Avaya IX HC020 User manual

Using Avaya IX™ Huddle Camera HC020
Release 10.2
Issue 1
November 2019

© 2019, Avaya Inc.
All Rights Reserved.
Note
Using a cell, mobile, or GSM phone, or a two-way radio in close
proximity to an Avaya IP telephone might cause interference.
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IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE
FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES
IN WHICH IT DOES NOT RECEIVE REMUNERATION TO: (I)
ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD
(“AVC VIDEO”) AND/OR (II) DECODE AVC VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL
ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED
OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL
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Preventing Toll Fraud
“Toll Fraud” is the unauthorized use of your telecommunications
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company's behalf). Be aware that there can be a risk of Toll Fraud
associated with your system and that, if Toll Fraud occurs, it can
result in substantial additional charges for your telecommunications
services.
Avaya Toll Fraud intervention
If You suspect that You are being victimized by Toll Fraud and You
need technical assistance or support, call Technical Service Center
Toll Fraud Intervention Hotline at +1-800-643-2353 for the United
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Information about Avaya’s security support policies can be found in
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Suspected Avaya product security vulnerabilities are handled per the
Avaya Product Security Support Flow (https://
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Regulatory Statements
Industry Canada (IC) Statements
RSS Standards Statement
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including
interference that may cause undesired operation of the
device.

Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:
1. L'appareil ne doit pas produire de brouillage, et
2. L'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
Radio Transmitter Statement
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power
(EIRP) is not more than that necessary for successful
communication.
Conformément à la réglementation d'Industrie Canada, le présent
émetteur radio peut fonctionner avec une antenne d'un type et d'un
gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie
Canada. Dans le but de réduire les risques de brouillage
radioélectrique à l'intention des autres utilisateurs, il faut choisir le
type d'antenne et son gain de sorte que la puissance isotrope
rayonnée équivalente ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication satisfaisante.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
Radiation Exposure Statement
This equipment complies with FCC & IC RSS102 radiation exposure
limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm
between the radiator & your body. This transmitter must not be co-
located or operating in conjunction with any other antenna or
transmitter.
Cet équipement est conforme aux limites d'exposition aux
rayonnements ISEDétablies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de 20
cm de distance entre la source de rayonnement et votre corps.
This product meets the applicable Innovation, Science and Economic
Development Canada technical specifications.
Industry Canada (IC) Statements
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformeà la norme
NMB-003 du Canada.
Japan Statements
Class B Statement
This is a Class B product based on the standard of the VCCI Council.
If this is used near a radio or television receiver in a domestic
environment, it may cause radio interference. Install and use the
equipment according to the instruction manual.
Denan Power Cord Statement
Danger:
Please be careful of the following while installing the
equipment:
• Please only use the connecting cables, power cord, and
AC adapters shipped with the equipment or specified by
Avaya to be used with the equipment. If you use any
other equipment, it may cause failures, malfunctioning,
or fire.
• Power cords shipped with this equipment must not be
used with any other equipment. In case the above
guidelines are not followed, it may lead to death or
severe injury.
本製品を安全にご使用頂くため、以下のことにご注意ください。
•接続ケーブル、電源コード、AC アダプタなどの部品は、必ず
製品に同梱されております添付品または指定品をご使用くだ
さい。添付品指定品以外の部品をご使用になると故障や動作
不良、火災の原因となることがあります。
•同梱されております付属の電源コードを他の機器には使用し
ないでください。上記注意事項を守らないと、死亡や大怪我
など人身事故の原因となることがあります。
México Statement
The operation of this equipment is subject to the following two
conditions:
1. It is possible that this equipment or device may not cause
harmful interference, and
2. This equipment or device must accept any interference,
including interference that may cause undesired operation.
La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. Es posible que este equipo o dispositivo no cause
interferencia perjudicial y
2. Este equipo o dispositivo debe aceptar cualquier
interferencia, incluyendo la que pueda causar su operación
no deseada.
U.S. Federal Communications Commission (FCC) Statements
Compliance Statement
The changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
To comply with the FCC RF exposure compliance requirements, this
device and its antenna must not be co-located or operating to
conjunction with any other antenna or transmitter.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interferences that may cause undesired
operation.
