Avocent HMX 1050 Installation and maintenance instructions

Installer/User Guide
For Technical Support:
www.avocent.com/support
590-821-501A
HMX 1050
User Station

USA Notification
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
Canadian Notification
This class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Safety and EMC Approvals and Markings
FCC Class B, EN 55022 Class B, EN 61000-3-2/-3-3, CISPR 22 Class B, EN 55024/CISPR 24, (EN 61000-4-2,
EN 61000-4-3, EN 61000-4-4, EN 61000-4-5, EN 61000-4-6, EN 61000-4-8, EN 61000-4-11), EN 60950/IEC
60950-Compliant, UL Listed (USA), CUL Listed (Canada), TUV Certified (Germany), CE Marking (Europe)

HMX 1050 User Station
Installer/User Guide
Avocent, the Avocent logo and Emerge are registered trademarks of
Avocent Corporation. All other marks are the property of their respective
owners.
©2007 Avocent Corporation. All rights reserved. 590-821-501A

Instructions
This symbol is intended to alert the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.
Dangerous Voltage
This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the
product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Power On
This symbol indicates the principal on/off switch is in the on position.
Power Off
This symbol indicates the principal on/off switch is in the off position.
Protective Grounding Terminal
This symbol indicates a terminal which must be connected to earth ground prior to making any other
connections to the equipment.

iii
Chapter 1: Product Overview.......................................................................................... 1
Introduction .......................................................................................................................................1
Features and Benefits ........................................................................................................................1
Safety Precautions .............................................................................................................................7
Chapter 2: Installation ..................................................................................................... 9
Getting Started...................................................................................................................................9
Needed to install the HMX 1050 user station.............................................................................9
Needed for non-standard installations .......................................................................................9
Mounting Option..............................................................................................................................10
Installation Options .........................................................................................................................10
Point-to-point installation ........................................................................................................10
Connecting Power ....................................................................................................................15
Networked Installation .............................................................................................................15
Chapter 3: Operations ................................................................................................... 19
Overview..........................................................................................................................................19
LED Identification....................................................................................................................19
Accessing the System .......................................................................................................................20
Accessing the OSD...........................................................................................................................20
Displaying system information using the OSD.........................................................................22
The Serial Menu...............................................................................................................................24
Accessing the serial menu.........................................................................................................25
Navigating the serial menu.......................................................................................................27
Configuring Network Settings..........................................................................................................27
Detecting an HMIQDI IP Address...................................................................................................35
Authentication..................................................................................................................................37
Flash Upgrading your HMX 1050 User Station..............................................................................41
Restoring Factory Default Settings..................................................................................................46
Resetting the HMX 1050 User Station.............................................................................................46
Viewing System Information............................................................................................................47
Configuring Video Input Settings ....................................................................................................49
Session Retry Settings......................................................................................................................50
Configuring the OSD Hotkey Sequence...........................................................................................51
TABLE OF CONTENTS

iv HMX 1050 User Station Installer/User Guide
OSD Inactivity Timeout ...................................................................................................................53
Audio Performance Settings ............................................................................................................54
Appendices..................................................................................................................... 59
Appendix A: Technical Specifications .............................................................................................59
Appendix B: Factory Default Settings .............................................................................................65
Appendix C: Technical Support.......................................................................................................67
Appendix D: Troubleshooting..........................................................................................................68
Appendix E: Login error messages..................................................................................................72
License Information....................................................................................................... 75

1
Product Overview
Introduction
The HMX 1050 user station provides users with a full computer desktop experience from anywhere
on the corporate TCP/IP network, while maintaining the computers securely housed in a corporate
data center. This desktop experience includes access for the desktop user to keyboard, mouse,
video, audio and USB mass storage devices.
The HMX 1050 user station can operate in two modes: Extender Mode and Desktop Mode.
In Extender Mode the platform auto-connects an HMIQDI to a user station on a point-to-point link.
The HMX Manager is not required as part of the system.
In Desktop Mode a user station can be connected to a specific HMIQDI from many potential
HMIQDIs on a network. The specific HMIQDI being connected to is configured by the
administrator via the HMX Manager. The HMX Manager is a hardware appliance residing on the
same network as the user stations and IQs with a web server application that can be accessed by the
administrator through a standard web browser.
The administrator can change the mode of a user station to Extender or Desktop via serial port CLI.
Features and Benefits
The HMX 1050 user station is the user station hardware that is located at the user's desk and
connects via TCP/IP to an HMIQDI also located on the same TCP/IP local area network.
CHAPTER
1

