Avigilon H4PRO-B User manual

Web Interface User Guide
Avigilon™ High Definition H.264 IP Camera Models:
ENC-4P-H264, H3-B1, H3-B2, H3-B3, H3-BO1-IR, H3A-
BO1-IR, H3-BO2-IR, H3A-BO2-IR, H3-D1, H3-D2, H3-DC1,
H3-DC2, H3-3MH-DC1, H3-4MH-DC1, H3-DO1, H3A-DO1,
H3-DO2, H3A-DO2, H3-3MH-DO1, H3-4MH-DO1, H3-DP1,
H3A-DP1, H3-DP2, H3A-DP2, H3-3MH-DP1, H3-4MH-DP1,
H3M-DC1, H3M-DO1, H3M-DP1, H3PTZ and H4PRO-B

©2011 -2015,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, and AVIGILON CONTROL
CENTER are trademarks of Avigilon Corporation. Other product names mentioned herein may be the trademarks
of their respective owners. The absence of the symbols ™ and ® in proximity to each trademark in this product or
its packaging is not a disclaimer of ownership of the related trademark. Unless expressly granted in writing, no
license is granted with respect to any copyright, industrial design, trademark, patent or other intellectual property
rights of Avigilon Corporation or its licensors.20151009
This document has been compiled and published covering the latest product descriptions and specifications.
The contents of this document and the specifications of the products discussed herein are subject to change
without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither
Avigilon Corporation nor any of its affiliated companies guarantees the completeness or accuracy of the
information contained in this document and is not responsible for your use of, or reliance on, the information.
Avigilon Corporation shall not be responsible for any damages (including consequential damages) caused by
reliance on the information presented herein.
Avigilon Corporation
http://www.avigilon.com
UG-H3-D
Revision: 12 - EN
20151009
ii

Table of Contents
Introduction 1
System Requirements 1
Accessing the Camera Web Interface 2
Live View 3
Using the Camera Zoom and Focus Controls 3
Using Camera Presets 4
Saving a Still Image 4
Using the PTZ Camera Controls 4
Using the Encoder PTZ Controls 5
Setup 7
General 7
Network 8
Configuring 802.1x Port Based Authentication 9
Image and Display 11
Compression and Image Rate 14
Configuring RTSP Stream URI 15
Accessing the Still Image URI 15
Motion Detection 16
Privacy Zones 17
Storage 18
Enabling Onboard Storage 18
Downloading Recorded Video From the Web Interface 19
Downloading Recorded Video From the SD Card 19
Deleting Recorded Video 20
Digital Inputs and Outputs 21
Microphone 21
Speaker 22
Users 22
Adding a User 23
Editing Users and Passwords 23
Keeping Usernames and Passwords AfterFirmware Revert 23
System 24
Upgrading the Camera Firmware 24
Device Log 25
HD Multisensor Dome Camera 26
iii

Changing Settings Per Camera Head 26
PTZ Camera 28
PTZ Tours 28
Editing PTZ Tours 29
PTZ Limits 29
Encoder 31
Selecting a Port or Channel Option 31
Enabling Video Input Termination 31
Setting Up PTZ 31
iv

Introduction
All Avigilon™ high definition H.264 IP cameras and encoders include a web interface that allows you to view live
video and configure the device through a web browser.
Before you access the web interface, make sure you complete all the procedures described in the device
installation guide.
NOTE: Depending on the firmware version that you have running on your camera, the camera web interface may
look different from the screenshots in this manual.
System Requirements
The web interface can be accessed from any Windows, Mac or mobile device using one of the following
browsers:
lWindows Internet Explorer browser version 7.0 or later
lMozilla Firefox browser version 3.6 or later
lChrome browser 8.0 or later
lSafari 5.0 or later
lAndroid 2.2 (Froyo) browser or later
lApple iOS 5.0 browser or later.
Introduction 1

