Avaya Session Border Controllerfor Enterprise User manual

Deploying Avaya Session Border
Controller for Enterprise
Release 6.3
Issue 5
August 2015

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Contents
Chapter 1: Introduction............................................................................................................ 7
Purpose.................................................................................................................................. 7
Intended audience................................................................................................................... 7
Document changes since last issue.......................................................................................... 7
Related resources................................................................................................................... 7
Documentation.................................................................................................................. 7
Training............................................................................................................................ 8
Viewing Avaya Mentor videos............................................................................................. 8
Support.................................................................................................................................. 9
Warranty................................................................................................................................. 9
Chapter 2: Hardware overview.............................................................................................. 10
Avaya SBCE servers............................................................................................................. 10
Supported device types......................................................................................................... 10
Panel descriptions................................................................................................................. 11
Front panel (Dell R210–ii, Dell R210–ii XL)........................................................................ 11
Rear panel (Dell R210–ii, Dell R210–ii XL)........................................................................ 14
Front panel (Portwell CAD-0208)...................................................................................... 15
Rear panel (Portwell CAD-0208)....................................................................................... 15
Front panel (AMAX EMS)................................................................................................. 16
Rear panel (AMAX EMS)................................................................................................. 17
Front view of Dell R320 Server......................................................................................... 18
Back view of Dell R320 server.......................................................................................... 19
Front view of Dell R620 Server......................................................................................... 20
Back view of Dell R620 Server......................................................................................... 22
Front view of HP DL360 G7 Server................................................................................... 23
Back view of HP DL360 G7 Server................................................................................... 24
Front view of HP DL360p G8 Server................................................................................. 25
Rear view of HP DL360p G8 Server.................................................................................. 25
Specifications........................................................................................................................ 26
Processors..................................................................................................................... 26
System memory.............................................................................................................. 26
On-board storage............................................................................................................ 27
Ethernet port labels......................................................................................................... 27
Interfaces....................................................................................................................... 30
Chapter 3: Deployment process............................................................................................ 33
Deployment process.............................................................................................................. 33
Deployment checklist............................................................................................................. 33
Chapter 4: Deploying options................................................................................................ 35
Single server......................................................................................................................... 35
4 Deploying Avaya SBCE August 2015
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Multiple servers..................................................................................................................... 35
Chapter 5: Preparing for installation..................................................................................... 38
Introduction........................................................................................................................... 38
Hardware safety.................................................................................................................... 38
Ground the equipment..................................................................................................... 39
Do not operate in an explosive atmosphere....................................................................... 39
Keep away from live circuits inside the equipment.............................................................. 39
Observe all cautions and warnings in the manual............................................................... 39
Flammability................................................................................................................... 39
EMI caution..................................................................................................................... 40
Lithium battery caution..................................................................................................... 40
Equipment inventory.............................................................................................................. 40
Meeting site requirements...................................................................................................... 41
Building and electrical code requirements.......................................................................... 41
Physical system protection requirements........................................................................... 42
Rack requirements.......................................................................................................... 42
Meeting cabling requirements................................................................................................. 44
Cabling standards........................................................................................................... 44
Cable labeling and record keeping.................................................................................... 45
RJ-45 connector jackets................................................................................................... 45
Connecting cables to the server........................................................................................ 45
Meeting power requirements.................................................................................................. 46
Preparing a USB device or DVD for installation or upgrade....................................................... 46
Preparing a USB device on Windows................................................................................ 46
Preparing a USB device on Linux..................................................................................... 47
Preparing a DVD............................................................................................................. 47
Chapter 6: Installation............................................................................................................ 48
About installation................................................................................................................... 48
Mounting the server to an equipment rack......................................................................... 48
Connection of the server to the VoIP network.................................................................... 49
Installing fix to correct ports for Dell R320 servers.............................................................. 50
Avaya SBCE installation.................................................................................................. 52
Chapter 7: Avaya SBCE configuration.................................................................................. 57
Configuring an EMS plus SBCE deployment............................................................................ 57
Configuring EMS................................................................................................................... 59
Configuring Avaya SBCE....................................................................................................... 62
Field descriptions.................................................................................................................. 64
Appliance Configuration field descriptions......................................................................... 64
Management Interface Setup field descriptions.................................................................. 65
Console and SSH passwords complexity................................................................................. 66
Remote access..................................................................................................................... 66
Chapter 8: Verifying EMS operation...................................................................................... 68
Logging on to the EMS web interface...................................................................................... 68
Contents
August 2015 Deploying Avaya SBCE 5
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Logging in to EMS through console......................................................................................... 68
Logging in to EMS through a serial console....................................................................... 69
Logging in to EMS through VGA connection...................................................................... 69
Logging in to Avaya SBCE through SSH connection................................................................ 70
Chapter 9: Licensing requirements....................................................................................... 71
Avaya SBCE license features................................................................................................. 71
License installation................................................................................................................ 72
Installing a license on WebLM server on System Manager.................................................. 72
Installing a license file on the local WebLM server.............................................................. 72
Configuring WebLM server IP address on EMS....................................................................... 73
Appendix A: Acronyms and abbreviations.......................................................................... 74
Contents
6 Deploying Avaya SBCE August 2015
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Chapter 1: Introduction
Purpose
This guide provides information about how to install and configure Avaya Session Border Controller
for Enterprise (SBCE) in a Session Initiation Protocol (SIP) enterprise VoIP network.