2HMX 1050 User Station Installer/User Guide
Figure 1.1: HMX 1050 User Station- Basic System
HMX Manager
The HMX Manager is a web browser-based management solution that allows administrators to
remotely manage and monitor networks of user stations and HMIQs that comprise the HMX
system.
Using the HMX Manager, an administrator can add units, view and edit unit properties and initiate
a variety of other operations.
Table 1.1: Description of Figure 1.1
Number Description
1Rack Mounted PCs
2Gigabit Ethernet
Switch
3HMX Manager
4User Station
5Ethernet LAN
1
2
3
4
5

Chapter 1: Product Overview 3
HMIQDI
The HMIQDI connects externally to the video, audio and USB ports of the remote computer.
The HMIQDI is attached directly to the remote computer and draws its power directly from two
USB ports on the remote computer. This removes the need for additional power supply connections
at the rack.
NOTE: If the remote computer cannot supply the required power or if two USB connections are not available, an
external power supply can be obtained from Avocent.
The HMIQDI captures, compresses and encrypts the computer’s media streams and transmits them
to the receiver over a standard TCP/IP network.
HMX 1050 user station
The HMX 1050 user station enables the desktop user’s keyboard, mouse, video, audio and mass
storage devices to connect to the target computer via a network connection to the IQ module which
is directly connected to the target computer.
Automatic connection
In Extender Mode when the HMX 1050 user station is powered up, a connection is automatically
established with the remote computer via the HMIQDI. No intervention is required from the user.
See Accessing the System on page 20.
In Desktop Mode, the user station and HMIQDI reside on an IP network and an HMX Manager is
present. The user gains access to their target PC by logging into any user station on the network.
There is a fixed (configurable) association between the user and the target PC.
NOTE: In Desktop Mode the administrator uses the HMX Manager to configure the target HMIQDI. An HMIQDI
is associated with a specific user, in which case the HMIQDI is independent of the user station used, or a specific
user station can be configured to connect to a specific HMIQDI, independent of the user using the user station.
Autologin
When in Desktop Mode autologin can be enabled by the administrator. When enabled, the
administrator sets the relationship so that the user has to use a specific user station. Then, when the
user turns on this user station, they automatically gain access to their target PC.
Ethernet addressing
The HMX 1050 user station and the HMIQDI are IP-addressable devices, giving you the flexibility
to locate back-racked computers anywhere within your enterprise and at any distance from your
desktop users. The HMX 1050 user station and the HMIQDI use standard network protocols to
transfer data streams between the remote computer and the peripheral devices located at the user’s
desk. The HMX 1050 user station can operate on a network connection of 100 Mbps or 1 Gbps. For
optimum performance a 1 Gbps connection is recommended. For more information see Chapter 2.

4HMX 1050 User Station Installer/User Guide
Interface to external system
The HMX 1050 user station interfaces to a DHCP server. In Desktop and Extender Modes, the user
station and HMIQDI can obtain their IP address data from a DHCP server.
Multiplatform support
The HMIQDI is connected to the remote computer via USB connectors. This enables the HMX
1050 user station to interoperate seamlessly with PC, Sun and Macintosh target computers. PC, Sun
and Macintosh USB keyboards can be connected to the HMX 1050 user station. PS/2 keyboards
and mice can also be used.
You can attach the HMX 1050 user station to computers running the following operating systems:
• Microsoft WindowsTM
•Linux
•Solaris
• Microsoft Windows VistaTM
• MacOS
The default keyboard drivers for these operating systems are fully supported by the HMX 1050
user station.
Flexible installation
The HMX 1050 user station provides you with the following flexible installation options:
• The HMX 1050 user station can be desk mounted or mounted on the back of a monitor
• Installation requires no new drivers or software
• Standard UTP cabling makes installation simple and keeps costs low
Security
The HMX 1050 user station supports Secure Sockets Layer (SSL) over a TCP/IP connection. All
media streams transmitted between the HMX 1050 user station and the HMIQDI are encrypted.
Password protection is also provided to control access to all administration functions, such as
network configuration.
On-Screen Display (OSD)
The HMX 1050 user station includes an OSD that allows you to view information about the
configuration of your system.
Operations administration and maintenance
The HMX 1050 user station incorporates a serial menu that allows you to perform administration
and maintenance tasks for both the HMX 1050 user station and the HMIQDI. Examples of tasks
you can perform include configuration of network settings and firmware Flash upgrades.