BDV Phantom 800 User manual

Phantom 800 User Guide
Edition 1.06
June 21, 2012
BDV
BLACK DIAMOND VIDEO

Edition 1.06 Phantom 800 UserGuide
Trademarks
The Black Diamond Video logo and Phantom 800 are registered trademarks of Black Diamond Video, Inc.
Warranty
Warranty and Warranty Disclaimer: Black Diamond Video warrants to the original purchaser ("Buyer") that the products
delivered by Black Diamond Video that accompany this manual ("Products") will be in accordance with Black Diamond
Video’s published specifications under normal use and service for a period of one (1) year from delivery. Deviations from
published specifications which do not materially affect performance of Products covered hereby shall not be deemed to
constitute defects of material or workmanship or a failure of Products to comply with such specifications. Warranty claims
and the return of Products under warranty shall be subject to, and governed by, Black Diamond Video’s return material
authorization (RMA) policy. This warranty shall not apply to any Product that has been subject to misuse or neglect or
damaged by weather or accident (including, without limitation, damage due to fall, fire, exposure to water and abnormal
electrical exposure), or that has been modified by anyone other than Black Diamond Video. The warranties contained herein
shall extend only to Buyer and shall not apply to Buyer’s affiliates or customers or subsequent purchasers. SELLER’S
ENTIRE LIABILITY, AND BUYER'S SOLE AND EXCLUSIVE REMEDY, SHALL BE LIMITED SOLELY TO
SELLER, AT ITS OPTION AND ELECTION, REPAIRING OR REPLACING THE DEFECTIVE PRODUCT.
WARRANTY CLAIMS MUST BE MADE WITHIN THE WARRANTY PERIOD OR ARE FOREVER WAIVED.
EXCEPT FOR THE EXPRESS WARRANTY MADE IN THIS PARAGRAPH, BLACK DIAMOND VIDEO
EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES, WHETHER STATUTORY, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS WITH
RESPECT TO THE PRODUCTS FURNISHED BY BLACK DIAMOND VIDEO HEREUNDER AND ALL
WARRANTIES WHICH, BUT FOR THIS PROVISION, MIGHT ARISE FROM COURSE OF DEALING, CUSTOM OR
TRADE OR THAT ARE OTHERWISE IMPLIED BY LAW. Certain jurisdictions do not permit the disclaimer of certain
warranties, so this limitation may not apply to Buyer.
Limitation of Liability. IN NO EVENT SHALL BLACK DIAMOND VIDEO BE LIABLE FOR ANY
CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE OR SPECIAL DAMAGES
WHATSOEVER ARISING OUT OF, IN CONNECTION WITH OR RESULTING FROM THE FURNISHING,
PERFORMANCE OR USE OF THE PRODUCTS, WHETHER DUE TO BREACH OF CONTRACT, BREACH OF
WARRANTY, STRICT LIABILITY, PRODUCT LIABILITY, THE NEGLIGENCE OF SELLER OR OTHERWISE. IN
NO EVENT SHALL SELLER’S LIABILITY EXCEED THE U.S. DOLLAR AMOUNT EQUAL TO THE AMOUNT
PAID BY BUYER FOR THE APPLICABLE PRODUCT. THE DAMAGE LIMITATIONS PROVIDED AND THE
REMEDIES STATED HEREIN SHALL BE EXCLUSIVE AND SHALL BE BUYER’S SOLE REMEDY. THESE
LIMITATIONS SHALL SURVIVE FAILURE OF ANY ESSENTIAL PURPOSE. Certain jurisdictions do not permit the
limitation of certain types of liability, so this limitation may not apply to Buyer.

