BenQ RL Series User manual

RL Series
User Manual

2
Copyright
Copyright © 2014 by BenQ Corporation. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any
language or computer language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written permission of BenQ
Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation of
BenQ Corporation to notify any person of such revision or changes.
The performance of flicker-free may be affected by external factors such as poor cable quality,
unstable power supply, signal interference, or poor grounding, and not limited to the above
mentioned external factors. (Applicable for flicker-free models only.)
Power Safety
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you
are not sure of the type of power available, consult your dealer or local power company.
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2must
be used.
Care And Cleaning
• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
source, or in a built-in installation unless proper ventilation is provided.
• Never push objects or spill liquid of any kind into this product.
Please follow these safety instructions for best performance, and long life for your monitor.

3
Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other
accident such as dropping or mishandling occurs, contact qualified service personnel for
servicing.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its
aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision
with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory
requirement and standards pertaining to environmental management, BenQ has spared no
efforts in pushing our initiatives further to incorporate life cycle design in the aspects of
material selection, manufacturing, packaging, transportation, using and disposal of the products.
BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure
that consumers make informed green choices at purchase. Check out BenQ's CSR Website at
http://csr.BenQ.com/ for more details on BenQ's environmental commitments and
achievements.

4
Table of Contents
Copyright ......................................................................................................................................2
Getting started .............................................................................................................................5
Getting to know your monitor ................................................................................................7
Front view.................................................................................................................................................... 7
Back view ..................................................................................................................................................... 7
How to assemble your monitor hardware ...........................................................................8
How to detach the base ......................................................................................................................... 13
Adjusting the monitor height ................................................................................................................ 14
Rotating the monitor .............................................................................................................................. 15
Viewing angle adjustment ....................................................................................................................... 16
Using the monitor wall mounting kit ................................................................................................... 17
Getting the most from your BenQ monitor ...................................................................... 18
How to install the monitor on a new computer .............................................................................. 19
How to upgrade the monitor on an existing computer ................................................................. 20
How to install on Windows 8 (8.1) system .......................................................................................21
How to install on Windows 7 system ................................................................................................ 22
How to adjust your monitor ................................................................................................. 23
The control panel..................................................................................................................................... 23
Basic menu operation.............................................................................................................................. 24
Picture optimization ................................................................................................................................ 26
Customizing the hot keys....................................................................................................................... 26
Setting up your own game mode ......................................................................................................... 26
Downloading more game modes using Game Mode Loader ........................................................ 27
Adjusting display mode ........................................................................................................................... 28
Using Smart Scaling.................................................................................................................................. 28
Navigating the main menu ...................................................................................................... 29
Display menu ............................................................................................................................................. 30
Picture menu ............................................................................................................................................. 32
Picture Advanced menu ......................................................................................................................... 34
Save Settings menu .................................................................................................................................. 38
Audio menu ............................................................................................................................................... 39
System menu ............................................................................................................................................. 40
Troubleshooting ....................................................................................................................... 43
Frequently asked questions (FAQ) ...................................................................................................... 43
Need more help?...................................................................................................................................... 45

5Getting started
Getting started
When unpacking please check you have the following items. If any are missing or damaged,
please contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Base
Quick Start Guide
CD-ROM
Power Cord
(Picture may differ from product supplied
for your region.)
Video Cable: D-Sub

6 Getting started
Video Cable: DVI-D
Video Cable: HDMI
(Optional accessory, sold separately)
Audio Cable
(Optional accessory, sold separately)
• Available accessories and the pictures shown here may differ from the actual contents and the product
supplied for your region. For cables that are not supplied with your product, you can purchase them
separately.
• Consider keeping the box and packaging in storage for use in the future when you may need to transport the
monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children.

7Getting to know your monitor
Getting to know your monitor
Front view
Back view
1. Control buttons
2. Power button
1
2
3. AC power input jack
4. Audio Line In
5. Headphone jack
6. Cable clip
7. HDMI out socket
8. HDMI socket
9. DVI-D socket
10. D-Sub socket
11. Kensington lock slot
• Above diagram may vary depending on the model.
• Picture may differ from the product supplied for your region.
435678910
11

