Beko RFNE 312 L 21W User manual

RFNE 312 L 21W
Refrigerator
Congélateur/Réfrigérateur

www.beko.com
This product was manufactured using the latest technology in environmentally friendly conditions.
Please read this manual before using the product!
Dear Customer,
We'd like you to make the best use of our product, which has been manufactured in
modern facilities with care and meticulous quality controls.
Thus, we advice you to read the entire user manual before you use the product. In
case the product changes hands, do not forget to hand the guide to its new owner
along with the product.
This guide will help you use the product quickly and safely.
• Please read the user guide carefully before installing and operating the product.
• Always observe the applicable safety instructions.
• Keep the user guide within easy reach for future use.
• Please read any other documents provided with the product.
Keep in mind that this user guide may apply to several product models. The guide
clearly indicates any variations of different models.
CImportant nformaton and
useful tps.
ARsk of lfe and property.
BRsk of electrc shock.
The product’s packagng
s made of recyclable
materals, n accordance
wth the Natonal
Envronment Legslaton.

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Refrigerator/User Manual
www.beko.com
This product was manufactured using the latest technology in environmentally friendly conditions.
1Safety and environment
instructions 4
General safety ........................................................ 4
1.1.1 HC warning.................................................... 6
1.1.2 For models with water fountain...........7
Intended use ............................................................7
Child safety ...............................................................7
Compliance with WEEE Directive and
Disposing of the Waste Product ..................... 8
Compliance with RoHS Directive..................... 8
Package information............................................ 8
2 Your Freezer 9
3 Installation 10
Appropriate installation location..................10
Installing the plastic wedges..........................10
Adjusting the feet................................................11
Electrical connection ..........................................11
Reversing the doors........................................... 12
4 Preparation 13
5 Using your cooler/freezer 14
Setting the operating temperature............. 14
Indicator lights...................................................... 15
Thermostat knob ................................................ 15
Freezing................................................................... 15
Fast freeze ............................................................. 16
Freezing fresh food ............................................ 17
Recommendations for preservation of frozen
food........................................................................... 17
Deep-freeze information.................................18
CONTENTS
6 Maintenance and cleaning 19
Avoiding bad odours ..........................................19
Protecting the plastic surfaces ....................19
7 Troubleshooting 20

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1 Safety and environment instructions
Ths secton provdes the safety nstructons necessary
to prevent the rsk of njury and materal damage.
Falure to observe these nstructons wll nvaldate all
types of product warranty.
1.1. General safety
• This product should not be used by persons with
physical, sensory and mental disabilities, without
sufficient knowledge and experience or by children.
The device can only be used by such persons under
supervision and instruction of a person responsible
for their safety. Children should not be allowed to
play with this device.
• In case of malfunction, unplug the device.
• After unplugging, wait at least 5 minutes before
plugging in again.
• Unplug the product when not in use.
• Do not touch the plug with wet hands! Do not pull
the cable to plug off, always hold the plug.
• Wipe the power plug’s tip with a dry cloth before
plugging in.
• Do not plug in the refrigerator if the socket is loose.
• Unplug the product during installation,
maintenance, cleaning and repair.
• If the product will not be used for a while, unplug
the product and remove any food inside.
• Do not use the product when the compartment with
circuit cards located on the upper back part of the
product (electrical card box cover) (1) is open.

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Safety and envronment nstructons
1
1
• Do not use steam or steamed cleaning materials for
cleaning the refrigerator and melting the ice inside.
Steam may contact the electrified areas and cause
short circuit or electric shock!
• Do not wash the product by spraying or pouring
water on it! Danger of electric shock!
• In case of malfunction, do not use the product, as
it may cause electric shock. Contact the authorized
service before doing anything.
• Plug the product into an earthed socket. Earthing
must be done by a qualified electrician.
• If the product has LED type lighting, contact the
authorized service for replacing or in case of any
problem.
• Do not touch frozen food with wet hands! It may
adhere to your hands!
• Do not place liquids in bottles and cans into the
freezer compartment. They may burst out!
• Place liquids in upright position after tightly closing
the lid.
• Do not spray flammable substances near the
product, as it may burn or explode.