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Contents
Chapter 1 Welcome ...................................................1
About this Manual ................................................... 1
Safety Information and Instructions ........................ 1
Customer Service and Support ................................ 2
Chapter 2 Product Information ................................3
Introducing the Phantom 800 .................................. 3
Key Features ............................................................ 6
Options .................................................................... 7
Front Panel Detail .................................................... 7
Rear Panel Detail ..................................................... 8
Phantom 800 Product Specifications ....................... 9
Chapter 3 Getting Ready to Install .........................11
Overview of the Installation Process ..................... 11
System Test Installation Overview ........................ 12
Final System Installation Overview ...................... 13
Using DVI Converters ........................................... 14
Using Black Diamond Cable and Cable Kits ........ 15
Chapter 4 Installation Instructions ........................17
System Test Installation ........................................ 17
Final System Installation ....................................... 20
Startup Macro............................................................ 29
Chapter 5 About the Web-Server GUI ....................31
Appearance and Functions of the GUI .................. 31
Custom Labelling of Input/Output Buttons ........... 32

ii Contents Edition 1.06 Phantom 800 User Guide
Chapter 6 Matrix Switching ....................................35
About Matrix Switching ........................................ 35
Matrix Switching Control- GUI ............................ 35
Matrix Switching Control- RS-232 and 10/100T...... 37
Chapter 7 Video Scaling .........................................41
About Video Scaling ............................................. 41
Auto-Resolution Display ....................................... 41
Preset Video Positioning ....................................... 41
Custom Video Positioning ..................................... 44
Pan and Zoom ........................................................ 45
Advanced Video Scaling Operations ..................... 47
Chapter 8 Wall Processing.........................................49
About Wall Processing................................. 49
Wall Display Output Arrangement............................ 49
Output Timing Synchronization................................ 50
Wall Processing Function ......................... 52
Switching Input Sources............................................ 54
Resizing a Wall.......................................................... 54
Chapter 9 Frame Grabbing .....................................55
About Output Frame Grabbing .............................. 55
Overview - the Frame Grabbing Process ............... 56
Freezing Frames .................................................... 56
Capturing Frames .................................................. 57
Previewing & Clearing Captured Frames .............. 57
Downloading Captured Frames to Memory .......... 58
Saving Downloaded Frames .................................. 59
Appendix A RS-232 and 10/100T Protocol...................61
Phantom 800 Command Set .................................. 61
RS-232 Pinout ........................................................... 70

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Phantom 800 User Guide Edition 1.06 Contents iii
Appendix B Upgrading Firmware .................................71

iv Contents Edition 1.06 Phantom 800 User Guide

Phantom 800 User Guide Edition 1.06 1
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W ELCOME 1
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ABOUT THIS MANUAL
This manual contains information about the Phantom 800 processor. Material is presented
under the following chapters:
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SAFETY INFORMATION AND INSTRUCTIONS
The following safety instructions are to ensure the safety of personnel using this equipment
and to protect this device and working environment from potential damage.
CAUTION!
1ELECTRIC SHOCK HAZARD. DO NOT OPEN.
2REMOVAL OF COVER MAY RESULT IN ELECTRIC SHOCK. There are no user-
serviceable parts inside. Contact Black Diamond Video for authorized repair service.
Chapters Description
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Chapter 1, “Welcome.”
Chapter 2, “Product Information.” Use this section to get to know this product manual,
understand key safety measures, and learn about the key
features and functionality of the Phantom 800
Chapter 3, “Getting Ready to Install.”
Chapter 4, “Installation Instructions.” Use this section to learn about installing the Phantom 800.
Included in this section are both an overview of the
installation process, and detailed, step-by-step installation
instructions.
Chapter 5, “About the Web-Server GUI.”
Chapter 6, “Matrix Switching.”
Chapter 7, “Video Scaling.”
Chapter 8, “Wall Processing.”
Chapter 9, “Frame Grabbing.”
Use this section to learn about the digital video processing
capabilities of the Phantom 800. Get detailed instructions
on how to use the matrix switching, video scaling, wall
processing, and frame grabbing features.
Appendix A, “RS-232 and 10/100T Protocol.”
Appendix B, “Upgrading Firmware.” Use this section to refer to detailed remote control
command set information, firmware upgrade information
and instructions, and a glossary of key terms used in this
manual.

