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13. Guarantee
13.1.
Terms and Conditions
The Azurite D16T carries a 12 month warranty. Please keep your receipt as proof of purchase for
warranty purposes.
The warranty is covered by Telkom’s Terms and Conditions of Warranty.
If repairs under the guarantee are required, you should contact your deal er or our Helpdesk (see
Service Enquiries below). Note that proof of purchase will be required.
Note that the guarantee applies only to usage of the telephone in the manner in which it was
intended. No liability is accepted for abnormal usage of the telephone or for any other damage
that occurs as a consequence of such usage.
13.2.
Service Enquiries
For any service or product information query relating to this telephone, please call our ShareCall
number 08602HELPU (0860 243 578) or visit our web site at www.phones4telkom.co.za.
14. Environment
Preservation of the environment is of great concern to us. Our desire is to operate
systems with consideration to the world around us and consequently it has been
decided to integrate environmental performance with the life cycle of our products,
from manufacturing and commissioning, to operation and disposal.
14.1.
Batteries
The batteries contained in this product must be disposed of responsibly e.g. at
appropriate collection points provided by your local authority.
14.2.
Responsible disposal of the Product
The crossed-out waste bin stuck on the product or its accessories means that the
product belongs to the family of electrical and electronic equipments.
In this respect, please ensure that you carry out your own selective recycling
collection at:
- The sales outlet when you buy a similar new device.
- The collection points available to you in your area (recycling centres, sorting
points, etc.).
This makes you a participant in the recycling and valorisation of used electrical and electronic
goods which would otherwise have a negative impact on the environment and health.
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8.4. Selecting the country
1. Press the key and select "advanced set" using the or keys. Press the key.
2. Using the or keys, select "country" then press the key.
3. Enter the base master PIN code (default 0000). Each time a digit is entered the «_» is
replaced by a «*». Press the key to confirm.
4. Using the or key, select the country where you will use the telephone. Press the
key.
5. A confirmation screen appears. Press the key.
The message "wait.." appears on the screen and then you will hear a confirmation tone.
8.5. Restoring the Handset / Base Default Settings
To restore the factory settings to y our Handset or your Base:
1. Press the key then select "advanced set" using the or keys. Press the key.
2. Using the or keys, select "reset" then press the key.
3. When a confirmation screen appears, press the key.
- If you want to confirm the restoration of factory settings, press the key.
- To cancel the restoration, press the key.
4. The settings of your phone are restored to their initial values when you hear the confirmation
tone.
8.6. Flash timing
If you connect your telephone to a private automatic branch exchange (PA BX) or use it in a
foreign country, you may need to modify the flash recall duration in order to use your telephone
correctly with regard to the following functionalities: making a 2nd outgoing call, taking a 2nd
incoming call or making conference calls.
Contact your administrator, to determine the appropriate flash duration, and proceed to the
following settings:
1. Press the key and select "advanced set" using the or keys. Press the key.
2. Using the or keys, select "recall time" then press the key.
3. Three choices are available, namely: "short", "medium" or "long".
4. Select the appropriate flash duration.
5. Press the key to confirm your selection and you will hear a confirmation tone.
8.7. Selecting the dialling mode
Most telephone systems use the tone (DTMF) dialling mode. However, if required you can use
the pulse (Rotary) dialling mode. To change the dialling mode:
1. Press the key and select "advanced set" using the or keys. Press the key.
2. Using the or keys, select "dial mode" then press the key.
Two modes are available: "tone" and "pulse".
3. Press the key to confirm your selection. You will hear a confirmation tone.
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5.3.2. Two external calls
Taking a second call while you are already on a call
During a call, a beep is emitted by your operator to inform you that a second call is on hold. A
screen displays the number of this second (held) caller.
Press the key to take this new call.
Your first contact is put on hold and you can talk with the second caller.
Making a second call while you are already on a call
During a conversation, press the key then dial the second number to be called.
The first call is then put on hold and you can make the second call.
Switching from one call to the other
To switch from one call to the other, press the key then the key.
The call in progress is then put on hold and you can take the other call back.