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Safety and envronment nstructons
• Do not keep flammable materials and products with
flammable gas (sprays, etc.) in the refrigerator.
• Do not place containers holding liquids on top of the
product. Splashing water on an electrified part may
cause electric shock and risk of fire.
• Exposing the product to rain, snow, sunlight and
wind will cause electrical danger. When relocating
the product, do not pull by holding the door handle.
The handle may come off.
• Take care to avoid trapping any part of your hands or
body in any of the moving parts inside the product.
• Do not step or lean on the door, drawers and similar
parts of the refrigerator. This will cause the product
to fall down and cause damage to the parts.
• Take care not to trap the power cable.
1.1.1 HC warning
If the product comprses a coolng system usng R600a
gas, take care to avod damagng the coolng system and
ts ppe whle usng and movng the product. Ths gas
s flammable. If the coolng system s damaged, keep
the product away from sources of fre and ventlate the
room mmedately.
CThe label on the inner left side indicates the
type of gas used in the product.

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Refrigerator/User Manual
Safety and envronment nstructons
1.1.2 For models with water fountain
• In order for the water system inside the refrigerator
to operate properly, pressure in the water mains
must be between 1-8 bars. A pressure regulator
must be used if the pressure in the water mains
is higher than 5 bars. If the pressure in the mains
is higher than 8 bars, the refrigerator must not
be connected to the mains. If you are not sure
about how to measure the water pressure, ask for
professional help.
• Use drinking water only.
1.2. Intended use
• This product is designed for home use. It is not
intended for commercial use.
• The product should be used to store food and
beverages only.
• Do not keep sensitive products requiring controlled
temperatures (vaccines, heat sensitive medication,
medical supplies, etc.) in the refrigerator.
• The manufacturer assumes no responsibility for any
damage due to misuse or mishandling.
• The product’s bench life is 10 years. The spare
parts necessary for the product to function will be
available for this period.
1.3. Child safety
• Keep packaging materials out of children’s reach.
• Do not allow the children to play with the product.
• If the product’s door comprises a lock, keep the key
out of children’s reach.

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Safety and envronment nstructons
1.4. Compliance with WEEE Directive
and Disposing of the Waste Product
Ths product comples wth EU WEEE Drectve (2012/19/EU). Ths product
bears a classfcaton symbol for waste electrcal and electronc equpment (WEEE).
Ths product has been manufactured wth hgh qualty parts and
materals whch can be reused and are sutable for recyclng. Do not
dspose of the waste product wth normal domestc and other wastes at
the end of ts servce lfe. Take t to the collecton center for the recyclng
of electrcal and electronc equpment. Please consult your local
authortes to learn about these collecton centers.
1.5. Compliance with RoHS Directive
• Ths product comples wth EU WEEE Drectve (2011/65/EU). It does not contan
harmful and prohbted materals specfed n the Drectve.
1.6. Package information
• Packagng materals of the product are manufactured from recyclable materals
n accordance wth our Natonal Envronment Regulatons. Do not dspose of the
packagng materals together wth the domestc or other wastes. Take them to
the packagng materal collecton ponts desgnated by the local authortes.