WELCOME
Customer Service and Support
2Edition 1.06 Phantom 800 UserGuide
IMPORTANT SAFETY INFORMATION:
• Read and follow all instructions – Read all safety and operating instructions before
operating this equipment. Follow all operating instructions in this manual and adhere to
all warnings on this equipment and in this manual.
• Keep all documentation – Retain the User Guide and accompanying safety instructions
for future reference.
• Maintain proper ventilation – This equipment should be maintained in a well-ventilated
room with adequate air flow. Do not obstruct the ventilation slots on the device.
• Keep away from heat – Do not place this device near a heat source. Failure to comply
could result in overheating and damage to the equipment.
• Keep away from water and moisture – Do not place this equipment near areas of running
water or dense condensation.
• Cleaning - Unplug the device before cleaning. The device can then be wiped with a
water-dampened soft cloth.
• Proper electrical grounding - This device must be plugged into a properly grounded
outlet in order to avoid electric shock. Do not bypass the grounding features of the power
cable or plug. When using an extension cord, make sure the cord is designed for
grounded plugs.
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CUSTOMER SERVICE AND SUPPORT
For technical support and service, contact Black Diamond Video at:
Black Diamond Video
1000 Atlantic Ave, Suite 114
Alameda, California, 94501
Phone: [phone]
Fax: [phone]
Visit us on the web at www.blackdiamondvideo.com.

Phantom 800 User Guide Edition 1.06 3
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P RODUCT I NFORMATION 2
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INTRODUCING THE PHANTOM 800
The Phantom 800 is an all-digital DVI processor that integrates seamless 8 x 8 DVI matrix
switching, post-output scaling, and frame-grabs into a single unit. When combined with
Black Diamond Video's DVI converters, the Phantom 800 provides the same level of
switching, scaling, and frame-grabs for any analog, SDI, or HD-SDI signal source
eliminating the need for multi-format switches and cables.
The Phantom 800 supports DVI operation at the maximum TMDS rate of 1.65 Gb/s. The
Phantom 800 works seamlessly with Black Diamond Video's DVI X-treme Cable and Cable
Kits. Up to 60 meters of DVI cable can be used on the input side of the processor without
any conditioner needed. On the output side of the processor, DVI cable lengths over 7
meters and up to 60 meters require the addition of a DVI conditioner.
The Phantom 800 block diagram (Figure 1) illustrates the full functionality of this DVI
processor when combined with Black Diamond Video's DVI Converters and DVI X-treme
Cable Kits.

PRODUCT INFORMATION
Introducing the Phantom 800
4Edition 1.06 Phantom 800 UserGuide
Architecture
The Phantom 800 processor has three layers of DVI processing:
SEAMLESS 8 X 8 DVI MATRIX SWITCHING
Seamless 8 x 8 DVI matrix switching implies no monitor blanking between switched
images, irrespective of the video source.
POST-OUTPUT VIDEO SCALING AND IMAGE PROCESSING
Post-output scaling and image processing is performed with Black Diamond Video’s S-1
Cards. The Phantom 800 can be populated with upto 8 S-1 Cards. The S-1 image processors
have a number of features including built-in autodisplay detection which allows any video
FIGURE 1. Phantom 800 Block Diagram

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PRODUCT INFORMATION
Introducing the Phantom 800
Phantom 800 User Guide Edition 1.06 5
source to be automatically displayed on any monitor at its maximal resolution and proper
aspect ratio.
FRAME-GRABS
Frame-grabs can be performed on any input source, individually or simultaneously, and files
can be archived in a server.
Phantom-Power
The Phantom 800 provides phantom-power to Black Diamond Video’s DVI Converters,
including the standard-definition-to-DVI converter (SD-DVI), the RGB-to-DVI converter
(RGB-DVI), and the SDI-to-DVI converter (SDI-DVI), as well as to DVI Xtreme Signal
Conditioners. The Phantom 800 system diagram (Figure 2), gives an example of video
sources and how they can be integrated using the Phantom 800.
Control
The Phantom 800 processor has three control methods. The processor has both RS-232 and
10/100T Ethernet controls. For remote applications, the Phantom 800 is equipped with a
built-in, customizable, web-server graphical user interface (GUI).
FIGURE 2. Phantom 800 System Diagram