When using IEEE 802.11a wireless LAN, this product is restricted to
indoor use, due to its operation in the 5.15 to 5.25GHz frequency
range. The FCC requires this product to be used indoors for the
frequency range of 5.15 to 5.25GHz to reduce the potential for
harmful interference to co channel mobile satellite systems. High-
power radar is allocated as the primary user of the 5.25 to 5.35GHz
and 5.65 to 5.85GHz bands. These radar stations can cause
interference with and/or damage to this device.
Class B Part 15 Statement
For product available in the USA/Canada market, only channel 1~11
can be operated. Selection of other channels is not possible.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designated to provide reasonable protection against
harmful interferences in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interferences to radio or
television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment . This equipment should be installed
and operated with minimum distance of 8 in or 20 cm between the
radiator and your body. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
EU Countries
This device when installed complies with the essential requirements
and other relevant provisions of EMC Directive 2014/30/EU, Radio
Equipment Directive 2014/53/EU (RED), and LVD Directive
2014/35/EU. A copy of the Declaration may be obtained from http://
support.avaya.com or Avaya Inc., 4655 Great America Parkway,
Santa Clara, CA 95054–1233 USA.
WiFi transmitter
• Frequencies for 2412-2472 MHz, transmit power: 17.8 dBm
• Frequencies for 5180-5240 MHz, transmit power: 19.14 dBm
Brazil Statement
Este equipamento não tem direito à proteção contra interferência
prejudicial e não pode causar interferência em sistemas devidamente
autorizados
General Safety Warning
• Use only the Avaya-approved Limited Power Source power
supplies specified for this product.
• Ensure that you:
- Do not operate the device near water.
- Do not use the device during a lightning storm.
- Do not report a gas leak while in the vicinity of the leak.
- For Accessory Power Supply: Use Only Limited Power
Supply EDAC EA1019AVRS Output 5Vdc, 3A, and
products that conform to Radio Equipment Directive, EU
directive 2014/53/EU.
• Do not push objects into holes and ventilation slots of the
device.
• Do not place a naked flame source, such as lighted candles,
on or near the device.
• Do not intentionally hit the device or place heavy or sharp
objects on the device.
• Do not attempt to repair the device yourself. Always use a
qualified service agent to perform adjustments and repairs.
• Keep the device away from benzene, diluents, and other
chemicals.
Avertissement de sécurité général
• Utilisez uniquement les alimentations par source à puissance
limitée approuvées par Avaya et spécifiées pour ce produit.
• Assurez-vous de prendre les précautions suivantes:
- N'utilisez pas l'appareil à proximité d'une source d'eau.
- N'utilisez pas l'appareil en cas d'orage.
- En cas de fuite de gaz, éloignez-vous avant de la signaler.
- Pour l'alimentation électrique d'un auxiliaire : utilisez
uniquement une alimentation à puissance limitée EDAC
EA1019AVRS sortie 5Vdc, 3A, et des produits conformes
à la directive relative aux équipements radioélectriques,
directive UE 2014/53/UE.
• N'enfoncez pas d'objets dans les trous et les orifices de
ventilation de l'appareil.
• Ne placez par sur l'appareil ou à proximité de ce dernier une
flamme libre, telle que des bougies allumées.
• Ne heurtez pas intentionnellement l'appareil et ne placez pas
d'objets lourds ou pointus sur celui-ci.
• Ne tentez pas de réparer vous-même l’appareil. Utilisez
toujours un prestataire de services qualifié pour effectuer les
réglages et les réparations.
• Conservez l'appareil loin de sources de benzène, de diluants
et d'autres produits chimiques.
Trademarks
The trademarks, logos and service marks (“Marks”) displayed in this
site, the Documentation, Hosted Service(s), and product(s) provided
by Avaya are the registered or unregistered Marks of Avaya, its
affiliates, its licensors, its suppliers, or other third parties. Users are
not permitted to use such Marks without prior written consent from
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contained in this site, the Documentation, Hosted Service(s) and
product(s) should be construed as granting, by implication, estoppel,
or otherwise, any license or right in and to the Marks without the
express written permission of Avaya or the applicable third party.