Ending one of the two calls
To end one call and continue with the other, press the key then the key.
The call in progress is then terminated and you take the other call back.
To set up a 3-way conference (2 calls and yourself)
During a conversation, press the key, then the key.
You can then talk with both contacts at the same time.
To end the 3-way conference, press the key.
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6. Customising the handset
6.1. Handset naming
This function allows you to change the name of your handset.
1. Press the key and select "personal set" using the or keys. Press the key.
2. "handset name" appears on the screen. Press the key.
- Use the keypad to enter the new name (up to 10 characters).
- Use the key to delete wrong input if necessary.
3. Press the key to confirm your selection. You will hear a confirmation tone.
6.2. Tone settings
6.2.1. Handset ringer level
You can choose from four ringer volumes.
1. Press the key and select "personal set" using the or keys. Press the key.
2. Using the or keys, select "handset tone" then press the key.
3. "ring volume" will appear on the screen. Press the key.
4. Use the or keys to select the desired volume level.
5. Press the key to confirm your selection.
6.2.2. Handset ringer melody
This function allows you to assign a ring tone for incoming calls.
1. Press the key and select "personal set" using the or keys. Press the key.
2. Using the or keys, select "handset tone" then press the key.
3. Using the or keys, select "ring tones" then press the key again.
4. Use the or keys to select the ring tone.
5. Press the key to confirm your selection.
6.2.3. Key tone On/Off
This function allows you to activate or deactivate tones being heard when pressing the keypad.
1. Press the key then select "personal set" using the or keys. Press the key.
2. Using the or keys, select "handset tone" then press the key.
3. Using the or keys, select "key beep" then press the key again.
4. Use the or keys to select the "on" or "off" setting.
5. Press the key to confirm your selection.
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6.3. Selecting the language
1. Press the key then select "personal set" (or “personalise”) using the or keys .
Press key.
2. Using the or keys, select "language" (or “langue”) then press the key.
3. Using the or keys, choose the desired language.
4. Press the key to confirm your selection. You will hear a confirmation tone.
6.4. Auto talk
(Refer to § 4.1.4 “Answering a call” page 5)
When active, the Auto talk feature enables you to automatically connect the call as soon as you
remove the handset from its base.
1. Press the key and select "personal set" using the or keys. Press the key.
2. Using the or keys, select "auto hang-up" then press the key.
3. Use the or keys to select the "on" or "off" setting.
4. Press the key to confirm your selection. You will hear a confirmation tone.
6.5. Key lock
You can lock the keypad to prevent inadvertent activation.
1. Press and hold the key for 1 second until the display s hows "keys locked".
2. To unlock the keypad, press and hold the key for 1 second, or replace handset into the
base station cradle.
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7. Phone settings
7.1. Time and date
1. Press the key then select "clock&alarm" using the or keys. Press the key
.
2. Using the or keys, select "date/time" then press the key.
The date is displayed.
- To retain the current date setting, press the key.
- To change the date, enter a new date in YYYY/MM/DD format.
- To go back and revise the entry, press the key.
Press the key.
3. The date is displayed.
- To retain the current time setting, press the key.
- To change the time, enter a new time in HH:MM format.
(If, after entering the time, the time format is 12H, use the key to set
).
- To go back and revise the entry, press the key.
4. Press the key and you will hear a confirmation tone.
7.2. Date format / Hour format
7.2.1. Hour format
1. Press then select "clock&alarm" using the or keys. Press the key.
2. Using the or keys, select "set format" then press the key.
3. Using the or keys, select "time format" then press the key again.
4. Use the or keys to select the desired format.
5. Press the key to confirm your selection. You will hear a confirmation tone.
7.2.2. Date format
This function allows you to define the date format (DD/MM or MM/DD).
1. Press and select "clock&alarm" using the or keys. Press the key.
2. Using the or keys, select "set format" then press the key.
3. Using the or keys, select "date format" then press the key again.
4. Use the or keys to select the desired format.
5. Press the key to confirm your selection. You will hear a confirmation tone.
7.3. Alarm clock
To set the date and time of the Alarm:
1. Press the key and select "clock&alarm" using the or keys. Press the key.
2. Using the or keys, select "alarm" then press the key.
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3. To activate the alarm for a single day, select "on once".
