BenQ DVY23 User manual

DVY23
Full HD Camera
User Manual

Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or
implied, with respect to the contents of this document. BenQ Corporation reserves the
right to revise this publication and to make changes from time to time in the contents
thereof without obligation to notify any person of such revision or changes.
Copyright
Copyright 2020 BenQ Corporation. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into
any language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission
of BenQ Corporation.

Table of Contents 3
Table of Contents
Warning.................................................................................. 5
Important notices ................................................................ 6
Use attention.................................................................................... 6
Electric safety.................................................................................... 6
Careful installation........................................................................... 6
Magnetic interference ..................................................................... 7
Installation instructions ...................................................... 8
Product interface ............................................................................. 8
Interface wiring ............................................................................... 9
Bracket mount.................................................................................. 9
Product overview .............................................................. 13
Remote control.................................................................. 18
Key instructions............................................................................ 18
Applications.................................................................................... 20
Menu settings...................................................................... 22
Menu control key ......................................................................... 22
Menu interface............................................................................... 22
Main menu...................................................................................... 23
System setting................................................................................ 24
Camera setting .............................................................................. 25
P/T/Z................................................................................................ 29
Video Format................................................................................. 30
Version............................................................................................ 30
Restore Default............................................................................. 31
Network connection ........................................................ 32
IE login............................................................................................. 33
Web login....................................................................................... 33

Table of Contents4
Streaming media............................................................................ 34
Software upgrade.......................................................................... 36
Serial communication control......................................... 37
VISCA protocol list ...................................................................... 37
Product information.......................................................... 54
Specifications.................................................................................. 54
Dimensions..................................................................................... 56
Maintenance and troubleshooting ................................. 57
Maintenance ................................................................................... 57
Troubleshooting............................................................................ 57
11/11/20

Warning 5
Warning
The improper operation may destroy the structure of the product and lead to abnormal
operation of the camera. Please pay attention to the following operations.
Do not grasp the lens barrel with
your hand while moving the camera.
Move the camera by holding the
bottom with both hands or one hand.
Whether electrified or not, do not
shake the lens and the platform by
hand, otherwise it may damage the
platform, resulting in abnormal self-
examination of the camera, unable to
start normally.

Important notices6
Important notices
This manual introduces functions, installation and operations for the camera in details.
Please read this manual thoroughly before installation and use.
Use attention
• During transportation, storage, installation and use, it is necessary to prevent heavy
pressure, severe vibration and immersion so as to avoid damage to products.
• The product shell is made of organic material. It is strictly forbidden to contact with
corroded liquid, gas or solid substances.
• Don't let the product get wet or rained. Don't use it beyond the limit of temperature
and humidity.
• When cleaning the camera lens, please wipe it with a dry soft cloth. When the product
is heavily soiled, please wipe it gently with a neutral detergent. Do not use strong or
corrosive cleaning agents to avoid scratching the lens and affecting the image quality.
• This product has no parts that users can repair by themselves, and the damage caused
by users' self-disassembly does not fall within the scope of warranty.
Electric safety
• Installation and use of this product must strictly comply with the national and local
electrical safety standards.
• Do not use power adapters beyond the specifications of the power supply, otherwise
the equipment components will burn out and will not work properly.
• In the process of using the product, we should keep enough distance from the high-
power equipment, and do a good job of lightning protection, surge protection and other
protective measures when necessary.
• When the product is not in use, please disconnect the power switch and the power
adapter from the power socket.
• The product uses DC 12V power supply; polarity of the power plug is shown below.
Careful installation
• Do not rotate the cylinder of the product by hand, otherwise it will destroy the
rotating shaft of the structure or cause abnormal work of the signal line.
• Installation and placement of equipment should be horizontal and stable, and the
product should not be tilted, otherwise the picture may be skewed.
• Make sure that there are no obstacles in the rotating range of the platform to prevent
damage to the rotating shaft of the structure.
• Do not turn on power until all installation work is completed.

Important notices 7
Magnetic interference
The electromagnetic field at a specific frequency may affect the local image.The product is
Class A product. Radio interference may occur in the home environment, and users need
to take appropriate measures.

Installation instructions8
Installation instructions
Product interface
No. Name
Lens Audio input (LINE-IN)
Camera base Rotary dial switch
Remote control receiver light RS232 input
Infrared reception RS232 output
Tripod screw hole RS422 input (compatible with RS485)
Network LAN (Power over Ethernet)
HDMI output Power In (DC12V)
USB3.0 output (compatible with
USB2.0) ON/ OFF switcher
SDI output
1
10
2
11
3
12
4
13
5
14
6
15
7
16
8
17
9

Installation instructions 9
Interface wiring
1. If the No. 0 preset is set, the camera will switch to the No. 0 preset when the power-
on self-check is completed.
2. The default address of the remote control is 1#; the menu is restored to the factory
default, and the address of the remote control is restored to 1#.
Bracket mount
Bracket can only be wall mounted or upside down mounted on template and concrete
wall, but can not be installed on plasterboard.
1. Wall mount steps

Installation instructions10