Awake RAVIK Series User manual

DIGITAL EDITION/EU-GLOBAL V1.9.2
[email protected]
[phone]
awakeboards.com
Frihamnsgatan 62
115 56, Stockholm
Sweden
Ride Awake AB User Manual
PREMIUM ELECTRIC SURFBOARDS
EU/GLOBAL

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Foreword
Please read this manual carefully before
you start using the Awake RÄVIK. Ignoring
the instructions in this operating manual
can cause damage and significant
personal injury. Awake accepts no liability
for any damage caused by actions that
contradict this operating manual. The
Awake RÄVIK is designed to be operated
by a person (rider or operator) sitting,
standing or kneeling.
Only allow adults who are in good physical
condition and mental health, and not under
the influence of any substance (alcohol
and/or other drugs), which may impair
vision, dexterity and/or judgement, and
have been fully instructed on and have
understood how to operate or use the
electric surfboards.
Never attempt to repair or open the Awake
RÄVIK by yourself. Any procedures not
covered or described in this manual are
only to be carried out by an authorized
technician at your nearest dealership or by
Awake.

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General and important symbols and labels
In the manual you find these symbols and
signs. Information of particular importance is
distinguished in the following ways:
This is the safety alert symbol. It is used
to alert you to potential personal injury
hazards. Obey all safety messages that
follow this symbol to avoid possible injury or
death.
A WARNING indicates a hazardous situation
which, if not avoided, could result in death or
serious injury.
A NOTICE indicates special precautions
that must be taken to avoid damage to
the electric surfboard or other property,
or to inform about (but are not limited to)
legal parameters, guarantee and warranty
information.

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To the owner of The Awake RÄVIK
Congratulations on becoming the
proud owner of an Awake RÄVIK electric
surfboard! The Awake RÄVIK is an
innovative water sports product that allows
you to experience the thrill of surfing
independently of waves or boats.
The Awake RÄVIK is emission-free due
to the electric jet propulsion system and
is proudly designed and developed in
Sweden.
Familiarize yourself with all the information
provided in this manual as there is an
inherent risk involved in operating any
electric surfboard and especially motor-
powered electric surfboards. This manual
should be considered a permanent part of
this electric surfboard and should remain
with it even if the electric surfboard is sold
or changes ownership.
Awake constantly strives towards
the improvement of our products and
technology. As a result, Awake reserves the
right to change or modify any information
provided in this manual, including
specification, at any time without prior
notice. The specifications and functions
described in this user manual may differ
from those delivered at the time you
received your product. Be sure to, on a
frequent basis, visit www.awakeboards.com
(Awake’s website) to read and download
the latest version about specifications and
functions.
This User Manual cannot anticipate
every circumstance involved in owning
or operating the Awake RÄVIK. Awake
cannot anticipate all types of activities
or negligent performance that may
result in injury, death or damage. The
operator accepts full responsibility for
the use of the Awake RÄVIK in a safe and
sensible manner. Pay special attention
to surroundings at all times to avoid
accidents.
Awake strongly encourages owners
and operators to regularly review the
information provided by the relevant
local authority, i.e. laws and regulations
pertaining to the use of personal electric
surfboard, such as the local coast guardl
or the relevant authority regulating the
laws pertaining to the use of personal
electric surfboard with particular attention
to information provided for personal
electric surfboard.

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Definitions and terminology
R ONE, R3, RS:
Awake’s electric surfboard models –
RÄVIK ONE, RÄVIK 3, and RÄVIK S.
BP:
BP is the abbreviation of Awake’s
battery or battery pack – ’Battery
Pack’.
SR:
SR is short for ’Standard Range’, and
is used to define Awake’s standard
BP; the ’SRBP’, as well as a board that
has the SRBP, for exampel;
’RÄVIK S SR’ or ’RS SR’.
XR:
XR is short for ’Extended Range’, and
is used to define Awake’s larger BP;
the ’XRBP’, as well as a board that
has been upgraded with an XRBP, for
exampel; ’RÄVIK S XR’ or ’RS XR’.
HC:
HC is the abbreviation of ’Hand
Controller’, your board’s HC.
PKL:
PKL is the abbreviation of the
magnetic power key leash that is used
to activate the board – ’Power Key
Leash’. The PKL must be attached to
your person at all times.
CM:
The CM is the connector module where
the male connector is found (the pins
that is sticking out at the bottom of
the BP compartment in the board.
Rotary lock:
The rotary lock is the big handle on
the ”rear” of the BP (the opposite
side to the LED screen. This is used
to connect the BP firmly to the board
when riding and to the charger when
charging.
Nose/tail foot strap:
The nose foot strap is the foot strap
that is positioned towards the front
(nose) of the board. Naturally, the tail
foot strap is the foot strap positioned
towards the board’s back (tail).

