Avaya Session Border Controllerfor Enterprise User manual

Deploying Avaya Session Border
Controller for Enterprise
Release 6.3
Issue 5
August 2015

© 2015 Avaya Inc.
All Rights Reserved.
Notice
While reasonable efforts have been made to ensure that the
information in this document is complete and accurate at the time of
printing, Avaya assumes no liability for any errors. Avaya reserves
the right to make changes and corrections to the information in this
document without the obligation to notify any person or organization
of such changes.
Documentation disclaimer
“Documentation” means information published by Avaya in varying
mediums which may include product information, operating
instructions and performance specifications that Avaya may generally
make available to users of its products and Hosted Services.
Documentation does not include marketing materials. Avaya shall not
be responsible for any modifications, additions, or deletions to the
original published version of documentation unless such
modifications, additions, or deletions were performed by Avaya. End
User agrees to indemnify and hold harmless Avaya, Avaya's agents,
servants and employees against all claims, lawsuits, demands and
judgments arising out of, or in connection with, subsequent
modifications, additions or deletions to this documentation, to the
extent made by End User.
Link disclaimer
Avaya is not responsible for the contents or reliability of any linked
websites referenced within this site or documentation provided by
Avaya. Avaya is not responsible for the accuracy of any information,
statement or content provided on these sites and does not
necessarily endorse the products, services, or information described
or offered within them. Avaya does not guarantee that these links will
work all the time and has no control over the availability of the linked
pages.
Warranty
Avaya provides a limited warranty on Avaya hardware and software.
Refer to your sales agreement to establish the terms of the limited
warranty. In addition, Avaya’s standard warranty language, as well as
information regarding support for this product while under warranty is
available to Avaya customers and other parties through the Avaya
Support website: http://support.avaya.com or such successor site as
designated by Avaya. Please note that if You acquired the product(s)
from an authorized Avaya Channel Partner outside of the United
States and Canada, the warranty is provided to You by said Avaya
Channel Partner and not by Avaya.
Licenses
THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA
WEBSITE, HTTP://SUPPORT.AVAYA.COM/LICENSEINFO OR
SUCH SUCCESSOR SITE AS DESIGNATED BY AVAYA, ARE
APPLICABLE TO ANYONE WHO DOWNLOADS, USES AND/OR
INSTALLS AVAYA SOFTWARE, PURCHASED FROM AVAYA INC.,
ANY AVAYA AFFILIATE, OR AN AVAYA CHANNEL PARTNER (AS
APPLICABLE) UNDER A COMMERCIAL AGREEMENT WITH
AVAYA OR AN AVAYA CHANNEL PARTNER. UNLESS
OTHERWISE AGREED TO BY AVAYA IN WRITING, AVAYA DOES
NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS
OBTAINED FROM ANYONE OTHER THAN AVAYA, AN AVAYA
AFFILIATE OR AN AVAYA CHANNEL PARTNER; AVAYA
RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU
AND ANYONE ELSE USING OR SELLING THE SOFTWARE
WITHOUT A LICENSE. BY INSTALLING, DOWNLOADING OR
USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO,
YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM
YOU ARE INSTALLING, DOWNLOADING OR USING THE
SOFTWARE (HEREINAFTER REFERRED TO
INTERCHANGEABLY AS “YOU” AND “END USER”), AGREE TO
THESE TERMS AND CONDITIONS AND CREATE A BINDING
CONTRACT BETWEEN YOU AND AVAYA INC. OR THE
APPLICABLE AVAYA AFFILIATE (“AVAYA”).
Avaya grants You a license within the scope of the license types
described below, with the exception of Heritage Nortel Software, for
which the scope of the license is detailed below. Where the order
documentation does not expressly identify a license type, the
applicable license will be a Designated System License. The
applicable number of licenses and units of capacity for which the
license is granted will be one (1), unless a different number of
licenses or units of capacity is specified in the documentation or other
materials available to You. “Software” means computer programs in
object code, provided by Avaya or an Avaya Channel Partner,
whether as stand-alone products, pre-installed on hardware products,
and any upgrades, updates, patches, bug fixes, or modified versions
thereto. “Designated Processor” means a single stand-alone
computing device. “Server” means a Designated Processor that
hosts a software application to be accessed by multiple users.
“Instance” means a single copy of the Software executing at a
particular time: (i) on one physical machine; or (ii) on one deployed
software virtual machine (“VM”) or similar deployment.
License types
Designated System(s) License (DS). End User may install and use
each copy or an Instance of the Software only on a number of
Designated Processors up to the number indicated in the order.
Avaya may require the Designated Processor(s) to be identified in
the order by type, serial number, feature key, Instance, location or
other specific designation, or to be provided by End User to Avaya
through electronic means established by Avaya specifically for this
purpose.
Concurrent User License (CU). End User may install and use the
Software on multiple Designated Processors or one or more Servers,
so long as only the licensed number of Units are accessing and using
the Software at any given time. A “Unit” means the unit on which
Avaya, at its sole discretion, bases the pricing of its licenses and can
be, without limitation, an agent, port or user, an e-mail or voice mail
account in the name of a person or corporate function (e.g.,
webmaster or helpdesk), or a directory entry in the administrative
database utilized by the Software that permits one user to interface
with the Software. Units may be linked to a specific, identified Server
or an Instance of the Software.
Heritage Nortel Software
“Heritage Nortel Software” means the software that was acquired by
Avaya as part of its purchase of the Nortel Enterprise Solutions
Business in December 2009. The Heritage Nortel Software currently
available for license from Avaya is the software contained within the
list of Heritage Nortel Products located at http://support.avaya.com/
LicenseInfo under the link “Heritage Nortel Products” or such
successor site as designated by Avaya. For Heritage Nortel
Software, Avaya grants You a license to use Heritage Nortel
Software provided hereunder solely to the extent of the authorized
activation or authorized usage level, solely for the purpose specified
in the Documentation, and solely as embedded in, for execution on,
or for communication with Avaya equipment. Charges for Heritage
Nortel Software may be based on extent of activation or use
authorized as specified in an order or invoice.
Copyright
Except where expressly stated otherwise, no use should be made of
materials on this site, the Documentation, Software, Hosted Service,
or hardware provided by Avaya. All content on this site, the
documentation, Hosted Service, and the product provided by Avaya
including the selection, arrangement and design of the content is
owned either by Avaya or its licensors and is protected by copyright
and other intellectual property laws including the sui generis rights
relating to the protection of databases. You may not modify, copy,
reproduce, republish, upload, post, transmit or distribute in any way
any content, in whole or in part, including any code and software
unless expressly authorized by Avaya. Unauthorized reproduction,
transmission, dissemination, storage, and or use without the express
written consent of Avaya can be a criminal, as well as a civil offense
under the applicable law.
Third Party Components
“Third Party Components” mean certain software programs or
portions thereof included in the Software or Hosted Service may
contain software (including open source software) distributed under
third party agreements (“Third Party Components”), which contain
terms regarding the rights to use certain portions of the Software
(“Third Party Terms”). As required, information regarding distributed
Linux OS source code (for those products that have distributed Linux
OS source code) and identifying the copyright holders of the Third
Party Components and the Third Party Terms that apply is available
in the products, Documentation or on Avaya’s website at: http://

