NOTE: CONSUMABLES (eg Batteries in remote control transmitters and light bulbs and fuses) are not covered
by this warranty.
1. MAKING A CLAIM
(a) The product parts in the above table will
operate in accordance with the product
manual for the time period shown,
provided you comply with the
manufacturer’s instructions concerning
installation, operation, maintenance and
testing. Failure to do so may void all or
part of this warranty.
(b) If, during the relevant warranty period,
a product part in the table above
appears to contain a defect, call the
retailer from whom you purchased the
product, or Auto Openers on 1300 42 88
66, and they will instruct you what to do
next.
(c) You are responsible for the cost of making
a claim under this Warranty. Additional
access expenses where the Product is
not readily accessible must be borne by
you.
(d) If Auto Openers or an Auto Opener’s
Representative confirms
the Product is
defective and covered by this Warranty,
Auto Openers will repair or replace it (at
Auto Opener’s sole option) at no cost to
you. Goods presented for repair may be
replaced by refurbished goods of the same
type rather than being repaired.
Refurbished parts may be used to repair
the goods.
2. WARRANTY CONDITIONS
It is a condition of this warranty that:
(a) you provide a copy of the receipt of
original purchase of the Product, and the
serial number of the Product which can
be found on the label adhered to the
Product.
(b) the Product has been serviced within 18
months of installation and thereafter
every 2 years.
(c) You must register your warranty online
within 60 days of purchase
3. WARRANTY EXCLUSIONS
This warranty excludes damages resulting from:
(a) Excessive wear and tear that may
cause the product to fail;
(b) Accidental, deliberate or negligent
damage or damage cause by
insects;
(c) Blown fuses, electrical surges,
power surges or power spikes or
faulty or unsuitable electrical
wiring of structures to which the
product is affixed;
(d) Theft, fire, flood, rain, water,
lightning, storms or any other acts
of God;
(e) Salt or other corrosion due to environmental
conditions,
(f) Any installation, configuration or
use of the product contrary to the
instructions supplied with the
product;
(g) Maximum continuous operating
time exceeding 1 minute in10
minutes;
(h) The manual operating (opening
and closing) force of the door by
hand exceeding 20kg;
(i) Door surface area and/or weight
exceeding amounts listed in table
above respectively;
(j) The door used with the product not
being in safe working order and
condition;
(k) Any modification to the product or
acts or omissions of any person in
respect of the product which are
not authorized by Auto Openers;
(l) Installation of a residential garage
door opener in a commercial or
industrial premises or in a dwelling
other than a single-family dwelling;
(m) Radio or electrical interference or
lack of availability of signal.