4. To repeat the alarm each day at the programmed time, select "on daily".
5. To deactivate the alarm, select "off".
6. To confirm your activation choice above, press the key:
Use the touch tone pad to enter the current alarm time. Enter minutes first (format
is HH:MM).
(If, after entering the time, the time format is 12H, then use the key to select
, and the
key to select
).
7. Press the key to confirm your selection. You will hear a confirmation tone.
7.4. Selecting the alarm tone
1. Press and select "clock&alarm" using the or keys. Press the key.
2. Using the or keys, select "alarm tone" then press the key.
Three melodies are available: "melody 1”, "melody 2" and "melody 3".
3. Select the desired melody.
4. Press the key to confirm your selection. You will hear a confirmation tone.
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8. Advanced settings
8.1. Base station master PIN code
Your base station code (default setting 0000) is required to access certain security functions.
This code can be changed to a PIN code of your preference (max. 8 digits).
1. Press the key.
Select "advanced set" using the or keys, then press the key.
2. "change pin" appears on the screen. Press the key, to display the base station code
entry screen.
3. Enter the old code first. Each time a digit is entered the «_» is replaced by a «*».
After entering the code, press the key to confirm.
4. Enter your new PIN code. Each time a digit is ent ered the «_» is replaced by a «*».
5. Press the key to confirm your selection. You will hear a confirmation tone.
Note ! Carefully note your new PIN code. You will need it to change certain settings.
8.2. Association of a handset to the base
This function allows you to register a new handset on your base.
1. Press the key then select "advanced set" using the or key. Press the key.
2. Using the or keys, select "registration" then press the key.
3. Enter the digit base master PIN code (default 0000). Each time a digit is entered the «_» is
replaced by a «*».
4. Press and hold the key for 5 seconds (Note: if 1 minute elapses with no handset
starting its registration process, the base exits registration mode and returns to standby).
5. Press the key to start registration. The display will display "WAITING" to indicate the
awaiting registration state.
6. Once the handset is registered, you will hear a confirmation tone. The handset then
automatically exits the registering mode.
7. The handset number is assigned automatically by the base and is displayed on the screen.
8.3. Disassociation of a handset from the base
This function allows you to de-register a handset from your base.
1. Press the key then select "advanced set" using or keys. Press the key.
2. Using the or keys, select "unregister" then press the key.
3. Enter the digit base master PIN code (default 0000). Each time a digit is entered the «_» is
replaced by a «*». Press the key to confirm.
4. Select the handset you want to de-register (in standby state, "pls reg h/s" is displayed on
the screen).
You will hear a long beep confirmation tone.
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8.8. First ring
Activating this function is only useful if your line does not have the CLI service.
This menu allows you to arrange for your telephone to ring when a call is received, even if it is
connected on the same line as another device (e.g. fax, corded telephone, etc.).
This function is activated by default. It will be automatically deactivated when a CLI call is
received (the number of which will be displayed on the handset screen).
1. Press the key and select "advanced set" using the or keys. Press the
key.
2. Using the or keys, select "first ring" then press the key.
- select "ON" using the or keys, to activate the first ring.
- select "desactiver" using the or keys, to deactivate the first ring.
3. Press the key to confirm your selection. You will hear a confirmation tone.
9. Call log
9.1. Received call log
If you have subscribed to a "Caller display" service, the received call log presents the last five
calls you received. To view the list:
1. Briefly press the ҏkey.
2. The most recent received call number or name is displayed, depending on whether t he
number is included in your phonebook.
- If it is a private number, the screen will display "Hide id".
- If you are not in same area as your contact, the screen will display "unavai lable".
3. Press the key to display the date and the time of the call.
9.2. Dialled call log
The dialled call log presents the last five calls you made.
To view the list:
1. Briefly press the key.
2. The last dialled number will be displayed.
3. To redial this number, press the key.
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10. Changing the battery pack
Make sure the telephone is OFF before you replace battery pack.
