Avantgarde ALVARADO Supervisor 3500 User manual

Alvarado Manufacturing Company, Inc.
PUD3673R1-1
Supervisor 3500
(SU3500)
Optical Turnstile with Motorized Barrier Wings
Installation Instructions
ag.inc 888-552-9046
125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

Supervisor 3500 Installation Instructions
Page 2 PUD3673R1-1
Contents. ......................................................................................................................................................................... 2
Safety Precautions. ......................................................................................................................................................... 3
Safety Icons. .................................................................................................................................................................... 3
Installation Tools. ............................................................................................................................................................. 4
Uncrating. ........................................................................................................................................................................ 4
Parts List.......................................................................................................................................................................... 4
Introduction. ..................................................................................................................................................................... 5
Pre-Installation Requirements. ........................................................................................................................................ 6
Slab Requirements. .................................................................................................................................................. 6
Space Requirements (22" Lane). .............................................................................................................................. 7
Space Requirements (36" Lane). .............................................................................................................................. 8
Conduit Requirements. ............................................................................................................................................. 9
Electrical Requirements. ........................................................................................................................................... 9
Environmental Requirements. ................................................................................................................................. 10
Communication Requirements. ............................................................................................................................... 10
Internal Card Reader Installation Requirements (Optional). ................................................................................... 10
User Training. .......................................................................................................................................................... 10
Pre-Installation Checklist. ....................................................................................................................................... 10
Pre-Installation Instructions. ...........................................................................................................................................11
End Panel Removal. ................................................................................................................................................11
Side Panel Removal. .............................................................................................................................................. 12
Lid Removal. ........................................................................................................................................................... 13
QA Checkpoint Shim Removal. ............................................................................................................................... 13
Turnstile Layout. ...................................................................................................................................................... 14
Baseplate Assembly (Optional). .............................................................................................................................. 15
Installation Instructions. ................................................................................................................................................. 16
Anchoring the Turnstile. .......................................................................................................................................... 16
Internal Card Reader Installation. ........................................................................................................................... 18
Wiring Instructions. ........................................................................................................................................................ 19
Primary Power. ........................................................................................................................................................ 19
Crossover Cable. .................................................................................................................................................... 19
I/O Control Board (13-0328 Rev. F). ....................................................................................................................... 20
I/O Control Board (13-0328 Rev. F) Terminal Descriptions. .................................................................................... 21
Conguring Passage Modes. ........................................................................................................................................ 22
Ethernet Communication (Optional). ....................................................................................................................... 24
Post-Installation Functions Check. ................................................................................................................................ 24
Passage Modes. ..................................................................................................................................................... 24
Operating Modes. ................................................................................................................................................... 25
Powering On. .......................................................................................................................................................... 25
Testing Lane Functionality. ...................................................................................................................................... 26
Testing Lane Key Control (Optional). ...................................................................................................................... 28
Testing Ethernet Communication (Optional). .......................................................................................................... 29
Finish the Installation. .................................................................................................................................................... 30
Post-Installation Checklist. ............................................................................................................................................ 30
Troubleshooting. ............................................................................................................................................................ 31
Appendix A - Setting the Home Position. ....................................................................................................................... 32
Appendix B - Multi-Lane Conduit Requirements. .......................................................................................................... 33
Appendix C - External DC Power Supply Enclosure Installation (Optional). ................................................................. 34
Appendix D - Crossover Cable Connection Diagrams. ................................................................................................. 39
Revision History. ............................................................................................................................................................ 40
Contents
ag.inc 888-552-9046
125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

