Avtech AVH800 User manual

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H800_system_1.0
NETWORK VIDEO RECORDER
SERIES
User Manual
Please read instructions thoroughly before operation and retain it for future reference.
Online manual download: www.surveillance-download.com/user/h800.swf

IMPORTANT SAFEGUARD
All lead-free products offered by the company comply with the requirements of the
European law on the Restriction of Hazardous Substances (RoHS) directive, which means
our manufacture processes and products are strictly “lead-free” and without the hazardous
substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the European Union the product
must be collected separately at the product end-of-life. This applies to your product and
any peripherals marked with this symbol. Do not dispose of these products as unsorted
municipal waste. Contact your local dealer for procedures for recycling this equipment.
This apparatus is manufactured to comply with the radio interference requirements.
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
Any changes or modifications made to this equipment may void the user’s authority to operate this equipment.
This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
 Consult the dealer or an experienced radio/TV technician for help.
 FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
 All external cables connecting to this basic unit must be shielded.
For cables connecting to PCMCIA cards, see the option manual or installation
instructions.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device mat not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Trademark Acknowledgements
iPad® & iPhone® are the registered trademarks of Apple Inc.
Android™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
Microsoft®, Windows® & Internet Explorer® are registered trademarks of Microsoft Corporation in the United
States and/or other countries.
Disclaimer
AVTECH reserves the right to revise or remove any content in this manual at any time. We do not warrant or
assume any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The
content of this manual is subject to change without notice.
This product doesn’t have a standby / off mode.

MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN
COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING
MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY
MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.
GPL Licensing
This product contains codes which are developed by Third-Party-Companies and which
are subject to the GNU General Public License (“GPL”) or the GNU Lesser Public License
(“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the
copyright of the corresponding author.
Further source codes which are subject to the GPL-licenses are available upon request.
We are pleased to provide our modifications to the Linux Kernel, as well as a few new
commands, and some tools to get you into the code. The codes are provided on the FTP
site, and please download them from the following site or you can refer to your distributor:
http://download.dvrtw.com.tw/GPL/076D_Series/arm-linux-2.6.tar.gz

TABLE OF CONTENTS
1. HARDWARE OVERVIEW................................................................................................................... 1
1.1 Front Panel................................................................................................................................................ 1
1.2 Rear Panel ................................................................................................................................................ 1
2. CONNECTION.................................................................................................................................... 2
2.1 Hard disk installation ................................................................................................................................. 2
2.2 Camera IP Configurations by LAN ............................................................................................................ 4
2.2.1 AUTO Mode......................................................................................................................................................4
2.2.2 Static / DHCP Mode .........................................................................................................................................6
2.3 Manual Connection Setup......................................................................................................................... 7
3. NETWORK CONFIGURATIONS ........................................................................................................ 8
3.1 Understand How Your Laptop / Computer Connect to Internet ................................................................. 8
3.2 Router + Modem ....................................................................................................................................... 8
3.3 Modem / Hub + Modem........................................................................................................................... 10
4. USER INTERFACE........................................................................................................................... 12
4.1 Local........................................................................................................................................................ 12
4.1.1 NVR Status.....................................................................................................................................................12
4.1.2 Channel Status...............................................................................................................................................12
4.1.3 Quick Operation .............................................................................................................................................13
4.1.4 Main Menu......................................................................................................................................................13
4.1.5 Playback Panel ..............................................................................................................................................13
4.2 Remote.................................................................................................................................................... 14
5. FREQUENTLY-USED FUNCTIONS ................................................................................................. 15
5.1 Key Lock / Unlock ...................................................................................................................................15
5.2 Channel Selection ................................................................................................................................... 15
5.3 IP Device Search.....................................................................................................................................16
5.4 User Level Creation ................................................................................................................................ 17
5.5 PTZ Control (1CH Mode) ........................................................................................................................ 18
5.6 Event Search........................................................................................................................................... 19
5.7 Video Backup .......................................................................................................................................... 19
5.8 Video Playback on PC............................................................................................................................. 20
5.8.1 Convert the file format to AVI .........................................................................................................................20
6. QUICK OPERATION......................................................................................................................... 21
6.1 Power Switch .......................................................................................................................................... 21
6.2 Channel Selection ................................................................................................................................... 21
6.3 PTZ Control (All CH mode) ..................................................................................................................... 22
6.4 Digital Zoom ............................................................................................................................................ 22
6.5 IP Device Search.....................................................................................................................................23
7. MAIN MENU ..................................................................................................................................... 24
7.1 QUICK START ........................................................................................................................................ 24
7.1.1 GENERAL ......................................................................................................................................................24
7.1.2 TIME SETUP..................................................................................................................................................25
7.1.3 SIMULATION..................................................................................................................................................26
7.2 SYSTEM ................................................................................................................................................. 26
7.2.1 ACCOUNT......................................................................................................................................................26
7.2.2 TOOLS ...........................................................................................................................................................27
7.2.3 SYSTEM INFO...............................................................................................................................................27
7.2.4 BACKUP DATA (USB)....................................................................................................................................28
7.2.5 BACKUP LOG (USB) .....................................................................................................................................29
7.3 EVENT INFORMATION .......................................................................................................................... 30
7.3.1 QUICK SEARCH............................................................................................................................................30
7.3.2 EVENT SEARCH ...........................................................................................................................................30
7.3.3 HDD INFO......................................................................................................................................................31
7.3.4 EVENT LOG...................................................................................................................................................31