support.avaya.com/Copyright or such successor site as designated
by Avaya. You agree to the Third Party Terms for any such Third
Party Components.
Preventing Toll Fraud
“Toll Fraud” is the unauthorized use of your telecommunications
system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontractor, or is not working on your
company's behalf). Be aware that there can be a risk of Toll Fraud
associated with your system and that, if Toll Fraud occurs, it can
result in substantial additional charges for your telecommunications
services.
Avaya Toll Fraud intervention
If You suspect that You are being victimized by Toll Fraud and You
need technical assistance or support, call Technical Service Center
Toll Fraud Intervention Hotline at [phone] for the United
States and Canada. For additional support telephone numbers, see
the Avaya Support website: http://support.avaya.com or such
successor site as designated by Avaya. Suspected security
vulnerabilities with Avaya products should be reported to Avaya by
sending mail to: [email protected].
Trademarks
The trademarks, logos and service marks (“Marks”) displayed in this
site, the Documentation, Hosted Service(s), and product(s) provided
by Avaya are the registered or unregistered Marks of Avaya, its
affiliates, or other third parties. Users are not permitted to use such
Marks without prior written consent from Avaya or such third party
which may own the Mark. Nothing contained in this site, the
Documentation, Hosted Service(s) and product(s) should be
construed as granting, by implication, estoppel, or otherwise, any
license or right in and to the Marks without the express written
permission of Avaya or the applicable third party.
Avaya is a registered trademark of Avaya Inc.
All non-Avaya trademarks are the property of their respective owners.
Linux® is the registered trademark of Linus Torvalds in the U.S. and
other countries.
Downloading Documentation
For the most current versions of Documentation, see the Avaya
Support website: http://support.avaya.com, or such successor site as
designated by Avaya.
Contact Avaya Support
See the Avaya Support website: http://support.avaya.com for product
or Hosted Service notices and articles, or to report a problem with
your Avaya product or Hosted Service. For a list of support telephone
numbers and contact addresses, go to the Avaya Support website:
http://support.avaya.com (or such successor site as designated by
Avaya), scroll to the bottom of the page, and select Contact Avaya
Support.