Supervisor 3500 Installation Instructions
PUD3673R1-1 Page 3
The following symbols are used throughout the manual to highlight important information and
potential risks when installing, servicing or using the turnstiles covered in this manual.
This symbol is used in this manual to warn installers and operators of
potential harm. Please read these instructions very carefully.
This symbol is used in this manual to designate potential conditions that
may pose a risk to pedestrians, personnel, property and equipment. Please
read these instructions very carefully.
NOTE This symbol is used in this manual to designate useful information for the
installer and operator. Please read these instructions.
For questions, please contact Alvarado at [phone], Monday – Friday
7:00am to 4:30pm PST. Please read this manual completely before
installing or operating the purchased product.
Safety Icons
A minimum of two people
is required to complete
the installation of this
product.
The Supervisor 3500 may present a risk to persons and property if it is not installed and/or operated
correctly. Therefore, this manual must be read in its entirety and all safety and operations
information must be adhered to. Note the following precautions:
• For indoor use only.
• Use only skilled individuals to install and service the turnstile.
• DO NOT operate the turnstile if it has been damaged in any manner. If damaged, have the unit repaired or adjusted by a
skilled service person before use.
• DO NOT modify or alter the turnstile.
• Have skilled individuals maintain the turnstile according to a proper maintenance schedule.
• In access control applications, train all personnel that will be using the turnstile in the proper method of operation. In
addition, properly train new users as they are added to the system.
• DO NOT use non-Alvarado parts to repair a damaged turnstile.
• Closely follow the handling instructions for moving or lifting the turnstile during installation.
•Power o󰀨 the turnstile before connecting or disconnecting any communication or power wiring to the turnstile.
• Pour utilisation à l'intérieur seulement.
•Utilisez uniquement des personnes qualiées pour installer et entretenir le tourniquet.
• NE PAS faire fonctionner le tourniquet s'il a été endommagé de quelque façon. S'il est endommagé, faire réparer ou
ajuster l'unité avant l'utilisation par un(e) préposé(e) à l'entretien qualié(e).
•NE PAS modier ou altérer le tourniquet.
•Le tourniquet doit être maintenu selon un calendrier d'entretien adéquat par des personnes qualiées.
• Dans les applications de contrôle d'accès, former tout le personnel qui utilisera le tourniquet selon la bonne méthode de
fonctionnement. De plus, bien former les nouveaux utilisateurs à leur intégration au système.
• NE PAS utiliser des pièces ne provenant pas du Alvarado pour réparer un tourniquet endommagé.
• Suivez strictement les instructions de manutention pour déplacer ou soulever le tourniquet lors de l'installation
• Éteignez le tourniquet avant de brancher ou de débrancher le câblage de communication ou le câblage d'electricité.
• This turnstile can be used by children aged 12 and above, inexperienced persons, or persons with reduced physical,
sensory, or mental conditions, if such children or persons are supervised, or have been provided instruction regarding the
safe and proper usage. Children shall not play with or around the turnstile.
• The turnstile shall be disconnected from its power source during service and when replacing parts. The turnstile shall be
disconnected from its power source before connecting or disconnecting any communication or other activation/feedback
control wires. If it is not possible that the technician can check from any point to which he has access that the main power
is removed, a disconnection with a locking system in the isolated position shall be provided.
Safety Precautions
CAUTION
WARNING
WARNING
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125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

Page 4 PUD3673R1-1
Installation Tools
•Tape Measure
• Chalk Line
• Pencil
• Hammer Drill
• 5/8" Concrete Drill Bit
• Shop Vac
• Hammer
• 9/16" Wrench
• Torque Wrench (ft-lbs.)
• Open Wrench
• 9/16" Socket
• Level
• #2 Phillips Head Screwdriver
• Precision Flat Head Screwdriver
• Clear RTV Silicone
This product is shipped with all installation hardware and components. If installing a single lane, refer to the Single Lane Parts List
below. For additional lanes, refer to the Center Cabinet Parts List. Make sure that none of these parts are missing and/or damaged
before beginning installation. If parts are missing and/or damaged, please contact Alvarado.
Center Cabinets are used to create additional lanes for multi-lane
congurations. Each additional lane includes the parts below.
Single Lane Parts List Center Cabinet Parts List (Per Center Cabinet)
Concrete Anchor Package: Concrete Anchor Package:
Cabling: Cabling:
Software:
Parts List
Uncrating
•⅜" x 2½" Hex Head Cap Screws (Qty 8) •⅜" x 2½" Hex Head Cap Screws (Qty 4)
•⅜" Flat Washers (Qty 8) •⅜" Flat Washers (Qty 4)
•⅜" x 2" Concrete Anchors (Qty 8) •⅜" x 2" Concrete Anchors (Qty 4)
• 8' Crossover Cable (Qty 1) • 8' Crossover Cable (Qty 1)
•File Management CD (Qty 1)
The SU3500 has been packed for shipping to prevent damage to the unit. Two or more installers are required
to unload the SU3500 at the installation site. Once the turnstile cabinets have been placed in the installation
location, carefully remove the protective packing material from the sides of the cabinets.
Master Cabinet
(Qty 1)
Center Cabinet
(Qty 1)
Slave Cabinet
(Qty 1)
Cabinet Lid
(Qty 1)
Cabinet Lid
(Qty 2)
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125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

