BenQ E2420HDP User manual

Welcome
LCD Monitor
User Manual
E2420HDP

Copyright
Copyright © 2010 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness
for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication
and to make changes from time to time in the contents hereof without obligation of BenQ
Corporation to notify any person of such revision or changes.
Please follow these safety instructions for best performance,
and long life for your monitor
Power Safety
•The AC plug isolates this equipment from the AC supply.
•The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
•This product should be operated from the type of power indicated on the marked label. If you
are not sure of the type of power available, consult your dealer or local power company.
•An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must
be used.
Care And Cleaning
•Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
•Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
source, or in a built-in installation unless proper ventilation is provided.
•Never push objects or spill liquid of any kind into this product.
Servicing
•Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other
accident such as dropping or mishandling occurs, contact qualified service personnel for
servicing.

Table of Contents
Copyright .......................................................................................................................... 2
Disclaimer ......................................................................................................................... 2
Getting started .................................................................................................................. 4
Getting to know your monitor ........................................................................................ 6
Front view ........................................................................................................................................6
Back view .........................................................................................................................................6
How to assemble your monitor hardware ...................................................................... 7
How to detach the stand base .......................................................................................................12
Getting the most from your BenQ monitor ................................................................. 13
How to install the monitor on a new computer ..........................................................................14
How to upgrade the monitor on an existing computer ..............................................................15
How to install on Windows 7 system ...........................................................................................16
How to install on Windows Vista systems ...................................................................................17
How to install on Windows XP system ........................................................................................18
Picture optimization ...................................................................................................... 19
How to adjust your monitor .......................................................................................... 20
The control panel ..........................................................................................................................20
Hot key mode ................................................................................................................................21
Main menu mode ..........................................................................................................................22
Troubleshooting ............................................................................................................. 33
Frequently asked questions (FAQ) ...............................................................................................33
Need more help? ............................................................................................................................35

4 Getting started
1. Getting started
When unpacking please check you have the following items. If any are missing or damaged, please
contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Base
Quick Start Guide
CD-ROM
Power Cord
(Picture may differ from product
supplied for your region.)
Video Cable: D-Sub
E2420HD

5Getting started
Consider keeping the box and packaging in storage for use in the future when you may need to transport
the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Video Cable: DVI-D
(Optional accessory for models with
DVI inputs, sold separately)
Audio Cable
USB Cable
Headphone hook

6 Getting to know your monitor
2. Getting to know your monitor
Front view
Back view
Above diagram may vary depending on the model.
1. Speakers
2. AC Power Input jack
3. Line In and Line Out
4. Cable clip
5. DVI-D socket
6. D-Sub socket
7. USB port x 1 (upstream; connecting to the
PC)
8. Lock switch
9. USB port x 2 (downstream; connecting to
USB devices)
10.Headphone jack
11.USB port x 2 (downstream; connecting to
USB devices)
12.Headphone hook indicators (two inverted
triangles)
13.Control buttons
14.Power button
E2420HD
38
13
11
10
1 162 7
9
4
12
5
14
11

7How to assemble your monitor hardware
3. How to assemble your monitor hardware
If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor.
Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate
voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor
surround and controls.
Protect the monitor and screen by clearing a flat open area
on your desk and placing a soft item like the monitor
packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded
surface.
While holding the monitor firmly against the desk, pull
the monitor stand arm upwards clear of the monitor.
Orient and align the stand base socket with the end of the
stand arm, then push them together until they click and
lock into place.
Gently attempt to pull them back apart to check that they
have properly engaged.
Carefully lift the monitor, turn it over and place it upright
on its stand on a flat even surface.
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
E2420HD
-5O ~ +20O -5O ~ +20O

8 How to assemble your monitor hardware
2. Connect the PC video cable
To Connect the D-Sub Cable
Connect the plug of the D-Sub cable (at the end without
the ferrite filter) to the monitor video socket. Connect the
other end of the cable (at the end with the ferrite filter) to
the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
To Connect the DVI-D Cable
Connect the plug of the DVI-D cable (at the end without
the ferrite filter) to the monitor video socket. Connect the
other end of the cable (at the end with the ferrite filter) to
the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
The video cable included in your package and the socket
illustrations on the right may vary depending on the LCD
model.
3. Connect the audio cable.
Connect the audio cable between the socket on the rear of
the monitor (Line In) and your computer audio outlet. If
you prefer using external speakers, please also use another
audio cable (usually supplied with the speakers) to
connect the monitor (Line Out) to the input/Line In jack
of the speakers.
You may connect headphones to the headphone jack
found on the left side of the monitor. See picture on the
right.

9How to assemble your monitor hardware
4. Connect USB Devices.
I. Connect the USB cable between the PC and the monitor
(via the upstream USB port at the back). This upstream
USB port transmits data between the PC and the USB
devices connected to the monitor.
II. Connect USB devices via other USB ports
(downstream) on the monitor. These downstream USB
ports transmit data between connected USB devices and
the upstream port.
See picture on the right.
III. You can plug 2 more USB devices to the USB ports
(downstream) found on the left side of the monitor.
See picture on the right.
5. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled
‘POWER IN’ on the rear of the monitor. Do not connect
the other end to a power outlet just yet.
TVOUT
PDIF-OUT
SDIF-OUT
I
II
III

10 How to assemble your monitor hardware
6. Route the cables via the cable clip.
Release the cable retaining clip by squeezing the clip
inwards as illustrated.
Position the cables together and re-insert the clip over
them to retain the cables neatly in place behind the
monitor stand.
7. Install the headphone hook (optional step).
You can install the headphone hook to place your
headphone. It is useful when your headphone is not in use.
I. Hold and insert the two tabs of the headphone hook into
the two slots (part of the vents).
These two slots are located under the two inverted
triangles (picture shown on the right).
II. When you hear the click, the hook is attached to the
vents and is ready to use.
The maximum load capacity of the headphone hook is
500g.
I
II