Beko RFNE350L24W User manual

EWWERQWEW
Congélateur
Manuel d'utilisation


RFNE350L24W
RFNE350L24S
EN FR AR
Freezer
User manual

Please read this manual before using the product!
Dear Customer,
We'd like you to make the best use of our product, which has been manufactured in
modern facilities with care and meticulous quality controls.
Thus, we advice you to read the entire user manual before you use the product. In
case the product changes hands, do not forget to hand the guide to its new owner
along with the product.
This guide will help you use the product quickly and safely.
• Please read the user guide carefully before installing and operating the product.
• Always observe the applicable safety instructions.
• Keep the user guide within easy reach for future use.
• Please read any other documents provided with the product.
Keep in mind that this user guide may apply to several product models. The guide
clearly indicates any variations of different models.
CImportant nformaton and
useful tps.
ARsk of lfe and property.
BRsk of electrc shock.
The product’s packagng
s made of recyclable
materals, n accordance
wth the Natonal
Envronment Legslaton.

3 / 23 EN
Refrigerator/User Manual
1.Safety and environment
instructions 4
General safety ........................................................ 4
1.1.1 HC warning......................................................7
1.1.2 For models with water dispenser .........7
Intended use ........................................................... 8
Child safety .............................................................. 8
Compliance with WEEE Directive and
Disposing of the Waste Product ..................... 8
Compliance with RoHS Directive..................... 8
Package information............................................ 8
2 Your Freezer 9
3 Installation 10
Points to be paid attention to when the
relocation of the refrigerator.........................10
Electrical connection .........................................10
Disposing of the packaging..............................11
Disposing of your old refrigerator.................11
Placing and Installation......................................11
Reversing the doors...........................................12
CONTENTS
4 Preparation 13
5 Using your cooler/freezer 14
Setting the operating temperature............. 14
Indicator lights...................................................... 15
Thermostat knob ................................................ 15
Freezing................................................................... 15
Fast freeze .............................................................16
6 Maintenance and cleaning 19
7 Troubleshooting 20

4 / 23 EN Refrigerator/User Manual
1. Safety and environment instructions
Ths secton provdes the safety nstructons necessary
to prevent the rsk of njury and materal damage.
Falure to observe these nstructons wll nvaldate all
types of product warranty.
Intended use
A
WARNING:
Keep ventlaton openngs, n the applance
enclosure or n the bult-nstructure, clear of
obstructon.
A
WARNING:
Do not use mechancal
devces or other means to accelerate
the defrostng process, other than those
recommended by the manufacturer.
AWARNING:
Do not damage the refrgerant crcut.
A
WARNING:
Do not use electrcal applances nsde the food
storage compartments of the applance, unless
they are of the type recommended by the
manufacturer.
Ths applance s ntended to be used n household and
smlar applcatons such as
– staff ktchen areas n shops, offces and other workng
envronments;
– farm houses and by clents n hotels, motels and other
resdental type envronments;
– bed and breakfast type envronments;
– caterng and smlar non-retal applcatons.
1.1. General safety
• This product should not be used by persons with
physical, sensory and mental disabilities, without
sufficient knowledge and experience or by children.

5 / 23 EN
Refrigerator/User Manual
Safety and envronment nstructons
The device can only be used by such persons under
supervision and instruction of a person responsible
for their safety. Children should not be allowed to
play with this device.
• In case of malfunction, unplug the device.
• After unplugging, wait at least 5 minutes before
plugging in again.
• Unplug the product when not in use.
• Do not touch the plug with wet hands! Do not pull
the cable to plug off, always hold the plug.
• Do not plug in the refrigerator if the socket is loose.
• Unplug the product during installation,
maintenance, cleaning and repair.
• If the product will not be used for a while, unplug
the product and remove any food inside.
• Do not use the product when the compartment with
circuit cards located on the upper back part of the
product (electrical card box cover) (1) is open.
1
1
• Do not use steam or steamed cleaning materials for
cleaning the refrigerator and melting the ice inside.
Steam may contact the electrified areas and cause
short circuit or electric shock!
• Do not wash the product by spraying or pouring
water on it! Danger of electric shock!

