Axel AX3000 80WMS User manual

AXEL Platine Terminal
AX3000 Models 80WMS
USER'S MANUAL
February 2015 - Ref.: AX3E/1236-WMS-2

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TABLE OF CONTENT
INTRODUCTION .................................................................................................1
1 - INTRODUCTION TO THE AX3000................................................................3
1.1 -ULTRA THIN CLIENT TECHNOLOGY.....................................................4
No Operating System....................................................................................4
No Embedded Applications...........................................................................4
No Local Management..................................................................................5
1.2 -DESIGNED FOR MULTIPOINT................................................................5
2 - INITIAL POWER-ON......................................................................................7
2.1 -MULTIPOINT SET-UP..............................................................................8
2.2 -AUTO-CONFIGURATION........................................................................9
2.2.1 - Stage 1: Checking the Network.......................................................10
2.2.2 - Stage 2: Sending DHCP requests...................................................10
2.2.3 - Stage 3: Sending requests to AxRM................................................10
a) Determining the TCP port ...................................................................11
b) Determining IP address ......................................................................11
2.2.4 - Stage 4: Receiving the firmware download .....................................12
2.2.5 - Stage 5: Receiving the configuration file .........................................12
3 - INTERACTIVE SET-UP................................................................................15
3.1 -SETTING NETWORK ENVIRONMENT.................................................17
3.1.1 - General Parameters ........................................................................18
a) The Terminal Name............................................................................18
b) The Terminal Comment......................................................................18
3.1.2 - Ethernet Interface............................................................................19
a) Static or Dynamic IP Address .............................................................20
b) DNS Protocol ......................................................................................21
c) Router Management ...........................................................................22
3.1.3 - Server Management........................................................................23
3.1.4 - SSL Security....................................................................................24
3.2 -GENERAL SETTINGS............................................................................25
3.2.1 - The Keyboard and the Mouse .........................................................26
3.2.2 - The Screen......................................................................................27
a) Graphical Environment........................................................................27
b) Screen Saver ......................................................................................28
c) Touch Screen......................................................................................28

3.2.3 - Local Desktop..................................................................................30
a) Theme.................................................................................................30
b) TaskBar...............................................................................................31
3.2.4 - Audio................................................................................................31
a) Audio Device.......................................................................................31
b) Sound Alerts........................................................................................32
3.2.5 - Global RDP......................................................................................32
a) USB Port Redirection..........................................................................32
b) Keyboard Nationality...........................................................................34
3.2.6 - Time Settings...................................................................................34
a) Internal Clock ......................................................................................35
b) Time Redirection.................................................................................35
c) Automatic Reboot................................................................................36
3.2.7 - Terminal Remote Control.................................................................37
a) Remote Control...................................................................................37
b) Telnet Set-Up......................................................................................37
3.2.8 - Password.........................................................................................38
a) Setting the Password ..........................................................................38
b) Entering Set-Up...................................................................................38
3.3-THE MULTIPOINT SESSION.................................................................39
3.3.1 - Connection Properties .....................................................................40
3.3.2 - Authentication..................................................................................41
3.3.3 - Display Parameters .........................................................................42
3.3.4 - Additional Parameters......................................................................42
3.3.5 - Redirected Resources .....................................................................43
a) Declaring a Redirected Printer............................................................44
b) Declaring a Redirected COM/LPT Port...............................................46
c) Redirecting Resources within the RDP session..................................47
3.3.6 - Performance ....................................................................................49
3.4 -USB MANAGEMENT..............................................................................51
3.4.1 - Specifications...................................................................................51
3.4.2 - Connecting a USB Keyboard...........................................................52
3.4.3 - Connecting a USB Barcode Reader................................................52
3.4.4 - Connecting a Mouse........................................................................52
3.4.5 - Connecting a HUB...........................................................................52
3.4.6 - Connecting a Printer........................................................................52
a) Logical Port Attachment......................................................................52
b) Releasing a Logical Port .....................................................................53
3.4.7 - Connecting a USB-RS232 Adaptor..................................................54
a) Overview .............................................................................................54
b) Configuration.......................................................................................55
3.4.8 - Connecting a Mass Storage Device ................................................55

3.4.9 - Connecting a USB Audio Device.....................................................56
3.4.10 - Connecting a Touch Screen..........................................................57
3.4.11 - Listing Connected USB Devices....................................................57
3.5 -PRINTER MANAGEMENT .....................................................................57
3.5.1 - Setting Up the Printer Port...............................................................57
a) Setting USB Logical Ports...................................................................57
b) Setting Network Printers .....................................................................58
3.5.2 - RDP redirection ...............................................................................58
3.5.3 - LPD Service.....................................................................................60
a) Setting-Up the Terminal......................................................................60
b) Setting-Up the MultiPoint Server.........................................................60
3.5.4 - 'rtty' Service .....................................................................................61
a) Setting-up the Terminal.......................................................................61
b) Setting-Up the MultiPoint Server.........................................................61
3.6 -OTHER FUNCTIONS.............................................................................62
3.6.1 - Tuning..............................................................................................62
3.6.2 - Auto-Configuration...........................................................................62
3.6.3 - Factory Settings...............................................................................63
3.6.4 - Local Store.......................................................................................63
4 - USING THE AX3000.....................................................................................65
4.1 -SWITCHING ON THE AX3000...............................................................66
4.2 -LOCAL DESKTOP..................................................................................66
4.2.1 - 'XP Style' Taskbar............................................................................67
4.2.2 –'Classical' Taskbar..........................................................................68
4.3 –MULTIPOINT SESSION........................................................................69
4.3.1 - Creating a Session ..........................................................................69
4.3.2 - Authenticating..................................................................................70
4.3.3 - Checking the SSL Certificate...........................................................70
4.3.4 - Closing the Session.........................................................................71
4.3.5 - USB Port Redirection.......................................................................71
4.4 -SPECIAL FEATURES.............................................................................72
4.4.1 - Getting Session Information ............................................................72
4.4.2 - Locking the Screen..........................................................................73
4.4.3 - USB Port Redirection Function........................................................74
4.5 -REBOOTING OR TURNING OFF THE AX3000.....................................75
4.6 -AX3000 HOT-KEYS................................................................................76
5 - ADMINISTRATION.......................................................................................77
5.1 -LOCAL ADMINISTRATION ....................................................................78
5.1.1 - Handling a Configuration File with a Memstick................................78
a) Obtaining and Storing the Configuration File......................................78