Contents
Chapter 1: Introduction............................................................................................................ 7
Purpose.................................................................................................................................. 7
Intended audience................................................................................................................... 7
Document changes since last issue.......................................................................................... 7
Related resources................................................................................................................... 7
Documentation.................................................................................................................. 7
Training............................................................................................................................ 8
Viewing Avaya Mentor videos............................................................................................. 8
Support.................................................................................................................................. 9
Warranty................................................................................................................................. 9
Chapter 2: Hardware overview.............................................................................................. 10
Avaya SBCE servers............................................................................................................. 10
Supported device types......................................................................................................... 10
Panel descriptions................................................................................................................. 11
Front panel (Dell R210–ii, Dell R210–ii XL)........................................................................ 11
Rear panel (Dell R210–ii, Dell R210–ii XL)........................................................................ 14
Front panel (Portwell CAD-0208)...................................................................................... 15
Rear panel (Portwell CAD-0208)....................................................................................... 15
Front panel (AMAX EMS)................................................................................................. 16
Rear panel (AMAX EMS)................................................................................................. 17
Front view of Dell R320 Server......................................................................................... 18
Back view of Dell R320 server.......................................................................................... 19
Front view of Dell R620 Server......................................................................................... 20
Back view of Dell R620 Server......................................................................................... 22
Front view of HP DL360 G7 Server................................................................................... 23
Back view of HP DL360 G7 Server................................................................................... 24
Front view of HP DL360p G8 Server................................................................................. 25
Rear view of HP DL360p G8 Server.................................................................................. 25
Specifications........................................................................................................................ 26
Processors..................................................................................................................... 26
System memory.............................................................................................................. 26
On-board storage............................................................................................................ 27
Ethernet port labels......................................................................................................... 27
Interfaces....................................................................................................................... 30
Chapter 3: Deployment process............................................................................................ 33
Deployment process.............................................................................................................. 33
Deployment checklist............................................................................................................. 33
Chapter 4: Deploying options................................................................................................ 35
Single server......................................................................................................................... 35
4 Deploying Avaya SBCE August 2015
Comments on this document? [email protected]