6 / 23 EN Refrigerator/User Manual
Safety and envronment nstructons
• In case of malfunction, do not use the product, as
it may cause electric shock. Contact the authorised
service before doing anything.
• Plug the product into an earthed socket. Earthing
must be done by a qualified electrician.
• If the product has LED type lighting, contact the
authorised service for replacing or in case of any
problem.
• Do not touch frozen food with wet hands! It may
adhere to your hands!
• Do not place liquids in bottles and cans into the
freezer compartment. They may explode.
• Place liquids in upright position after tightly closing
the lid.
• Do not spray flammable substances near the
product, as it may burn or explode.
• Do not keep flammable materials and products with
flammable gas (sprays, etc.) in the refrigerator.
• Do not place containers holding liquids on top of the
product. Splashing water on an electrified part may
cause electric shock and risk of fire.
• Exposing the product to rain, snow, sunlight and
wind will cause electrical danger. When relocating
the product, do not pull by holding the door handle.
The handle may come off.
• Take care to avoid trapping any part of your hands or
body in any of the moving parts inside the product.
• Do not step or lean on the door, drawers and similar
parts of the refrigerator. This will cause the product
to fall down and cause damage to the parts.
• Take care not to trap the power cable.

7 / 23 EN
Refrigerator/User Manual
Safety and envronment nstructons
1.1.1 HC warning
If the product comprses a coolng system usng R600a
gas, take care to avod damagng the coolng system and
ts ppe whle usng and movng the product. Ths gas
s flammable. If the coolng system s damaged, keep
the product away from sources of fre and ventlate the
room mmedately.
CThe label on the inner left side indicates the
type of gas used in the product.
1.1.2 For models with water dispenser
• Pressure for cold water inlet shall be maximum 90
psi (6.2 bar). If your water pressure exceeds 80 psi
(5.5 bar), use a pressure limiting valve in your mains
system. If you do not know how to check your water
pressure, ask for the help of a professional plumber.
• If there is risk of water hammer effect in your
installation, always use a water hammer prevention
equipment in your installation. Consult Professional
plumbers if you are not sure that there is no water
hammer effect in your installation.
• Do not install on the hot water inlet. Take
precautions against of the risk of freezing of the
hoses. Water temperature operating interval shall be
33°F (0.6°C) minimum and 100°F (38°C) maximum.
• Use drinking water only.

8 / 23 EN Refrigerator/User Manual
Safety and envronment nstructons
1.2. Intended use
• This product is designed for home use. It is not
intended for commercial use.
• The product should be used to store food and
beverages only.
• Do not keep sensitive products requiring controlled
temperatures (vaccines, heat sensitive medication,
medical supplies, etc.) in the refrigerator.
• The manufacturer assumes no responsibility for any
damage due to misuse or mishandling.
• Original spare parts will be provided for 10 years,
following the product purchasing date.
1.3. Child safety
• Keep packaging materials out of children’s reach.
• Do not allow the children to play with the product.
• If the product’s door comprises a lock, keep the key
out of children’s reach.
1.4. Compliance with WEEE Directive
and Disposing of the Waste Product
Ths product comples wth EU WEEE Drectve (2012/19/EU). Ths product
bears a classfcaton symbol for waste electrcal and electronc equpment (WEEE).
Ths product has been manufactured wth hgh qualty parts and
materals whch can be reused and are sutable for recyclng. Do not
dspose of the waste product wth normal domestc and other wastes at
the end of ts servce lfe. Take t to the collecton center for the recyclng
of electrcal and electronc equpment. Please consult your local
authortes to learn about these collecton centers.
1.5. Compliance with RoHS Directive
• This product complies with EU WEEE Directive (2011/65/EU). It does not contain
harmful and prohibited materials specified in the Directive.
1.6. Package information
• Packaging materials of the product are manufactured from recyclable materials
inaccordance with our National Environment Regulations. Do not dispose of the
packaging materials together with the domestic or other wastes. Take them to the
packaging material collection points designated by the local authorities.

