Beijer Electronics JetWave 4020 Series User manual

JetWave 4020/4020E Series
Industrial 802.11ac + 802.11n Multi-Radio
Wireless AP
User Manual
V1.1 Aug., 2016

JetWave 4020/4020E Series User Manual
Copyright
Copyright © 2016 all rights reserved. No part of this publication may be reproduced, adapted, stored in
a retrieval system, translated into any language, or transmitted in any form or by any means without
the written permission of the supplier.
About This Manual
This user manual provides the following notes:
1. The Declaration of Conformity policy and manufacturer information.
2. The Safety Precaution and important notification.
3. The technical specification of the product.
4. The instruction on how to install and configure your product.
Please read this document carefully and only trained and qualified personnel should be allowed to
install, replace, or service this equipment.
Conventions
For your attention on important parts, special characters and patterns are used in this manual:
This indicates an important note that you must pay attention to.
The Blue Wording is important note that you must pay attention to.
The Blue Wording with Big Case is very important note you must pay more attention to.
This indicates a warning or caution that you have to abide.
The Red wording is very important you must avoid.
Bold: Indicates the function, important words, and so on.
Note:
Warning:

JetWave 4020/4020E Series User Manual
Declaration of Conformity
R&TTE Directive 1999/5/EC
The product may be operated in all European Union countries. The R&TTE (1995/5/EC) Directive
requires that apparatus bears the CE mark as an attestation of compliance with the R&TTE Directive.
While you see the CE Marking print in our product, it indicates the product comfort to the requirement
of the R&TTE Directive.
We provides formal declaration of R&TTE for Wireless product in our web site, different product may
comfort to different standards of Health & Safety, EMC, Radio and other specific standard. You can
download the formal document of the product in our Web site or apply from our Sales/Technical
people.
The declaration of R&TTE is authorized at the following company and address.
Korenix Technology Co., Ltd.
14F., No.213, Beixin Rd., Xindian Dist., New Taipei City 23143, Taiwan (R.O.C.)
TEL: [phone]

JetWave 4020/4020E Series User Manual
Safety Precautions –JetWave Wireless Product
General Notification
Only operate the device according to the technical specification. You can find the information
from the product datasheet, user manual…etc.
Read the installation instructions before connecting the system to the power source.
If you don’t get exact info you need, you can contact Korenix technical people,
[e-mail]. Only trained and qualified personnel should be allowed to install,
replace, or service this equipment.
The devices are designed for operation with extra-low voltage (SELV). Connect the unit only to
DC power source that complies with the safety extra-low voltage (SELV) requirements in
IEC/EN 60950 based safety standards.
(Not included 110V input model)
Solely connect the power supply that corresponds to the type of your device. For power connection,
make sure the following requirement are met:
The DC power circuit of the product is isolated design circuit. In practical, it is suggested to use
isolated DC power design PSU for field installation. Besides the PSU selection, well
digital/earth grounding is also important before power on the system.
The Power Supply conforms to the overvoltage category I or II.
The output voltage of the AC/DC to DC Power Supply conforms to the range of the input
voltage of the equipment.
The connection cables used are permitted for the specified electronic voltage, current, wire
diameter and temperature range. (Wire Diameter of AC voltage is at least 0.75mm, AWG18.
For DC voltage, it is at least 1.0mm, AWG16.)
Follow the power installing instruction of the user manual, it indicates the input voltage, pin
assignment, connection circuit and notice.
The Power Supply must be well installed, includes grounded and other notices which are
defined in its instruction guide.
Only switch on the supply voltage to the device if the housing is closed, the terminal blocks are
wired up correctly and the terminal blocks are connected.

JetWave 4020/4020E Series User Manual
The equipment must be grounded. Ground the device before connecting the cables, antennas
and power supply. The grounding of the equipment and DC Power Supply may be different in
some applications, then, you must ground them separately.
Contact the appropriate electrical inspection authority or an electrician if you are uncertain that
suitable grounding is available.
PoE (Power over Ethernet) Input:
If the product supports standard PoE Input, please make sure the voltage range of PSE
comforts to the standard PoE request, maximum current and cable resistance of the Ethernet
cable. Since the Ethernet cable may lead voltage drop, the CAT 5 or above standard cable is
suggested, and the maximum Ethernet cable restriction is under 100 meter.
Users MUST use the safety certificated PoE switch/injector with the PoE power input. The
Industrial PoE Switch, attached PoE injector/adapter is recommended.
Environment & Housing
Hot surface. Avoid touching the device while it is operating.
Only operate the device at the specified ambient temperature and humidity. The temperature of
the surrounding air means a distance of up to 5cm from the device. While installing multiple
devices within the cabinet, remains suitable width between the devices is MUST for better heat
dispersing.
Better install the device in the vertical position, with the upper antenna connections pointing
upward, lower antenna pointing downward.
Install the device in a cabinet or in an operating site with limited access, the metal cabinet will
filter the radio signals, use the extended antenna cable and install the external antenna in free
space helps to get better Radio signal.
Only technicians authorized by the manufacturer are permitted to open the housing. Without
the manufacturer permitted, open the housing means the product is not warrantied and no
responsible for any unexpected risk.