Multiple servers..................................................................................................................... 35
Chapter 5: Preparing for installation..................................................................................... 38
Introduction........................................................................................................................... 38
Hardware safety.................................................................................................................... 38
Ground the equipment..................................................................................................... 39
Do not operate in an explosive atmosphere....................................................................... 39
Keep away from live circuits inside the equipment.............................................................. 39
Observe all cautions and warnings in the manual............................................................... 39
Flammability................................................................................................................... 39
EMI caution..................................................................................................................... 40
Lithium battery caution..................................................................................................... 40
Equipment inventory.............................................................................................................. 40
Meeting site requirements...................................................................................................... 41
Building and electrical code requirements.......................................................................... 41
Physical system protection requirements........................................................................... 42
Rack requirements.......................................................................................................... 42
Meeting cabling requirements................................................................................................. 44
Cabling standards........................................................................................................... 44
Cable labeling and record keeping.................................................................................... 45
RJ-45 connector jackets................................................................................................... 45
Connecting cables to the server........................................................................................ 45
Meeting power requirements.................................................................................................. 46
Preparing a USB device or DVD for installation or upgrade....................................................... 46
Preparing a USB device on Windows................................................................................ 46
Preparing a USB device on Linux..................................................................................... 47
Preparing a DVD............................................................................................................. 47
Chapter 6: Installation............................................................................................................ 48
About installation................................................................................................................... 48
Mounting the server to an equipment rack......................................................................... 48
Connection of the server to the VoIP network.................................................................... 49
Installing fix to correct ports for Dell R320 servers.............................................................. 50
Avaya SBCE installation.................................................................................................. 52
Chapter 7: Avaya SBCE configuration.................................................................................. 57
Configuring an EMS plus SBCE deployment............................................................................ 57
Configuring EMS................................................................................................................... 59
Configuring Avaya SBCE....................................................................................................... 62
Field descriptions.................................................................................................................. 64
Appliance Configuration field descriptions......................................................................... 64
Management Interface Setup field descriptions.................................................................. 65
Console and SSH passwords complexity................................................................................. 66
Remote access..................................................................................................................... 66
Chapter 8: Verifying EMS operation...................................................................................... 68
Logging on to the EMS web interface...................................................................................... 68
Contents
August 2015 Deploying Avaya SBCE 5
Comments on this document? [email protected]

Logging in to EMS through console......................................................................................... 68
Logging in to EMS through a serial console....................................................................... 69
Logging in to EMS through VGA connection...................................................................... 69
Logging in to Avaya SBCE through SSH connection................................................................ 70
Chapter 9: Licensing requirements....................................................................................... 71
Avaya SBCE license features................................................................................................. 71
License installation................................................................................................................ 72
Installing a license on WebLM server on System Manager.................................................. 72
Installing a license file on the local WebLM server.............................................................. 72
Configuring WebLM server IP address on EMS....................................................................... 73
Appendix A: Acronyms and abbreviations.......................................................................... 74
Contents
6 Deploying Avaya SBCE August 2015
Comments on this document? [email protected]

Chapter 1: Introduction
Purpose
This guide provides information about how to install and configure Avaya Session Border Controller
for Enterprise (SBCE) in a Session Initiation Protocol (SIP) enterprise VoIP network.
Intended audience
This document is intended for anyone who wants to install, configure, and verify Avaya SBCE. The
audience includes and is not limited to implementation engineers, field technicians, business
partners, and customers.
Document changes since last issue
The following changes have been made to this document since the last issue:
• Included panel descriptions and specifications of the Dell R320 server that Avaya SBCE
supports from Release 6.3.2.
• Included information about running scripts before installing Avaya SBCE on a Dell R320 server.
Related resources
Documentation
The following table lists the documents related to this product. Download the documents from the
Avaya Support website at http://support.avaya.com
August 2015 Deploying Avaya SBCE 7
Comments on this document? [email protected]

Title Description Audience
Design
Avaya Session Border Controller for
Enterprise Overview and
Specification
High-level functional and technical
description of characteristics and
capabilities of the Avaya SBCE.
Sales engineers, solution
architects, and
implementation
engineers
Implementation
Installing Dell R620 Hardware installation and preliminary
configuration
Implementation
engineers
Installing HP DL360 G7 Hardware installation and preliminary
configuration
Implementation
engineers
Upgrading Avaya Session Border
Controller for Enterprise
Procedures for upgrading to Avaya SBCE
6.3
Implementation
engineers
Deploying Avaya Session Border
Controller for Enterprise in
Virtualized Environment
Procedure to deploy Avaya SBCE on
VMware.
Implementation
engineers
Maintenance and Troubleshooting
Administering Avaya Session
Border Controller for Enterprise
Configuration and administration
procedures.
Implementation
engineers and
administrators
Troubleshooting and Maintaining
Avaya Session Border Controller for
Enterprise
Troubleshooting and maintenance
procedures for Avaya SBCE.
• Sales engineers
• Implementation
engineers
Training
The following course is available on the Avaya Learning website at www.avaya-learning.com. After
logging into the website, enter the course code or the course title in the Search field and click Go to
search for the course.
Course code Course title
5U00090E Knowledge Access: Avaya Session Border Controller
Viewing Avaya Mentor videos
Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya
products.
About this task
Videos are available on the Avaya Support website, listed under the video document type, and on
the Avaya-run channel on YouTube.
Introduction
8 Deploying Avaya SBCE August 2015
Comments on this document? [email protected]