9 / 23 EN
Refrigerator/User Manual
2Your Freezer
1. Control Panel
2. Flap
3. Drawers
4. Adjustable front feet
C
Figures that take place in this instruction manual are schematic and
may not correspond exactly with your product. If the subject parts are
not included in the product you have purchased, then it is valid for other
models.
1
MAX
1
2
34
2
3
4

10 / 23 EN Refrigerator/User Manual
3Installation
BIn case the information which are
given in the user manual are not taken
into account, manufacturer will not
assume any liability for this.
3.1. Points to be paid
attention to when
the relocation of
the refrigerator
1. Your refrigerator should be
unplugged.Before transportation of your
refrigerator, it should be emptied and
cleaned.
2. Before it is re-packaged, shelves,
accessories, crisper, etc. inside your
refrigerator should be fixed with
adhesive tape and secured against
impacts. Package should be bound with
a thick tape or sound ropes and the
transportation rules on the package
should be strictly observed.
3. Original packaging and foam
materials should be kept for future
transportations or moving.
Before you start the refrigerator,
Check the following before you start
to use your refrigerator:
1. Attach 2 plastic wedges as
illustrated below. Plastic wedges are
intended to keep the distance which will
ensure the air circulation between your
refrigerator and the wall. (The picture
is drawn up as a representation and it is
not identical with your product.)
2. Clean the interior of the
refrigerator as recommended in the
“Maintenance and cleaning” section.
3. Connect the plug of the
refrigerator to the wall socket. When the
fridge door is opened, fridge internal
lamp will turn on.
4. When the compressor starts to
operate, a sound will be heard. The
liquid and gases sealed within the
refrigeration system may also give rise
to noise, even if the compressor is not
running and this is quite normal.
5. Front edges of the refrigerator
may feel warm. This is normal. These
areas are designed to be warm to avoid
condensation.
3.2. Electrical connection
Connect your product to a grounded
socket which is being protected by a fuse
with the appropriate capacity.
Important:
The connection must be in compliance
with national regulations.
• The power plug must be easily
accessible after installation.
• Electrical safety of your refrigerator
shall be guaranteed only if the earth
system in your house complies with
standards.
• The voltage stated on the label located
at left inner side of your product should
beequal to your network voltage.
• Extension cables and multi plugs must
not be used for connection.
BA damaged power cable must be
replaced by a qualified electrician.
BProduct must not be operated
before it is repaired! There is the risk of
electric shock!

11 / 23 EN
Refrigerator/User Manual
Installaton
3.3. Disposing of
the packaging
The packing materials may be
dangerous for children. Keep the packing
materials out of the reach of children or
dispose of them by classifying them in
accordance with the waste instructions
stated by your local authorities. Do not
throw away with regular house waste,
throw away on packaging pick up spots
designated by the local authorities.
The packing of your refrigerator is
produced from recyclable materials.
3.4.Disposing of your
old refrigerator
Dispose of your old refrigerator without
giving any harm to the environment.
• You may consult your authorized dealer
orwaste collection center of your
municipality about the disposal of your
refrigerator.
Before disposing of your refrigerator,
cut out the electric plug and, if there
are any locks on the door, make them
inoperable in order to protect children
against any danger.
3.5. Placing and Installation
AIf the entrance door of the room
where the refrigerator will be installed is
not wide enough for the refrigerator to
pass through, then call the authorized
service to have them remove the doors
of your refrigerator and pass it sideways
through the door.
1. Install your refrigerator to a place
that allows ease of use.
2. Keep your refrigerator away from
heat sources, humid places and direct
sunlight.
3. There must be appropriate air
ventilation around your refrigerator in
order to achieve an efficient operation.
If the refrigerator is to be placed in a
recess in the wall, there must be at least
5 cm distance with the ceiling and at
least 5 cm with the wall. Do not place
your product on the materials such as
rug or carpet.
4. Place your refrigerator on an even
floor surface to prevent jolts.

12 / 23 EN Refrigerator/User Manual
Installaton
Reversng the doors
Proceed in numerical order .
7
45 °
180°
3
2
1
5
4
8
6
9
10
13
11
15
15
12
14