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2Your Freezer
1. Control Panel
2. Flap
3. Drawers
4. Adjustable front feet
C
Figures that take place in this instruction manual are schematic and
may not correspond exactly with your product. If the subject parts are
not included in the product you have purchased, then it is valid for other
models.
1MAX
1
2
34
2
3
4

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3Installation
3.1. Appropriate
installation location
Contact an Authorized Service for the
installation of the product. In order to
prepare the product for use, refer the
information in the user manual and
ensure that electrical installation and
water installation are appropriate. If not,
call a qualified electrician and technician
to have any necessary arrangements
carried out.
B
WARNING:Manufacturer shall
not be held lable for damages
that may arse from procedures
carred out by unauthorzed
persons.
B
WARNING:Product must
not be plugged n durng
nstallaton. Otherwse, there
s the rsk of death or serous
njury!
A
WARNING:
If the door clearance of the
room where the product shall
be place s so tght to prevent
passng of the product, remove
the door of the room and pass
the product through the door
by turnng t to ts sde; f ths
does not work, contact the
authorzed servce.
• Placetheproductonanevenfloor
surface to prevent jolts.
• Installtheproductatleast30cm
away from heat sources such as hobs,
heater cores and stoves and at least 5
cm away from electrical ovens.
• Productmustnotbesubjectedto
direct sun light and kept in humid
places.
• Appropriateairventilationmustbe
provided around your product in order
to achieve an efficient operation. If the
product is to be placed in a recess in
the wall, pay attention to leave at least
5 cm distance with the ceiling and side
walls.
•
3.2. Installing the
plastic wedges
Plastc wedges suppled wth the
product are used to create the dstance
for the ar crculaton between the
product and the rear wall.
1. To install the wedges, remove the
screws on the product and use the
screws supplied together with the
wedges.
2. Insert the 2 plastic wedges onto the
rear ventilation cover as illustrated in
the figure.

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Installaton
3.3. Adjusting the feet
If the product stands unbalanced after
nstallaton, adjust the feet on the front
by rotatng them to the rght or left.
3.4.Electrical connection
AWARNING: Do not make
connectons va extenson
cables or mult-plugs.
BWARNING:Damaged
power cable must be
replaced by the Authorzed
Servce Agent.
C
If two coolers are to be
nstalled sde by sde, there
should be at least 4 cm
dstance between them.
• Our company shall not be lable
for any damages that wll arse
when the product s used wthout
groundng and electrcal connecton
n accordance wth the natonal
regulatons.
• Power cable plug must be wthn easy
reach after nstallaton.
• Connect your refrgerator to a
grounded outlet rated for a voltage
value of 220-240V /50 Hz. Outlet
shall have 10 to 16A fuse.
• Do not extenson cords or cordless
multple outlets between your
product and the wall outlet.

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Installaton
Reversng the doors
Proceed in numerical order .
7
45°
180°
3
2
1
5
4
8
6
9
10
13
11
15
15
12
14

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4Preparation
• Your cooler/freezer should be installed
at least 30 cm away from heat sources
such as hobs, ovens, central heater
and stoves and at least 5 cm away
from electrical ovens and should not be
located under direct sunlight.
• Please make sure that the interior
of your cooler/freezer is cleaned
thoroughly.
• If two coolers are to be installed side
by side, there should be at least 2 cm
distance between them.
• When you operate your cooler/freezer
for the first time, please observe the
following instructions during the initial
six hours.
• Its door should not be opened
frequently.
• It must be operated empty without
placing any food in it.
• Do not unplug your cooler/freezer.
If a power failure occurs out of your
control, please see the warnings in
the “Recommended solutions for the
problems” section.
• The baskets/drawers that are
provided with the chill compartment
must always be in use for low energy
consumption and for better storage
conditions.
• Food contact with the temperature
sensor in the freezer compartment may
increase energy consumption of the
appliance. Thus any contact with the
sensor(s) must be avoided.
• This product has been designed to
function at ambient temperatures up to
43 °C (90 SDgrF). Even if the ambient
temperature falls to -15 °C, frozen food
in the freezer does not thaw thanks to
its Advanced Electronic Temperature
Control System. For the first installation,
the product should NOT be placed
under low ambient temperatures. This
is because the freezer cannot go down
to standard operation temperature.
When reaching continuous operation,
the product can be moved to another
place. Thus, later you can place your
product in the garage or an unheated
room without the concern of causing
frozen food to get rotten. However,
it is likely that above mentioned low
temperatures may cause the freezing
of the food in the fridge compartment;
thus, please consume the food items
in the fridge in a controlled way as
needed. When ambient temperature
goes back to normal, you may change
button setting according to your need.
• If the ambient temperature is below
0°C, the food in fridge compartment
will freeze. Therefore, we recommend
not using the fridge compartment
in such low ambient temperatures.
You may continue to use the freezer
compartment as usual.
• In some models, the instrument panel
automatically turns off 5 minutes
after the door has closed. It will be
reactivated when the door has opened
or pressed on any key.
• Due to temperature change as a result
of opening/closing the product door
during operation, condensation on
the door/body shelves and the glass
containers is normal.