JetWave 4020/4020E Series User Manual
Installation
If you are installing the wireless equipment in the field box or outdoor area, for your safety as well as
others’, please seek assistance from a professional installer who has received safety training on the
hazards involved. Keep safety as well as performance in mind when selecting your installation site,
especially where there are electric power and phone lines.
Please note the following things as well:
Do not use a metal ladder;
Do not work on a wet or windy day;
Wear shoes with rubber soles and heels, rubber gloves, long sleeved shirt or jacket.
If you are installing the equipment in the indoor office or factory, be aware of the power source
and grounding must be well installed. The professional Wireless IT Engineer can provide
service for AP location, channel and field plan to get better performance and coverage.
Connect the equipment which meets the IP degree of protection requirements for the
application case.
Read the Radio output power, receiver sensitivity, antenna gain specification before installing.
The shipped products and antenna comforts to the R&TTE and allowed to be used in all
European countries. You can read the related technical specification from the product
datasheet or user manual.
When installing external antennas, the Radio Output power and antenna gain value must be
allowed according to the regulations of the country.
When the system is operational with high gain antenna, avoid standing directly in front of it.
Strong RF fields are present when the transmitter is on.
When the system is operational with high gain antenna in short distance, adjust the radio
output lower. Strong output power plus high gain antenna is not good installation for short
distance transmission.
You are responsible for undertaking suitable lightning protection.
Install over voltage protector devices on every outdoor Ethernet cable.
Protect each antenna installed outside with lightening protection devices, ex: lightening
arrester.
Note that Field EMD (Lightning) DAMAGE IS NOT COVERED UNDER WARRANTY.

JetWave 4020/4020E Series User Manual
Content
Chapter 1 Introduction......................................................................................................................... 2
1.1 Introduction.............................................................................................................................. 2
1.2 JetWave 4020 Series Appearance .......................................................................................... 3
1.3 JetWave 4020 Major Features................................................................................................. 3
1.4 JetWave 4020E Series Appearance........................................................................................ 4
1.5 JetWave 4020E Major Features.............................................................................................. 5
1.6 JetWave 4020/4020E Product Dimension............................................................................... 6
1.7 Product Package ..................................................................................................................... 6
Chapter 2 Hardware Installation......................................................................................................... 9
2.1 Professional Installation Required........................................................................................... 9
2.1.1 Safety Precautions ........................................................................................................... 9
2.2 Power Installation ...................................................................................................................11
2.2.1 DC Input ..........................................................................................................................11
2.2.2 Powered by PoE..............................................................................................................11
2.2.3 Connect both DC input and PoE.................................................................................... 12
2.3 I/O Configuration.................................................................................................................... 13
2.3.1 Wiring your Ethernet Port............................................................................................... 13
2.3.2 USB + RS-232 Console.................................................................................................. 14
2.3.3 Vent ................................................................................................................................ 14
2.3.4 Ground............................................................................................................................ 15
2.4 WIFI Antenna......................................................................................................................... 16
2.4.1 MIMO & Dual Polarization.............................................................................................. 16
2.4.2 Antenna Socket.............................................................................................................. 18
2.4.3 Antenna Installation........................................................................................................ 19
2.4.4 Default Embedded WIFI Antenna Specification: ............................................................ 20
2.5 Mounting................................................................................................................................ 22
2.5.1 Mounting the AP............................................................................................................. 22
2.5.2 Mounting the N-Type external antenna.......................................................................... 26
2.5.3 Mounting the SMA external antenna:............................................................................. 26