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Table of Contents
1 Important labels 11
1.1 Warning labels 11
1.2 Warning label specification 13
1.2.1 Awake RÄVIK board 13
1.2.2 Awake BP 17
1.3 Serial Number Labels 19
2 Safety information 21
2.1 General safety precautions 21
2.1.1 Limitation on who may operate an Awake RÄVIK 21
2.1.2 Never use the Awake RÄVIK when: 21
2.1.3 Equipment and Clothing 21
2.1.4 Riding Safely Underway 23
2.1.5 Always ride with precaution and never: 24
2.2 Specific Safety Precautions 25
2.2.1 Board & Driveline Safety 25
2.3 BP, Charger, PKL 26
2.3.1 Handling of the BP 26
2.3.2 Storage of the BP 27
2.3.3 In case of incidents – BP 27
2.3.4 Charger Safety 28
2.3.5 PKL 28
2.3.6 Environment and disposal of BPs, Chargers, PKLs etc. 28
2.4 Critical user procedures 30

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Table of Contents
3 Operation 31
3.1 Before using the board 31
3.1.1. Download the Awake app from Appstore Google Android 31
3.1.2 Connect to the Awake App 31
3.1.3 Binding Installation 31
3.1.4 Fin Installation 31
3.2 Getting started 32
3.2.1 Insert and Remove the BP 32
3.2.2 Attaching the PKL 32
3.2.3 Activating the Board 32
3.3 Using the HC 33
3.3.1 Power on the HC 33
3.4 Charging 34
3.4.1 Charging the BP 34
3.4.2 Charging the HC 35
3.5 The Awake App 36
3.5.1 Installation 36
3.5.2 Connecting to the BP via Bluetooth Low Energy 36
3.5.3 Power & HC Modes 36
4 Transport and Storage 38
4.1 Transport 38
4.1.1 Vehicle Transport 38
4.1.2 Air Transport 38

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Table of Contents
4.2 Storage 39
4.2.1 Board Bag 39
4.2.2 Board Storage 39
4.2.3 BP Storage 39
4.2.4 HC Storage 39
4.3 Winterization (long-term storage) 40
5 Maintenance 41
5.1 Maintaining the Awake RÄVIK 41
5.1.1 Post-Ride Care Routine 41
5.1.2 Hull Maintenance 41
6 Troubleshooting and diagnostics 42
6.1 BP LED indicators – BP display v.1 42
6.2 BP LED explanations – BP display v.1 43
6.3 BP LED indicators – BP display v.2 44
6.4 BP LED explanations & low-charge – BP display v.2 45
6.5 BP LED guide – ORANGE indications 46
6.5 BP LED guide – ORANGE indications 47
6.6 BP LED guide – RED indications 48
6.7 BP LED guide – RED indications [CRITICAL] 49
7 Warranty & Guarantee 50
7.1 Information 50

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7.2 LIMITED Warranty 51
7.2.1 Limitation of liability 51
8 Technical Specifications 52
8.1 Awake RÄVIK ONE SR/XR 52
8.2 Awake RÄVIK S SR/XR 53
8.3 Awake RÄVIK 3 SR/XR 54
9 Contact Us 55
Table of Contents

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1 Important labels
1.1 Warning labels
1.1.1 Awake RÄVIK Board
1.1.1 Awake RÄVIK Board
1.1.4 Awake HC
1.1.4 Awake HC
1.1.2 Awake BP
1.1.2 Awake BP
1.1.3 Awake RÄVIK Charger
1.1.3 Awake RÄVIK Charger

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1.1.7 Awake x MFC Fins
1.1.7 Awake x MFC Fins
1.1.6 Awake RÄVIK PKL
1.1.6 Awake RÄVIK PKL
1.1.5 Awake HC Charger
1.1.5 Awake HC Charger
1 Important labels
1.1 Warning labels