PRODUCT INFORMATION
Key Features
6Edition 1.06 Phantom 800 UserGuide
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KEY FEATURES
Features include the following:
SWITCHING
• Seamless, non-blocking 8 x 8 DVI matrix switching
• Supports single-link DVI matrix switching at the maximum TMDS rate of 1.65 Gb/s
• Input and output rates from 640 x 480 up to and including 1920 x 1200, interlaced or
progressive
IMAGE PROCESSING - VIDEO SCALING
• Each output can be populated with one S-1 video processing card for up to eight cards
per Phantom 800
• Auto-resolution display so that any video input will be displayed at its maximum
resolution and proper aspect ratio on any video monitor
• Image controls include pan, zoom, position, contrast, brightness, and programmable
LUTS
• Frame latency < 1.5 frames
• Built-in test pattern generator
FRAME-GRABS
• Individual or simultaneous frame-grabs from any input source
• Output frame-grab previews
PHANTOM-POWER AND CONVERTER CONTROLS
• Phantom-power to Black Diamond Video DVI X-treme Cable Kits
• Phantom-power and control for Black Diamond Video DVI Converters
CONTROLS
• RS-232 serial
• 10/100T Ethernet
• Customizable Web-server GUI
GENERAL
• 2U high, rack mountable
• Remote diagnostic capability

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PRODUCT INFORMATION
Options
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OPTIONS
The following options are available for the Phantom 800:
•DVI X-treme Cable and Cable Kits - 60 meters of DVI cable can be used on the input
side of the processor without any conditioner needed. On the output side of the
processor, DVI cable lengths over 7 meters and up to 60 meters require the addition of a
phantom-powered DVI conditioner.
•SD-DVI Converter converts any standard-definition analog signal (NTSC, PAL) to
DVI. This converter is phantom-powered and is controlled and integrates seamlessly
with the Phantom 800.
•RGB-DVI Converter converts any analog RGB signal to DVI. This converter is
phantom-powered and is controlled and integrates seamlessly with the Phantom 800.
•SDI-DVI Converter converts any SDI or HD-SDI source to DVI. This converter is
phantom-powered and is controlled and integrates seamlessly with the Phantom 800.
•Front Panel Controls - optional.
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FRONT PANEL DETAIL
Figure 3 details the standard Phantom 800 front panel.
FIGURE 3. Phantom 800 Front Panel

PRODUCT INFORMATION
Rear Panel Detail
8Edition 1.06 Phantom 800 UserGuide
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REAR PANEL DETAIL
Figure 4 details the Phantom 800 rear panel.
1. AC POWER IN
AC input power connection (120/240 VAC).
2. POWER SWITCH ON/OFF
The power switch is used to turn the unit on or off. The system status light on the front panel
indicates when the unit is powered on.
3. DVI-I OUTPUT CONNECTIONS
The DVI-I output connectors are digital DVI outputs used to connect to a digital display
device. When connecting to a display device more than 7 meters from the Phantom 800, a
DVI X-treme Cable Kit should be used with the DVI X-treme conditioner placed on the
display side of the cable.
FIGURE 4. Phantom 800 Rear Panel

