Avigilon ENC-4P-H264 User manual

Installation Guide
Avigilon™ Analog Video Encoder Model:
ENC-4P-H264

Important Safety Information
This manual provides installation and operation information and precautions for the use of this camera. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future use.
The Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
The Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury
to persons, damage to property or damage to the product itself if proper precautions are not followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
lDo not use near water or expose to dripping or splashing.
lDo not place objects filled with liquids above the device.
lDo not expose to rain or moisture.
lFor indoor use only.
If used outdoors, an approved outdoor mounting adapter or enclosure is required. Consult with Avigilon
for more information.
lInstallation must be performed by qualified personnel only, and must conform to all local codes.
lThis product is intended to be supplied by a UL Listed Power Unit marked “Class2” or “LPS” or “Limited
Power Source” with output rated 12VDC or 24VAC, 8W min. or Power over Ethernet (PoE), rated
48VDC, 8W min.
lAny external power supply connected to this product may only be connected to another Avigilon
product of the same model series. External power connections must be properly insulated.
lDo not connect directly to mains power for any reason.
CAUTION — Failure to observe the following instructions may result in injury or damage to the camera.
lDo not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
lDo not subject the cables to excessive stress, heavy loads or pinching.
lDo not open or disassemble the device. There are no user serviceable parts.
lRefer all servicing to qualified personnel. Servicing may be required when the device has been damaged
(such as from a liquid spill or fallen objects), has been exposed to rain or moisture, does not operate
normally, or has been dropped.
lDo not use strong or abrasive detergents when cleaning the device body.
lUse only accessories recommended by Avigilon.
2

lUse of controls or adjustments or performance of procedures other than those specified in this document
may result in hazardous radiation exposure.
Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This Class A digital apparatus complies with Canadian ICES-003.
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his own expense.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties
authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of separately
from household waste. When this product reaches its end of life, take it to a collection point designated by local
authorities. Some collection points accept products for free. The separate collection and recycling of your
product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that
protects human health and the environment.
3

Legal Notices
©2011 -2016,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILONCONTROL
CENTER, and ACC are trademarks of Avigilon Corporation. Other product names mentioned herein may be the
trademarks of their respective owners. The absence of the symbols ™ and ® in proximity to each trademark in this
document is not a disclaimer of ownership of the related trademark. Avigilon Corporation protects its
innovations with patents issued in the United States of America and other jurisdictions worldwide:
http://www.avigilon.com/patents. Unless stated explicitly and in writing, no license is granted with respect to any
copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its
licensors.
Disclaimer
This document has been compiled and published covering the latest product descriptions and specifications.
The contents of this document and the specifications of the products discussed herein are subject to change
without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither
Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the
information contained in this document; or (2) is responsible for your use of, or reliance on, the information.
Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages)
caused by reliance on the information presented herein.
Avigilon Corporation
http://www.avigilon.com
920-0044B
Revision: 6 - EN
20160704
4

Table of Contents
Overview 6
Front View 6
Rear View 7
Installation 8
Required Tools and Materials 8
Package Contents 8
Installation Steps 8
Mounting the Encoder 8
Connecting Cables 9
Assigning an IP Address 9
Accessing the Live VideoStream 10
For More Information 10
Cable Connections 11
Connecting External Power 11
Connecting to External Devices 11
Connecting Microphones and Speakers 12
LED Indicators 14
Reset to Factory Default Settings 15
Setting the IP Address Through the ARP/Ping Method 16
Specifications 17
Limited Warranty and Technical Support 19
5

Overview
Front View
1. Audio I/O connector
Accepts a mini-jack connector (3.5 mm).
2. Video input status LEDs
Provides information about the status of the analog video signal. The LED turns on when a video signal
has been detected.
3. Video inputs
Four BNC inputs for connecting analog video devices.
6 Overview

Rear View
1. Power connector block
Accepts a terminal block with either an AC or DC power connection. DC input can be either polarity. Only
required when Power over Ethernet is not available.
2. Ethernet port
Accepts an Ethernet connection to a network. Server communication and image data transmission occurs
over this connection. Also receives power when it is connected to a network that provides Power over
Ethernet.
The Ethernet Port has two status lights indicating link (left) and activity (right).
3. I/O connector block
Provides connections to external input/output devices.
4. Connection status LED
Provides information about camera operation. For more information, see LED Indicators on page14.
Rear View 7