PUD3673R1-1 Page 5
Introduction
This manual covers the physical installation process for SU3500 Optical Turnstiles. A separate SU3500 User Guide provides
operating instructions and additional information such as conguring turnstiles for bi-directional passage applications and monitoring
outputs. It is highly recommended that both this manual and the SU3500 User Guide be read in their entirety prior to beginning
installation.
There are three types of SU3500 cabinets used to create passage lanes: a master cabinet, a slave cabinet, and a center
(expansion) cabinet. A single passage lane consists of a master cabinet and a slave cabinet [Figure 1]. The center cabinet is used
to create additional passage lanes with the addition of a single cabinet [Figure 2].
Each cabinet has an unsecured and secured side. Alvarado follows what we call the “right-hand rule." User status displays and card
readers are always installed on the right-hand side as you enter the turnstile.
SU3500 Cabinets
The center portion of the master cabinet contains the main
turnstile controller, I/O control board, motor and motor control
board, power supply, sensor receivers, one moving barrier
wing, and a power switch located at the base on the secured
side.
The reveal of the master cabinet contains a user status display
that communicates lane status to the user. A card reader is
normally installed during installation underneath the lid below
the user status display.
Center cabinets contain both master and slave components.
Center cabinets are extension cabinets used in multi-lane
applications.
The center portion of the center cabinet contains the main
turnstile controller, I/O control board, two motors and two
motor control boards, power supply, sensors for both the
master and slave side of the center cabinet, two moving
barrier wings and a power switch located at the base on the
secured side.
The reveal of the center cabinet contains two user status
displays that communicate lane status to the user. Two card
readers are normally installed during installation underneath
the lid below the user status display on both sides of the
center cabinet reveal.
The center portion of the slave cabinet contains a motor and
motor control board, sensor transmitters, and one moving
barrier wing.
The reveal of the slave cabinet contains a user status display
that communicates lane status to the user. A card reader is
normally installed during installation underneath the lid below
the user status display.
Master Cabinet
Center Cabinet (Multi-Lane Conguration)
Slave Cabinet
Fig. 1 Single Lane Conguration
Multi-Lane Conguration
Fig. 2
Secured Side
Unsecured Side
Secured
Side
Unsecured Side
Slave Cabinet
Master Cabinet
Master Cabinet
Center Cabinet
Slave Cabinet
Power Key
Switch
Power Key
Switch
Power Key
Switch
Master
Side Slave Side
User
Status
Display
User
Status
Display
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125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

Page 6 PUD3673R1-1
Access Control Integration
Single passage activation and the various other inputs and outputs available to / from the SU3500 are accessed through the I/O
control board located in the master cabinet. The required system input is a voltage-free, momentary dry contact. Outputs are also
provided in this form. In rare cases, depending on the access control system, it may be desirable to utilize isolation relays to ensure
proper system signaling. Additional information on I/O interfacing is provided later in this manual.
For select projects, a TCP/IP interface is available. This interface allows a third party access system to communicate to / from
the SU3500 using a dened TCP/IP command structure. There is an additional charge for use of the TCP/IP interface and
implementation requires programming e󰀨orts on the part of the access system provider. Instructions pertaining to the TCP/IP
interface is outside the scope of this manual.
There are two types of interfaces to allow an access control system to operate with the SU3500:
Dry Contact
TCP/IP
Network Communication
SU3500 turnstiles are TCP/IP enabled. Running Ethernet cabling to the SU3500 provides a number of benets. (1) It allows
implementation of Alvarado’s TCP/IP control and monitoring software. (2) It allows easy implementation of SU3500 application
software updates and enhancements. If SU3500's are networked, updates can be installed over the network. (3) Alvarado has
future plans to further develop the TCP/IP capabilities of the SU3500. The benets of this future development can only be realized
if turnstiles are networked.
Pre-Installation Requirements
The pre-installation requirements listed below must be reviewed before installing the turnstile. These notes also serve as a
checklist that must be complied with after installation. The installation site should also be evaluated before actual installation of the
turnstile to ensure that future turnstile placement is possible and installed as desired. This evaluation includes proper spacing, a
rm foundation, and separate conduit runs for power and data lines.
The following slab requirements must be taken into consideration when selecting the installation location:
• A level solid concrete pad with a minimum thickness of 4" (102mm).
•Use full sweep electrical conduit underneath the oor.
• Three separate conduits for primary source power, external data, and the crossover cable must be used.
•Cabinets must be installed plumb with the oor while level and square to each other.
Slab Requirements
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125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