8 How to assemble your monitor hardware
How to assemble your monitor hardware
• If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
• The following illustrations are for your reference only. Available input and output jacks may vary depending on
the purchased model.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor. Placing
the screen surface on an object like a stapler or a mouse will
crack the glass or damage the LCD substrate voiding your
warranty. Sliding or scraping the monitor around on your
desk will scratch or damage the monitor surround and
controls.
Protect the monitor and screen by clearing a flat open
area on your desk and placing a soft item like the
monitor packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded
surface.
While holding the monitor firmly against the desk, pull
the monitor stand arm upwards clear of the monitor.
Orient and align the stand base socket with the end of
the stand arm, then push them together. Tighten the
thumbscrew on the bottom of the monitor base as
illustrated.
Gently attempt to pull them back apart to check that
they have properly engaged.
Carefully lift the monitor, turn it over and place it
upright on its stand on a flat even surface.
1
2
3

9How to assemble your monitor hardware
Extend the monitor to the maximum extended position.
Then tilt the monitor. And rotate the monitor 90
degrees counterclockwise as illustrated.
You might want to adjust the monitor stand height. See
Adjusting the monitor height on page 14 for more
information.
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
-90
-5-5
OO
~ +15~ +15
O
-5
O
~ +15
O

10 How to assemble your monitor hardware
2. Connect the PC video cable.
Do not use both DVI-D cable and D-Sub cable on the same
PC. The only case in which both cables can be used is if they
are connected to two different PCs with appropriate video
systems.
To Connect the D-Sub Cable
Connect the plug of the D-Sub cable (at the end
without the ferrite filter) to the monitor video socket.
Connect the other end of the cable (at the end with the
ferrite filter) to the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
To Connect the DVI-D Cable
Connect the plug of the DVI-D cable (at the end
without the ferrite filter) to the monitor video socket.
Connect the other end of the cable (at the end with the
ferrite filter) to the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
To Connect the HDMI Cable
Connect the plug of the HDMI cable to the HDMI port
on the monitor. Connect the other end of the cable to
the HDMI port of a digital output device.
Either
Or
Or

11How to assemble your monitor hardware
To output signal from your monitor, connect the plug of
the HDMI cable to the HDMI out port on the monitor.
Connect the other end of the cable to the HDMI port
of a digital input device.
If there is more than one video transmission method
available to you, you might want to take the picture quality
of each video cable into consideration before making the
connection.
- Better quality: HDMI / DVI-D
- Good quality: D-Sub
The video cables included in your package and the socket
illustrations on the right may vary depending on the product
supplied for your region.
3. Connect the audio cable.
Connect the audio cable between the socket on the
rear of the monitor (Line In) and your computer audio
outlet.
You may connect headphones to the headphone jack
found on the back side of the monitor.
4. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled
on the rear of the monitor. Do not connect the
other end to a power outlet just yet.
Or

12 How to assemble your monitor hardware
5. Connect-to and turn-on the power.
Plug the other end of the power cord into a power
outlet and turn it on.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power button on
the monitor.
Turn on the computer too, and follow the instructions
in Getting the most from your BenQ monitor on page
18 to install the monitor software.
To extend the service life of the product, we recommend
that you use your computer's power management function.

13How to assemble your monitor hardware
How to detach the base
To move the monitor properly, you should extend the monitor to its maximum
height, then place one hand on the upper part of the monitor stand and the other
hand on the lower part of the stand as illustrated.
1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging
the power cable. Turn off the computer before
unplugging the monitor signal cable.
Gently lift the display up and extend the stand to the
maximum extended position.
Protect the monitor and screen by clearing a flat open
area on your desk and placing a soft item like a towel on
the desk for padding, before laying the screen face down
on a flat clean padded surface.
Please be careful to prevent damage to the monitor. Placing
the screen surface on an object like a stapler or a mouse will
crack the glass or damage the LCD substrate voiding your
warranty. Sliding or scraping the monitor around on your
desk will scratch or damage the monitor surround and
controls.
2. Release the thumbscrew on the bottom of
the monitor base and detach the monitor
base as illustrated.
1
2

14
Adjusting the monitor height
To adjust the monitor height, hold both the left and the
right sides of the monitor to lower the monitor or lift it
up to the desired height.
• Avoid placing hands on the upper or lower part of the
height-adjustable stand or at the bottom of the monitor, as
ascending or descending monitor might cause personal
injuries. Keep children out of reach of the monitor while
performing this operation.
• If the monitor has been rotated to portrait mode and height adjustment is desired, you
should be noted that the wide screen will keep the monitor from being lowered to its
minimum height.