Avaya is a registered trademark of Avaya Inc.
All non-Avaya trademarks are the property of their respective owners.
Linux® is the registered trademark of Linus Torvalds in the U.S. and
other countries.

Contents
Chapter 1: Introduction............................................................................................................ 7
Chapter 2: Packing List............................................................................................................ 8
Chapter 3: Setting up Avaya IX™ Huddle Camera HC020...................................................... 9
Setting up Avaya IX™ Huddle Camera HC020 as the main camera.............................................. 9
Setting up Avaya IX™ Huddle Camera HC020 as a USB camera for your Avaya IX™ Workplace
Client.................................................................................................................................... 11
Chapter 4: HC camera software client setup........................................................................ 12
Chapter 5: Infrared remote control........................................................................................ 14
Chapter 6: Maintenance and incorrect use.......................................................................... 17
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Chapter 1: Introduction
This is the user guide for the PTZ HC020 Camera for the Avaya XT Series. This brings a high
quality 4K sensor video source to your endpoint, with HD 1080p and 30 frames per second (fps),
including 8x digital zoom, and an optimal horizontal field of view for video conference rooms.
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Chapter 2: Packing List
Avaya HC020 Remote control 2x AAA batteries
USB 3.0
Quick guide Safety declaration
Type-A and Type-B
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Chapter 3: Setting up Avaya IX™ Huddle
Camera HC020
You can use the Avaya IX™ Huddle Camera HC020 as the main camera on XT4300, XT5000, and
XT7100 or as a USB camera for your Avaya IX™ Workplace Client.
Related links
Setting up Avaya IX Huddle Camera HC020 as the main camera on page 9
Setting up Avaya IX Huddle Camera HC020 as a USB camera for your Avaya IX Workplace
Client on page 11
Setting up Avaya IX™ Huddle Camera HC020 as the main
camera
About this task
You can use the Avaya IX™ Huddle Camera HC020 as the main camera on XT4300, XT5000, and
XT7100. The HC camera has embedded microphones which by default are active as the audio
source input of the XT codec.
Note:
• The USB port is also used for camera control.
• Camera presets are not available as yet.
Procedure
1. Plug the USB Type-B connector into the USB Type-B socket at the rear of the camera.
November 2019 Using Avaya IX™ Huddle Camera HC020 9
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Plug the USB
connector into
the upper
USB socket
Plug the USB
connector into
the upper
USB socket
XT5000 or XT4000 Series Codec Unit XT7100 Series Codec Unit
2. Plug the USB Type-A connector into the upper USB Type-A socket at the rear of the XT
Series endpoint (XT4300, XT5000 or XT7100).
3. Remove the small plastic lens cover before using the camera.
4. If you are using Avaya IX™ Huddle Camera HC020 as the first camera, you must enable it
as the default camera in one of the following two ways:
• Using the directly attached interface (monitor and keyboard), select: Configure >
Advanced > I/O connections > Cameras > General > Default Camera > USB
• Through the web using the IP address, select: Administrator Settings > I/O
Connections > Cameras > General > Default camera > USB
The video signal source for the XT unit is changed to the USB port.
5. To configure the audio source, see Avaya IX Video Conferencing XT Series Deployment
Guide.
Setting up Avaya IX™ Huddle Camera HC020
November 2019 Using Avaya IX™ Huddle Camera HC020 10
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Related links
Setting up Avaya IX Huddle Camera HC020 on page 9
Setting up Avaya IX™ Huddle Camera HC020 as a USB
camera for your Avaya IX™ Workplace Client
About this task
You can use the Avaya IX™ Huddle Camera HC020 as a USB camera for your Avaya IX™
Workplace Client. The audio source is the embedded microphones.
Note:
Under this configuration, you can control Avaya IX™ Huddle Camera HC020 using the
provided remote control.
