TP-Link AP9635 User manual

User Guide
For Omada Pro Access Points
© 2023 TP-Link 1910013335 REV1.0.0
Note: Unless otherwise noted, the introduction in this guide takes AP9650 as an example.

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CONTENTS
About This Guide .................................................................................................................. 1
Overview ................................................................................................................................. 3
1 Quick Start....................................................................................................................... 4
1.1 Determine the Management Method.................................................................................................. 5
1.2 Connect Network Devices...................................................................................................................... 6
1.3 Log in to the AP and Change the SSID ............................................................................................... 8
1.4 Configure and Manage the AP ............................................................................................................21
2 Configure the Network.............................................................................................. 22
2.1 Configure the Wireless Parameters..................................................................................................23
2.1.1 Configure SSIDs .............................................................................................................................. 24
2.1.2 Configure Wireless Advanced Settings ................................................................................. 31
Radio Setting.................................................................................................................................... 31
Load Balance.................................................................................................................................... 33
Airtime Fairness .............................................................................................................................. 33
More Settings .................................................................................................................................. 34
2.1.3 Configure the MLO Network (Only for Wi-Fi 7 Devices) ................................................... 36
2.2 Configure Portal Authentication ........................................................................................................38
Configure Portal............................................................................................................................................ 39
Configure Free Authentication Policy .................................................................................................. 45
2.3 Configure VLAN........................................................................................................................................48
2.4 Configure MAC Filtering........................................................................................................................49
2.5 Configure Scheduler...............................................................................................................................52
2.6 Configure Band Steering.......................................................................................................................55
2.7 Configure QoS...........................................................................................................................................56
2.8 Configure Rogue AP Detection...........................................................................................................60
Detect Rogue APs and Move the Rogue APs to the Trusted AP List....................................... 61

II
Manage the Trusted AP List..................................................................................................................... 62
2.9 Configure Smart Antenna (Only for Certain Devices).................................................................64
3 Monitor the Network ..................................................................................................65
3.1 Monitor the AP ..........................................................................................................................................66
3.2 Monitor the Wireless Parameters......................................................................................................68
Monitor the SSIDs........................................................................................................................................ 69
Monitor the Radio Settings....................................................................................................................... 70
Monitor Radio Traffic .................................................................................................................................. 70
Monitor LAN Traffic ..................................................................................................................................... 71
3.3 Monitor the Clients..................................................................................................................................72
View Client Information.............................................................................................................................. 72
View Block Client Information ................................................................................................................. 74
4 Manage the AP .............................................................................................................75
4.1 Manage the IP Address of the AP.......................................................................................................76
4.2 Manage System Logs .............................................................................................................................79
View System Logs ....................................................................................................................................... 79
Configure the Way of Receiving Logs.................................................................................................. 80
4.3 Configure Web Server............................................................................................................................82
4.4 Configure Management Access.........................................................................................................83
Configure Access MAC Management.................................................................................................. 83
Configure Management VLAN ................................................................................................................ 84
4.5 Configure Trunk (Only for Certain Devices)...................................................................................85
4.6 Configure LED ...........................................................................................................................................86
4.7 Configure Wi-Fi Control (Only for Certain Devices)....................................................................87
4.8 Configure PoE Out (Only for Certain Devices) ..............................................................................88
4.9 Configure SSH...........................................................................................................................................89
4.10 Configure SNMP.......................................................................................................................................90
4.11 Configure Power Saving (Only for Certain Devices) ...................................................................92

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5 Configure the System................................................................................................ 93
5.1 Configure the User Account ................................................................................................................94
5.2 Controller Settings..................................................................................................................................95
Enable Cloud-Based Controller Management .................................................................................. 95
Configure Controller Inform URL ........................................................................................................... 96
5.3 Configure the System Time..................................................................................................................97
Configure the System Time ..................................................................................................................... 98
Configure Daylight Saving Time...........................................................................................................100
5.4 Reboot and Reset the AP ................................................................................................................... 102
5.5 Backup and Restore the Configuration......................................................................................... 103
5.6 Update the Firmware ........................................................................................................................... 104
6 Application Example ............................................................................................... 105
6.1 Determine the Network Requirements ......................................................................................... 106
6.2 Build the Network Topology.............................................................................................................. 107
6.3 Log in to the AP...................................................................................................................................... 108
6.4 Configure the AP................................................................................................................................... 109
Configure SSIDs .........................................................................................................................................109
Configure Portal Authentication...........................................................................................................110
Configure Scheduler.................................................................................................................................112
6.5 Test the Network................................................................................................................................... 114