Installation
Required Tools and Materials
lSmall slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using Power
over Ethernet.
Package Contents
lAvigilon™ H.264 Video Encoder
lTerminal Block
Installation Steps
Complete the following steps to install the camera:
Mounting the Encoder 8
Connecting Cables 9
Assigning an IP Address 9
Accessing the Live VideoStream 10
Mounting the Encoder
CAUTION — This Analog Audio/Video Encoder is designed for indoor use only. For outdoor use, a
suitable UL listed outdoor enclosure rated type 3 or better shall be used.
The encoder can be mounted in a 19" rack by attaching it to the ENC-BRK1U encoder bracket that can be
purchased separately. The bracket takes up to 1U of rack space and can hold 3 encoders.
Before installing the encoder, consider the following:
lElevated Operating Ambient — If installed in a closed or multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than room ambient. Therefore, consideration should
be given to installing the equipment in an environment compatible with the maximum ambient
temperature (Tma) specified by the manufacturer.
lReduced Air Flow — Installation of the equipment in a rack should be such that the amount of air flow
required for safe operation of the equipment is not compromised.
lMechanical Loading — Mounting of the equipment in the rack should be such that a hazardous condition is
not achieved due to uneven mechanical loading.
8 Installation

lCircuit Overloading — Consideration should be given to the connection of the equipment to the supply
circuit and the effect that overloading of the circuits might have on overcurrent protection and supply
wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this
concern.
Figure 1: ENC-BRK1U rack mountable bracket with 3 encoders.
To attach the encoder to a bracket, complete the following steps:
1. Line up the four holes on the bottom of the encoder with the hole pattern on the bracket.
2. Screw the encoder and bracket together with the screws provided.
Connecting Cables
Refer to the diagrams in the Overview section for the location of the different connectors.
To connect the cables required for proper operation, complete the following:
1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.),
connect the devices to the I/O connector block.
2. If an external microphone or speaker is required, connect the devices to the audio connector.
3. Connect power using one of the following methods:
oPower over Ethernet (PoE) Class 3 — If PoE is available, the LEDs will turn on.
oExternal Power — Connect an external 12 V DC or 24 V AC power source to the power connector
block.
4. Connect a network cable to the Ethernet Port (RJ-45 connector).
The Link LED will turn on once a network link has been established.
5. Connect analog video cameras to the encoder. Use the coax/BNC connector video inputs on the front of
the encoder.
The encoder supports 4 video inputs and is initially configured for a composite video input with 75 ohm
termination. The video standard (NTSC/PAL) is automatically detected. The video input status LEDs will
turn on if the encoder locks to the video signal. If the video source is connected in parallel with other
equipment, the input termination should be turned off, this can be done through the encoder web
interface.
6. Check that the Connection Status LED indicates the correct state. For more information, see LED
Indicators on page14.
Assigning an IP Address
The encoder automatically obtains an IP address by default. Once connected to a network, it attempts to locate
and obtain an IP address from a DHCP server. If this fails, Zero Configuration Networking (Zeroconf) is used to
choose an IP address. When the IP address is set using Zeroconf, the IP address is in the 169.254.0.0/16 subnet.
The IP address settings can be changed using one of the following methods:
Connecting Cables 9

lAvigilon Camera Installation Tool software application.
lEncoder's web browser interface: http://<encoder IP address>/
lARP/Ping method. For more information, see Setting the IP Address Through the ARP/Ping Method on
page16.
lNetwork Video Management software application (for example, Avigilon Control Center).
NOTE: The default encoder username is admin and the default password is admin.
Accessing the Live VideoStream
Live video stream can be viewed using one of the following methods:
lWeb browser interface: http://<IP address>/
lNetwork video management software application (for example, the Avigilon Control Center software).
NOTE: The default camera username is admin and the default camera password is admin.
For More Information
Additional information about setting up and using the device is available in the following guides:
lAvigilon Control Center™ Client User Guide
lAvigilon™ High Definition H.264 Web Interface User Guide
lAvigilon™ Camera Configuration Tool User Guide
lAvigilon™ USB Wifi Adapter System User Guide
The manuals are available on the Avigilon website: http://www.avigilon.com/support-and-downloads
10 Accessing the Live VideoStream