JetWave 4020/4020E Series User Manual
2.6 Using the External Antenna................................................................................................... 27
Chapter 3 Prepare for Management ................................................................................................. 30
3.1 Basic Factory Default Settings .............................................................................................. 30
3.2 System Requirements ........................................................................................................... 32
3.3 How to Login the Web-based Interface................................................................................. 33
3.4 Fail to login the Web GUI....................................................................................................... 34
3.5 How to login the CLI .............................................................................................................. 34
3.6 Discovery Utility –Korenix View Utility.................................................................................. 36
Chapter 4 Web GUI Configuration.................................................................................................... 38
4.1 Status..................................................................................................................................... 38
4.1.1 Information...................................................................................................................... 38
4.1.2 Network Flow (Statistics)................................................................................................ 39
4.1.3 ARP Table....................................................................................................................... 40
4.1.4 DHCP Client List............................................................................................................. 40
4.1.5 Association List............................................................................................................... 41
4.2 System................................................................................................................................... 42
4.2.1 Basic Settings................................................................................................................. 42
4.2.2 IP Settings ...................................................................................................................... 43
4.2.3 RADIUS Settings............................................................................................................ 45
4.2.4 Time Settings.................................................................................................................. 46
4.2.5 Traffic Shaping................................................................................................................ 47
4.2.6 Outbound Firewall .......................................................................................................... 47
4.2.7 Inbound Firewall............................................................................................................. 50
4.2.8 NAT Settings................................................................................................................... 51
4.3 Routing .................................................................................................................................. 54
4.3.1 Status ............................................................................................................................. 54
4.3.2 Static Route.................................................................................................................... 54
4.3.3 RIP.................................................................................................................................. 55
4.4 Wireless................................................................................................................................. 58
4.4.1 Basic Settings................................................................................................................. 58

JetWave 4020/4020E Series User Manual
4.4.2 Security Settings............................................................................................................. 62
4.4.3 Advanced Settings ......................................................................................................... 64
4.4.4 Access Control ............................................................................................................... 66
4.5 VPN........................................................................................................................................ 68
4.5.1 Status ............................................................................................................................. 69
4.5.2 OpenVPN Client............................................................................................................. 69
4.5.3 OpenVPN Server............................................................................................................ 71
4.5.4 Port Forwarding.............................................................................................................. 74
4.5.5 VPN Certificate............................................................................................................... 75
4.5.6 IPSec.............................................................................................................................. 75
4.6 Management.......................................................................................................................... 78
4.6.1 Remote Setting............................................................................................................... 78
4.6.2 SMTP Configuration....................................................................................................... 81
4.6.3 Login Settings................................................................................................................. 82
4.6.4 Firmware Upgrade.......................................................................................................... 82
4.6.5 Configuration File ........................................................................................................... 83
4.6.6 Certificate File................................................................................................................. 85
4.6.7 WLAN Controller............................................................................................................. 85
4.6.8 Remote IP Scan ............................................................................................................. 86
4.6.9 Topology Discovery (LLDP)............................................................................................ 86
4.7 Tools ...................................................................................................................................... 88
4.7.1 System Log..................................................................................................................... 88
4.7.2 Site Survey..................................................................................................................... 88
4.7.3 Ping Watchdog ............................................................................................................... 89
4.7.4 Data Rate Test................................................................................................................ 90
4.7.5 Antenna Alignment ......................................................................................................... 91
4.7.6 Ping ................................................................................................................................ 92
4.8 Main Entry.............................................................................................................................. 93
4.8.1 Save ............................................................................................................................... 93
4.8.2 Logout............................................................................................................................. 93
4.8.3 Reboot............................................................................................................................ 93

JetWave 4020/4020E Series User Manual
Chapter 5 Configuration –SNMP, CLI, View Utility......................................................................... 95
5.1 SNMP .................................................................................................................................... 95
5.1.1 What is SNMP?.............................................................................................................. 95
5.1.2 Management Information Base (MIB): ........................................................................... 96
5.1.3 MIB Tree in NMS............................................................................................................ 97
5.2 Command Line Interface (CLI) ............................................................................................ 100
5.2.1 SHOW Command Set: ................................................................................................. 101
5.2.2 Set Command Set:....................................................................................................... 102
5.2.3 List Command Set:....................................................................................................... 103
5.2.4 Delete Command Set:.................................................................................................. 104
5.3 Korenix View Utility.............................................................................................................. 105
5.3.1 Device Discovery:......................................................................................................... 105
5.3.2 Basic Tools Shortcut:.................................................................................................... 106
5.3.3 Wireless Panel.............................................................................................................. 107
5.4 Korenix Mobile Manager...................................................................................................... 109
Chapter 6 Troubleshooting ..............................................................................................................111
6.1 General Question..................................................................................................................111
6.1.1 How to know the MAC address of theAP? ...................................................................111
6.1.2 What if I would like to reset the unit to default settings?...............................................111
6.1.3 Why can not access the Web-based management interface?......................................111
6.2 Wireless................................................................................................................................112
6.2.1 What if the wireless connection is not stable after associating with an AP under wireless
client mode?.................................................................................................................................112
6.2.2 What if the wireless connection performance is not good, how to improve it? .............112
6.3 Appendix...............................................................................................................................113
6.3.1 ASCII.............................................................................................................................113
6.3.2 RSSI Conversion...........................................................................................................114
6.3.3 M12 Connector Pin Assignment....................................................................................116
Revision History................................................................................................................................118