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1 Important labels
1.2 Warning label specification
1.2.1 Awake RÄVIK board
FAILURE TO COMPLY CAN CAUSE SERIOUS INJURY OR DEATH!
Read the Awake user manual before use!
Always use Awake vehicles responsibly!
This is an extreme sports product and should be used carefully; using it over your skill
level may result in injuries or death.
Always inspect the product prior to use to ensure that it is undamaged and suitable for
use. Never use a product that you suspect to be damaged.
Users under 16 years of age must use the electric surfboard in ECO mode only.
Only able swimmers should use the product. The user should remain close enough to
shore to swim back should the product cease to function.
Always wear a U.S. coast guard approved life vest at all times in accordance with U.S.
Coast Guard regulations.
Only use the board with a full-face helmet protecting both the head and the face.
Failure to do so will increase the risk of injury or death. A helmet should be worn at all
times as to mitigate liability in case of injury.
You should know that a helmet could help protect you in certain accidents and that
it could injure you or others. A helmet is designed to provide some head protection.
Although helmets can not protect against all foreseeable impacts, a helmet might
reduce your injuries if falling on the board, crashing into an object or in a collision with
another electric surfboard. A helmet may have potential safety hazards as well. Falling
into the water could risk the chance of the helmet catching water, commonly known as
“bucketing”, and the resulting strain on your neck could cause choking and severe and
permanent neck injuries or death.
If falling off the board, always fall towards the rear or sides of it. Falling on the board or in
front of the board may result in injury or death. Always protect your face, head and neck
with your hands and arms when falling off the board.
Always use the electric surfboard with the PKL securely and safely fastened to a life
jacket, clothing, or your body.

1 Important labels
1.2 Warning label specification
14
Always use the electric surfboard with the HC lanyard securely fastened on the wrist of
the hand that will hold the HC.
Always keep the safety leash attached to your life west when riding the board.
Always maintain full awareness of people, crafts, objects, and shoreline in the area where
you are riding the electric surfboard.
Always maintain maximum visibility while riding the Electric surfboard, and avoid situations
where you may not been seen by others on or in the water.
Always respect any wildlife you may encounter and the nature you explore while riding the
Electric surfboard.
When learning the board or riding the first time, do not use any speed setting on the app
higher than ECO mode. Use the ECO app setting with easy HC the first time you ride the
board and until you can operate the board in a controlled and safe way.
Always follow local regulations where you intend to use this type of product.
Never ride beyond your skill level in areas where there are obstacles, traffic, wildlife or
other hazards.
Make sure the operator has practiced accessing/getting up on the board close to shore
before riding the board. A person who has made many unsuccessful attempts to get back
on the electric surfboard may become fatigued and suffer from exposure, increasing risk
of injury and drowning.
To avoid collision:
• Scan constantly for people, objects, animals and other electric surfboards, and be
aware of conditions that can limit your visibility or block your vision of others.
• Operate defensively at safe speeds and keep a safe distance from people, electric
surfboards and other objects.
• Do not ride immediately in front of, behind, or in close proximity to other electric
surfboards.
• Do not ride in areas where there are many other electric surfboards in use.
• Avoid shallow waters or areas where there are submerged objects close to the

1 Important labels
1.2 Warning label content
surface
• Take early action to avoid collision; remember electric surfboards do not have brakes.
• Never cross the path in front of a boat or other electric surfboard, you may be hit
resulting in injury or death. You should always take responsibility for watching marine
traffic; other boaters may not be watching for you. There is a risk of collision, possibly
resulting in injury or death, if other boaters do not see you or you move more quickly
than they expect.
Do not attempt to modify this electric surfboard or any of its components, Modification to
your electric surfboard may reduce reliability and safety, and render the electric surfboard
unsafe or illegal to use. This will also void the warranty.
Use of this product includes inherent risks of injury or death. By using this product, you
accept these risks.
Avoid making sharp turns at high speeds as there is an increased risk of injury due to
the forces applied to your body and the foot bindings.
Always keep fingers away from the propeller. Contact with the propeller can cause serious
injury or death. Never handle the propeller when a BP is connected to the board. Do not
place your hands or anything else near the intake grate.
The product can potentially attract predatory marine wildlife. Be aware of your
environment and its risks.
Consult your doctor before using the electric surfboard.
Never use the electric surfboard under the influence of alcohol or drugs.
Never use the electric surfboard if you are expecting or suspect that you could be
pregnant.
Never use the electric surfboard after head or spinal injuries, or in poor health.
If you ride with two or more boards, make sure to keep a safe distance in order to avoid
collision; this may result in injury or death.
Do not use the electric surfboard or connect the BP to a charger if any other than the
usual lights on the BP are active (See manual for LED overview).
15