Accessing the Camera Web Interface
After the camera or encoder has been installed, you need the device’s IP address to access the web interface.
The IP address can be found in one of the following places:
lAvigilon™ Control Center Client: open the device Setup tab to see the details of the selected camera or
encoder.
lAvigilon™ Camera Installation Tool: click the Connect to Camera button to see the details of the
connected camera or encoder.
Once you have the IP address, complete the following procedure to access the web interface:
NOTE: The web browser must be configured to accept cookies or the camera web interface will not function
correctly.
1. On a computer with internet access, enter the device’s IP address into a web browser:
http://<camera IP address>/
For example: http://192.168.1.40/
2. You will automatically be prompted to enter your username and password to access the device.
The default username is admin, and the default password is admin. It is recommended that you change
the default password after your first login. Fo more information, see Editing Users and Passwords on page
23.
NOTE: You can only change the device password in the web interface. The password cannot be changed in the
network video management software.
2Accessing the Camera Web Interface

Live View
After you log in, the first page you see is the Live View. The Live View contains an image panel that displays the
live video stream.
If you are accessing an HD Multisensor Dome Camera, there may be up to four image panels displayed. Click an
image panel to zoom and control the image that is displayed.
Use the menu links in the top left corner to navigate through the web interface. Click Live View any time to
return to this page.
The following sections describe the buttons that may be displayed under the image panel if users have access
to Pan-Tilt-Zoom (PTZ) controls. To give a user PTZ controls, see Adding a User on page 23.
NOTE: Some options are disabled if they are not supported by the camera.
Using the Camera Zoom and Focus Controls
lTo zoom out, move the slider towards the right.
lTo zoom in, move the slider towards the left.
Live View 3

lTo focus towards zero, click << to take a large step or < to take a small step. Click 0 to focus at zero.
lTo focus towards infinity, click >> to take a large step or > to take a small step. Click Inf to focus at infinity.
lIf the camera supports auto focusing, click Auto Focus.
Using Camera Presets
1. On the Live View page, use the Zoom and Focus controls to focus the camera on a specific point in the
video image.
2. To add this camera position as a preset, enter a name in the Add Preset field then click Add.
3. To use a preset, select a configured preset from the Presets drop down list and click Go.
4. To delete a preset, select a preset from the drop down list then click Remove.
The presets can also be configured in the Avigilon Control Center Client software through the PTZ controls.
Saving a Still Image
If you see the Save Still to SD Card button from the Live View page, the camera supports the ability to take
snapshots of live video from the web interface.
To use this feature, the following settings are required for the camera:
lThere is an SD card in the camera. For more information, see the camera's installation guide.
lThe camera's Onboard Storage settings are enabled on the Storage page. For more information, see
Storage on page 18.
lThe camera's video format must be set to JPEG in the Compression and Image page. For more
information, see Compression and Image Rate on page 14.
Once all the requirements have been met, you can click Save Still to SDCard any time from the Live View page
and the image is automatically saved to the SD card.
To download the snapshot, complete Downloading Recorded Video From the Web Interface on page 19.
Snapshots are listed in the Recordings list without a duration, and are downloaded in JPEG format.
Using the PTZ Camera Controls
If you are accessing a standalone Pan-Tilt-Zoom (PTZ) camera, you can control Focus and Presets in the same
way as other cameras but you also have access to other features that are specific to the PTZ camera.
4Using Camera Presets

1. To zoom the camera:
lAdjust the Zoom slider.
lOr, click and drag to create a green box on the image panel to define the area you want to zoom in
to see.
2. To move the camera:
lClick anywhere on the image panel to center the camera to that point.
lOr, drag your mouse from center to move the camera in that direction. The farther the arrow is from
center, the faster the camera will move.
3. To perform a guard tour, select a tour from the drop down list then click Start. To setup a tour, see PTZ
Tours on page 28.
4. To stop a guard tour, click Stop. You can pause a tour at any time just by using the other PTZ controls.
Using the Encoder PTZ Controls
Any camera that is connected to an H.264 encoder can have the PTZ option enabled. Once enabled, the full
pan, tilt and zoom controls are displayed in the Live View for that camera.
To enable PTZ for cameras that are connected to an encoder, see Setting Up PTZ on page 31.
Using the Encoder PTZ Controls 5