b) Send a Configuration File to the Terminal...........................................79
5.1.2 - Updating the Firmware.....................................................................80
a) From a MemStick................................................................................80
b) With bootp/tftp Protocols.....................................................................81
5.1.3 - The Ping Command.........................................................................81
5.1.4 - Connection Management.................................................................81
a) Global Connection List........................................................................82
b) "TCP Server" and "TCP Client" Connection Information.....................83
5.1.5 - Ethernet Interface Management ......................................................85
a) State....................................................................................................85
b) DHCP/DNS..........................................................................................86
c) Statistic................................................................................................87
5.1.6 - USB Statistics..................................................................................88
5.2 -REMOTE ADMINISTRATION.................................................................89
5.2.1 - AxRM: The Axel Management Software..........................................89
5.2.2 - VNC Remote Control.......................................................................90
5.2.3 - Interactive Telnet Set-Up.................................................................90
5.2.4 - Batch Remote Set-Up......................................................................91
a) Header.................................................................................................92
b) Substitution Commands......................................................................92
b) End of File...........................................................................................93
APPENDIX.........................................................................................................95
A.1 -USING THE INTERACTIVE SET-UP.....................................................96
A.1.1 - Entering the Set-Up.........................................................................96
A.1.2 - Navigation........................................................................................96
a) The Horizontal General Menu.............................................................97
b) Vertical Menus.....................................................................................97
c) Dialog Boxes .......................................................................................98
A.1.3 - Enter Data .......................................................................................98
A.1.4 - Special Notation ..............................................................................99
A.1.5 - Exiting the set-up.............................................................................99
A.2 -NETWORK OVERVIEW ........................................................................99
A.2.1 - Ethernet Addresses.........................................................................99
A.2.2 - IP Address.....................................................................................100
A.2.3 - Router............................................................................................100
A.3 -THE DHCP PROTOCOL......................................................................103
A.3.1 - Overview .......................................................................................104
A.3.2 - Setting-Up the AX3000..................................................................104
A.3.3 - Using the AX3000..........................................................................104
A.3.4 - Errors.............................................................................................105
a) Boot Time Failure..............................................................................105

b) Re-negotiation Failure.......................................................................105
A.4 -THE DNS PROTOCOL.........................................................................106
A.4.1 - Overview .......................................................................................106
A.4.2 - Resolving a Name.........................................................................107
a) Resolution Strategy...........................................................................107
b) Resolution Method............................................................................108
c) Messages Displayed on the AX3000 Screen....................................110
A.4.3 - Publishing the Terminal Name ......................................................111
a) By the DHCP Server.........................................................................111
b) By the terminal..................................................................................111
A.5 -SETTING-UP AXEL DHCP OPTIONS .................................................112
A.5.1 - Overview .......................................................................................113
A.5.2 - Adding an Axel option with the Microsoft DHCP Server................113
A.5.3 - 'axrmserv' option: auto-configuration.............................................114
A.6 -GOING FURTHER... ............................................................................115
A.6.1 - Reload Factory Settings................................................................115
A.6.2 - General Level: Advanced Parameters ..........................................116
a) Network Menu...................................................................................116
b) Keyboard/Screen Menu ....................................................................117
c Mass Storage Devices Menu..............................................................117
A.6.3 - Session Level: Enhanced Parameters..........................................118
a) The 'TCP port' Parameter.................................................................119
b) The 'mss' and 'Window' Parameters.................................................119
c) The 'Time to Live' Parameter............................................................119
d) The 'TCP port Assignment' Parameter .............................................119
e) The 'Nagle's Algorithm' Parameter ...................................................120
f) The 'Keepalive' Parameter.................................................................120
g) 'Additional Time-Out for Reconnection (sec)' Parameter..................121
A.6.4 - Setting the IP Address by a PING Command ...............................121
A.6.5 - RDP Sessions: Microsoft Keyboard Codes...................................122
A.7 -HARDWARE AND FIRMWARE INFORMATION.................................124
A.7.1 - Hardware Information....................................................................124
A.7.2 - Firmware Information ....................................................................125

Introduction
AX3000 Model 80WMS - User's Manual 1
INTRODUCTION

Introduction
2 AX3000 Model 80WMS - User's Manual
This manual provides details on terminal operation, maintenance and set-up.
The manual is organized into the following chapters and appendices:
Chapter 1: Introduction to the AX3000
Chapter 2: First Boot Time
Chapter 3: Interactive set-up
Chapter 4: Using the AX3000
Chapter 5: Remote Administration
Appendices:
The following appendices give more detailed information:
A.1 - Using the AX3000 interactive set-up
A.2 - Network overview (Ethernet address, IP address and routers)
A.3 - DHCP protocol
A.4 - DNS protocol
A.5 - Axel DHCP Option
A.6 - Going further...
A.7 - Hardware and firmware information