Procedure
1. Plug the USB Type-B connector into the USB Type-B socket at the rear of the camera.
2. Plug the USB Type-A connector into your laptop USB port. To ensure optimal camera
performance plug it into a USB 3.x port and not a USB hub or docking station. Plugging the
camera into a USB 2.0 port may deliver insufficient power to the camera and does not
guarantee proper behavior in all the possible scenarios and with all laptop models.
Related links
Setting up Avaya IX Huddle Camera HC020 on page 9
Setting up Avaya IX™ Huddle Camera HC020 as a USB camera for your Avaya IX™ Workplace Client
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Chapter 4: HC camera software client setup
About this task
After you install the camera, you must configure the camera to be the source camera for your
desired software client application. Perform the following steps to use the camera with Avaya IX™
Workplace Client.
Before you begin
Install the camera.
Procedure
1. Run the Avaya IX™ Workplace Client application on Windows or macOS.
2. Select the Settings > User Preferences Audio/Video menu and select the HC camera
among the available cameras.
Figure 1: Windows
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Figure 2: macOS
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Chapter 5: Infrared remote control
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No. Name Function Description
1 Standby Button Enter into standby mode (not
supported).
2 Position Buttons To set preset or call preset.
3 * Button Used with other buttons.
4 Set Preset Button Store a preset position.
[PRESET] + Numeric button (0-9):
Setting a corresponding numeric
key preset position.
5 Home Button Press [HOME] back to the middle
position.
6 Back Button Press to return to previous.
7 Zoom Buttons Slow Zoom: Zoom In [+] or Zoom
Out [-] slowly
Fast Zoom: Zoom In [+] or Zoom
Out [-] fast
8 Set Pan Left/Right Setting the direction of the pan.
• Simultaneously press [L/R SET]
+ 1 [STD]: set the pan turn the
same direction as the L/R Set.
• Simultaneously press [L/R SET]
+ 2 [REV]: set the pan turn the
opposite direction as the L/R
Set.
9 Focus Buttons Used for focus adjustment.
Press [AUTO] to adjust the focus
on the center of the object
automatically.
Press [MANUAL] to adjust the
focus on the center of the object
manually.
Adjust it with [FAR] (Focus on far
object) and [NEAR] (Focus on
near object).
10 Camera Select Buttons Press the button corresponding to
the camera you want to operate
with the remote controller.
11 # Button Used with other buttons.
Table continues…
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No. Name Function Description
12 Set Camera IR Address Buttons [*]+[#]+[F1]: Address 1
[*]+[#]+[F2]: Address 2
[*]+[#]+[F3]: Address 3
[*]+[#]+[F4]: Address 4
13 Clear Preset Buttons Clear preset: Erase a preset
position.
[RESET] + Numeric button (0-9)
14 Pan/Tilt Control Buttons Press arrow buttons to perform
panning and tilting.
Press [HOME] button to return to
original position.
15 Menu Press [MENU] to enter or exit
menu.
16 BLC (Backlight Compensation)
ON/OFF Button
Press [BLC ON/OFF] to enable
the backlight compensation. Press
it again to disable the backlight
compensation.
Note:
• Effective only in auto
exposure mode.
• If a light is behind the
subject, the subject will
become dark. In this case,
press the [BACKLIGHT
ON/OFF] button. To cancel
this function, press
[BACKLIGHT ON/OFF]
button.
17 PTZ Reset Button Not supported.
Infrared remote control
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Chapter 6: Maintenance and incorrect use
Camera maintenance
• If the camera will not be used for a long time, turn off the power switch and disconnect the AC
adaptor power cord from the power socket.
• Use a soft cloth or tissue to clean the camera cover. If the camera is very dirty, clean it with
diluted neutral detergent. Do not use any type of solvents, which may damage the surface.
• Use a soft, dry, and clean cloth to polish the lens.
Incorrect use
• Do not point the camera at extremely bright objects for a long period of time, such as sunlight,
powerful light sources, and so on.
• Do not operate in unstable lighting conditions to avoid image flickering.
• Do not operate close to powerful electromagnetic radiation, such as TV or radio transmitters.
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Table of contents
Other Avaya Security Camera manuals