 Power distribution box 16 HIFI bass loudspeaker

4Broad band loudspeaker (behind monitor) (behind stacker box)

5Coin acceptor 11 Switching power supply 17 Hopper

6Mechanical meters 12 COOLFIRE II motherboard 18 Switch module incl.

7Key panel module 13 Bill acceptor main switch

Illustr. 2-3 Description of components NOVOSUPERVISION™

F_626CF2_Komponenten.jpg

MACHINE DATA

COMPONENTS

Technical data2.4

Machine type FV-626 CF2

NOVOSUPERVISION™

Dimensions (depending on model)

without base

540 mm

1354 mm (without Topper)

1726 mm (with Topper)

413 mm

Dimensions (depending on model)

with base

540 mm

1954 mm (without Topper)

2326 mm (with Topper)

420 mm

Weight (depending on model) max. 100 kg

Power supply 230 V, 50 Hz, 1,6 A

resp. 110 V, 60 Hz

Power 250 W

Fuses 3,15 A slow

5 A slow

10 A slow

Optimale operating temperature 10 - 35° C

Humidity 30 - 80 % (non-condensing)

MACHINE DATA

TECHNICAL DATA

45M626U1DE-02

Block diagram2.5

USB

backplane

loudspeaker

illumination

(12V/24V DC)

network

(player tracking)

ticket printer

power input

(230V AC)

switchmodule

with fuses

and line filter

illumination

(230V AC)

ventilator

(230V AC)

PE L

power distribution box

PE L NPE

NPEPE L

PEL NL

PE N

TFT power supply

NPE

power supply

(24V DC)

USB meter

bill acceptor

USB device

USB hopper

COOLFIRE II

motherboard

V+

COM 3

COM 2

COM 1

COM 0

USB

V+

USB

V+

USB

V+

state indicator

bill acceptor

TFT

VGA2-B

VGA2-A

TFT

VGA1-B

VGA1-A

mains voltage

low voltage (data)

Power

ethernet

power supply

Ethernet

VGL 1VGL 2

USB coin acceptor

USB

V+

key switch

USB

V+

code pins

door light barrier

door switch

Door Logger 1

subwoofer

Subwoofer

toplight

Door Logger 2

key panel module

S02 SxxS01

play buttons

touchscreen

controller USB

USB

V+

Z_BD_CF2_DL_UK.eps

Block diagram NOVOSUPERVISION™Illustr. 2-4

MACHINE DATA

BLOCK DIAGRAM

MACHINE DATA

BLOCK DIAGRAM

45M626U1DE-02

Power up3

Inspection (damages caused by transport)3.1

Remove the shipping carton and the material used to secure machine components during transport1)

(necessary only for some types of cabinet).

Should any damages caused by transport have occurred on the exterior, report them immediately to the2)

sender and have them confirmed by the same.

Installation instructions3.2

It must be ensured that the machine is operated in an upright position. Further, the machine has to be

screwed down tightly to the base by means of the mounting material included in the delivery. The minimum

distance between two machines should be 21 cm to avoid possible damage when opening the main door.

The minimum distance to a possible back wall or the like should be 10 cm. The drilling jig has to be used

in case the machine is to be installed on a table provided by the customer (i.e. if the machine has been

delivered without base).

Note

The width of the drilling jig corresponds to that of the respective cabinet (540 cm), the depth does

not correspond, because this jig is used for various cabinet types. Take the back cabinet edge as

reference edge (i.e. the back edge of the drilling jig corresponds to the back cabinet edge).

Z_CS_Bohrschablone.eps

Drilling jigIllustr. 3-1

front edge basic module

355

front edge coin tray ( 470,4 )

front edge armrest - console ( 568,3 )

540

37,1

32,2

32,7

37,9

186,6200,760,8

35,6

176,6

221,5

176,6

35,6

221,5

Ø 12 (4x)

Ø 8

at customer Ø60 (3x)

rebore

main

supply

drop

door

optional

bolt hole for

drill sleeve i-8mm (4x)

Rebore Casino table by 10 mm.

bolt hole for

drill sleeve i-5mm (3x)

POWER UP

INSPECTION (DAMAGES CAUSED BY TRANSPORT)

Power up3.3

Before start check the line voltage. The machine has been designed to sustain 230 V ± 10 %, 50 Hz1)

or 110 V ± 10 %, 60 Hz. Make sure that the line voltage corresponds to the voltage indicated on the

machine.

As all machines of the NOVOSUPERVISION™ Series are equipped with an earthing connection, it2)

should be ensured that the main supply is also equipped with an earthing connection.