7.4 ADVANCED CONFIG.............................................................................................................................. 31
7.4.1 CONNECTION ...............................................................................................................................................31
7.4.2 CAMERA........................................................................................................................................................32
7.4.3 DETECTION...................................................................................................................................................33
7.4.4 ALERT ............................................................................................................................................................34
7.4.5 NETWORK.....................................................................................................................................................35
7.4.6 DISPLAY ........................................................................................................................................................36
7.4.7 RECORD........................................................................................................................................................36
7.4.8 NOTIFY ..........................................................................................................................................................37
7.5 SCHEDULE SETTING ............................................................................................................................ 40
7.5.1 RECORD........................................................................................................................................................40
7.5.2 EVENT ...........................................................................................................................................................40
APPENDIX 1 MOBILE SURVEILLANCE VIA EAGLEEYES ................................................................. 41
A1.1 Prerequisites......................................................................................................................................... 41
A1.2 Where to download............................................................................................................................... 41
A1.3 Enable Push Video ............................................................................................................................... 42
A1.3.1 From iPhone / iPad ......................................................................................................................................42
A1.3.2 From Android Mobile Device........................................................................................................................43
APPENDIX 2 COMPATIBLE USB FLASH DRIVE LIST........................................................................ 44
APPENDIX 3 COMPATIBLE HARD DISK LIST .................................................................................... 45
APPENDIX 4 BATTERY REPLACEMENT............................................................................................ 47
APPENDIX 5 SPECIFICATIONS .......................................................................................................... 48
APPENDIX 6 RECORDING TIME TABLE ............................................................................................ 49

HARDWARE OVERVIEW
1
1. HARDWARE OVERVIEW
1.1 Front Panel
HDD LAN WAN
LED indicators
The NVR is power-supplied.
WAN The NVR is connected to Internet.
LAN The NVR is connected to LAN.
HDD Up to one hard disk is installed in the NVR and connected well.
1.2 Rear Panel
DC12V INAUDIO
OUT
MOUSEUSBWAN
INTERNET
LAN
SWITCH
HDMIeSATA
1) eSATA
This port is used to connect a storage device supporting eSATA interface; for instance, an external hard disk
or a disk array.
Note: Please purchase a disk array supporting Linux system to ensure you NVR work properly.
2) HDMI
This port is used to connect the monitor, which supports high definition video output interface.
Note: Direct connection to the monitor, which supports VGA or composite interface, is not supported.
Please prepare a converter in advance.
3) LAN
This port is used to connect your NVR to IP cameras locally.
4) WAN
This port is used to connect your NVR to Internet via a RJ45 network cable.
5) USB
Insert a compatible USB flash drive for video backup.
Note: For the compatible list of USB flash drives, please refer to “APPENDIX 2 COMPATIBLE USB FLASH
DRIVE LIST” at page 44.
6) MOUSE
Insert a mouse for function operation.
7) AUDIO OUT
Connect to a speaker.
8) DC12V IN
Connect the NVR to power with the regulated adapter.

CONNECTION
2
2. CONNECTION
2.1 Hard disk installation
This NVR supports both 2.5” and 3.5” hard disk drives based on your demands. Please follow the instructions below
to install a hard disk in the NVR.
To install a 3.5” hard disk
Step1: Turn the NVR bottom side facing you, and remove the four screws.
Step2: Turn the NVR rear panel facing you, and slightly push the case upward to remove it, as shown below.
Step3: With the PCB side facing down, connect your hard disk to the NVR as shown below.
Step4: To fix the hard disk, please fasten it to the bracket with the supplied screws.
Step5: Replace the upper cover back to the NVR.
Step6: Replace and fasten the screws loosened in Step1 to the NVR.

