Axel AX3000 Platine 65E User manual

AX3000 Thin Client
Ethernet TCP/IP
Model 95
Installation Guide
November 2019 - Ref: I95E1911-4
Model AX3000/M95

The reproduction of this material, in part or whole, is strictly prohibited. For
additional information, please contact:
14 Avenue du Québec
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Tel.: [phone]
Fax: [phone]
Email: [email protected]
The information in this document is subject to change without notice. AXEL
assumes no responsibility for any errors that may appear in this document.
All trademarks and registered trademarks are the property of their respective
holders. © - 2019 - AXEL - All Rights Reserved.

1 - NOTICES........................................................................................................1
1.1 -SAFETY NOTICES...................................................................................1
1.2 -ELECTROMAGNETIC COMPATIBILITY (EMC)..................................................1
1.3 -PHYSICAL SPECIFICATIONS.................................................................2
2 - INSTALLATION .............................................................................................3
2.1 -DESCRIPTION.........................................................................................3
2.2 -INSTALLATION........................................................................................4
2.2.1 –Monitors, mouse and keyboard ........................................................4
2.2.2 - Ethernet Connection..........................................................................5
2.2.3 - Auxiliary Ports....................................................................................5
2.2.4 - USB Ports..........................................................................................5
2.2.5 - Power On...........................................................................................6
3 - QUICK INSTALLATION.................................................................................7
3.1 -QUICK SET-UP........................................................................................7
3.2 -AUTO-CONFIGURATION........................................................................9
4 - CONNECTOR PIN ASSIGNMENTS............................................................10
4.1 -ETHERNET PORT RJ45 (LAN)..............................................................10
4.2 -SERIAL PORTS AUX1 AND AUX2 (RJ45).............................................11
4.2.1 - RJ45-DB9 and RJ45-DB25 adaptors..............................................11
4.2.2 - Peripheral RJ45 cables ...................................................................12
4.3 -VIDEO INTERFACES.............................................................................13
4.4 -PARALLEL INTERFACE ........................................................................14
4.5 -USB PORTS...........................................................................................15
5 - PROBLEM SOLVING...................................................................................16

The AXEL AX3000 Thin Client is based on a modular concept.
The AXEL AX3000 Thin Client is designed and manufactured by Axel. The
terminal's electronics is contained within a slim base unit which provides
connections for a VGA or SVGA monitor, keyboard, system printer, serial
devices and Ethernet network.

Notices
Installation Guide - Models 95 1
1 - NOTICES
1.1 - SAFETY NOTICES

Do not attempt to fix a AX3000 M95 Thin Client component failure by
opening the terminal case. In case of hardware failure, contact your service
representative.

Ensure that the supply voltage of the wall outlet is in accordance with the
indications on the AX3000 M95 nameplate.

The wall power outlets used must be reached easily and as nearest as
possible to the AX3000 M95 Thin Client to connect or disconnect the power
cords.

Make sure to power off the thin client before connecting or disconnecting any
device (monitors, keyboard, mouse and serial or parallel cables.

To install and connect any peripherals, refer to the respective supplier
installation manuals.
1.2 - ELECTROMAGNETIC COMPATIBILITY (EMC)

In order to ensure compliance with European EMC regulations and FCC Part
15 rules, it is required that shielded cables be used when interfacing with other
devices (peripherals or computers).

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off

Notices
2 Installation Guide - Models 95
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help
This device does not contain a battery or accumulator. It should not be
disposed of with household waste. Contact a qualified recycling company.
1.3 - PHYSICAL SPECIFICATIONS

Operating temperature: 5 to 35 °C

Humidity: 80° non condensing

Power supply:
100 - 240 V
0,2 - 0,01 A
50 - 60 Hz

Dimensions: 216x270x31 mm

Weight: 1,35 Kg
.

