AVer MT300 User manual

MT300 Matrix Tracking Box
User Manual

Federal Communication Commission
NOTE: This equipment has been tested and found to comply with the limits for a Class Adigital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe
A est conforme à la norme NMB-003 du Canada.
Warning
This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
Caution
Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries
According to the Instructions.
COPYRIGHT
© 2023 AVer Information Inc. All rights reserved. | June 14, 2023
The information contained in this documentation is subject to change without notice.

More Help
For FAQs, technical support, software and user manual download, please visit:
Headquarters
Download Center: https://www.aver.com/download-center
Technical Support: https://www.aver.com/technical-support
USA Branch office
Download Center: https://www.averusa.com/pro-av/support/
Technical Support: https://averusa.force.com/support/s/contactsupport
Europe Branch office
Download Center: https://www.avereurope.com/download-center
Technical Support: https://www.avereurope.com/technical-support
Contact Information
Headquarters
AVer Information Inc.
https://www.aver.com
8F, No.157, Da-An Rd., Tucheng Dist., New Taipei City 23673, Taiwan
Tel: [phone]
USA Branch Office
AVer Information Inc., Americas
https://www.averusa.com
668 Mission Ct., Fremont, CA 94539, USA
Tel: [phone]
Toll-free: [phone]
Technical support: [e-mail]
Europe Branch Office
AVer Information Europe B.V.
https://www.avereurope.com
Westblaak 134, 3012 KM, Rotterdam, The Netherlands
Tel: [phone]
Technical support: [e-mail]
Japan Branch Office
アバー・インフォメーション株式会社
https://jp.aver.com
〒160-0023 日本東京都新宿区西新宿 3-2-26 立花新宿ビル 7 階
Tel: [phone]
テクニカル・サポート:https://jp.aver.com/technical-support
Vietnam Branch Office
Công ty TNHH AVer Information (Việt Nam)
Tầng 5, 596 Nguyễn Đình Chiểu, P.3, Quận 3,
Thành phốHồChíMinh 700000, Việt Nam
Tel: [phone]

Contents
Overview.........................................................................................................................1
Package Contents.......................................................................................................1
Optional Accessories ..................................................................................................1
Connections................................................................................................................2
Dimensions.................................................................................................................4
LED Indicators ............................................................................................................4
Cable Fixing Plate Installation.....................................................................................5
Desk Mount Installation...............................................................................................6
Server Rack Mount (Optional Accessories) ................................................................6
Getting Started...............................................................................................................7
Web Interface Setup...................................................................................................7
With AVer IPCam Utility..........................................................................................7
With Power over Ethernet Plus (PoE+)..................................................................8
Main Screen................................................................................................................9
Device.......................................................................................................................10
Profile........................................................................................................................12
Auto Mode Settings..............................................................................................12
PTZ Link (Premium version) Integration..........................................................12
Supported AVer Cameras................................................................................13
Select Group ...................................................................................................15
Pair Presets with Microphone Channels..........................................................19
Manual Mode Settings .........................................................................................21
Video.........................................................................................................................22
Network.....................................................................................................................23
NDI (MT300N) ..........................................................................................................25
System......................................................................................................................27
Help ..........................................................................................................................28
Specification ................................................................................................................29

Troubleshooting...........................................................................................................30

1
Overview
Package Contents
MT300
Matrix Tracking Box
Power Adapter &
Power Cord
Cable Fixing Plate
(x2)
Cable Ties (x13)
3.0 x 5mm
Flat Head Screw (x5)
3.0 x 5mm
Truss Head Screw (x4)
M3 x 10mm
Screws (x4)
Rack Mount Bracket
(x2)
USB 3.0 Cable (x2)
1.5 m/4.92 ft
RS-422 Cable
Quick Start Guide
Warranty Card*
*Only for Japan
Optional Accessories
Server Rack Mount
3.0 x 5mm
Flat Head Screw (x3)
3.0 x 5mm
Truss Head Screw (x2)

2
Connections
Front Panel
1. Power Button
2. Reset Button
3. Status LEDs
4. HDMI Out Port*2
5. USB Out 3.0 Port (Type-B)*2
(Only 1 USB output each time)
Back Panel
6. DC Power Jack
7. PoE+ Port IEEE 802.3AT
8. Ethernet Port
9. HDMI In Port*3
10. USB In 2.0 Port (Type-A)*3
11. RS-422 Port
12. Kensington Lock

3
Front Panel
Back Panel
Network

4
Dimensions
LED Indicators
STATUS (Power/System)
LED
Status
Solid orange
Powered on but not operating
Solid green
Operating successfully
Flashing green
Firmware updating
USB 1 / USB 2
LED
Status
Solid green
Connected and ready for UVC / UAC streaming
Flashing green
Streaming in UVC / UAC
LAN 1 / LAN 2
LED
Status
Solid green
Ethernet connected

5
Cable Fixing Plate Installation
1. Secure the cable fixing plates to the tracking box with 5 flat hat 3.0 x 5mm screws in the package.
2. Plug in cables.
3. Use 13 cable ties in the package to secure
the cables and cable fixing plates.
P/N: 300AU8D0-EA9

6
Desk Mount Installation
1. Secure the mount brackets on the tracking box.
Screw: 4 truss head screws, 3.0 x 5mm
2. Install the mount brackets and the tracking box under the desk.
Screw: 4 screws, M3 x 10mm
Server Rack Mount (Optional Accessories)
For details on optional accessories, consult your local dealer.