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About This Guide
When using this guide, notice that features available in the AP may vary by model and software
version. Availability of the AP may also vary by region or ISP. All images, steps, and descriptions in
this guide are only examples and may not reflect your actual experience.
Some models featured in this guide may be unavailable in your country or region. For local sales
information, visit
https://www.tp-link.com .
The information in this document is subject to change without notice. Every effort has been made
in the preparation of this document to ensure the accuracy of the contents, but all statements,
information, and recommendations in this document do not constitute the warranty of any kind,
express or implied. Users must take full responsibility for their application of any product.
Conventions
Unless otherwise noted, the introduction in this guide takes AP9650 as an example.
Wireless Speed and Range Disclaimer
Maximum wireless transmission rates are the physical rates derived from IEEE Standard 802.11
specifications. Range and coverage specifications were defined according to test results
under normal usage conditions. Actual wireless transmission rate and wireless coverageare not
guaranteed, and will vary as a result of 1) environmental factors, including building materials,
physical objects and obstacles, 2) network conditions, including local interference, volume and
density of traffic, product location, network complexity, and network overhead and 3) client
limitations, including rated performance, location, connection quality, and client condition.
Ethernet Port Limitation Disclaimer
Actual network speed may be limited by the rate of the product's Ethernet WAN or LAN port, the
rate supported by the network cable, Internet service provider factors and other environmental
conditions.
Wireless Client Capacity Disclaimer
Wireless client capacity specifications were defined according to test results under normal
usage conditions. Actual wireless client capacity is not guaranteed, and will vary as a result of 1)
environmental factors, including building materials, physical objects and obstacles, 2) network
conditions, including local interference, volume and density of traffic, product location, network
complexity, and network overhead and 3) client limitations, including rated performance, location,
connection quality, and client condition.
MU-MIMO Disclaimer (for APs that support MU-MIMO)

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MU-MIMO capability requires client devices that also support MU-MIMO.
Seamless Roaming Disclaimer (for APs that support Seamless Roaming)
Seamless roaming requires both the access point and client devices to support 802.11k and
802.11v protocols.
Lightning and Electro-Static Discharge Protection Disclaimer (for Outdoor APs)
Protection against lightning and electro-static discharge may be achieved through proper product
setup, grounding and cable shielding. Refer to the instruction manual and consult an IT professional
to assist with setting up this product.
More Info
Some models featured in this guide may be unavailable in your country or region. For local sales
information, visit
https://www.tp-link.com .
For technical support, latest software, and management app, visit
https://www.tp-link.com/support .
The Quick Installation Guide can be found where you find this guide or inside the package of the
AP.
The authentication information can be found where you find this guide.
Specifications can be found on the product page at
https://www.tp-link.com .
To ask questions, find answers, and communicate with TP-Link users or engineers, please visit
https://community.tp-link.com to join TP-Link Community.

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Overview
Omada Pro products provide wireless coverage solutions for enterprise-level and commercial-
level scenarios. They can either work independently as standalone APs or be centrally managed
by Omada Pro Software Controller or Omada Pro Cloud-Based Controller, providing a flexible,
richly-functional but easily configured wireless network for enterprise-level and commercial-level
scenarios.

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1
Quick Start
This chapter introduces how to build a wireless network using the APs and how to
complete the basic settings. Follow the steps below:
1.1 Determine the Management Method
1.2 Connect Network Devices
1.3 Log in to the AP and Change the SSID
1.4 Configure and Manage the AP

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1.1 Determine the Management Method
Before building your network, choose a proper method to manage your APs. You have the
following two options:
■ Controller Mode
If you want to manage a large-scale network centrally, choose Controller Mode. In
Controller Mode, you can configure and monitor mass APs, switches, and gateways via
Omada Pro Controller.
To use the Omada Pro Software Controller, contact the sales staff to get the installation
package.
To use the Omada Pro Cloud-Based Controller, contact the sales staff to grant the
permission.
■ Standalone Mode
If you want to manage only a few APs, choose Standalone Mode. In Standalone Mode, you
can singly configure and monitor your APs via Omada APP or a web browser, and each AP
has its own management page.
This chapter introduces how to start configuring the AP in Standalone Mode.
Note:
•Standalone Mode is inaccessible while the AP is managed by a controller. To turn the AP back to
Standalone Mode, you can forget the AP on the controller or reset the AP.
•To make your APs discovered by the controller, you need to configure
5.2 Controller Settings
in
certain scenarios.

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1.2 Connect Network Devices
To connect your APs to the local network, refer to the following topology.
Internet
Clients
Router (DHCP Server)
WANLAN AP
AP
1. Connect the WAN port (or Internet port) of the router to the internet.
2. Connect your APs to the LAN port of the router.
3. Connect your wireless clients such as phones, tablets and laptops to the WiFi of the AP.
The default SSID is printed at the bottom of the AP.
S/N:XXXXXXXXXXXXX
Model:APxxxx Ver:1.0
MAC:XX-XX-XX-XX-XX-XX
SSID: TP-Link_2.4GHz_XXXXXX
SSID: TP-Link_5GHz_XXXXXX
MAC:XX-XX-XX-XX-XX-XX
SSID: TP-Link_2.4GHz_XXXXXX
SSID: TP-Link_5GHz_XXXXXX
Now you can surf the internet on your phones, tablets and laptops. If you cannot access
the internet, follow the FAQ to troubleshoot the problem.