PUD3673R1-1 Page 7
For ease of installation and service, allow 6" of space between cabinets and walls or other surfaces.
All dimensions are approximate.
Space Requirements (22" Lane)
Plan View
Elevation View
Footprint Drawing
Fig. 3 22" Single Lane - Plan, Elevation & Footprint Drawing
NOTE
Supervisor 3500 Installation Instructions ag.inc 888-552-9046
125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

Page 8 PUD3673R1-1
For ease of installation and service, allow 6" of space between cabinets and walls or other surfaces.
All dimensions are approximate.
Space Requirements (36" Lane)
Elevation View
Plan View
Footprint Drawing
Fig. 4 36" Single Lane - Plan, Elevation & Footprint Drawing
NOTE
56.6[1437]
77.6[1971] ANCHORING
LOCATIONS
21[533]
[LID]
48.3[1226]
[LID]
Supervisor 3500 Installation Instructions ag.inc 888-552-9046
125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

PUD3673R1-1 Page 9
Electrical Requirements
Conduit Requirements
Power Supply 110-120 VAC, 60 Hz or 220/240 VAC, 50 Hz
Power Requirements Peak power consumption is 300W per lane with all options installed
Operational Voltage Primary power is stepped down and rectied for low-voltage 24 VDC, 12 VDC,
and 5 VDC operation
Fuse 2.5A (slo-blo) located in the master cabinet
Drive Motor 24 VDC (brushless)
Surge Protection Alvarado suggests the use of surge protection on the high-voltage power line to
further protect electronics
Fig. 5 SU3500 Conduit Lines
Seal the oor area around the conduits running up and
into the cabinets. This will prevent condensation and
debris build-up coming from whatever may be below the
oor.
NOTE
Symbology Description Conduit Size
Primary
Power**
3/4”
Access Control /
Ethernet
3/4”
Access
Control
3/4”
Crossover
Cable
1.5”
**If the External DC Power Supply option was ordered,
use this conduit to route 24VDC.
The two conduit openings at the ends of each cabinet are
9" x 2.80” (229mm x 71mm). Install the three required
conduits in these areas [Figure 5].
NOTE
For multi-lane conduit requirements, refer to
Appendix B on Page 33.
NOTE
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125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