1. Select a camera from the Port drop down list.
NOTE: The PTZ controls are only displayed when the camera is displayed by itself.
2. To move the camera field of view, click one of the directional buttons on the far left.
3. To control the camera’s Zoom, Iris or Focus, click the + or - buttons.
4. For Presets, you can perform any of the following:
lTo add a preset, move the camera’s field of view into position then give the preset a name and
click Set.
lTo use a preset, select a name or number from the drop down list and click Go To.
5. For Patterns, you can perform any of the following:
lTo record a pattern, select a number from the drop down list then click Record. Use the directional
buttons to move the camera and create the pattern. When you are done, click Stop.
lTo run a pattern, select a number from the drop down list and click Run.
6. To activate an auxiliary command, select an Aux# from the drop down list and click Start. When you are
finished, click Stop.
6Using the Encoder PTZ Controls

Setup
NOTE: Some options are disabled if they are not supported by the camera, or if you do not have the required
user permissions.
The device’s factory default settings allow you to use the camera or encoder immediately after installation. If
you have special requirements, you can customize the settings through the web interface.
A Restore Default button is available on each Setup page to allow you to restore the factory default settings.
Be aware that some of the settings are only available through the camera web interface and can not be changed
in the network video management software.
For information specific to the HD Multisensor Dome Cameras, see HD Multisensor Dome Camera on page 26.
For the settings that are specific to PTZ cameras, see PTZ Camera on page 28.
For the settings that are specific to encoders, see Encoder on page 31.
General
When you select the Setup link, the first page you see is the General page. The General page allows you to set
the device identity.
1. In the Name field, give the device a meaningful name.
2. In the Location field, describe the device’s location.
3. Select the Disable camera status LEDs check box to disable the LEDs located on the device.
Setup 7

4. If your camera supports onboard storage, select how the camera keeps time.
lIf you prefer to manually set the camera’s date and time, enter the date, time and time zone on this
page. Select the Automatically adjust clock for Daylight Savings Time check box if required.
lIf you prefer to auto-synchronize the camera’s date and time with an NTP server, configure the NTP
server on the Network page. For more information, see Network below.
5. (HD Bullet Camera and HD Multisensor Dome Camera only) Select the Disable configuration ethernet port
check box to disable the secondary Ethernet port underneath the camera.
6. (H.264 HD Cameras and HD Bullet Cameras only) Select any of the Overlay Setting check boxes to display
and stamp that information on the camera's video stream. The options are:
lDisplay Date
lDisplay Name
lDisplay Time
lDisplay Location
lDisplay GMT Offset
7. Click Apply to save your settings.
Network
On the Network page, you can change how the device connects to the server network and choose how the
device keeps time.
NOTE: You can only set the HTTPS port, the RTSP port, and the NTP Server in the camera web interface.
8Network

1. In the Address and Hostname area, select how the device obtains an IP address:
lObtain an IP address automatically: select this option to connect to the network through an
automatically assigned IP address.
The IP address is obtained from a DHCP server. If it can not, the IP address will default to
addresses in the 169.254.x.x range.
lUse the following IP address: select this option to manually assign a static IP address.
Enter the IP Address, Subnet Mask, and the Default Gateway you want to use.
2. If you need to customize the hostname, enter it in the Hostname field.
3. In the Control Ports area, you can specify which control ports are used to access the device. You can
enter any port number between 1 and 65534. The default port numbers are:
lHTTP Port: 80
lHTTPS Port: 443
lRTSP Port: 554
4. In the NTP Server area, decide if you want the camera to use a Network Time Protocol (NTP) server to
keep time.
By default, all Avigilon cameras keep time through the Avigilon Control Center software.
If the camera is connected to a different network video management software, or is recording by itself
through the onboard storage feature, you may want the camera to keep time using one of the following
options:
l(Cameras with onboard storage only) Select the Use NTP Server when not connected to Avigilon
Control Center Server check box to allow the camera to keep time through an NTP server. You
also have the option to manually set the camera's time on the General page. For more information,
see General on page 7.
lDHCP: select this option to automatically use the same NTP server as the rest of the network.
lManual: select this option to manually set which NTP server is used.
5. In the MTU area, set the Maximum Transmission Unit (MTU) size in bytes. Enter a number between the
available range displayed on the right. You may want to lower the MTU size if your network connection is
slow.
6. Click Apply when you are done.
Configuring 802.1x Port Based Authentication
If your network switch requires 802.1x port-based authentication, you can set up the appropriate camera
credentials so that the video stream is not blocked by the switch.
Configuring 802.1x Port Based Authentication 9