CONNECTION
3
To install a 2.5” hard disk
Step1: Please follow the first two steps of To install a 3.5” hard disk to remove the upper cover of the NVR.
Step2: With the PCB side facing down, connect your hard disk to the NVR as shown below.
Step3: Please fasten the supplied bracket to the NVR, and fix the hard disk to the bracket.
Step4: Replace the upper cover back to the NVR.
Step5: Replace and fasten the screws loosened in Step1 to the NVR.
Note: Before remote firmware update, please install a HDD into your NVR first to make sure the
firmware update works properly.
Note: It’s not recommended to use a green HDD with your NVR to make sure it works properly.

CONNECTION
4
2.2 Camera IP Configurations by LAN
2.2.1 AUTO Mode
Auto mode is to simplify the complicated network settings within three minutes. The connection mode of the LAN
port is “AUTO” by default. This mode is suitable when the LAN port of the NVR is connected to a hub.
Note: SETTING Path: (ADVANCED CONFIG) NETWORK LAN MODE.

CONNECTION
5
The NVR will automatically configure the IP address of a camera connected by LAN if:
 The connected IP camera is our brand’s IP camera.
 Reset the IP camera to default value (the default IP configuration method of the camera is “DHCP”).
 The camera is powered on before the NVR is powered on.
If the NVR doesn’t configure the IP address of your camera automatically as described above, your IP
camera might NOT be:
 Our brand’s IP camera.
 Set to “DHCP” as its default IP configuration method.
To solve this, use our brand’s IP camera, and reconfigure its IP address to 10.1.1.xx (xx ranges from 11 ~
253), in the same network segment as the NVR.
a) Select “ ” on the bottom of the screen, you’ll see the list of every connected IP camera with its connection
status to this NVR and MAC address.
b) Select the IP address which is not used, and select “SETUP”.
IP SEARCH
IP PORT MAC PROTOCOL STATUS
10.1.1.12 88 00:0e:53:e5:9a:f1 AVTECH CONNECTED TO CH1
10.1.1.13 88 00:0e:53:a6:91:18 AVTECH CONNECTED TO CH2
10.1.2.14 88 00:0e:53:a5:9f:a2 AVTECH UNUSED
10.1.1.15 88 00:0e:53:e1:4e:k5 AVTECH CONNECTED TO CH3
10.1.1.16 88 00:0e:53:s5:3e:h6 AVTECH CONNECTED TO CH4
10.1.1.17 88 00:0e:53:e6:4b:26 AVTECH CONNECTED TO CH5
 CONNECT
SETUP EXIT
c) Select “DHCP” in “NETWORK TYPE”.
d) Click “APPLY” and “EXIT” to save your changes.
SETUP
NETWORK TYPE DHCP
IP 10.1.1.14
PORT 88
USER NAME admin
PASSWORD *****
NETMASK 255.0.0.0
GATEWAY 10.1.1.10
PRIMARY DNS 168.95.1.1
APPLY EXIT
e) The NVR will then detect the IP camera and display images soon.

CONNECTION
6
2.2.2 Static / DHCP Mode
Note: SETTING Path: (ADVANCED CONFIG) NETWORK LAN MODE.
When the LAN port of the NVR is connected to a router (not a hub), you can:
Choose “Static” when you know the network segment of your router.
For example, the IP address of your router of 192.168.0.1, and the network segment of your router will be
192.168.0.xx (xx is ranged from 2 ~ 254).
You can assign the IP address of the connected IP camera(s) by yourself.
Choose “DHCP” when your router supports the DHCP function, and you do not know the network segment of
your router.
The IP address of the connected IP camera(s) will be assigned by your router.

CONNECTION
7
2.3 Manual Connection Setup
To manually assign a channel to connect to the IP camera, select a corresponding “PROTOCOL” from the drop
down list first, click “URI” to enter the address of the camera, and enter its port number. There are four protocol
types available in the drop down list as follows: “AVTECH”, “ONVIF”, “RTSP OVER HTTP”, and “RTSP OVER
UDP”. If you are using AVTECH IP cameras, please select “AVTECH”; otherwise, choose the protocols your
cameras support.
ADVANCED CONFIG
CONNECTION CHANNEL PROTOCOL URI PORT
PATH CONFIG
CAMERA CH1 AVTECH ://ip_office.ddns.eagleeyes.tw :80 / SETUP
DETECTION CH2 ONVIF ://10.1.1.14 :88 / SETUP
ALERT CH3 RTSP OVER HTTP ://10.1.1.30 :88 / SETUP
NETWORK CH4 RTSP OVER UDP ://10.1.1.12 :88 / SETUP
DISPLAY CH5 AVTECH ://10.1.1.16 :88 / SETUP
RECORD CH6 AVTECH ://10.1.1.13 :88 / SETUP
NOTIFY
EXIT