13 / 23 EN
Refrigerator/User Manual
4Preparation
• Your cooler/freezer should be installed
at least 30 cm away from heat sources
such as hobs, ovens, central heater
and stoves and at least 5 cm away
from electrical ovens and should not be
located under direct sunlight.
• Please make sure that the interior
of your cooler/freezer is cleaned
thoroughly.
• If two coolers are to be installed side
by side, there should be at least 2 cm
distance between them.
• When you operate your cooler/freezer
for the first time, please observe the
following instructions during the initial
six hours.
• Its door should not be opened
frequently.
• It must be operated empty without
placing any food in it.
• Do not unplug your cooler/freezer.
Ifa power failure occurs out of your
control, please see the warnings in
the “Recommended solutions for the
problems” section.
• The baskets/drawers that are
provided with the chill compartment
must always be in use for low energy
consumption and for better storage
conditions.
• Food contact with the temperature
sensor in the freezer compartment may
increase energy consumption of the
appliance. Thus any contact with the
sensor(s) must be avoided.
• This product has been designed to
function at ambient temperatures up to
43°C (90 SDgrF). Even if the ambient
temperature falls to -15 °C, frozen food
inthe freezer does not thaw thanks to
its Advanced Electronic Temperature
Control System. For the first installation,
the product should NOT be placed
under low ambient temperatures. This
isbecause the freezer cannot go down
to standard operation temperature.
When reaching continuous operation,
the product can be moved to another
place. Thus, later you can place your
product in the garage or an unheated
room without the concern of causing
frozen food to get rotten. However,
itis likely that above mentioned low
temperatures may cause the freezing
of the food in the fridge compartment;
thus, please consume the food items
inthe fridge in a controlled way as
needed. When ambient temperature
goes back to normal, you may change
button setting according to your need.
• If the ambient temperature is below
0°C, the food in fridge compartment
will freeze. Therefore, we recommend
not using the fridge compartment
insuch low ambient temperatures.
You may continue to use the freezer
compartment as usual.
• In some models, the instrument panel
automatically turns off 5 minutes
after the door has closed. It will be
reactivated when the door has opened
or pressed on any key.
• Due to temperature change as a result
of opening/closing the product door
during operation, condensation on
the door/body shelves and the glass
containers is normal.

14 / 23 EN Refrigerator/User Manual
CFgures n ths user manual are schematc and may not match the product
exactly. If the subject parts are not ncluded n the product you have
purchased, then those parts are vald for other models.
5Using your cooler/freezer
5.1. Setting the operating temperature
MAX.
1
2
34
Warm Cold
The operating temperature is regulated
by the temperature control.
1 = Lowest cooling setting (Warmest
setting)
MAX. = Highest cooling setting (Coldest
setting)
Please choose the setting according to
the desired temperature.
The interior temperature also depends
on ambient temperature, the frequency
with which the door is opened and the
amount of foods kept inside.
Frequently opening the door causes the
interior temperature to rise.
For this reason, it is recommended to
close the door again as soon as possible
after use.
The normal storage temperature of
your appliance should be -18 °C (0 °F).
Lower temperatures can be obtained by
adjusting the thermostat knob towards
Position MAX.
We recommend checking the
temperature with a thermometer to
ensure that the storage compartments
are kept to the desired temperature.
Remember to take the reading
immediately since the thermometer
temperature will rise very rapidly after
you remove it from the freezer.

15 / 23 EN
Refrigerator/User Manual
Operatng the product
5.2. Indicator lights
There are three coloured indicator lights
located inside the appliance which show
the operating mode of the freezer.
Amber Indicator
Illuminates when the thermostat knob
is turned to MAX. position and stays
on until the fast freeze operation is
deactivated manually.
Fast-freeze operation is for freezing
fresh food.
Green Indicator
Illuminates when the appliance is
connected to the mains and will glow
as long as there is electricity present.
The green indicator does not give any
indication of the temperature inside the
freezer.
Red Indicator High Temperature
Alarm
After the appliance is turned on for
the first time the alarm is not active
for 12 hours (The red LED indicator is
switched off).
After this period of time the red LED
indicator is switched on in the following
situations:
-If the appliance is overloaded with
fresh food -If the door is left open by
mistake.In these situations the red LED
indicator will continue to be switched on
until the appliance reaches the preset
temperature. If the red LED indicator is
still switched on then wait for 24 hours
before calling service.
5.3. Thermostat knob
The thermostat knob is located on the
indicator light frame.
Important:
When you press the fast-freeze switch
or adjust the set temperature, there may
be a short delay before the compressor
starts to operate. This is normal and not
a compressor fault.
5.4. Freezing
Freezingfood
You can use the appliance for freezing
fresh food as well as for storing pre-
frozen food.
Please refer to the recommendations
given on the packaging of your food.
•Attention
Do not freeze fizzy drinks, as the bottle
may burst when the liquid in it is frozen.
Be careful with frozen products such as
coloured ice-cubes.
Do not exceed the freezing capacity of
your appliance in 24 hours. See the rating
label.
In order to maintain the quality of the
food, the freezing must be effected as
rapidly as possible.
Thus, the freezing capacity will not be
exceeded, and the temperature inside
the freezer will not rise.
•Attention
Keep the already deep-frozen food
always separated with freshly placed
food.