Intended audience
This document is intended for anyone who wants to install, configure, and verify Avaya SBCE. The
audience includes and is not limited to implementation engineers, field technicians, business
partners, and customers.
Document changes since last issue
The following changes have been made to this document since the last issue:
• Included panel descriptions and specifications of the Dell R320 server that Avaya SBCE
supports from Release 6.3.2.
• Included information about running scripts before installing Avaya SBCE on a Dell R320 server.
Related resources
Documentation
The following table lists the documents related to this product. Download the documents from the
Avaya Support website at http://support.avaya.com
August 2015 Deploying Avaya SBCE 7
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Title Description Audience
Design
Avaya Session Border Controller for
Enterprise Overview and
Specification
High-level functional and technical
description of characteristics and
capabilities of the Avaya SBCE.
Sales engineers, solution
architects, and
implementation
engineers
Implementation
Installing Dell R620 Hardware installation and preliminary
configuration
Implementation
engineers
Installing HP DL360 G7 Hardware installation and preliminary
configuration
Implementation
engineers
Upgrading Avaya Session Border
Controller for Enterprise
Procedures for upgrading to Avaya SBCE
6.3
Implementation
engineers
Deploying Avaya Session Border
Controller for Enterprise in
Virtualized Environment
Procedure to deploy Avaya SBCE on
VMware.
Implementation
engineers
Maintenance and Troubleshooting
Administering Avaya Session
Border Controller for Enterprise
Configuration and administration
procedures.
Implementation
engineers and
administrators
Troubleshooting and Maintaining
Avaya Session Border Controller for
Enterprise
Troubleshooting and maintenance
procedures for Avaya SBCE.
• Sales engineers
• Implementation
engineers
Training
The following course is available on the Avaya Learning website at www.avaya-learning.com. After
logging into the website, enter the course code or the course title in the Search field and click Go to
search for the course.
Course code Course title
5U00090E Knowledge Access: Avaya Session Border Controller
Viewing Avaya Mentor videos
Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya
products.
About this task
Videos are available on the Avaya Support website, listed under the video document type, and on
the Avaya-run channel on YouTube.
Introduction
8 Deploying Avaya SBCE August 2015
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Procedure
• To find videos on the Avaya Support website, go to support.avaya.com and perform one of the
following actions:
- In Search, type Avaya Mentor Videos to see a list of the available videos.
- In Search, type the product name. On the Search Results page, select Video in the
Content Type column on the left.
• To find the Avaya Mentor videos on YouTube, go to www.youtube.com/AvayaMentor and
perform one of the following actions:
- Enter a key word or key words in the Search Channel to search for a specific product or
topic.
- Scroll down Playlists, and click the name of a topic to see the available list of videos posted
on the website.
Note:
Videos are not available for all products.
Support
Go to the Avaya Support website at http://support.avaya.com for the most up-to-date
documentation, product notices, and knowledge articles. You can also search for release notes,
downloads, and resolutions to issues. Use the online service request system to create a service
request. Chat with live agents to get answers to questions, or request an agent to connect you to a
support team if an issue requires additional expertise.
Warranty
Avaya provides a one-year limited warranty on Avaya SBCE hardware and 90 days on Avaya SBCE
software. To understand the terms of the limited warranty, see the sales agreement or other
applicable documentation. In addition, the standard warranty of Avaya and the support details for
Avaya SBCE in the warranty period is available on the Avaya Support website http://
support.avaya.com/ under Help & Policies > Policies & Legal > Warranty & Product Lifecycle.
See also Help & Policies > Policies & Legal > License Terms.
Support
August 2015 Deploying Avaya SBCE 9
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Chapter 2: Hardware overview
Avaya SBCE servers
The Avaya SBCE servers are fully integrated, user-installable chassis. Avaya SBCE supports the
following hardware:
• Portwell CAD-0208
• Dell R210 II, Dell R210 II XL, Dell R320, and Dell R620
• Supermicro AMAX EMS
• HP DL 360 G7 and HP DL 360 G8
For specification of the servers mentioned in the preceding list, see Specification.
Supported accessories and specific add-on devices
• CDROM/USB
Note:
Dell 210 servers and CAD 0208 servers do not have a CD/DVD drive. However, all servers
support USB.
Supported device types
The following table lists the device types supported by each server. The table also contains
information about the number of NICs available and the hardware category for each server.
Hardware
model
Number
of NICs
DVD drive Hardware
category
Device type supported
EMS Avaya SBCE EMS+Avaya
SBCE
Supermicro
AMAX
2 Available EMS Supported Not supported Not supported
CAD 0208 4 Unavailable 110 Not supported Not supported Supported
Dell R210 2 Unavailable EMS Supported Not supported Not supported
Dell R210 6 Unavailable 310 Not supported Supported Supported
Dell R320 6 Available 310 Supported Supported Supported
Table continues…
10 Deploying Avaya SBCE August 2015
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