NETWORK CONFIGURATIONS
8
3. NETWORK CONFIGURATIONS
Note: Network configurations may require a person who has advanced network knowledge. It’s
recommended to check with your installer for this service if possible.
3.1 Understand How Your Laptop / Computer Connect to Internet
Then, connect your NVR directly to your router / hub / modem with a network cable, and power it on.
If you’re using:
 Router + modem, please refer to “3.2 Router + Modem”.
 Modem or modem + hub, please refer to “3.3 Modem / Hub + Modem”.
3.2 Router + Modem
Before configuring, make sure:
Your laptop / PC is connected to the same router as the NVR is intended to connect to.
You know the IP address, user name and password to access your router.
The DHCP function of your router is on.
Note: For details, please refer to the user manual of your router.
Step1: Connect your NVR to the router with a RJ45 network cable, similar as follows:

NETWORK CONFIGURATIONS
9
Step2: From your NVR, select (ADVANCED CONFIG), and select “Network” “WAN”.
ADVANCED CONFIG
CONNECTION WAN
LAN E-MAIL
DDNS
CAMERA NETWORK TYPE DHCP
DETECTION IP 192.168.1.112
ALERT GATEWAY 192.168.1.254
NETWORK NETMASK 255.255.255.0
DISPLAY PRIMARY DNS 168.095.1.1
RECORD SECONDARY DNS 139.175.55.244
NOTIFY PORT 88
EXIT
Step3: Select “DHCP”, and configure the DNS setting and port number.
Note: DNS is the domain name server obtained from your ISP (Internet Service Provider).
Note: The default port number is 80. Typically, the TCP port used by HTTP i s 80. However in some case s,
it is better to change this port number for added flexibility or security.
Then, note down the IP address shown in “IP”. This is the IP address assigned to your NVR by the router.
You’ll need it later for port forwarding.
Step4: Go to “DDNS”, and select “eagleeyes” in “SYSTEM NAME”.
Note down the whole address under “CURRENT HOST ADDRESS”, such as
[email protected].com.tw. This will be the address used to access your NVR remotely.
ADVANCED CONFIG
CONNECTION WAN
LAN E-MAIL
DDNS
CAMERA DDNS ON
DETECTION SYSTEM NAME eagleeyes
ALERT HOST NAME MAC000E5318B3F0
NETWORK E-MAIL EMPTY
DISPLAY
RECORD
NOTIFY
CURRENT HOST ADDRESS
EXIT MAC000E5318B3F0.ddns.dvrtw.com.tw
Then, select “EXIT” to return to the live view, and continue to Step5 for port forwarding.
Step5: From the web browser of your PC, enter the IP address of your router to access your router.
Note: Enter the user name and password if needed.
Step6: In the router setting interface, go to the port forwarding (or virtual server) rule configuration page.
Note: The naming of port forwarding or virtual server may vary based on different router brands. To
know where it is, please refer to the user manual of your router.
Then, enter the NVR IP address and the port number you note down in Step3, and enable this rule.
Take D-Link router as an example:
Go to “ADVANCED” “PORT FORWARDING”.

NETWORK CONFIGURATIONS
10
IP Address: The IP address of the NVR, such as 192.168.1.112 in our example.
Ports to Open: The port number you set for the NVR, such as 88 in our example.
Check your connection
Step1: Open your web browser, e.g. Internet Explorer.
Step2: Enter the NVR address and the port number in the URL address box of the web browser, and see if you
can access the login page of the camera successfully.
The format is “http://ipaddress:portnum” or “http://hostaddress:portnum”.
3.3 Modem / Hub + Modem
Before configuring, make sure:
You know you’re using static IP address or PPPoE for Internet service.
For users with static IP address, make sure you get the information of the static IP address, gateway and net mask from your ISP
(Internet Service Provider).
For users with PPPoE, make sure you get the user name and password from your ISP (Internet Service Provider).
Step1: Connect your NVR to the hub or modem with a RJ45 network cable, similar as follows:
Step2: From your NVR, select (ADVANCED CONFIG), and select “Network” “WAN”.
ADVANCED CONFIG
CONNECTION WAN
LAN E-MAIL
DDNS
CAMERA NETWORK TYPE PPPOE
DETECTION IP 192.168.1.112
ALERT GATEWAY 192.168.1.254
NETWORK NETMASK 255.255.255.0
DISPLAY PRIMARY DNS 168.095.1.1
RECORD SECONDARY DNS 139.175.55.244
NOTIFY PORT 88
USER NAME head-office
PASSWORD *******
EXIT
Step3: Select “STATIC”, “PPPOE” or “DHCP” based on your network type, and change the port number if
needed.
For “STATIC”, enter the information of the static IP address, gateway and net mask from your ISP.
For “PPPOE”, enter the user name and password from your ISP.
For “DHCP”, go to “Step4” directly for port forwarding.
Note: The default port number is 80. Typically, the TCP port used by HTTP i s 80. However in some case s,
it is better to change this port number for added flexibility or security.