Page 10 PUD3673R1-1
Communication Requirements
Internal Card Reader Installation Requirements (Optional)
User Training
Pre-Installation Checklist
Signal Inputs and Outputs To / From Access Control System
Inputs - Signal inputs from outside systems are wired into the SU3500’s I/O control board. There are two types of input
signals, momentary dry contacts (MDC) and sustained dry contacts (SDC). All input signals must be normally open, voltage-
free, dry contacts, with the exception of the re alarm input, which can be congured (via jumper on the I/O control board) to
accept either a normally open or normally closed sustained contact. MDC’s must be at least 100ms in duration to register.
While the SU3500 can accept signals up to 2 seconds in duration, the suggested MDC input duration is 1 second or less to
support rapid throughput in high volume applications.
Outputs – Signal outputs are available from the SU3500’s I/O control board. Outputs are normally open, voltage-free,
momentary dry contacts. The output signal length is 300ms in duration.
Inability to Provide Specied Inputs - If the access control system does not have dry contact outputs, isolation relays
should be used. NEVER connect signal lines containing voltage directly to the I/O control board.
Network Communication
A networked PC with Alvarado's TCP/IP control and monitoring software is required. Adhere to IEEE standards for network cabling
requirements.
It is the installer's responsibility to ensure the following steps are completed before beginning the installation.
Card readers or other physical access devices may be installed in the reveal, under the lid on either or both right-hand sides of
the lane. Card readers / physical access devices are not supplied by Alvarado. Generally, mullion sized card readers are installed
inside the cabinet. For larger-sized card readers, contact Alvarado to verify compatibility prior to installation.
The physical dimensions of the card reader cannot exceed: 1.00" H x 2.75" W x 6.25" D (25mm x 70mm x 159mm).
All personnel that will be involved with operating the SU3500 should be trained in the proper method of operation. Detailed
operation instructions are outside the scope of this manual, but can be found in the SU3500 User Guide (also included with the
product). If further training is desired, contact Alvarado for information regarding on-site training services.
1. All components and hardware to be installed have been unpacked, correctly identied, and moved to the installation location.
2. The turnstile conguration and layout has been conrmed with the site manager.
3. All applicable requirements in the Pre-Installation Requirements section have been met.
Environmental Requirements
• DO NOT install the product outdoors. This product is intended for indoor use only.
• DO NOT install the SU3500 where infrared lighting (strobe lights, ash photography, etc.) is in the direct path of the
optical sensors. Interference may a󰀨ect the performance of the turnstile.
The following are suggested operating temperature and humidity ranges for the SU3500:
Operation Non-Operation/Storage
Temperature Range 10° - 32°C / 50° - 90°F 0° - 40°C / 32° - 104°F
Humidity Range (Non-Condensing) 15% - 85% RH --
Operating the SU3500 outside the suggested temperature and humidity ranges may negatively a󰀨ect
turnstile performance and could potentially cause damage to turnstile components.
CAUTION
Supervisor 3500 Installation Instructions ag.inc 888-552-9046
125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

PUD3673R1-1 Page 11
It is assumed that the Pre-Installation Checklist steps are complete.
Pre-Installation Instructions
1. Layout the SU3500 cabinets in the location they will be installed.
2. Unlock each end panel with the key provided. To remove, slide each unlocked end panel up slightly and then pull it away
from the cabinet. See [Figure 6] for more details.
When moving cabinets into place DO NOT attempt to lift the cabinets by the lid as this will damage the lid.
Fig. 6 Removing End Panels
NOTE
NOTE
End Panel Removal
Slide End
Panel Up
Turn key
counter-
clockwise
(Left) to unlock
Turn key
clockwise
(Right) to lock
Supervisor 3500 Installation Instructions ag.inc 888-552-9046
125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

Page 12 PUD3673R1-1
Side Panel Removal
1. After removing the (2) end panels from a cabinet, remove the (4) side panels. A single side panel is attached using pins and
a Velcro strip. To remove the side panels, carefully pull the bottom-end of the panel towards you to disengage the Velcro and
slide each side panel toward the end of the cabinet until it stops and then pull it up and away from the cabinet. Set the side
panels carefully away from the unit. Be sure to note the where the side panel was removed in order to install it back correctly.
See [Figure 7] for more details.
Removing a
Side Panel
Slide Across
Pins
Lift to Free Side
Panel from Pins
Side Panel
Removed
FIGURE 4.3.0.2 – Removing the Side Panels.
Removing a
Side Panel
Slide Across
Pins
Lift to Free Side
Panel from Pins
Side Panel
Removed
FIGURE 4.3.0.2 – Removing the Side Panels.
Removing a
Side Panel
Slide Across
Pins
Lift to Free Side
Panel from Pins
Side Panel
Removed
FIGURE 4.3.0.2 – Removing the Side Panels.
Removing a
Side Panel
Slide Across
Pins
Lift to Free Side
Panel from Pins
Side Panel
Removed
FIGURE 4.3.0.2 – Removing the Side Panels.
7A
7B
7C 7D
Do not force open the side panels. Use a screwdriver to carefully loosen any tight tting side panels. Take care when doing this
to prevent damage to the unit. Note the location of the side panel after removing in order to correctly secure it.
NOTE
Fig. 7 Removing Side Panels
Removing a side panel
Pull bottom-end of panel
towards you to disengage
Velcro.
Slide across pins
Lift to free side panel from pins Side panel removed
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125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