16 / 23 EN Refrigerator/User Manual
Operatng the product
When deep-freezing hot food, the
cooling compressor will work until the
food is completely frozen. This can
temporarily cause excessive cooling of
the refrigeration compartment.
If you find the freezer door difficult
to open just after you have closed it,
don’t worry. This is due to the pressure
difference which will equalize and allow
the door to open normally after a few
minutes.
You will hear a vacuum sound just after
closing the door. This is quite normal.
5.5. Fast freeze
If large amounts of fresh food are going
to be frozen, adjust the control knob to
max. 24 hours before putting the fresh
food in the fast freeze compartment.
It is strongly recommended to keep the
knob at MAX. position at least 24 hours
to freeze maximum amount of fresh
food declared as freezing capacity. Take
special care not to mix frozen food and
fresh food.
Remember to turn the thermostat
knob back to its previous position once
food has frozen.
Defrosting
The freezer compartment defrosts
automatically.

17 / 23 EN
Refrigerator/User Manual
Operatng the product
Freezingfreshfood
• It must be preferred to wrap or cover
the food before placing them in the
refrigerator.
• Hot food must cool down to the room
temperature before putting them in the
refrigerator.
• The foodstuff that you want to freeze
must be fresh and in good quality.
• Foodstuff must be divided into portions
according to the family’s daily or meal
based consumption needs.
• The foodstuff must be packaged in an
airtight manner to prevent them from
drying even if they are going to be kept
for a short time.
• Materials to be used for packaging must
betear-proof and resistant to cold,
humidity, odor, oils and acids and they
must also be airtight. Moreover, they
must be well closed and they must be
made from easy-to-use materials that
are suitable for deep freeze usage.
• Frozen food must be used immediately
after they are thawed and they should
never be re-frozen.
• Please observe the following
instructions to obtain the best results.
1. Do not freeze too large quantities
of food at one time. The quality of the
food is best preserved when it is frozen
right through to the core as quickly as
possible.
2. Placing warm food into the freezer
compartment causes the cooling system
to operate continuously until the food is
frozen solid.
3. Take special care not to mix
already frozen food and fresh food.
Recommendationsfor
preservationoffrozenfood
• Prepacked commercially frozen food
should be stored in accordance with the
frozen food manufacturer's instructions
for a ( 4 star) frozen food
storage compartment.
• To ensure that the high quality
achieved by the frozen food
manufacturer and the food retailer is
maintained, the following should be
remembered:
1. Put packages in the freezer as
quickly as possible after purchase.
2. Ensure that contents are labeled
and dated.
3. Do not exceed "Use By", "Best
Before" dates on the packaging.
Defrosting
The freezer compartment defrosts
automatically.
Placingthefood
Freezer compartment
shelves
Various frozen food such
as meat, fish, ice cream,
vegetables and etc.
Egg tray Egg
Fridge compartment
shelves
Food in pans, covered
plates and closed
containers
Fridge compartment
door shelves
Small and packaged food
or drinks (such as milk, fruit
juice and beer)
Crisper Vegetables and fruits

18 / 23 EN Refrigerator/User Manual
Operatng the product
Freshzone
compartment
Delicatessen products
(cheese, butter, salami
and etc.)
Deep-freezeinformation
Food must be frozen as rapidly
as possible when they are put in a
refrigerator in order to keep them in good
quality.
It is possible to keep the food for a long
time only at -18°C or lower temperatures.
You can keep the freshness of food
for many months (at -18°C or lower
temperatures in the deep freeze).
WARNING! A
• Foodstuff must be divided into portions
according to the family’s daily or meal
based consumption needs.
• Foodstuff must be packaged in an
airtight manner to prevent them from
drying even if they are going to be kept
for a short time.
• Materials necessary for packaging:
• Coldresistant adhesive tape
• Self adhesive label
• Rubber rings
• Pen
Materials to be used for packaging
the foodstuff must be tear-proof and
resistant to cold, humidity, odor, oils and
acids.
Foodstuff to be frozen should not be
allowed to come in contact with the
previously frozen items to prevent their
partial thawing.
Frozen food must be used immediately
after they are thawed and they should
never be re-frozen.
- Active”quıck freeze function” at least
24 hour before loading fresh food.
- Put 2 pcs ice packs ( if available )
inside the bottom drawer.
- Place fresh food on the shelves of
2 nd&3rd from the bottom.(maximum
capacıty can be achieved by removing
the drawers