Procedure
• To find videos on the Avaya Support website, go to support.avaya.com and perform one of the
following actions:
- In Search, type Avaya Mentor Videos to see a list of the available videos.
- In Search, type the product name. On the Search Results page, select Video in the
Content Type column on the left.
• To find the Avaya Mentor videos on YouTube, go to www.youtube.com/AvayaMentor and
perform one of the following actions:
- Enter a key word or key words in the Search Channel to search for a specific product or
topic.
- Scroll down Playlists, and click the name of a topic to see the available list of videos posted
on the website.
Note:
Videos are not available for all products.
Support
Go to the Avaya Support website at http://support.avaya.com for the most up-to-date
documentation, product notices, and knowledge articles. You can also search for release notes,
downloads, and resolutions to issues. Use the online service request system to create a service
request. Chat with live agents to get answers to questions, or request an agent to connect you to a
support team if an issue requires additional expertise.
Warranty
Avaya provides a one-year limited warranty on Avaya SBCE hardware and 90 days on Avaya SBCE
software. To understand the terms of the limited warranty, see the sales agreement or other
applicable documentation. In addition, the standard warranty of Avaya and the support details for
Avaya SBCE in the warranty period is available on the Avaya Support website http://
support.avaya.com/ under Help & Policies > Policies & Legal > Warranty & Product Lifecycle.
See also Help & Policies > Policies & Legal > License Terms.
Support
August 2015 Deploying Avaya SBCE 9
Comments on this document? [email protected]

Chapter 2: Hardware overview
Avaya SBCE servers
The Avaya SBCE servers are fully integrated, user-installable chassis. Avaya SBCE supports the
following hardware:
• Portwell CAD-0208
• Dell R210 II, Dell R210 II XL, Dell R320, and Dell R620
• Supermicro AMAX EMS
• HP DL 360 G7 and HP DL 360 G8
For specification of the servers mentioned in the preceding list, see Specification.
Supported accessories and specific add-on devices
• CDROM/USB
Note:
Dell 210 servers and CAD 0208 servers do not have a CD/DVD drive. However, all servers
support USB.
Supported device types
The following table lists the device types supported by each server. The table also contains
information about the number of NICs available and the hardware category for each server.
Hardware
model
Number
of NICs
DVD drive Hardware
category
Device type supported
EMS Avaya SBCE EMS+Avaya
SBCE
Supermicro
AMAX
2 Available EMS Supported Not supported Not supported
CAD 0208 4 Unavailable 110 Not supported Not supported Supported
Dell R210 2 Unavailable EMS Supported Not supported Not supported
Dell R210 6 Unavailable 310 Not supported Supported Supported
Dell R320 6 Available 310 Supported Supported Supported
Table continues…
10 Deploying Avaya SBCE August 2015
Comments on this document? [email protected]

Dell R620 6 Available 310 Supported Supported Supported
HP DL360
G7
6 Available 311 Not supported Supported Supported
HP DL360
G8
6 Available 311 Supported Supported Supported
Panel descriptions
Front panel (Dell R210–ii, Dell R210–ii XL)
Figure 1: Front panel (Dell R210–ii, Dell R210–ii XL)
Component Number Icon Description
Power-on indicator,
power button
1 The power button turns
the system power off and
on.
Note:
If you turn off the
system using the
power button and
the system is
running an ACPI-
compliant operating
system, the system
Table continues…
Panel descriptions
August 2015 Deploying Avaya SBCE 11
Comments on this document? [email protected]

Component Number Icon Description
can perform an
orderly shutdown
before power is
turned off. If the
power button is
pressed for more
than 4 seconds, the
system power will
turn off regardless
of the current
operating system
state. If the system
is not running an
ACPI-compliant
operating system,
power is turned off
immediately after
the power button is
pressed.
The power button is
enabled in the System
Setup program. When
disabled, the button can
only turn the system
power on.
The power-on indicator
lights or blinks to indicate
the status of power to the
system.
The power-on indicator
lights when the system is
on. The indicator is off
when the system is off
and power is
disconnected from the
system. The indicator
blinks when the system is
on but in standby state,
or when the system is off
but is still connected to
the power source.
Briefly press the power
button to exit the standby
state.
Table continues…
Hardware overview
12 Deploying Avaya SBCE August 2015
Comments on this document? [email protected]