7
Getting Started
Web Interface Setup
Configure settings through the web interface.
With AVer IPCam Utility
1. Download and run IPCam Utility from the AVer Download Center
(https://www.aver.com/download-center).
2. Click Search to see the list of devices.
3. If the tracking box doesn’t appear, make sure:
The Ethernet cable is well connected to the tracking box.
The tracking box and the PC running IPCam Utility are in the same LAN segment.
4. Select the tracking box from the list to see device information in Settings.
The default network is Static IP, and the default username/password is admin/admin.
Network Port
Default IP Address
PoE+ Port (Recommended)
192.168.1.168
Ethernet Port
192.168.168.168
To change the network to DHCP, enter the ID/Password in the Login field, check the device
checkbox, select DHCP in Settings, and then click Apply.
5. Double-click on the device row to open the web interface,.
6. Enter the default username/password admin/admin. First-time user will be prompted to change
your login.

8
With Power over Ethernet Plus (PoE+)
1. Connect the tracking box to the network using the PoE+ port.
2. Set up your computer with static IP 192.168.1.x.
3. Type in 192.168.1.168 in your web browser to open the web interface.
4. The default network is Static IP, and the default username/password is admin/admin.
5. You can also use the Ethernet port to open the web interface:
Network Port
Default IP Address
Computer IP setting
PoE+ Port (Recommended)
192.168.1.168
192.168.1.x
Ethernet Port
192.168.168.168
192.168.168.x

9
Main Screen
1. Account
Switch between admin and user accounts.
An admin account provides access to settings and configurations that are not available to a
user account.
A user account can select profiles and switch between Auto and Manual Mode.
2. Settings
Click to enter the settings menu.
3. Select profile
Select a pre-configured profile setting. A profile can include settings for both Auto and Manual
Mode.
4. Select mode
Switch between Auto and Manual Mode and see its camera live view.
5. Live view
Display the camera live view.

10
Device
Go to Settings icon on the main screen > Device.
To add cameras and microphones:
1. Click Add device.
2. Fill out the Add New Device dialog box.
Item
Description
Select Camera or Microphone
Add a camera or a microphone.
Connect camera via IP /
USB Port / HDMI Port
IP: Connect the camera via Ethernet or PoE+.
USB: Port 1 and 2 is used for video streaming, while Port 3 is
used for video and audio streaming. Enter a name to be
displayed in the device list.
HDMI: Select Control via IP or Control via RS-422. Enable or
disable human tracking in Control via RS-422.
IP Address
Auto search or manually enter the IP address.
Camera Account
Enter the camera’s account name.
Camera Password
Enter the camera’s password.
Streaming via RTSP/NDI
Real-Time Streaming Protocol (RTSP): Make sure your
camera and receiving device or application support RTSP.
Network Device Interface (NDI): Make sure your camera and
receiving device or application support NDI. Enter a name for
your NDI group (optional).
Device Name
Enter a name to be displayed in the device list.
3. Click Save.

11
To edit devices:
Hover over the device and click the Pencil icon.
Edit device in the dialog box and click Save.
To delete devices:
1. Hover over the device and click the Trash can icon.

12
Profile
Go to Settings icon on the main screen > Profile.
Auto Mode Settings
Auto Mode integrates AVer PTZ Link (Premium version) software, which connects AVer cameras to
third-party microphone systems (supported models) from Audio-Technica, ClearOne, Nureva,
Sennheiser, Shure and Yamaha.
Third-party microphone systems may require setup in their manufacture software. For details on
settings, please refer to <Supported Microphones> in the user manual for PTZ Link.
PTZ Link (Premium version) Integration
Features
IP connectivity

USB connectivity

Automatic video switching

Human tracking (supported models)

Active position (late 2023 release)

AVer camera + microphone group
25
Microphone channel
128
Preset point
256

13
Supported AVer Cameras
PTC V2 Series
PTC500 Series
PTC330 Series
PTC310 Series
PTC115 Series
PTC330UV2
TR333V2
PTC500S
TR530
PTC330
TR331
PTC310
TR311
PTC115
TR320
PTC320UNV2
TR323NV2
PTC500+
TR530+
PTC330N
TR331N
PTC310U
TR313
PTC115+
TR320+
PTC320UV2
PTC330U
TR333
PTC310H
PTC310UV2
TR313V2
PTC310N
TR311N
PTC310HWV2
TR311HWV2
PTC310UN
TR313N
PTC310HN
PTZ330V2 Series
PTZ310V2 Series
PTZ330 Series
PTZ310 Series
PTZ330V2
Late 2023 release
PTZ310V2
Late 2023 release
PTZ330
PTZ310
PTZ330NV2
Late 2023 release
PTZ310NV2
Late 2023 release
PTZ330N
PTZ310N
PTZ330UV2
PTZ310UV2
PTZ330UNV2
PTZ310UNV2
DL Series
DL30
*US model name in italics
**Orange models do not support human tracking.

14
Go to Settings icon on the main screen > Profile >Auto Mode Settings.
1. Profile
Select a profile to save the settings in or rename the profile from the drop-down list. The
settings are saved automatically when closing the Auto Mode Settings screen.
2. Select Output Layout
Select a video display layout for up to 3 devices.
3. Add Device Group
Add up to 25 AVer camera + microphone groups by selecting your camera, microphone and
microphone channels.

15
Select Group
The device groups are displayed in the Select Group section.
1. Device status
The icon indicates your camera status. Click the question mark for reference.
Icon
Status
Camera is sending data to MT300
Device online
Device offline
Incorrect account or password
2. Group +
Click to add camera + microphone pairs.