19 / 23 EN
Refrigerator/User Manual
6Maintenance and cleaning
ANever use gasoline, benzene
orsimilar substances for cleaning
purposes.
BWe recommend that you unplug the
appliance before cleaning.
BNever use any sharp abrasive
instrument, soap, household cleaner,
detergent and wax polish for cleaning.
B For non-No Frost products,
water drops and frosting up to a
fingerbreadth occur on the rear wall of
the Fridge compartment. Do not clean
it; never apply oil or similar agents on it.
BOnly use slightly damp microfiber
cloths to clean the outer surface of the
product. Sponges and other types of
cleaning cloths may scratch the surface.
CUse lukewarm water to clean the
cabinet of your refrigerator and wipe it
dry.
CUse a damp cloth wrung out
ina solution of one teaspoon of
bicarbonate of soda to one pint of
water to clean the interior and wipe it
dry.
BMake sure that no water enters the
lamp housing and other electrical items.
BIf your refrigerator is not going to be
used for a long period of time, unplug
the power cable, remove all food, clean
itand leave the door ajar.
CCheck door seals regularly to ensure
they are clean and free from food
particles.
ATo remove door racks, remove all the
contents and then simply push the door
rack upwards from the base.
ANever use cleaning agents or water
that contain chlorine to clean the outer
surfaces and chromium coated parts of
the product. Chlorine causes corrosion
on such metal surfaces.
ADo not use sharp, abrasive tools, soap,
household cleaning agents, detergents,
kerosene, fuel oil, varnish etc. to
prevent removal and deformation of the
prints on the plastic part. Use lukewarm
water and a soft cloth for cleaning and
then wipe it dry.
Protectionofplasticsurfaces
CDo not put the liquid oils or oil-
cooked meals in your refrigerator in
unsealed containers as they damage
the plastic surfaces of your refrigerator.
Incase of spilling or smearing oil on the
plastic surfaces, clean and rinse the
relevant part of the surface at once
with warm water.

20 / 23 EN Refrigerator/User Manual
7Troubleshooting
Please review this list before calling the service. It will save your time and money. This
list includes frequent complaints that are not arising from defective workmanship or
material usage. Some of the features described here may not exist in your product.
The refrigerator does not operate.
• The plug is not inserted into the socket correctly. >>>Insert the plug into the socket
securely.
• The fuse of the socket which your refrigerator is connected to or the main fuse have
blown out. >>>Check the fuse.
Condensation on the side wall of the fridge compartment (MULTIZONE, COOL
CONTROL and FLEXI ZONE).
• Door has been opened frequently. >>>Do not open and close the door of
refrigerator frequently.
• Ambient is very humid. >>>Do not install your refrigerator into highly humid places.
• Food containing liquid is stored in open containers. >>>Do not store food with liquid
content in open containers.
• Door of the refrigerator is left ajar. >>>Close the door of the refrigerator.
• Thermostat is set to a very cold level. >>>Set the thermostat to a suitable level.
• Compressor is not running
• Protective thermic of the compressor will blow out during sudden power failures or
plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator
has not been balanced yet. The refrigerator will start running approximately after 6
minutes. Please call the service if the refrigerator does not startup at the end of this
period.
• The fridge is in defrost cycle. >>>This is normal for a full-automatically defrosting
refrigerator. Defrosting cycle occurs periodically.
• The refrigerator is not plugged into the socket. >>>Make sure that the plug is fit into
the socket.
• Temperature settings are not made correctly. >>>Select the suitable temperature
value.
• There is a power outage. >>>Refrigerator returns to normal operation when the
power restores.
The operation noise increases when the refrigerator is running.
• The operating performance of the refrigerator may change due to the changes in
the ambient temperature. It is normal and not a fault.