1 Important labels
1.2 Warning label content
16
If there are any red lights active for over 3 seconds, do not use the board or charge
the BP - connect it to the app and send and e-mail to info@awakeboards. com with the
numbers shown in the app under INFO - System info - BP ID and Board ID.
Never attempt to remove the BP from the board or service the product in any way in water.
Never ride the Electric surfboard without close-fitting protective clothing (i.e.wetsuit) for
body cavity safety. Proper attire should be worn when operating the surfboard, casual
swimwear does not provide adequate protection.
Never attempt to perform tricks or stunts, as you can put yourself and others at risk of
injury or death.
Always head back to shore if the BP has two (2) green dots left to make sure you get
safely back to where you started.
Do not use the electric surfboard if there are any known or suspected problems with it.
Do not use your electric surfboard if the board or BP has been damaged by being
dropped or by collision. Contact support before use to determine if other actions are
necessary.
Never expose yourself to the jet-thrust - this may result in injury or death. Do not
engage the electric surfboard’s HC in shallow water, as debris can cause serious injury to
the rider or others behind the jet. Do not push the HC or accelerate the board when other
people are in the water in front of or behind the board. Do not attempt to spray or splash
water on others.
Avoid abruptly releasing the HC at high speeds; sudden loss of speed can result in injury.
Always contact local boating authorities before riding the board in unfamiliar waters to
get to know the local rules and also see the charts if there are any shallow places or
objects in the water.
Follow all local rules and regulations for boating.
Avoid riding the electric surfboard in unfamiliar areas, as submerged objects and varying
depths can threaten your safety.
Scan carefully for swimmers, and stay away from swimming areas. Swimmers are hard to
see and you could accidentally hit someone in the water.

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1 Important labels
1.2 Warning label content
Make sure that the BP and HC are fully charged using only Awake chargers before each
ride.
Always secure loose items such as long hair, jewelery, straps, and clothing before riding
the Electric surfboard.
Do not touch or modify the board/BP connector or O-rings
1.2.2 Awake BP
WARNING! HIGH VOLTAGE. DO NOT OPEN. TAMPERING WITH THIS BP WILL VOID THE
WARRANTY!
Never attempt to operate on, disassemble, modify, or change this BP in any way.
Use this BP only for powering an approved product of Awake according to the manual.
Do not dispose of this lithium-ion BP. Such BPs must be handed over to specialized
facilities for recycling or disposal.
Do not subject to impact, shock or physical damage.
Do not expose to fire or temperatures above 56°C / 133°F.
Do not expose to direct sunlight.
Do not charge this BP in a wet area or an area with high moisture in the air.
Using this BP in temperatures below 10°C / 50°F degrees may decrease the riding time.
Always let the BP charge fully to avoid damage to the BP.
Never try to open or repair the BP, this should only be done by Awake or certified
professionals.
Do not use the electric surfboard if there are any problems with it.
Do not use the electric surfboard or connect the BP to a charger if any other than the
usual lights on the BP are active (See manual for LED overview).
Assemble all related product items in a dry environment.
Transport this BP in accordance with all applicable laws.

1 Important labels
1.2 Warning label content
18
NOMINAL VOLTAGE: 79.2V
Damage to this BP may result in a fire.
Only charge with approved Awake charging equipment.
Do not handle this BP and/or board electronics with wet hands.
Inspect this BP before every use or charge.
Do not use this BP if you suspect it has been dropped or damaged in any way.
Do not connect this BP or any electronics while in the water.
If any red lights are active for over 3 seconds, do not use the board or charge the BP
- connect it to the app and send an email to [e-mail] with the numbers
shown in the app under INFO - System info - BP ID and Board ID.
Always head back to shore if the BP has two (2) green dots left to make sure you get
safely back to where you started.
!FAILURE TO COMPLY COULD RESULT IN ELECTRIC SHOCK, FIRE, SERIOUS INJURY, OR
DEATH!

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1 Important labels
1.3 Serial Number Labels
1.3.1 Awake RÄVIK Board
1.3.1 Awake RÄVIK Board
1.3.4 Awake RÄVIK HC
1.3.4 Awake RÄVIK HC
1.3.2 Awake BP
1.3.2 Awake BP
1.3.3 Awake RÄVIK Batter Charger
1.3.3 Awake RÄVIK Batter Charger

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1.3.5 Awake RÄVIK HC Charger
1.3.5 Awake RÄVIK HC Charger
1 Important labels
1.3 Serial Number Labels