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PRODUCT INFORMATION
Phantom 800 Product Specifications
Phantom 800 User Guide Edition 1.06 9
4. DVI-I INPUT CONNECTIONS
The DVI-I input connectors are used to connect a video source to the Phantom 800. If the
input source is a DVI source, it can be connected directly to the device. If the input source is
an analog or SDI source, the signal must first be converted to DVI using a Black Diamond
Video DVI converter before connecting it to the Phantom 800.
For cable distances greater than five meters, Black Diamond Video certified DVI cable
should be used. Black Diamond Video certified DVI cable is factory tested and guaranteed
for distances up to 60 meters. A DVI X-treme conditioner is not required on the input side
of the Phantom 800.
5. RS-232 SERIAL INTERFACE
The RS-232 interface is a DCE type used to control the Phantom 800 by an external host
over a serial-com port or alternate RS-232 controller.
6. 10/100T ETHERNET PORT
The 10/100T Ethernet port is used for controlling the Phantom 800 from a remote location.
This port is also used for firmware upgrades in the field. The 10/100T Ethernet port can
control the Phantom 800 through commands similar to the RS-232 port.
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PHANTOM 800 PRODUCT SPECIFICATIONS
VIDEO SPECIFICATIONS
• Video Format: DVI Single-link, supports maximum TMDS rate of 1.65 Gb/s
• Video Resolution: DVI I/O rates from 640 x 480 to 1920 x 1200, interlaced or
progressive, 25-165 MHz
• Connectors: DVI-I female
• Scaler Functions: Fit, Fill, Center, Stretch, Pan, Zoom, Programmable LUTS
CONTROLS
• Serial Controls: RS-232, DB9 female connector
• Ethernet Controls: 10/100T Ethernet, Protocols: Telnet, FTP, HTTP
• GUI: Customizable web-server GUI
GENERAL
• Dimensions/Weight: 2U, 19" rack-mountable enclosure, 16.73"W x 12"D x 3.5"H, 12
pounds

PRODUCT INFORMATION
Phantom 800 Product Specifications
10 Edition 1.06 Phantom 800 UserGuide
• Temperature Rating: 0-55° C
• Power: 90-240 VAC, 47-63Hz, 200 Watts

Phantom 800 User Guide Edition 1.06 11
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G ETTING R EADY TO I NSTALL 3
This chapter presents on overview of the installation process. Read this chapter to get an
introduction to how to install the Phantom 800. Included is information about using DVI
converters (required if you have video sources that are not in DVI format) and Black
Diamond cable kits.
For detailed installation instructions see Chapter 4, “Installation Instructions.”
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OVERVIEW OF THE INSTALLATION PROCESS
Installing the Phantom 800 can be divided into two phases:
System Test Installation. Begin your installation process by performing a complete system test installation. The
purpose of this phase is to establish remote control of the Phantom 800, and verify that all
input and output channels are working. You will use a single test video input and at least
one of the display devices you plan to use in your final system installation. You will verify
that your test video input is properly displayed on the display device when routed through
each input and output channel.
Final System Installation. Complete the installation process by doing the final system installation. In this phase, you
will install the Phantom 800 in its final location. You will establish permanent remote
control, connect all necessary input and output cabling, apply all input sources (including
any DVI converters as necessary), and connect all display devices. Finally, you will verify
that each video source is properly displayed on each display device.
IMPORTANT!
This product must be tested with the intended equipment
before being permanently installed. Failure to do so voids any
warranty and limited liability. Although Black Diamond Video
tests the product to its fullest extent, situations may arise
giving marginal results or potential compatibility issues when
used with digital video display devices that are non-compliant
or incompatible.