Installation
Installation Guide - Models 95 3
2 - INSTALLATION
2.1 - DESCRIPTION
A green LED on the front face indicates when the AX3000 Thin Client is
powered on.
The AX3000 Thin Client has the following connectors and switches on the rear
panel:
- Power switch,
- Power connector,
- VGA or SVGA connector,
- Display Port ++ connector,
- Two auxiliary serial ports: RJ45 (AUX1 and AUX2),
- Auxiliary parallel port: female 25-pin (PARALLEL),
- Ethernet port: RJ45 (LAN).
Four USB ports are located on the left side of the terminal case.
11 12 1 2 3 4 5 6 7
On/Off Pow. VGA DP++ Aux1 Aux2 Parallel Ethernet USB (1 à 4)
Power Inlet:
100 - 240 V~
0.2 - 0.1 A
50 - 60Hz
Safety Connectors
Low Voltages (SELV) maximum length
1 - VGA 3 m shielded
2 –DP ++ 3 m shielded
3 - Serial1 3 m shielded
4 - Serial2 3 m shielded
5 - Parallel 3 m shielded
6 - LAN 100 m shielded (CAT 6 S/FTP)
7 - USB (4 ports) 3 m shielded

Installation
4 Installation Guide - Models 95
2.2 - INSTALLATION
For safety reasons and to prevent component damage do not apply power to
the AXEL thin client before connecting or disconnecting any cables. Do not plug
in the AXEL thin client power cord until all other connectors have been plugged
in.
Make sure the AXEL thin client and monitor power switches are in the OFF (0)
position before connecting cables to the rear panel.
2.2.1 –Monitors, mouse and keyboard
For safety reasons and to prevent component damage please connect all
cables before applying the power cord.
a) The Monitor(s)
Two video ports are available on the rear panel:
- VGA or SVGA (SVGA)
- DisplayPort++, dual mode ( ).
Single or dual monitor is supported - any combination of VGA and Displayport.
DisplayPort can easily be converted to DVI or HDMI.
Note 1: only the DisplayPort/VGA adaptor should be an 'active' adaptor.
Displayport to DVI or HDMI should be 'passive'.

Installation
Installation Guide - Models 95 5
b) The Keyboard and Mouse
Connect the USB keyboard and mouse via any two of the USB ports.
Note: Wireless Keyboard/Mouse are supported.
2.2.2 - Ethernet Connection
Plug the network cable into the network socket (LAN) on the rear panel.
The network operating mode is indicated by two LEDs located on each side of
the network socket:
- The green LED on the left indicates a good connection to the Ethernet
network (good link). The LED blinks to indicate a network traffic. If the
LED does not light, check the Ethernet connector and cable.
- The LED on the right indicates the actual network speed:
- 10Mb when the light is off.
- 100Mb when the light is green.
- 1Gb when the light is orange.
2.2.3 - Auxiliary Ports
AX3000 Models 95 have three auxiliary ports as a standard feature:
- AUX1: bi-directional serial port, RJ45 connector,
- AUX2: bi-directional serial port, RJ45 connector,
- PARALLEL: parallel port, female 25-pin connector.
Cable pin assignments are listed in chapter 4.
To comply with EMC regulations, the serial and parallel cables must be
shielded.
2.2.4 - USB Ports
AX3000 Model 95 has four USB ports as a standard feature. These ports are
located on the left side of the terminal case.
The USB cables must be shielded and cable length must not exceed 3 meters.

Installation
6 Installation Guide - Models 95
For more information (USB technical specifications, electric consumption...), see
Chapter 4.7.
2.2.5 - Power On
Connect the AX3000 Thin Client and the VGA power cords to earthed main
power sockets.
The green LED on the front of the terminal should light, and a single audible
beep should be heard, to indicate that the AX3000 Thin Client is powered up
and operating correctly.
The green LED of the RJ45 connector on the rear panel remains lit, to indicate a
satisfactory Ethernet connection.
If the terminal does not function as described above (for example if it emits a
continuous tone sound, or two beeps, or if an error message is displayed on the
screen) refer to chapter 5. If the terminal still does not operate properly, call
your service representative.

