Limited Warranty
AVerMedia warrants that the Product is free from defects in material and/or
workmanship under normal use.
AVerMedia does not warrant that the operation of the Product will be uninterrupted or
error-free. The Limited Warranty does not cover:
The warranty period has expired;•
Product that has (a) serial numbers or the warranty sticker that have been removed•
tampered, damaged or altered, or (b) nonconforming.
Product purchased from an unauthorized distributor;•
Product has been tested, altered, modified, repaired or serviced by someone other•
than AVerMedia (or its authorized service centers);
Failure to adhere to user’s manual.•
Product that are operated in combination with third party’s software which may be•
obtained by user or provided by AVerMedia in the product packaging.
Product that are operated in combination with third party’s device(s)/equipment(s),•
or the damage is caused from computer viruses
Damage caused by (a) misuse, abuse, neglect, improper use of the physical•
or operating environment (such as the exterior ruptures, moisture, exposure to
temperature, high or low humidity, power overload, placement subject to extreme
environments that include a lack of ventilation or stacking, throwing, soakage, etc.)
or modification; (b) improper or unauthorized installation, wiring, repair, testing;
(c) use of the Product outside AVerMedia published guidelines; (d) accident, fire,
acts of God or force majeure such as natural disasters, environmental distress, or
lightning; power surges; (e)improper maintenance or failure to use the information
content in accordance with the Product.
Other than the above, similar circumstances not attributable to AVerMedia.•
Warranty Period
The term of the warranty begins from the date of purchase. Your dated sales receipt
showing the date of purchase is the proof of purchase. The warranty period varies
by product and is generally 1 or 2 years; consult your original AVerMedia product
packaging or user information provided by AVerMedia and local in-country distributor at
the time of purchase for the warranty term specific to your product ("Warranty Period").