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CFgures n ths user manual are schematc and may not match the product
exactly. If the subject parts are not ncluded n the product you have
purchased, then those parts are vald for other models.
5Using your cooler/freezer
5.1. Setting the operating temperature
MAX.
1
2
34
Warm Cold
The operating temperature is regulated
by the temperature control.
1 = Lowest cooling setting (Warmest
setting)
MAX. = Highest cooling setting (Coldest
setting)
Please choose the setting according to
the desired temperature.
The interior temperature also depends
on ambient temperature, the frequency
with which the door is opened and the
amount of foods kept inside.
Frequently opening the door causes the
interior temperature to rise.
For this reason, it is recommended to
close the door again as soon as possible
after use.
The normal storage temperature of
your appliance should be -18 °C (0 °F).
Lower temperatures can be obtained by
adjusting the thermostat knob towards
Position MAX.
We recommend checking the
temperature with a thermometer to
ensure that the storage compartments
are kept to the desired temperature.
Remember to take the reading
immediately since the thermometer
temperature will rise very rapidly after
you remove it from the freezer.

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Operatng the product
5.2. Indicator lights
There are three coloured indicator lights
located inside the appliance which show
the operating mode of the freezer.
Amber Indicator
Illuminates when the thermostat knob
is turned to MAX. position and stays
on until the fast freeze operation is
deactivated manually.
Fast-freeze operation is for freezing
fresh food.
Green Indicator
Illuminates when the appliance is
connected to the mains and will glow
as long as there is electricity present.
The green indicator does not give any
indication of the temperature inside the
freezer.
Red Indicator High Temperature
Alarm
After the appliance is turned on for
the first time the alarm is not active
for 12 hours (The red LED indicator is
switched off).
After this period of time the red LED
indicator is switched on in the following
situations:
-If the appliance is overloaded with
fresh food -If the door is left open by
mistake.In these situations the red LED
indicator will continue to be switched on
until the appliance reaches the preset
temperature. If the red LED indicator is
still switched on then wait for 24 hours
before calling service.
5.3. Thermostat knob
The thermostat knob is located on the
indicator light frame.
Important:
When you press the fast-freeze switch
or adjust the set temperature, there may
be a short delay before the compressor
starts to operate. This is normal and not
a compressor fault.
5.4. Freezing
Freezingfood
You can use the appliance for freezing
fresh food as well as for storing pre-
frozen food.
Please refer to the recommendations
given on the packaging of your food.
•Attention
Do not freeze fizzy drinks, as the bottle
may burst when the liquid in it is frozen.
Be careful with frozen products such as
coloured ice-cubes.
Do not exceed the freezing capacity of
your appliance in 24 hours. See the rating
label.
In order to maintain the quality of the
food, the freezing must be effected as
rapidly as possible.
Thus, the freezing capacity will not be
exceeded, and the temperature inside
the freezer will not rise.
•Attention
Keep the already deep-frozen food
always separated with freshly placed
food.