GETTING READY TO INSTALL
System Test Installation Overview
12 Edition 1.06 Phantom 800 UserGuide
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SYSTEM TEST INSTALLATION OVERVIEW
The system test installation should be performed first to verify your equipment is working
properly. It will also help you begin to plan for and organize the video sources, cabling
equipment, and display devices in preparation for the final system installation.
The system test installation consists of four steps. These steps are described below and
illustrated in Figure 5.
NOTE: This is an overview of the system test installation to help inform and
prepare you for the actual installation process. For detailed installation
instructions, see Chapter 4, “Installation Instructions.”
FIGURE 5. Phantom 800 System Test Installation Diagram

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GETTING READY TO INSTALL
Final System Installation Overview
Phantom 800 User Guide Edition 1.06 13
Step 1. Establish Temporary Remote Control of the Phantom 800
Establish temporary remote control of the Phantom 800 through a laptop computer or
personal computer using the RS-232 serial interface. This allows control of the Phantom
800 so that the video signals going into and out of the processor can be tested.
Step 2. Connect a Test DVI Input Source
Connect a test DVI video source to Input 1 on the Phantom 800. Only a single DVI source is
required for the system test installation phase. Use Black Diamond Video tested DVI cable
to connect your DVI source to the Phantom 800.
Step 3. Connect one or more Display Devices and Establish Video Output
Connect a display device to Output 1 on the Phantom 800. Connect additional display
devices as desired. Using the test DVI input connected in Step 2, use serial commands to
switch the input to each connected display device. Verify that all video displays or output
devices (such as DVD recorders, etc.) are functioning correctly.
Step 4. Test all Remaining Input Channels
Verify that all remaining input channels are functioning properly. Using the test DVI video
source, connect it to each input channel on your Phantom 800 and then route the signal to
each connected display device.
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FINAL SYSTEM INSTALLATION OVERVIEW
The final system installation should be performed after you have completed the system test
installation. You should have all of your video sources, cabling equipment, and display
devices assembled in preparation for the final system installation.
The final system installation consists of five steps. These steps are described below.
Step 1. Place the Phantom 800 into the Rackmount or Other Permanent Location
The Phantom 800 can be installed in a 2U rackmount. Place your unit in its permanent
location before making any other system connections. Be sure to follow the safety warnings
regarding proper ventilation of the equipment.
NOTE: If the computer you used in Step 1 has a DVI output, you can use it for the
test DVI video source in this step. This computer should have a built-in DVI
graphics card.
NOTE: This is an overview of the system test installation to help inform and
prepare you for the actual installation process. For detailed installation
instructions, see Chapter 4, “Installation Instructions.”

GETTING READY TO INSTALL
Using DVI Converters
14 Edition 1.06 Phantom 800 UserGuide
Step 2. Connect all Video Inputs
Connect all DVI sources directly to the Phantom 800 input channels. All non-DVI sources
must first be converted to DVI using a Black Diamond Video DVI Converter. See “Using
DVI Converters” on page 14 for more information.
All cabling from the DVI Converters to the Phantom 800 should be done using Black
Diamond Video tested DVI cable. Black Diamond Video can not guarantee the quality of
cable purchased from other manufacturers. See “Using Black Diamond Cable and Cable
Kits” on page 15 for more information.
Step 3. Connect all Display and Output Devices
Connect all display and output devices to the Phantom 800 output channels. All cabling
from the Phantom 800 to the display devices should be done using Black Diamond Video
tested DVI cable. Black Diamond Video can not guarantee the quality of cable purchased
from other manufacturers. See “Using Black Diamond Cable and Cable Kits” on page 15
for more information.
Step 4. Establish Permanent Remote Control
Establish permanent remote control to the Phantom 800 using RS-232 or 10/100T Ethernet
control.
Step 5. Test all Input/Output Switching Configurations
Route each input to each output in turn and verify the video displays properly on the display
device. If video output option boards are installed, test the video processing functions of
these boards.
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USING DVI CONVERTERS
The Phantom 800 accepts DVI video inputs only. Black Diamond Video offers a line of
DVI converters which you can use to convert your RGB, SD or S-Video (NTSC and PAL),
and SDI video signals to DVI. With the appropriate DVI converter, you can use any of these
video formats as a source for the Phantom 800.
The converter should be located as close to the video source as possible to eliminate cabling
problems such as attenuation and noise.
See “Options” on page 7 for more information about the available DVI converters and the
converters’ product documentation.