Component Number Icon Description
NMI Button The NMI button is used
to troubleshoot software
and device driver errors
when using certain
operating systems. This
button can be pressed
using the end of a paper
clip. Use this button only
if directed to do so by
qualified support
personnel or by the
operating system
documentation.
Video connector 2 The video connector
button connects a
monitor to the system.
Diagnostic indicators (4) 3 The diagnostic indicators
aid in diagnosing and
troubleshooting the
system.
Hard-drive activity
indicator
The green hard-drive
activity indicator flashes
when the hard drives are
in use.
System status indicator 4 The blue system status
indicator lights up during
normal system operation.
The amber system status
indicator flashes when
the system needs
attention due to a system
problem.
System identification
button
You can use the system
identification buttons on
the front and back panels
to locate a particular
system within a rack.
When you press one of
these buttons, the blue
system status indicators
on the front and back
panels blink until you
press one of the buttons
again.
Table continues…
Panel descriptions
August 2015 Deploying Avaya SBCE 13
Comments on this document? [email protected]

Component Number Icon Description
You can also use the
systems management
software to cause the
indicators to flash to
identify a particular
system.
USB connectors (2) 5 The USB connector
button connects USB
2.0-compliant devices to
the system.
Bezel (panel cover) 6 The Bezel button
protects the front panel.
Rear panel (Dell R210–ii, Dell R210–ii XL)
Figure 2: Rear panel (Dell R210–ii, Dell R210–ii XL)
Number Description
1 4X 100/1000 Ethernet Ports (PCI Card) used for data network
Note:
A blank plate is in the place of these ports on the EMS configuration of the Dell R210–ii
XL.
2 Two USB ports used for installation only
3 Serial Port used for Command Line Interface
4 VGA Port
5 E-SATA Port (not used)
6 Two 100/1000 Ethernet ports used for management interface
7 Non-Redundant Power Supply
Hardware overview
14 Deploying Avaya SBCE August 2015
Comments on this document? [email protected]

Front panel (Portwell CAD-0208)
Number Component Description
1 Power LED This LED is illuminated when power to the
unit is turned on.
2 Status LED (D2) This LED flashes to indicate hard-disk-drive
activity.
3 Network Activity LEDs Four pairs of Active/Link LEDs labeled M1,
A1, A2, and B1.
Rear panel (Portwell CAD-0208)
Number Component Description
1 Power On/Off Switch The Power On/Off switch turns system power on
and off.
2 Reset Button The system reset button.
This button is recessed and can be pressed
using the end of a paper clip. Use this button
only if directed to do so by qualified support
personnel or by the product documentation.
3 DC In Jack The DC Power Jack (15V).
Table continues…
Panel descriptions
August 2015 Deploying Avaya SBCE 15
Comments on this document? [email protected]

Number Component Description
4 Console Port A standard Ethernet RJ-45 connector jack for
use in connecting a system console.
5 USB connectors USB connectors connect USB 2.0-compliant
devices to the system.
6 Network Ports Standard Ethernet RJ-45 connector jacks labeled
M1, A1, A2, and B1 for use in connecting to the
network.
7 F/D Button The Factory Defaults (F/D) reset button that is
normally used to reset the device to its original
factory default settings.
Note:
This feature is currently not supported.
8 VGA Connector A standard 15-pin female video graphics adapter
(VGA) connector used for connecting a monitor
to the system.
Front panel (AMAX EMS)
Number Description
1 Over Temperature Indicator
2 LAN 2 Indicator
3 LAN 1 Indicator
4 Hard Disk Drive Access Indicator
Table continues…
Hardware overview
16 Deploying Avaya SBCE August 2015
Comments on this document? [email protected]

Number Description
5 Power On Indicator
6 Hardware Reset Switch
7 Power On Switch
8 CD ROM Drive (Optional)
9 USB Ports
10 Serial Port (not used)
11 Four Hot-Swappable SCA Hard Disk Drive Slots
Rear panel (AMAX EMS)
Number Description
1 PS2 Mouse
2 USB Ports (2)
3 VGA Output
4 Cooling Fan
5 Power Receptacle
6 Keyboard Port
7 Serial COM Port
8 32–bit GbE Ports (LAN 1 left, LAN 2 right)
9 PCI Slot Plate (PCI not used)
Panel descriptions
August 2015 Deploying Avaya SBCE 17
Comments on this document? [email protected]