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Operatng the product
When deep-freezing hot food, the
cooling compressor will work until the
food is completely frozen. This can
temporarily cause excessive cooling of
the refrigeration compartment.
If you find the freezer door difficult
to open just after you have closed it,
don’t worry. This is due to the pressure
difference which will equalize and allow
the door to open normally after a few
minutes.
You will hear a vacuum sound just after
closing the door. This is quite normal.
5.5. Fast freeze
If large amounts of fresh food are going
to be frozen, adjust the control knob to
max. 24 hours before putting the fresh
food in the fast freeze compartment.
It is strongly recommended to keep the
knob at MAX. position at least 24 hours
to freeze maximum amount of fresh
food declared as freezing capacity. Take
special care not to mix frozen food and
fresh food.
Remember to turn the thermostat
knob back to its previous position once
food has frozen.
Defrosting
The freezer compartment defrosts
automatically.

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Operatng the product
Freezng fresh food
• It must be preferred to wrap or cover
the food before placing them in the
refrigerator.
• Hot food must cool down to the room
temperature before putting them in the
refrigerator.
• The foodstuff that you want to freeze
must be fresh and in good quality.
• Foodstuff must be divided into portions
according to the family’s daily or meal
based consumption needs.
• The foodstuff must be packaged in an
airtight manner to prevent them from
drying even if they are going to be kept
for a short time.
• Materials to be used for packaging must
be tear-proof and resistant to cold,
humidity, odor, oils and acids and they
must also be airtight. Moreover, they
must be well closed and they must be
made from easy-to-use materials that
are suitable for deep freeze usage.
• Frozen food must be used immediately
after they are thawed and they should
never be re-frozen.
• Please observe the following
instructions to obtain the best results.
1. Do not freeze too large quantities of
food at one time. The quality of the
food is best preserved when it is frozen
right through to the core as quickly as
possible.
2. Placing warm food into the freezer
compartment causes the cooling
system to operate continuously until
the food is frozen solid.
3. Take special care not to mix already
frozen food and fresh food.
Recommendatons
for preservaton
of frozen food
• Prepacked commercially frozen food
should be stored in accordance with the
frozen food manufacturer's instructions
for a ( 4 star) frozen food
storage compartment.
• To ensure that the high quality
achieved by the frozen food
manufacturer and the food retailer is
maintained, the following should be
remembered:
1. Put packages in the freezer as quickly
as possible after purchase.
2. Ensure that contents are labeled and
dated.
3. Do not exceed "Use By", "Best Before"
dates on the packaging.
Defrosting
The freezer compartment defrosts
automatically.
Placingthefood
Freezer compartment
shelves
Various frozen food such
as meat, fish, ice cream,
vegetables and etc.
Egg tray Egg
Fridge compartment
shelves
Food in pans, covered
plates and closed
containers
Fridge compartment
door shelves
Small and packaged food
or drinks (such as milk, fruit
juice and beer)
Crisper Vegetables and fruits

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Operatng the product
Freshzone
compartment
Delicatessen products
(cheese, butter, salami
and etc.)
Deep-freeze nformaton
Food must be frozen as rapidly
as possible when they are put in a
refrigerator in order to keep them in good
quality.
It is possible to keep the food for a long
time only at -18°C or lower temperatures.
You can keep the freshness of food
for many months (at -18°C or lower
temperatures in the deep freeze).
WARNING! A
• Foodstuff must be divided into portions
according to the family’s daily or meal
based consumption needs.
• Foodstuff must be packaged in an
airtight manner to prevent them from
drying even if they are going to be kept
for a short time.
• Materials necessary for packaging:
• Cold resistant adhesive tape
• Self adhesive label
• Rubber rings
• Pen
Materials to be used for packaging
the foodstuff must be tear-proof and
resistant to cold, humidity, odor, oils and
acids.
Foodstuff to be frozen should not be
allowed to come in contact with the
previously frozen items to prevent their
partial thawing.
Frozen food must be used immediately
after they are thawed and they should
never be re-frozen.