1. Remove the battery compartment cover.
2. Remove the battery pack from the handset and disconnect the connector from the jac k.
3. Plug the connector of the new battery pack into the jack inside the handset and insert the
battery, positioned with its wires leading out from top left.
4. Replace the battery compartment cover.
5. Place the handset in the base station to charge. Leave the handset battery to fully charge for
12 hours prior to first use. If you do not fully charge the phone, battery performance will be
compromised.
There is a Danger of explosion if batteries are incorrectly replaced. Use only
2,4V 550mAh type or equivalent rechargeable battery pack. Do not dispose of
batteries in fire, the cell may explode. Check the local authority code for any
special disposal instructions.
10.1.
Battery safety precautions
- Warning - Do not burn, disassemble, mutilate or puncture batteries of this type - toxic
materials will be released, which are likely to cause injury.
- To reduce the risk of fire or personal injury, use only the battery listed in the user’s guide.
- Keep batteries out of the reach of children.
- Remove batteries if storing handset in excess of 30 days.
11. Troubleshooting
11.1.
Causes of poor reception
xAluminium siding.
xFoil backing on insulation.
xHeating ducts and other metal fittings can shield radio signals.
xClose proximity to appliances such as microwaves, stoves, computers, etc.
xAtmospheric conditions caused by severe storms.
xBase station installed in the basement or lower floor of the house.
xBase station plugged into an AC outlet with other electronic devices.
xBaby monitor is using the same frequency.
xHandset battery is low.
xYou are out of range of the base station.
11.2.
Troubleshooting tips
11.2.1.Caller id
Problem Solution
No display xIs battery fully charged? Try replacing the battery. Make sure the
battery is properly installed and connected.
xIf you are using AC power, make sure that the unit is connected to a
non-switched electrical outlet. Disconnect the unit from the plug and
plug it in again.
xDid you order Caller ID service from your local telephone company?
D16T
Azurite
User Guide
www.telkom.co.za
253103706B
D16T
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11.2.2.Telephone
Problem Solution
No dial tone xCheck installation:
- Is the base power cord connected to a working outlet?
- Is the telephone line cord connected to the base unit and the wall
jack?
xDisconnect the base from the wall jack and connect another phone
to the same jack. If there is no dial tone in the second phone, the
problem might be your wiring or local service.
xIs the handset out of range of the base?
xMake sure the battery is properly charged (12 hours).
xIs the battery pack installed correctly?
xDid the IN USE indicator come on?
The battery may need to be charged.
Dial tone is OK, but can’t
dial out
xMake sure the tone/pulse setting is correct.
Handset does not ring xMake sure the RINGER setting on the handset is programmed to
ON.
xYou may have too many extension phones on your line. Try
unplugging some phones.
xSee solutions for «NO dial tone».
You experience static,
noise or fading in and out
xChange channels.
xIs handset out of range?
Move closer to the base.
xDoes the base need to be relocated?
xCharge the battery.
xMake sure base is not plugged into an outlet with another household
appliance.
11.3.
Unit beeps
- Place handset in base for 20 seconds to reset the security code. If that doesn’t work,
charge the battery for 12 hours.
- Clean charging contacts on handset and base station with a soft clean cloth.
- See solutions for «No dial tone».
- Replace the battery pack.
11.4.
Memory dialling
- Did you program the memory location keys correctly?
- Did you follow proper dialling sequence?
- Make sure the tone/pulse setting is correct.
- Did you reprogram numbers into the memory after a power outage, or repl acement of the
battery pack?
12. General product care
- To keep your telephone working and looking good, follow these guidelines:
- Avoid putting the phone near heating appliances and devices that generate electrical
noise (for example, motors or fluorescent lamps).
- DO NOT expose to direct sunlight or moisture.
- Avoid dropping the phone and any other rough treatment.
- Clean with a soft cloth.
- Never use strong cleaning agent or abrasive powder, as this will damage the finish.
- Retain the original packaging in case you have to return the phone at a later date.
Dépliant LU D16 Azurite.fm Page 2 Mercredi, 3. mars 2010 9:03 09