Cable Connections
Connecting External Power
NOTE: Do not perform this procedure if Power over Ethernet (POE) is used.
If PoE is not available, the device needs to be powered through the removable power connector block. Refer to
the diagrams in this guide for the location of the power connector block.
The device can be powered from 12 V DC or 24 V AC. The power consumption information is listed in the
product specifications.
To connect power to the power connector block, complete the following steps:
1. Remove the power connector block from the device.
2. Remove the insulation from ¼” (6mm) of the power wires. Do not nick or damage the wires.
3. Insert the two power wires into the two terminals on the power connector block. The connection can be
made with either polarity.
Use a small slotted (5/64” or 2mm blade width) screwdriver to loosen and tighten the terminals.
4. Attach the power connector block back into the receptacle on the device.
WARNING — This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or
“LPS” or “Limited Power Source” with output rated 12 V DC or 24 V AC, 8W min. or PoE rated 48 V DC,
8W min.
Connecting to External Devices
External devices are connected to the encoder through the I/O terminal. The pinout for the I/O terminal is shown
in the following diagram:
Figure 2: Example application.
Cable Connections 11

1. 3.3 VDC @200 mA max — 3.3 VDC output. May be used to power small relays in conjunction with the relay
outputs.
2. Ground
3. Input 1 — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or apply
between 3-15 V.
4. Input 2 — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or apply
between 3-15 V.
5. Input 3 — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or apply
between 3-15 V.
6. Input 4 — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or apply
between 3-15 V.
7. Output 1 — When active, Output is internally connected with the Ground pin. Circuit is open when inactive.
Maximum load is 25 VDC, 120 mA.
8. Output 2 — When active, Output is internally connected with the Ground pin. Circuit is open when inactive.
Maximum load is 25 VDC, 120 mA.
9. Output 3 — When active, Output is internally connected with the Ground pin. Circuit is open when inactive.
Maximum load is 25 VDC, 120 mA.
10. Output 4 — When active, Output is internally connected with the Ground pin. Circuit is open when inactive.
Maximum load is 25 VDC, 120 mA.
11. RS485 A — Half-duplex RS-485 interface for controlling PTZ cameras.
12. RS485 B — Half-duplex RS-485 interface for controlling PTZ cameras.
Connecting Microphones and Speakers
The encoder can be connected to up to four external microphones and speakers through the audio connectors.
The audio connectors support input and output for line-level audio signals. The connector is a mini- jack (3.5mm).
The pinout is shown in the following diagram.
Audio input and output use the left and right audio connections normally used on a stereo audio device.
Figure 3: TRS mini-jack audio connector
12 Connecting Microphones and Speakers

1. Audio IN
2. Audio OUT
3. GND
Connecting Microphones and Speakers 13

LED Indicators
Once connected to the network, the Connection Status LED will display the progress in connecting to the
Network Video Management software.
The following table describes what the LEDs indicate:
Connection State Connection Status
LED Description
Obtaining IPAddress One short flash every
second Attempting to obtain an IP address.
Discoverable Two short flashes
every second
Obtained an IPaddress but is not connected to the NetworkVideo
Management software.
Upgrading Firmware
Two short flashes
and one long flash
every second
Updating the firmware.
Connected On Connected to the Network Video Management software or an
ACC Server.
14 LED Indicators

Reset to Factory Default Settings
If the encoder no longer functions as expected, you can choose to restore the encoder to its factory default
settings.
Use the firmware revert button to reset the encoder.
Figure 4: The firmware revert button on the rear of the encoder.
1. Disconnect power from the device.
2. Using a straightened paperclip or similar tool, gently press and hold the firmware revert button.
3. While continuing to hold the button, power the device.
Release the button after three seconds.
CAUTION — Do not apply excessive force. Inserting the tool too far will damage the device.
Reset to Factory Default Settings 15