Quick Installation
Installation Guide - Models 95 7
3 - QUICK INSTALLATION
This chapter describes the initial power-on procedure for the M95 terminal.
When the terminal is switched on for the very first time two configuration
methods are available:
- Quick Set-Up: a wizard allows the terminal to be set-up in few seconds
for typical use.
- Auto-Configuration: used in conjunction with the AxRM software, this
function allows the terminal to automatically receive new firmware and/or
a configuration
At any time pressing <Ctrl><Alt><Esc> will enter Terminal Set-Up.
For more information about set-up, please read the AX3000 M95 User's
Manual.
3.1 - QUICK SET-UP
The quick set-up is designed for a typical simple environment of:
- Ethernet
- One server
- An optional router
- All sessions set identically
- An optional printer.
☺: This basic configuration may be modified at the end of the Quick Set-Up
procedure.
The ‘quick set-up’ wizard guides the user through a setup menu in an intuitive
manner.

Quick Installation
8 Installation Guide - Models 95
The dialog box structure (referred to as a Wizard) is shown below:
NETWORK CONNECTION
IP Settings
Server Settings
FIRST SCREEN
Graphical Environment
Session Type
Testing Graphical Settings (optional)
TSE/ RDP Session
Direct access
Gateway access
SUMMARIZE
DEVICE
Printer
USB Drive
Other type of
sessions
SESSION TYPE
Graphic (RDP, CITRIX ...)
Text (5250, ANSI, VT …)
Microsoft TSE/RDS
Connexion type
Session / Desktop
Microsoft
RemoteAPP
Desktop
After exiting the set-up the terminal is automatically restarted and ready to be
used.

Quick Installation
Installation Guide - Models 95 9
3.2 - AUTO-CONFIGURATION
The Auto-Configuration feature allows a brand new ‘out of the box’ terminal to
be sent a specific firmware and/or configuration file without any human
intervention. There are also options to specify various terminal specific
parameters, for example an IP address and terminal name etc.
Note: the auto-configuration mechanism requires AxRM software (available free
from www.axel.com).
For more information on AxRM’s action in the auto-configuration process, see
the manual "Axel Remote Management ".
The auto-configuration process is automatically initiated when power is applied
to a brand new terminal or if the terminal is reset to factory defaults. This
process may be aborted by pressing any key.
Note: the auto-configuration may also be started at each terminal boot time.
The stages are:
- Checking the network (link),
- DHCP request sent to obtain an IP address and other parameters
(optional),
- Terminal contacts the AxRM server,
- Firmware file sent (if required), followed by a reboot,
- Configuration file sent, followed by a reboot.

Connector Pin Assignments
10 Installation Guide - Models 95
4 - CONNECTOR PIN ASSIGNMENTS
This chapter describes the connector pin assignments for the different ports of
the AX3000 Models 95.
4.1 - ETHERNET PORT RJ45 (LAN)
Recommended wiring is a shielded twisted-pair cable (S/FTP), category 5
minimum (category 6 recomended)
1 2 3 4 5 6 7 8
RJ45 connector (Models 95 rear panel)
Note: the maximum length of a 10/100/1000BaseT cable is 100 meters (330
feet).
Pin
Signal Name
Direction
1
TX+ (Transmitted Data)
Input
2
TX- (Transmitted Data)
Input
3
RX+ (Received Data)
Output
4
---
---
5
---
---
6
RX- (Received Data)
Output
7
---
---
8
---
---

Connector Pin Assignments
Installation Guide - Models 95 11
4.2 - SERIAL PORTS AUX1 AND AUX2 (RJ45)
These serial ports are bi-directional ports (for printers, bar-code readers, touch
screens, etc):
1 2 3 4 5 6 7 8
AUX1 and AUX2 connectors
(Models 95 rear panel)
Pin
Signal Name
Direction
1
RTS (Request To Send)
Output
2
DTR (Data Terminal Ready)
Output
3
RD (Received Data)
Input
4
SG (Signal Ground)
---
5
CTS (Clear to Send)
Input
6
TD (Transmitted Data)
Output
7
---
---
8
DCD (Data Carrier Detected)
Input
4.2.1 - RJ45-DB9 and RJ45-DB25 adaptors
Pin assignment for an adaptor between the peripheral cable and the AX3000
RJ45 connector:
SG
RD
TD
CTS
RD
TD
2
3
6
4
2
8
Adaptor - male 9-pinAX3000 - RJ45
4
5
5
3
CTS
DTR
SG
DTR>
<
>
<