PUD3673R1-1 Page 13
As part of our QA process brown-colored shims are inserted
to set the correct gap for the electromechanical brake.
Remove these shims BEFORE powering on the turnstile.
There is one (1) motor shim located in the master cabinet;
one (1) motor shim located in the slave cabinet; and two (2)
motor shims located in the center cabinet (if applicable).
1. Remove each shim after the cabinet panel has been
removed by pulling rmly on the orange pull-tab
[Figure 9].
IMPORTANT
Motor Shim
(1 per motor)
Orange
Pull-Tab
Fig. 9 Removing Motor Shims
QA Checkpoint Shim Removal
Lid Removal
1. Loosen the (4) thumbscrews under the lid (the thumbscrews are located at the end of the cabinet; two on each end; there is a
total of 4 thumbscrews) and remove the lid by lifting the lid carefully o󰀨 the turnstile. See [Figure 8] for more details.
8A
8B
Fig. 8 Removing Lids
Loosen All 4
Thumbscrews
Remove Lid
FIGURE 4.3.0.3 – Removing the turnstile Lid.
Loosen (4) thumbscrews
Remove lid
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125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

Page 14 PUD3673R1-1
Turnstile Layout
With the side panels and lids removed, conrm that the cabinets are laid out such that one side of the lane contains the master
controller cabinet components and the other side of the lane contains the slave cabinet components. The correct layout for the
turnstile master/slave controller board properties is shown in [Figure 10]. A possible common incorrect layout for the turnstile
master/slave controller board properties is shown in [Figure 11]. Verify that the master controller cabinet components are facing the
slave cabinet components before proceeding.
The power key switch should always be located on the secured side.
Unsecured Side
Unsecured Side
Secured Side
Secured Side
Power
Key
Switch
Power
Key
Switch
Power
Key
Switch
Power
Key
Switch
Power
Key
Switch
Power
Key
Switch
Fig. 10
Fig. 11
Correct Turnstile Layout
Incorrect Turnstile Layout
Main Controller Cabinet Main Controller Cabinet
Secondary Controller Cabinet
Main Controller Cabinet
Secondary Controller Cabinet
Secondary Controller Cabinet
Main Controller Cabinet
Secondary Controller Cabinet
INCORRECT
INCORRECTINCORRECT
INCORRECT
Secondary Controller Cabinet
Main Controller Cabinet
Secondary Controller Cabinet
Main Controller Cabinet
Master Controller Side
Slave Controller Side Slave Controller Side
Slave Controller Side
Slave Controller Side
Slave Controller Side
Slave Controller Side
Master Controller Side
Master Controller Side
Master Controller Side
Master Controller Side
Master Controller Side
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125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

PUD3673R1-1 Page 15
Baseplate Assembly (Optional)
An optional SU3500 baseplate may be purchased with the SU3500 turnstile. A baseplate enables installation of the SU3500
turnstile on a solid foundation without the need to drill holes in the ground. The baseplate also provides concealed conduit channels
for wiring all power and communication cables. Baseplates come in di󰀨erent sizes and may be bridged together with other
baseplates for multiple turnstile lanes. The following information will guide the installer in assembling the baseplate:
Examine the area with a measuring tape and carefully mark the location where the baseplate(s) will be placed. An external power
source and external data cables (required for GateKeeper and external controls), must be accessible and provided to the turnstile.
The side plate on the baseplate must be removed in order to provide external power/data (or the side plate may be drilled with
appropriate holes as needed for concealment). Determine which side plate to remove and remove it by unfastening the (4) screws
as shown in [Figure 12].
Place the baseplate carefully in the marked location. The installation process continues in the following sections. Follow the
instructions there in order to pull the appropriate cables through the conduit openings.
For multiple lanes, baseplates may be attached together. Holes are provided for bridging multiple baseplates together. The side
plate must be removed in order to bridge the baseplates together side by side. Secure the baseplates side by side by fastening
the (8) screws provided to the support from the other baseplate (4 on each baseplate support).
Fig. 12 Baseplate
Holes for bridging
multiple baseplates
Anchor locations
Conduit holes for power and communication cables
(Use separate conduits for power and communication cables)
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125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