1. On the Network page, click Configure 802.1X.
2. On the following page, select the preferred authentication method. You can configure multiple profiles
but only one can be enabled at a time.
From the EAP Method drop down list, select one of the following and complete the related fields:
lSelect PEAP for username and password authentication.
oConfiguration Name: give the profile a name.
oEAP Identity: enter the username that will be used to authenticate the camera.
oPassword: enter the password that will be used to authenticate the camera.
lSelect EAP-TLS for certificate authentication.
oConfiguration Name: give the profile a name.
oEAP Identity: enter the username that will be used to authenticate the camera.
oTLS Client Certificate: select the PEM-encoded certificate file to authenticate the camera.
oPrivate Key: select the PEM-encoded private key file to authenticate the camera.
oPrivate Key Password: if the private key has a password, enter the password here.
oClick Upload Files and the TLS Client Certificate and Private Key are uploaded to the
camera. The uploaded files are used to generate a unique certificate to authenticate the
camera. The unique certificate is displayed in the Uploaded Certificate field.
3. Click Save Config to save the authentication profile. If this is the first profile added to the camera, it is
automatically enabled.
4. To use a different authentication profile, select the saved configuration then click Enable.
5. To delete one of the authentication profiles, select the saved configuration then click Remove.
10 Configuring 802.1x Port Based Authentication

Image and Display
NOTE: This setup page is not available for encoders, and some options are not available if they are not
supported by the camera.
On the Image and Display page, you can control the camera’s video display settings.
The Image and Display page includes an image panel that displays the camera’s live video stream. When you
click Apply to save your changes, the video stream is updated.
Avigilon cameras have electronic zoom and focus controls, so you can set the camera’s zoom and focus through
this page as well.
1. Use the Zoom controls to adjust the camera’s zoom position.
2. If the camera has a built-in auto focus feature, you can select the Continuous Focus option to enable the
camera to focus itself whenever the scene changes.
3. To manually focus the camera, select Open in the Iris drop down list then use the Focus buttons to focus
the camera.
The left arrow buttons focus the camera towards Zero (0), and the right arrow buttons focus the camera
towards Infinity. Click the Auto Focus button to enable the camera to automatically focus once.
NOTE: Once the focus is manually set, it will not change.
4. If the camera becomes defocused while in Monochrome mode at night, adjust the IR Focus Offset setting
to compensate for the focus shift caused by the built-in or external IR illuminators.
Image and Display 11