JetWave 4020/4020E Series User Manual
Page 1
Chapter 1
Introduction

JetWave 4020/4020E Series User Manual
Page 2
Chapter 1 Introduction
1.1 Introduction
The user manual is applied to Korenix JetWave 4020 Series Industrial Dual Band Dual Radio
802.11ac Wireless AP, Embedded Antenna and JetWave 4020E Industrial Dual Band Dual Radio
802.11ac Wireless AP, External N-Type Antenna. The 2 product series equips with the same 802.11ac
WIFI technology, the same hardware/software platform and the same installation consideration for
indoor or outdoor environment.
The WIFI software configuration interface of the products is the same, for example the Web GUI,
SNMP and CLI. If there are any specific features of JetWave 4020 and JetWave 4020E, they will be
specially highlighted in the chapters.
For detail product specification, please download the latest datasheet from Korenix web site.

JetWave 4020/4020E Series User Manual
Page 3
1.2 JetWave 4020 Series Appearance
1.3 JetWave 4020 Major Features
JetWave 4020: Industrial Dual Band Dual Radio 802.11ac Wireless AP with 2x Gigabit LAN M12
Connector, Embedded Antenna, 24V input
JetWave 4020-HV:Industrial Dual Band Dual Radio 802.11ac Wireless AP with 2x Gigabit LAN M12
Connector, Embedded Antenna, 110V input
Features:
•Dual Band Dual Radios, 2.4G 802.11n + 5.8G 802.11ac Wave 1
•Up to 1.16Gbps concurrent performance and Beamforming technology
•Dual M12 Gigabit Ethernet Bridging or NAT Routing
•Controller-based AP management, 100ms Super Roaming,
•Link Fault Pass-Through
•Dual Radio Redundancy
•SNMP/ LLDP

JetWave 4020/4020E Series User Manual
Page 4
•WPA/WPA2 Security & VPN Connectivity
•IP67 Water-proof, -40~70℃operating temperature, EN50121-4 EMC protection
•M12 24V/110VDC Power Input
•M12 USB for configuration restoring
1.4 JetWave 4020E Series Appearance

JetWave 4020/4020E Series User Manual
Page 5
1.5 JetWave 4020E Major Features
JetWave 4020E: Industrial Dual Band Dual Radio 802.11ac Wireless AP with 2x Gigabit LAN M12
Connector, External N-Type Ant., 24V input
JetWave 4020E-HV: Industrial Dual Band Dual Radio 802.11ac Wireless AP with 2x Gigabit LAN M12
Connector, External N-Type Ant., 110V input
Features:
•Industrial leading 802.11ac WIFI performance
•Dual Band Dual Radios, 2.4G 802.11n + 5.8G 802.11ac Wave 1, 3rd Radio by option
•Up to 1.16Gbps concurrent performance and Beamforming technology
•N-Type Connector for external antenna
•Dual M12 Gigabit Ethernet Bridging or NAT Routing
•Controller-based AP management, 100ms Super Roaming
•Link Fault Pass-Through, Dual Radio Redundancy
•SNMP/LLDP
•WPA/WPA2 Security & VPN Connectivity
•IP67 Water-proof, -40~70℃operating temperature, EN50121-4 EMC protection
•M12 24V/110VDC Power Input
•M12 USB for configuration restoring

JetWave 4020/4020E Series User Manual
Page 6
1.6 JetWave 4020/4020E Product Dimension
1.7 Product Package
The product package you have received should contain the following items. If any of them are not
included or damaged, please contact your local vendor for support.
Package:
•JetWave 4020/4020E product unit (Depends on the model you purchase)
•Quick Installation Guide
•Embedded 2.4G+5G 9dBi/10dBi Antennas inside the body (JetWave 4020)
•No Antenna (JetWave 4020E)
•JetWave 4020/4020E Mounting Kits
*Please download user manual from Korenix Web Site