15
Rotating the monitor
1. Pivot the display.
Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees.
Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in
Orientation, and apply the setting.
Depending on the operation system on your PC, different procedures should be followed to adjust the screen
orientation. Refer to the help document of your operation system for details.
2. Fully extend the monitor and tilt it.
Gently lift the display up and extend it to the maximum
extended position. Then tilt the monitor.
The monitor should be vertically extended to allow to rotate
from landscape to portrait mode.
3. Rotate the monitor 90 degrees clockwise as
illustrated.
To avoid the edge of the LCD display hitting the monitor base
surface while it is being rotated, do tilt and extend the
monitor to the highest position before you start to rotate the
display.
You should also make sure there are no obstacles around the
monitor and there is enough room for cables. You might need
to route the cables again via the cable clip after the rotation.
90

16
Viewing angle adjustment
You may position the screen to the desired angle with -5° to +15° monitor tilt, 90° (left and
right total) monitor swivel, and 110 mm monitor height.
4. Adjust the monitor to the desired viewing
angle.
-5-5
OO
~ +15~ +15
O
-5
O
~ +15
O
-45-45
OO
~ +45~ +45
O
-45
O
~ +45
O
110 mm

17How to assemble your monitor hardware
Using the monitor wall mounting kit
The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the
installation of a wall mount bracket. Before starting to install a monitor wall mounting kit,
please read the precautions carefully.
Precautions
• Install your monitor and monitor mounting kit on a wall with flat surface.
• Ensure that the wall material is stable to support the weight of the monitor.
• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.
1. Remove the monitor stand.
Lay the screen face down on a clean and
well-padded surface.
Detach the monitor base as instructed in How to
detach the base on page 13.
Use a cross-pointed screwdriver to release the
screws on the back cover. The use of a
magnetic-head screwdriver is recommended to
avoid of losing the screws.
Then pull the monitor stand backward away from
the monitor.
2. Follow the instruction manuals of the wall
mount bracket you purchased to complete
the installation.

18 Getting the most from your BenQ monitor
Getting the most from your BenQ monitor
To gain the most benefit from your new BenQ LCD monitor, you should install the custom
BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.
The circumstances under which you connect and install your BenQ LCD Monitor will
determine which process you need to follow to successfully install the BenQ LCD Monitor
driver software. These circumstances relate to which version of Microsoft Windows you are
using, and whether you are connecting the monitor and installing the software onto a new
computer (without existing monitor driver software), or whether you are upgrading an existing
installation (which already has existing monitor driver software) with a newer monitor.
In either case however, the very next time you turn on your computer (after connecting the
monitor to your computer), Windows will automatically recognize the new (or different)
hardware, and will launch its Found New Hardware wizard.
Follow the wizard instructions until it asks you to select a monitor model. At that point, click
the Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate
monitor model. Further details and step-by-step instructions for either an automatic (new) or
upgrade (existing) installation, see:
• How to install the monitor on a new computer on page 19.
• How to upgrade the monitor on an existing computer on page 20.
• If you require a User Name and Password to login to your Windows computer, you must be logged on as an
Administrator or as a member of the Administrators group in order to install the monitor driver software.
Furthermore, if your computer is connected to a network which has security access requirements, network
policy settings may prevent you from installing software on your computer.
• To check the name of the purchased model, refer to the specification label on the back of the monitor.

19Getting the most from your BenQ monitor
How to install the monitor on a new computer
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver
software on a new computer which has never had a monitor driver installed before. This
instruction is only suitable for a computer which has never been used before, and for which the
BenQ LCD Monitor is the first ever monitor to be connected to it.
1. Follow the instructions in How to assemble your monitor hardware on page 8.
When Windows starts, it will automatically detect the new monitor and launch the Found New
Hardware Wizard. Follow the prompts until it displays the option to Install Hardware Device
Drivers.
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
3. Check Search for a suitable driver for my device option, and click Next.
4. Check the option for CD-ROM drives (uncheck all others) and click Next.
5. Look to confirm that the wizard has selected the correct name of your monitor and click
Next.
6. Click Finish.
7. Restart the computer.
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor
connected to it (and has monitor driver software installed), you should not be following these instructions. You
should instead be following the instructions for How to upgrade the monitor on an existing computer.
To find the suitable driver files for the purchased model, refer to the following table.
Driver files Suitable models
RL2460 RL2460HT / RL2460HTE

20 Getting the most from your BenQ monitor
How to upgrade the monitor on an existing computer
This instruction details the procedure for manually updating the existing monitor driver
software on your Microsoft Windows computer. It is currently tested as compatible for
Windows 8.1, Windows 8, and Windows 7 Operating System (OS).
Installing monitor driver software involves selecting an appropriate information file (.inf) on the
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and
letting Windows install the corresponding driver files from the CD. You need only steer it in the
right direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide
you through the file selection and installation process.
See:
• How to install on Windows 8 (8.1) system on page 21.
• How to install on Windows 7 system on page 22.
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows,
however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and
cannot guarantee its operation on those systems.