Setting the IP Address Through the ARP/Ping
Method
Complete the following steps to configure the encoder to use a specific IP address:
1. Locate and copy down the MAC Address (MAC) listed on the Serial Number Tag for reference.
2. Open a Command Prompt window and enter the following commands:
a. arp -s <New encoder IP Address> <encoder MAC Address>
For example: arp -s 192.168.1.10 00-18-85-12-45-78
b. ping -l 123 -t <New encoder IP Address>
For example: ping -l 123 -t 192.168.1.10
3. Reboot the encoder.
4. Close the Command prompt window when you see the following message:
Reply from <New encoder IP Address>: ...
16 Setting the IP Address Through the ARP/Ping Method

Specifications
Encoder
Video Input BNC connector
Audio Input/Output Line-level signal, TRS mini-jack (3.5 mm)
Network
Network 100Base-TX
Cabling Type CAT5
Connector RJ-45
API ONVIF compliance version 1.02, 2.00, Profile S (www.onvif.org)
Security Password protection, HTTPS encryption, digest authentication, WS authentication, user
access log
Streaming Protocols
IPv4, HTTP, HTTPS, SOAP, DNS, NTP, RTSP, RTCP, RTP, TCP, UDP, IGMP, ICMP, DHCP,
Zeroconf, ARP RTP/UDP, RTP/UDP multicast, RTP/RTSP/TCP, RTP/RTSP/HTTP/TCP,RTP/
RTSP/HTTPS/TCP, HTTP
Mechanical
Dimensions LxWxH 140 mm x 123 mm x 38 mm (5.5” x 4.8” x 1.5”)
Weight 0.62 kg (1.4 lbs)
Electrical
Power Consumption 8 W
Power Source
VDC: 12 V +/- 10%, 8 W min
VAC: 24 V +/- 10%, 10 VA min
PoE: IEEE802.3af Class 3 compliant
Power Connector 2-pin terminal block
Environmental
Operating
Temperature
12VDC: -10 °C to +48 °C (14 °F to 118 °F)
24VAC or POE: -10 °C to +50 °C (14 °F to 122 °F)
Storage
Temperature -10 °C to +70 °C (14 °F to 158 °F)
Humidity 0-95% non-condensing
Certifications
Certifications
UL
cUL
WEEE
CE
ROHS
RCM
KC
Specifications 17

EAC
Safety
UL 60950-1
CSA 60950-1
IEC/EN 60950-1
Electromagnetic
Emissions
FCC Part 15 Subpart B Class B
EN 55022 Class B
IC ICES-003 Class B
EN 61000-6-3
EN 61000-3-2
EN 61000-3-3
KN 22
Electromagnetic
Immunity
EN 55024
EN 61000-6-1
KN 24
18 Specifications

Limited Warranty and Technical Support
Avigilon warrants to the original consumer purchaser that this product will be free of defects in material and
workmanship for a period of 3 years from date of purchase.
The manufacturer’s liability hereunder is limited to replacement of the product, repair of the product or
replacement of the product with repaired product at the discretion of the manufacturer. This warranty is void if
the product has been damaged by accident, unreasonable use, neglect, tampering or other causes not arising
from defects in material or workmanship. This warranty extends to the original consumer purchaser of the
product only.
AVIGILON DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION,
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Avigilon, its distributors, dealers, agents or
employees shall create another warranty or modify this warranty. This warranty states Avigilon’s entire liability
and your exclusive remedy against Avigilon for any failure of this product to operate properly.
In no event shall Avigilon be liable for any indirect, incidental, special, consequential, exemplary, or punitive
damages whatsoever (including but not limited to, damages for loss of profits or confidential or other
information, for business interruption, for personal injury, for loss of privacy, for failure to meet any duty including
of good faith or of reasonable care, for negligence, and for any other pecuniary or other loss whatsoever) arising
from the use of or inability to use the product, even if advised of the possibility of such damages. Since some
jurisdictions do not allow the above limitation of liability, such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from
jurisdiction to jurisdiction.
Warranty service and technical support can be obtained by contacting Avigilon Technical Support by phone at
1.888.281.5182 or via email at [e-mail].
Limited Warranty and Technical Support 19