a. Set the IR Cut Filter to Monochrome. The changes to the IR Focus Offset setting are not visible in
color mode.
b. Move the IR Focus Offset slider to the left to focus on closer objects and move the slider to the
right to focus on farther objects.
c. Set the IR Cut Filter back to Automatic.
NOTE: The IR Focus Offset setting is reset each time you change the Zoom or Focus setting.
5. (HD Multisensor Dome Camera only) If you are adjusting a multi-head camera, there are options that apply
to the camera as a whole or to individual heads.
a. Select the All Heads tab to adjust the settings that apply to the whole camera.
b. In the All Heads tab, you can set the Imaging mode to Global or Per-head:
lGlobal — apply the same settings to all camera heads. Use the settings listed in the All
Heads tab to adjust the camera image settings. The same settings for each numbered tab is
disabled.
lPer-head — apply different settings to each camera head. Select the different tabs to
change the settings for each camera head.
c. Select each numbered tab to adjust the zoom and focus controls for each camera head. These
settings must be manually adjusted for each camera head.
6. To adjust the video image, make changes to any of the following settings as required:
lExposure: You can allow the camera to control the exposure by selecting Automatic, or you can
set a specific exposure rate.
NOTE: Increasing the manual exposure time may affect the image rate.
lIris: You can allow the camera to control the iris by selecting Automatic, or you can manually set it
to Open or Closed.
lIR Cut Filter: You can allow the camera to control the infrared cut filter by selecting Automatic, or
setting the camera to Color or Monochrome mode. When set to Automatic, the camera typically
sets the camera to color mode during the day when there is lots of light, and changes to
monochrome mode at night to use the infrared light to detect objects in the scene.
If you select External, the camera's IR Cut Filter will be triggered based on the digital input state.
NOTE: The default digital input state must be configured on the Digital Inputs and Outputs page.
lFlicker Control: If your video image flickers because of the fluorescent lights around the camera,
you can reduce the effects of the flicker by setting the Flicker Control to the same frequency as
your lights. Generally, Europe is 50Hz and North America is 60Hz.
lBacklight Compensation: If your scene has areas of intense light that cause the overall image to be
too dark, change the Backlight Compensation value until you achieve a well exposed image.
lMaximum Exposure: You can limit the automatic exposure setting by selecting a maximum
exposure level.
By setting a maximum exposure level for low light situations, you can control the camera's
exposure time to let in the maximum amount of light without creating blurry images.
12 Image and Display

lMaximum Gain: You can limit the automatic gain setting by selecting a maximum gain level.
By setting the maximum gain level for low light situations, you can maximize the detail of an image
without creating excessive noise in the images.
lPriority: You can set Image Rate or Exposure as the priority.
When set to Image Rate, the camera will maintain the set image rate as the priority and will not
adjust the exposure beyond what can be recorded for the set image rate.
When set to Exposure the camera will maintain the exposure setting as the priority, and will
override the set image rate to achieve the best image possible.
lMaximum Aperture: (HD Pro cameras only) You can limit the maximum aperture the lens will use by
setting a maximum aperture value. This value is in exposure values (EV) relative to the widest
possible aperture of the lens. This setting will only take effect when the Iris setting is set to
Automatic.
If the image is too bright when the Iris setting is set to Open, you can improve it by setting a
maximum aperture value to limit the amount of light entering the camera. The aperture value also
affects how much of the scene is in focus. 0 sets the aperture to the widest possible aperture. This
allows the most light into the camera, but places less of the scene in focus. Negative values result
in a smaller maximum aperture, placing more of the scene in focus. The camera will automatically
correct for the decreased light by using a higher gain or a longer shutter time.
lPreferred Aperture: (HD Pro cameras only) You can set a preferred aperture for the lens. This is
the ideal aperture value for the scene and the camera attempts to keep the lens at this setting.
This value is in EV relative to the widest possible aperture of the lens. This setting will only take
effect when the Iris setting is set to Automatic.
Set this value to give a well exposed and well focused image in the most frequent lighting
conditions. 0 sets the aperture to the widest possible aperture. This allows the most light into the
camera, but places less of the scene in focus. Negative values result in a smaller preferred
aperture, placing more of the scene in focus. The camera will automatically correct for the
decreased light by using a higher gain or a longer shutter time.
lSaturation: You can adjust the video’s color saturation by entering a percentage number. 0 creates
a black and white image, while 100 creates intense color images.
lSharpness: You can adjust the video’s sharpness by entering a percentage number. 0 applies the
least amount of sharpening, while 100 applies the most sharpening to make the edges of objects
more visible.
lBrightness: You can adjust the video’s brightness by entering a percentage number. 0 creates a
dark image, while 100 creates a light-filled image.
lContrast: You can adjust the video’s contrast by entering a percentage number. 0 applies the least
amount of contrast, while 100 applies the most contrast.
lWhite Balance: You can control the white balance settings to adjust for differences in light.
You can allow the camera to control the white balance by selecting Automatic, or select Custom
and manually set the Red and Blue settings.
Image and Display 13