NETWORK CONFIGURATIONS
11
Step4: (PPPOE & DHCP Only) Go to “DDNS”, and select “eagleeyes” in “SYSTEM NAME”.
Note down the whole address under “CURRENT HOST ADDRESS”, such as
[email protected].com.tw. This will be the address used to access your NVR remotely.
ADVANCED CONFIG
CONNECTION WAN
LAN E-MAIL
DDNS
CAMERA DDNS ON
DETECTION SYSTEM NAME eagleeyes
ALERT HOST NAME MAC000E5318B3F0
NETWORK E-MAIL EMPTY
DISPLAY
RECORD
NOTIFY
CURRENT HOST ADDRESS
EXIT MAC000E5318B3F0.ddns.dvrtw.com.tw
Then, select “EXIT” to return to the live view and finish network configurations.
Check your connection
Step1: Open your web browser, e.g. Internet Explorer.
Step2: Enter the IP address (STATIC) or host address (PPPOE / DHCP), and the port number in the URL
address box of the web browser, and see if you can access the login page of the camera successfully.
The format is “http://ipaddress:portnum” or “http://hostaddress:portnum”.

USER INTERFACE
12
4. USER INTERFACE
4.1 Local
4.1.1 NVR Status
Key lock Key unlock
Channel lock Channel unlock
USB flash drive / device connected No USB device connected
Timer record on Timer record off
Overwrite on Overwrite off
Sequence mode on Sequence mode off
PTZ mode on PTZ mode off
CPU loading
Network Status:
(WAN) Internet connected (WAN) Internet disconnected
(WAN) Local connection
(LAN) Auto mode –Mbit/s (LAN) Auto mode – Gbit/s
(LAN) DHCP / Static IP mode (LAN) Camera disconnected
4.1.2 Channel Status
Auto search on Auto search off Original size Fit to screen
Live audio on Audio off Audio playback on Audio playback off
Recording Human detection event Alarm event Motion event
Live information Playback information PTZ Control

USER INTERFACE
13
4.1.3 Quick Operation
For details, please refer to “6. QUICK OPERATION” at page 21.
Click to show the power off panel to either halt or reboot the system.
Click to show the channel switch panel and select the channel you want.
Switch to the channel you want first, and click to enter the zoom-in mode. In this mode, click and drag the red frame on
the bottom left of the screen to move to the place you want to see.
Click to open the IP search window and check the current connection status of each channel.
4.1.4 Main Menu
For details, please refer to “7. MAIN MENU” at page 24.
QUICK START Click to set the status display, image settings, and date & time.
SYSTEM Click to set the system configurations.
EVENT INFORMATION Click to enter the event search menu.
ADVANCED CONFIG Click to set CONNECTION, CAMERA, DETECTION, ALERT, NETWORK, DISPLAY, RECORD and NOTIFY.
SCHEDULE SETTING Click to set record timer and event timer.
4.1.5 Playback Panel
Fast Forward Increase the speed for fast forward from 4X to 32X.
Fast Rewind Increase the speed for fast rewind from 4X to 32X.
/ Play / Pause Click to play the latest recorded video clip immediately, and click again to pause.
In the pause mode, click once to get one frame forward, and click to get one frame rewind.
Stop Click to stop the video playback.
Slow Playback Click once to get 1/4X speed playback, and click twice to get 1/8X speed playback.
/ Previous /
Next Hour
Click to jump to the next / previous time interval in an hour, for example, 11:00 ~ 12:00 or
14:00 ~ 15:00, and start playing the earliest event video clip recorded during this whole hour.
Quick Search Click to enter the quick search menu for specific record data search.

USER INTERFACE
14
4.2 Remote