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Tips:
•If you want to power your APs using a PoE switch, refer to the following topology.
Internet
Router (DHCP Server)
WANLAN
PoE Switch
Clients
AP
AP
•The router is the gateway of the network, and devices in the LAN surf the internet via the router.
At the same time, the router acts as a DHCP server to assign dynamic IP addresses to the APs
and clients.

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1.3 Log in to the AP and Change the SSID
By default, anyone can connect to the WiFi of AP without authentication, because the
default SSID has no password. For security purposes, we recommend changing the default
SSID.
Log in to the AP before changing the default SSID. You can use either Omada App on
your mobile device or the web browser on your PC. Choose a method from the following
sections and follow the instructions.
Tips:
•Only one user is allowed to log in to the AP at one time.
•Omada app is designed to help you quickly configure some basic settings. To configure advanced
functions, use the web browser on your PC.
•Omada app is only compatible with certain firmware versions of the AP. To check the firmware
versions of the supported APs, please refer to https://www.tp-link.com/omada_compatibility_list.
■Using Omada App on Your Mobile Device
In
ternet
Router (DHCP Server)
WANLAN
Mobile Device Installed
with Omada App
AP
AP
1. To install Omada App, launch the Apple App Store (iOS) or Google Play store (Android)
and search “TP-Link Omada” or simply scan the QR code to download and install the
app.
Scan for Omada App Download Omada App
or

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2. Connect your mobile device to the WiFi of the AP. The default SSID is printed at the
bottom of the AP.
S/N:XXXXXXXXXXXXX
Model:APxxxx Ver:1.0
MAC:XX-XX-XX-XX-XX-XX
SSID: TP-Link_2.4GHz_XXXXXX
SSID: TP-Link_5GHz_XXXXXX
MAC:XX-XX-XX-XX-XX-XX
SSID: TP-Link_2.4GHz_XXXXXX
SSID: TP-Link_5GHz_XXXXXX
3. Launch the Omada app, tap Standalone APs and wait for the AP to be discovered.
Tips:
All the APs in the same subnet will be discovered by Omada app and shown on the page.

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4. Tap on the AP appearing on the page. Set a new username and password for your login
account of the AP.
5. Change the SSID and password to keep your wireless network secure. Tap Next.

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6. Confirm the settings in the summary page. Tap Next, and the settings will take effect in
several minutes.
7. To join your new wireless network, select the SSID and tap Join.

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8. Tap Continue to go to the managment page. In this page, you can view the information
and settings of the AP. If you want to change the settings incuding radio, SSID and
device account, tap .
Now you can connect your phones, tablets and laptops to the new WiFi. If you cannot
access the internet, follow the FAQ to troubleshoot the problem.
■Using Web Browser on Your PC and Connecting to the WiFi
In
ternet
Router (DHCP Server)
WANLAN
PC
AP
AP

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1. Set your PC to obtain an IP address automatically.
2. Connect your PC to the WiFi of the AP. The default SSID is printed at the bottom of the
AP.
S/N:XXXXXXXXXXXXX
Model:APxxxx Ver:1.0
MAC:XX-XX-XX-XX-XX-XX
SSID: TP-Link_2.4GHz_XXXXXX
SSID: TP-Link_5GHz_XXXXXX
MAC:XX-XX-XX-XX-XX-XX
SSID: TP-Link_2.4GHz_XXXXXX
SSID: TP-Link_5GHz_XXXXXX

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3. Make sure that your PC has got the IP address, default gateway, and DNS server from
the DHCP server.
4. To log in to the AP, launch a web browser and enter http://tplinkeap.net in the address
bar. The login page will appear. By default, both the username and password are admin.

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5. After logging in to the AP, follow the step-by-step instructions to complete the basic
configurations. In the pop-up window, configure a new username and a new password
for your user account, then click Next.
6. Configure the SSID and password. Click Save.
Tips:
You can skip this step and configure wireless settings later on the management page. If needed,
you can also create more SSIDs. For detailed instructions, refer to
2.1 Configure the Wireless
Parameters
.

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7. The following page will appear. Make sure that your device has connected to the new
wireless network and tick the checkbox. Then click Finish.
Now you can connect your phones, tablets and laptops to the new WiFi. If you cannot
access the internet, follow the FAQ to troubleshoot the problem.
■Using Web Browser on Your PC and Connecting to the Ethernet
1. Get the IP address of the AP. There are two methods.
• Using DHCP Client List of the Router
Log in to the router which acts as the DHCP server. In the DHCP client list, find the IP
address of your AP according to its MAC address. The MAC address can be found at