Plug in the main plug correctly.3)

Open the main door.4)

If the machine is equipped with a coin comparitor, place the reference coin in there.5)

Refill the hopper.6)

Switch on the machine.7)

After the machine has been powered up, the major parts of the machine (e.g. hopper, CPU board, bill8)

acceptor. coin acceptor, etc.) are subject to a self test. If this test has been successful, the machine

switches automatically to the ready-for-play status.

The error management engages each malfunction and/or manipulation is detected.

If the machine detects an error, the corresponding code is shown on the screen.

Error handling (procedures to rectify an error):

- Turn the attendant key.

- Clear the error.

- Release the attendant key.

- Usually the machine should now be ready for operation again.

Close the main door.9)

After a short self test the machine is ready for operation. Credits can be added and a new game can be10)

started.

Main switch

F_626CF2_Schaltermodul.jpg

Main switchIllustr. 3-2

Error displayIllustr. 3-3 S_Fehleranzeige_UK.eps

POWER UP

45M626U1DE-02

4 Error handling

4.1 Error handling

If an error occurs, the machine will interrupt the current game and switch automatically to failure mode.

An acoustic signal can be heard.1)

The blue light of the top light is flashing slowly or the red light is on.2)

The error message together with a short error description is shown in the middle of the screen3)

(see illustr. Illustr. 4-2 on page 18). Below the procedure how to clear the error is explained.

Attendant keyswitch for error handlingIllustr. 4-1

Attendant keyswitch

F_626CF2_Schluesseschalter.jpg

ERROR HANDLING

Explanation for clearing errors4.2

Locate the error code according to the tables on the next pages.1)

Activate the attendant keyswitch (acoustic signal stops). The program switches to or remains in2)

the AUDIT MENU. Clear the error.

Release the attendant keyswitch. The machine switches back to the game mode, already3)

existing credits remain (except if a RAM Clear has been performed).

If more errors occur, activate the attendant keyswitch until all errors have been cleared.

If an error cannot be cleared this way, follow the instructions of the error code table.

Errors are displayed in two ways:

Internal errors (always called E 99 9):1)

Note the error and inform our technical support (+43 2252 606-300) about it.

Other errors:2)

CAUTION

If any hardware components like stacker box, bill acceptor, hopper or coin acceptor are missing,

no start-up of the machine is possible. Before the start-up screen is displayed, an error message

appears on the screen. Quitting this error can force restart of the machine but new appearing of

this error message (depends on software version and missing components).

NOTE

Switch off the machine and replace the missing hardware component. Now after restarting the

machine the error can be cleared by turning the attendant keyswitch.

Error message - Explanation of elementsIllustr. 4-3

S_FehlerCF2_E_2101_UK.jpg

Error code Error name Error handling

Internal error - ScreenshotIllustr. 4-2

S_FehlerCF2_E_99_9_UK.jpg

ERROR HANDLING

EXPLANATION FOR CLEARING ERRORS

45M626U1UK-02

CAUTION

If an error message is triggered by a malfunction of non-activation of individual meters the device

must be removed from operation and the meters circuit board must be exchanged.

(see part 7.11 on page 197).

INFORMATION

Some errors demand a RAM Clear. Find out more about RAM Clear at part 5.7 on page 123.

ERROR HANDLING

EXPLANATION FOR CLEARING ERRORS

4.3 Software error message

Overview of possible errors4.3.1

Event messages (can be viewed in the AUDIT MENU under EVENTS)

27 8 - Stacker full

27 10 - Bill rejected

27 11 - Bill excessive reject

33 2 - Ticket low

34 3 - Hopper full

50 2 - Real time clock modified

50 3 - Periodic memory cleared

50 4 - System shutdown

50 5 - System power up

50 6 - System restart

61 11 - RAM error recovered

61 12 - RAM error recovered

61 13 - RAM error recovered

61 14 - RAM error recovered

61 21 - RAM error recovered

61 22 - RAM error recovered

61 23 - RAM error recovered

61 24 - RAM error recovered

EE 03 - Game disabled by network

EE 04 - Game resumed by network

EE 05 - Machine initialized

EE 06 - Service mode entered

EE 07 - Service mode left

EE 08 - Configuration option changed

Warning messages (can be viewed in the AUDIT MENU under EVENTS)

63 3 - main door open

63 6 - Door in door open

EE 02 - Game disabled by network

ERROR HANDLING

SOFTWARE ERROR MESSAGE

45M626U1UK-02

Table of contents

AUSTRIAN GAMING INDUSTRIES NOVOSUPERVISION FV-626 CF2 User manual

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