Connector Pin Assignments
12 Installation Guide - Models 95
SG
RD
TD
CTS
TD
RD
2
3
6
5
2
20
Adaptor - DTE female 25-pinAX3000 - RJ45
4
5
7
3
DTRDTR
SG
CTS
>
<
>
<
4.2.2 - Peripheral RJ45 cables
Pin assignment for a direct connection of a peripheral to the AX3000 RJ45
connector:
SG
RD
TD
CTS
TD
RD
2
3
6
6
3
4
Peripheral - female 9-pinAX3000 - RJ45
4
5
5
2
DTR
DTR
SG
DSR>
<
>
<
SG
RD
TD
CTS
TD
RD
2
3
6
6
2
20
Peripheral - DTE male 25-pinAX3000 - RJ45
4
5
7
3
DTR
DTR
SG
DSR>
<
>
<

Connector Pin Assignments
Installation Guide - Models 95 13
4.3 - VIDEO INTERFACES
The AX3000 Display Port ++ video interface:
Adapters can be connected to the DisplayPort ++ port for other connectivity:
VGA, HDMI and DVI.
Note 1 : Only the DisplayPort / VGA adapter must be 'active' type. DisplayPort /
HDMI and DisplayPort / DVI adapters must be 'passive'.
The AX3000 VGA video interface (and SVGA compatible):
5 4 3 2 1
10 9 8 7 6
15 14 13 12 11
VGA/SVGA connector
(Models 95 rear panel)
Pin
Signal name
1
Red
2
Green
3
Blue
4
Not Connected
5
Ground
6
Ground
7
Ground
8
Ground
9
Not Connected
10
Ground
11
Not Connected
12
CRT SDA
13
Horizontal sync.
14
Vertical sync.
15
CRT SCL

Connector Pin Assignments
14 Installation Guide - Models 95
4.4 - PARALLEL INTERFACE
The AX3000 Models 95 are equipped with a parallel port.
13 12 11 10 9 8 7 6 5 4 3 2 1
25 24 23 22 21 20 19 18 17 16 15 14
Parallel connector
(Models 95 rear panel)
Pin
Signal Name
1
Strobe
2
Data 0
3
Data 1
4
Data 2
5
Data 3
6
Data 4
7
Data 5
8
Data 6
9
Data 7
10
ACK (Acknowledge)
11
Busy
12
PE (Paper End)
13
SLCT (Select)
14
Auto Feed XT
15
Error
16
Init
17
SLCT IN
18
Ground
19
Ground
20
Ground
21
Ground
22
Ground
23
Ground
24
Ground
25
Ground

Connector Pin Assignments
Installation Guide - Models 95 15
4.5 - USB PORTS
AX3000 Model 95 are equipped with four USB ports located on the left side of
the terminal case.
Technical specifications:
- Supported speeds:
- Low-speed (1,5 Mbits),
- Full-speed (12 Mbits),
- High-speed (480 Mbits).
- Maximal consumption: 500 mA (for the all USB ports)
Note: Due to potentially excessive power consumption, "non-IT" devices (such
as fans, lamps, etc) are strictly prohibited.

Problem Solving
16 Installation Guide - Models 95
5 - PROBLEM SOLVING
This chapter describes some of the problems, that may occur during installation
of the AX3000 Models 95, and offers possible solutions.
Safety Warning! Under no circumstances should you attempt
to fix a terminal by opening the terminal case. High voltages
may be present even when the terminal is switched off. Only
qualified technicians should open the AX3000 Thin Client
case.
✓
- GREEN FRONT INDICATOR DOESN'T LIGHT, OR NO BEEP WHEN
YOU POWERED ON
Check there is power at the wall outlet and power cord connections.
✓
- CONTINUOUS TONE SOUNDS AFTER THE TERMINAL HAS BEEN
SWITCHED ON
This indicates a hardware failure. Report the problem to your service
representative.
✓
- ETHERNET CONNECTION INDICATOR DOES NOT LIGHT
This indicator is the green LED of the network connector on the terminal rear
panel.