Page 16 PUD3673R1-1
Installation Instructions
Anchoring the Turnstile
1. Place the master cabinet and the slave cabinet in the determined location [see dimensions - Figures 3 -4].
2. Cabinets must be level to each other and square to all neighboring cabinets. This will ensure that all optical sensors are aligned
for optimum performance. Use the following procedure to square each cabinet with respect to the oor and other cabinets:
A. Measure the distance from the inside wall of one
cabinet to the inside wall of the other cabinet, on both the
entry and exit side of the lane for a consistent measurement
[Figure 13A].
B. Measure the diagonal distance from the end of one cabinet
to the end of the opposing cabinet, then measure the
opposing diagonal [Figure 13B]. If these distances are equal,
the cabinets are square.
Fig. 13A
Fig. 13B
NOTE The lane 1 master cabinet is always the right most cabinet in relation to the unsecured side.
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125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

PUD3673R1-1 Page 17
Anchoring the Turnstile (cont.)
3. Use a pencil and mark each mounting hole location
[Figure 14]. There will be a total of four (4) mounting
holes per cabinet. Remove the cabinets when
complete.
4. Using a 5/8" concrete drill bit, drill the anchor holes
3" in depth at the center of each marked location.
The anchor holes must be clean before installing the
anchor bolts. If the holes are not clear of debris, the
anchor bolts may not tighten correctly.
5. Insert the anchors into each drilled hole [Figure 15].
The threaded end of the anchor must be inserted into
the hole rst. Use a hammer to tap the anchors into
place, if needed. Ensure that the anchors are ush
with the concrete oor.
6. If not already done, pull all wires (AC power, access
control and crossover cable) through conduit and
conduit access holes prior to anchoring cabinets.
7. Using clear RTV silicone, seal the gaps between the
conduit and conduit holes.
8. Maneuver each cabinet over the anchor locations.
Insert four (4) 3/8" x 2-1/2" anchor bolts and at
washers.
9. Using a torque wrench (ft-lb) and 9/16" socket, torque
the anchor bolts to 80 ft-lbs.
NOTE
Fig. 14 Marking Anchor Holes
Fig. 15 Inserting Anchors
Anchor
Holes
Drill Hole.
Clean Hole.
Vacuum Debris.
Insert the anchors
threaded side
down. The anchors
must be flush with
the surface.
Insert the washer.
Insert the bolt.
Torque to 80 ft-lbs.
Supervisor 3500 Installation Instructions ag.inc 888-552-9046
125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

Page 18 PUD3673R1-1
Internal Card Reader Installation
Card readers used in connection with the facility access control
system are not included with the SU3500. The SU3500 has su󰀩cient
room for the installation of small mullion- or slim-style proximity card
readers.
Most card readers do not require separate power inputs. In the event
that your reader requires a separate power input – do not pull this
power from the SU3500 power supply.
1. Locate the card reader mounting bracket [Figure 16].
2. Using a Phillips-head screwdriver, remove the card reader
bracket mounting screws [Figure 16].
3. Install the card reader to the mounting bracket per
manufacturer's instructions. Card reader output cable must be
routed down through the access hole.
If the distance between the installed card reader and reveal lid
exceeds the read range of the card reader, shims may be used to
elevate the card reader by a maximum of 3/8" (9.5mm).
4. Using a Phillips-head screwdriver, tighten the card reader
bracket mounting screws [Figure 16].
Card Reader Installation
Fig. 16
NOTE
Mounting
Bracket
Access
Hole
Supervisor 3500 Installation Instructions ag.inc 888-552-9046
125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

