
BA Group Australia Warranty Policy
Environmental Conditions and Application:
Deteriorated or failed components such as
diaphragms, O'rings, hoses, seals, electrical wiring
and connections damaged by corrosive chemicals
dirt and sand, excessive heat or moisture.
Owners should ensure the type and strength of
chemicals used in the sprayer are compatible with
the design of the unit. Warranty determination
for these types of failures will be made by BA
Group Australia only after inspection of failed
components. In most instances these will incur
inspection charges and cost of replacement parts.
Normal Wear: Normal wear and consumable
items such as: oils and lubricants, diaphragms,
filter elements, flow meters, clutches, pivot pins,
paint, and nozzles are considered to be normal
wear items and are not warranted.
Maintenance: Component failure caused by not
performing scheduled maintenance service such
as: oils, grease, failure to clean tanks, pumps,
filters, spray lines, nozzles, fans or any other
blocked components. Not tightening or replacing
loose or missing bolts, nuts, fittings, shields and
covers.
Damage: Damages or machine failure, caused by
carelessness or accidental damage, improper
operation, inappropriate transportation or
storage of the sprayer or attachment.
Power Source: Failures due to faulty or
inadequate electrical sources of power. Owners
who use their own 12 volt power source must
make sure that it is suitable for operating the
spraying equipment.
Alterations: Any unauthorised alteration,
modification, attachments or unauthorised
repairs to the sprayer or attachments. Written
approval must be obtained from BA Group
Australia for any such items to maintain warranty.
Removal and Installation: The time taken to
remove and re-install a warranted part or
component into other brands of sprayers will not
be covered by the BA Group Australia Warranty.
Only parts and labour directly attributable to the
repair of the sprayer is covered.
Clean-up Time: BA Group Australia does not pay
for cleaning the sprayer, parts, accessories or
work area before or after the warranty repair.
Clean-up time is affected primarily by the
application or conditions in which the sprayer is
operated and maintained. Since clean-up time can
be so variable, cleaning time should be
considered a customer expense.
Transportation Costs: Warranty does not cover
transportation or insurance costs for sprayers or
other equipment needing repair or replacement
of warranted components. Nor does it cover any
freight or insurance costs in obtaining new parts
or returning old parts to BA Group Australia for
inspection purposes.
Travel Time: Travel time required for warranty
repairs is the responsibility of the Owner.
Diagnostic Time: Warranty does not cover time
required to diagnose a warranty problem.
Diagnostic time is affected greatly by the training
and expertise of the technician employed to do
the job. With proper training of service
personnel, diagnostic time should be at a
minimum. BA Group Australia expects that their
Agents are well trained and proficient to handle
any warranty repairs. Since BA Group Australia is
not in control of these responsibilities, we elect
not to cover diagnostic time.
Non-Genuine Repairs: Use of parts other than
genuine parts for repair of warranted parts will
automatically negate any guarantee. Warranted
components must be replaced with genuine BA
Group Australia repair parts.
Unauthorised Repairs: Repairs by an
unauthorised agent will automatically forfeit any
warranty. Warranty repairs must be carried out
by an authorised BA Group Australia dealer only.
Disclaimer:- The contents of this manual are
published and given in good faith. However,
neither BA Group Australia nor any of its
associates or directors or employees give any
warranty of accuracy nor accept any responsibility
in law. No reader should act on the basis of any
matter contained in this manual without
considering and taking appropriate advice based
upon their particular circumstance. BA Group
Australia 2014.
Due to continuous product development, BA
Group Australia reserves the right to change
specifications and design without notice.