Front view of Dell R320 Server
No. Item Icon Description
1 Power-On Indicator, Power
Button
The power-on indicator lights when the system power
is on. The power button controls the power supply
output to the system.
Note:
On ACPI-compliant operating systems, turning off
the system using the power button causes the
system to perform a graceful shutdown before
power to the system is turned off.
2 NMI Button Used to troubleshoot software and device driver errors
when running certain operating systems. This button
can be pressed using the end of a paper clip.
Use this button only if directed to do so by qualified
support personnel or by the operating system
documentation.
3 System Identification Button The identification buttons on the front and back panels
can be used to locate a particular system within a rack.
When one of these buttons is pressed, the LCD panel
on the front and the system status indicator on the
back flashes blue until one of the buttons are pressed
again.
Press to toggle the system ID on and off. If the system
stops responding during POST, press and hold the
system ID button for more than five seconds to enter
BIOS progress mode.
To reset the iDRAC (if not disabled in F2 iDRAC setup)
press and hold the button for more than 15 seconds.
4 Video Connector Allows you to connect a VGA display to the system.
5 LCD Menu Buttons Allows you to navigate the control panel LCD menu.
Table continues…
Hardware overview
18 Deploying Avaya SBCE August 2015
Comments on this document? [email protected]

6 LCD Panel Displays system ID, status information, and system
error messages. The LCD lights blue during normal
system operation. When the system needs attention,
the LCD lights amber and the LCD panel displays an
error code followed by descriptive text.
Note:
If the system is connected to AC power and an
error is detected, the LCD lights amber regardless
of whether the system is turned on or off.
7 USB Connectors (2) Allows you to insert USB devices to the system. The
ports are USB 2.0-compliant.
8 Information Tag A slide-out label panel, which allows you to record
system information, such as Service Tag, NIC, MAC
address.
9 Optical drive (optional) One optional SATA DVD-ROM drive or DVD+/-RW
drive.
Note:
DVD devices are data only.
10 Hard Drives Two 2.5 inch hot-swappable hard drives.
More information can be found in the Dell Owner’s Manual, in the Front Panel Features and
Indicators section.
Back view of Dell R320 server
12345 6 7 8 9
No Item Description
1 Ethernet connectors Four 1Gb Ethernet connectors.
2 Serial connector Connects a serial device to the system.
3 Video connector Connects a VGA display to the system.
4 Ethernet connectors Two integrated 10/100/1000 Mbps NIC connectors (Avaya
Standard).
5 USB connectors (2) Connects USB devices to the system.
The ports are USB 2.0-compliant.
Table continues…
Panel descriptions
August 2015 Deploying Avaya SBCE 19
Comments on this document? [email protected]

No Item Description
6 System identification
connector
Connects the optional system status indicator assembly through the
optional cable management arm.
7 System Identification
Button
The identification buttons on the front and back panels can be used
to locate a particular system within a rack. When one of these
buttons is pressed, the LCD panel on the front and the system
status indicator on the back blink until one of the buttons are
pressed again.
Press to toggle the system ID on and off. If the system stops
responding during POST, press and hold the system ID button for
more than five seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold
for more than 15 seconds.
8 Power Supply (PSU1) AC 350W
9 Power Supply (PSU2) AC 350W
For more information, see the Back Panel Features and Indicators section in the Dell Owner’s
Manual.
Front view of Dell R620 Server
Note:
The server is shipped with two hard disk drives. The remaining hard drive bays will not be
operable.
No. Item Description
1 Power-On Indicator, Power Button The power-on indicator lights when the system power is on.
The power button controls the power supply output to the
system.
2 NMI Button The button to troubleshoot software and device driver errors
when running certain operating systems. This button can be
pressed using the end of a paper clip.
Use this button only if directed to do so by qualified support
personnel or by the operating system documentation.
Table continues…
Hardware overview
20 Deploying Avaya SBCE August 2015
Comments on this document? [email protected]