lWDR: You can enable automatic color adjustments through Wide Dynamic Range (WDR). This
allows the camera to adjust the video image to accommodate scenes where bright light and dark
shadow are clearly visible.
lIR Enabled: You can manually enable or disable the IR illuminators that are installed on the camera.
Adaptive IR Compensation: You can enable automatic infrared adjustments through Adaptive IR
Compensation. This allows the camera to automatically adjust the video image for saturation
caused by IR illumination.
7. Click Apply to save your changes.
Compression and Image Rate
On the Compression and Image Rate page, you can change the camera’s compression and image quality
settings for sending video over the network.
To enable easy access and lower bandwidth usage, the web interface only displays video in JPEG format and
cannot be changed. The settings on this page only affect the video transmitted to the network video
management software.
Avigilon cameras have dual stream capabilities, so even when the camera’s streaming format is set to H.264, the
camera's web interface can still display live video in JPEG format.
However, cameras that are connected to anAvigilon encoder do not typically have multi-stream capabilities. So
once you set the video streaming format to H.264, live video from that camera is no longer displayed in the web
interface.
NOTE: You can only set the RTSP stream settings in the camera web interface.
14 Compression and Image Rate

1. In the Format drop down list, select the preferred streaming format for displaying the camera video in the
network video management software.
If you are using the Onboard Storage feature, select H.264. For more information, see Enabling Onboard
Storage on page 18.
2. In the Image Rate field, enter a number between 1-30 to indicate how many images per second you want
the camera to stream over the network.
3. In the Quality drop down list, select the desired image quality level.
Image quality setting of 1 will produce the highest quality video and require the most bandwidth.
4. In the Max Bitrate field, enter the maximum bandwidth the camera can use. You can enter any number
between 200-12000 kbps.
5. In the Resolution drop down list, select the preferred image resolution.
6. In the Keyframe Interval field, enter the number of frames between each keyframe. You can enter any
number between 2-64.
7. Click Apply to save your changes.
Configuring RTSP Stream URI
In the Compression and Image Rate page, you can also configure the camera’s real time streaming protocol
(RTSP). The RTSP Stream URI allows you to watch the camera’s live video stream from any application that
supports viewing RTSP streams, including many video players.
1. To set the protocol, select either Unicast or Multicast in the RTSP Stream URI area then click Apply.
2. To watch the camera’s live video stream from an external video player, click Generate RTSP Stream URI.
If the Generate button is not available, the RTSP stream URI is usually auto-generated.
a. Copy and paste the generated address in to your video player. DO NOT open the live video
stream yet.
b. Add your username and password to the beginning of the address in this format:
rtsp://<username>:<password>@<generated RTSP Stream URI>/
For example: rtsp://admin:[email protected]/defaultPrimary?streamType=u
c. Open the live video stream.
Accessing the Still Image URI
In the Compression and Image Rate page, you can access the last still image frame the camera recorded.
lTo access the still image, click the URI link in the Still Image URI section.
The last recorded frame of video from the camera’s primary stream is displayed. You can choose to save or print
the image directly from the browser.
Configuring RTSP Stream URI 15

Motion Detection
On the Motion Detection page, you can define the green motion detection areas in the camera’s field of view.
Motion detection is ignored in areas not highlighted in green.
To help you define motion sensitivity and threshold, motion is highlighted in red in the image panel.
NOTE: This motion detection setting configures pixel change detected in the camera's field of view. If you are
configuring an Avigilon™ video analytics camera, you will need to configure the detailed analytics motion
detection and other video analytics features through the Avigilon™ Control Center Client software. For more
information, see the Avigilon Control Center Client User Guide.
1. The entire field of view is highlighted for motion detection by default. To define the motion detection
area, use any of the following tools:
lClick Clear All to remove all motion detection areas on the video image.
lClick Set All to set the motion detection area to span the entire video image.
lTo set a specific motion detection area, click Select Area then click and drag anywhere on the
video image.
lTo clear a specific motion detection area, click Clear Area then click and drag over any motion
detection area.
lUse the Zoom In and Zoom Out buttons to locate specific areas in the video image.
2. In the Sensitivity field, enter a percentage number to define how much each pixel must change before it is
considered in motion.
16 Motion Detection