5. Troubleshooting
5.1 Resolving No Link Conditions
The possible causes for a no link LED status are as follow:
lThe attached device is not powered on
lThe cable may not be the correct type or is faulty
lThe installed building premise cable is faulty
lThe switch port may be faulty
Note: Because Port 16 MDI-X port and the MDI port share the same
components, if the Port 16 MDI-X port is used, please don't use the MDI port.
Or, if the MDI port is used, please don't use the Port 16 MDI-X port.
5.2 Q&A
1. Computer A can connect to Computer B, but cannot connect to Computer C
through the 16-port Switch.
üThe network device of Computer C may fail to work. Please check the
link/act status of Computer C on the LED indicator. Try another network
device on this connection.
üThe network configuration of Computer C may be something wrong.
Please verify the network configuration on Computer C.
2. The possible causes for the 16-port Switch no work status are as follow:
üPower cord or the internal power supply problem. Check the Power LED
indicator.
üMDI/MDI-X port is misused. Never use MDI port and Port 16 MDI-X port
at the same time because they share the same components.
üThe cable may not be the correct type or is faulty. And the cable length
limit is 100 meters.
üThe installed building premise cable is faulty.
3. The LED display does not work correct.