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Refrigerator/User Manual
6Maintenance and cleaning
Cleanng your frdge at regular ntervals
wll extend the servce lfe of the
product.
BWARNING:Unplug the
product before cleanng t.
• Never use gasolne, benzene or
smlar substances for cleanng
purposes.
• Never use any sharp and abrasve
tools, soap, household cleaners,
detergent and wax polsh for
cleanng.
• Dssolve one teaspoon of b-
carbonate n half ltre of water. Soak
a cloth wth the soluton and wrung
t thoroughly. Wpe the nteror of the
refrgerator wth ths cloth and the
dry thoroughly.
• Make sure that no water enters the
lamp housng and other electrcal
tems.
• If you wll not use the refrgerator
for a long perod of tme, unplug t,
remove all food nsde, clean t and
leave the door ajar.
• Check regularly that the door gaskets
are clean. If not, clean them.
• To remove door and body shelves,
remove all of ts contents.
• Remove the door shelves by pullng
them up. After cleanng, slde them
from top to bottom to nstall.
• Never use cleanng agents or water
that contan chlorne to clean the
outer surfaces and chromum coated
parts of the product. Chlorne causes
corroson on such metal surfaces.
6.1. Avoiding bad odours
Materials that may cause odour
are not used in the production of
our refrigerators. However, due to
inappropriate food preserving conditions
and not cleaning the inner surface of the
refrigerator as required can bring forth
the problem of odour. Pay attention to
following to avoid this problem:
• Keepng the refrgerator clean s
mportant. Food resduals, stans, etc.
can cause odour. Therefore, clean
the refrgerator wth b-carbonate
dssolved n water every few months.
Never use detergents or soap.
• Keep the food n closed contaners.
Mcroorgansms spreadng out from
uncovered contaners can cause
unpleasant odours.
• Never keep the food that have passed
best before dates and spoled n the
refrgerator.
6.2. Protecting the
plastic surfaces
Do not put liquid oils or oil-cooked
meals in your refrigerator in unsealed
containers as they damage the plastic
surfaces of the refrigerator. If oil is
spilled or smeared onto the plastic
surfaces, clean and rinse the relevant
part of the surface at once with warm
water.

20 / 23 EN Refrigerator/User Manual
7Troubleshooting
Check this list before contacting the service. Doing so will save you time and money.
This list includes frequent complaints that are not related to faulty workmanship or
materials. Certain features mentioned herein may not apply to your product.
The refrigerator is not working.
• The power plug s not fully settled. >>> Plug t n to settle completely nto the
socket.
• The fuse connected to the socket powerng the product or the man fuse s
blown. >>> Check the fuses.
Condensation on the side wall of the cooler compartment (MULTI ZONE,
COOL, CONTROL and FLEXI ZONE).
• The envronment s too cold. >> Do not nstall the product n envronments wth
temperatures below -5°C.
• The door s opened too frequently >>> Take care not to open the product’s
door too frequently.
• The envronment s too humd. >>> Do not nstall the product n humd
envronments.
• Foods contanng lquds are kept n unsealed holders. >>> Keep the foods
contanng lquds n sealed holders.
• The product’s door s left open. >>> Do not keep the product’s door open for
long perods.
• The thermostat s set to too low temperature. >>> Set the thermostat to
approprate temperature.
Compressor is not working.
• In case of sudden power falure or pullng the power plug off and puttng back
on, the gas pressure n the product’s coolng system s not balanced, whch
trggers the compressor thermc safeguard. The product wll restart after
approxmately 6 mnutes. If the product does not restart after ths perod,
contact the servce.
• Defrostng s actve. >>> Ths s normal for a fully-automatc defrostng
product. The defrostng s carred out perodcally.
• The product s not plugged n. >>> Make sure the power cord s plugged n.
• The temperature settng s ncorrect. >>> Select the approprate temperature
settng.
• The power s out. >>> The product wll contnue to operate normally once the
power s restored.
The refrigerator's operating noise is increasing while in use.
• The product’s operatng performance may vary dependng on the ambent
temperature varatons. Ths s normal and not a malfuncton.