JetWave 4020/4020E Series User Manual
Page 7
Optional Accessory:
•JetWave 25m RJ-45 to X-code M12 Cable
•External Antenna
2.4GHz
JWDA-2.4G-12dBi-NF
JetWave Directional SectorAntenna, Wi-Fi 2.4GHz, 12dBi, N-Type Female
JWA-2.4G-15dBi-NF
JetWave Omni Directional Antenna, Wi-Fi 2.4GHz, 15dBi, N-Type Female
5.8GHz
JWA-5.8G-12dBi-NF
JetWave Omni Directional Antenna, Wi-Fi 5.8GHz, 12dBi, N-Type Female
JWDA-5.8G-15dBi-DP-2xNF
JetWave Directional Panel Antenna, Wi-Fi 5.8GHz, 15dBi, Dual Polarization, 2 x
N-Type Female
JWDA-5.8G-23dBi-DP-2xNF
JetWave Directional Panel Antenna, Wi-Fi 5.8GHz, 23dBi, Dual Polarization, 2 x
N-Type Female
•IEEE 802.11ac Wave 1 Module for 3rd Radio:
IEEE 802.11ac Wave 1, 5G Band, 2T2R MIMO
Optional 3rd Radio by Request, Please check with Korenix Sales
Note 1: Check the Korenix web site order information for new accessories, new version user manual,
MIB file, firmware and Utility.
Note 2: Different model needs different number of the accessories. If you are not familiar with the
feature of the accessories, please consult with our Sales or Technical Service Engineer.

JetWave 4020/4020E Series User Manual
Page 8
Chapter 2
Hardware Installation

JetWave 4020/4020E Series User Manual
Page 9
Chapter 2 Hardware Installation
This chapter describes safety precautions and product information before installing JetWave
4020/4020E Series.
2.1 Professional Installation Required
•Please seek assistance from a professional installer for field installation or professional IT
Engineer for indoor installation. These engineers must be well trained in the RF installation and
knowledgeable for the WirelessAP setup and field plan.
•The JetWave 4020/4020E series is distributed through distributors and system installers with
professional technicians and will not be sold directly through retail stores.
2.1.1 Safety Precautions
To keep you safe and install the hardware properly, please refer to the safety precautions in the
front pages of this manual. The Safety Precautions described in the front pages include General
Notification, Power Source & Grounding Notification, Environment & Housing Notification and
Installation Notification.
Additional Notification for the product:
1. The DC power circuit of the product is isolated design circuit. In practical, it is suggested to use
isolated DC power design PSU for field installation. Besides the PSU selection, well digital/earth
grounding is also important before power on the system. Connect the Ethernet Cables, Antennas or
Antenna RF Cables, Ground and Power Terminal Block well before powering on.
2. The USB port is only reserved for device maintenance. Please do NOT use it for other purpose. To
charge the battery by the USB is restricted due to the safety concern. If the device is damaged due to
the restricted behavior, this is not included in product warranty range.
3. If you are installing the product in the field box, for your safety as well as others’, please seek
assistance from a professional installer who has received safety training on the hazards involved.

JetWave 4020/4020E Series User Manual
Page 10
Keep safety as well as performance in mind when selecting your installation site, especially where
there are electric power and phone lines. Please note the following things as well:
•
•
•Wear shoes with rubber soles and heels, rubber gloves, long sleeved shirt or jacket.
4. If you are installing the product in the indoor office or factory, be aware of the power source and
grounding must be well installed. The professional Wireless IT Engineer can provide service for
location, antenna and field plan to get better performance and coverage.
5. When you exchange to high gain antenna on JetWave 4020E, please notice that the Radio Output
power and antenna gain value must be allowed according to the regulations of the country. And avoid
standing directly in front of high gain antenna. Strong RF fields are present when the transmitter is on.
6. You are responsible for undertaking suitable lightning protection. Install over voltage protector
devices on every outdoor Ethernet cable. Protect antennas installed outside with lightening protection
devices, ex: lightening arrester.
Note that Field EMD (Lightning) DAMAGE IS NOT COVERED UNDER WARRANTY.
7. The operating temperature of JetWave 4020 series is from -40 to 70℃, please MUST installed the
device in a restricted access location to avoid the hot surface of housing, and make more aware of
potential hazards and reduce the risk.