PUD3673R1-1 Page 19
The included crossover cable interconnects communication signals
and low-voltage 24VDC between the master and slave cabinets.
The default length of the crossover cable included with the SU3500
is 8'. Optional crossover cable lengths of 20' and 40' are available.
1. Locate the low-voltage terminal block tucked in bottom of the
center base in the master cabinet [Figure 18].
2. Insert the 24VDC positive wire (orange) and the negative wire
(black) into the terminal block, matching the colors with the
other side and tighten [Figure 18].
3. Connect the data connector from the crossover cable to the
data connector in the master cabinet [Figure 18].
4. Repeat Steps 1 – 3 for the slave cabinet.
Wiring Instructions
IMPORTANT
110VAC and 220VAC primary power (unless ordered otherwise)
must be hard wired in place. It is strongly recommended that a
licensed electrician perform this procedure in accordance with
all applicable local codes.
The primary wiring lines for 110VAC and 220VAC consist of the
following:
Terminal 110V 220V
Ground Green Green/Yellow
Neutral White Blue
Line Black Brown
1. Locate the pre-installed power terminal block and attached
wiring (located inside the leg on master / center cabinets)
[Figure 17].
2. Attach each power wire to the power terminal block with
the corresponding color exiting on the other side.
3. Using a Phillips-head screwdriver, tighten each terminal
block connection.
Primary Power
NOTE
Crossover Cable
Fig. 17 Power Terminal Block
Fig. 18 Crossover Cable & Low Voltage
The orientation of the pre-installed terminal block may
di󰀨er from what is shown in [Figure 17]. On some
installations, the terminal block is rotated 90 degrees.
Some installations may also included a three-pole power
terminal block.
NOTES
Crossover Cable
(packaged separately)
Data/Communication
Cable (tucked in the
bottom of the cabinet)
24VDC Power
and Ground Wire
(tucked in the
bottom of the
cabinet)
GNL
110VAC version shown
Center cabinets have two crossover cable connectors tucked
in the base: one labeled MASTER and one labeled SLAVE.
Crossover cables are used to interconnect master and slave
connectors. Refer to Appendix D for crossover cable connection
diagrams.
FOR EXTERNAL DC POWER SUPPLY INSTALLATION
INSTRUCTIONS, REFER TO APPENDIX C ON PAGE 34.
NOTE
Supervisor 3500 Installation Instructions ag.inc 888-552-9046
125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129

Page 20 PUD3673R1-1
I/O Control Board (13-0328 Rev. F)
Fig. 19A
Fig. 19 Master Cabinet
I/O Control Board (13-0328 Rev. F))
LEGEND
ITEM NAME
J1 Input Terminals
J2 Output Terminals
JP1 RS485 Termination Resistor
JP2 RS485 Termination Resistor
JP3 Fire Alarm Jumper (N.O. - N.C.)
S1 Entry Side Open Test Button
S2 Entry Side Reject Test Button
S3 Previous Sensor Group
S4 Next Sensor Group
S5 Exit Side Open Test Button
S6 Exit Side Reject Test Button
Signal Inputs and Outputs
To / From Access Control System
Inputs
Signal inputs from outside systems
are wired into the SU3500’s I/O control
board. There are two types of input
signals, momentary dry contacts (MDC)
and sustained dry contacts (SDC). All
input signals must be normally open
(N.O.), voltage-free, dry contacts, with
the exception of the re alarm input,
which can be congured (via jumper
on the I/O control board) to accept
either a normally open or normally
closed (N.C.) sustained contact. MDC’s
must be at least 100ms in duration to
register. While the SU3500 can accept
signals up to 2 seconds in duration,
the suggested MDC input duration
is 1 second or less to support rapid
throughput in high-volume applications.
Factory default re alarm jumper setting
is normally open (N.O.).
Outputs
Signal outputs are available from the
SU3500’s I/O control board. Outputs
are normally open, voltage-free,
momentary dry contacts. The output
signal length is 300ms in duration.
Inability to Provide Specied Inputs
If the access system cannot provide the
specied MDC’s, isolation relays should
be used. NEVER connect signal lines
containing voltage directly to the I/O
control board.
NOTE
Supervisor 3500 Installation Instructions ag.inc 888-552-9046
125 E. Stan125 E. Stansifer Ave Clarksville, IN 47129