BenQ SW Series User manual

SW Series
LCD Monitor
User Manual
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Copyright
Copyright © 2014 by BenQ Corporation. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any
language or computer language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written permission of BenQ
Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation of
BenQ Corporation to notify any person of such revision or changes.
Power Safety
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you
are not sure of the type of power available, consult your dealer or local power company.
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2must
be used.
Care And Cleaning
• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
source, or in a built-in installation unless proper ventilation is provided.
• Never push objects or spill liquid of any kind into this product.
Safety warning and precautions
• The warranty may be void if any of the instructions in this user manual are not followed.
Improper use will invalidate the guarantee. These safety instructions also apply to original
accessories.
Please follow these safety instructions for best performance, and long life for your monitor.
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• It is the sole responsibility of the user if problems (such as data loss and system failure)
occurred due to non-factory provided software, parts, and/or non-original accessories.
• Please use the original accessories (e.g. power cable) only with the device to avoid possible
dangers such as electric shock and fire.
• It takes about 30 minutes (under BenQ standard testing condition) for the system to reach to
a stable state. For works that involve critical color judgment or image enhancement, please
wait for 30 minutes after the monitor is powered on.
• It is recommended to set the monitor to a lower brightness for long-term use to reduce your
eye strain, and maintain a stable display in order to extend the display’s lifetime. Yet you should
always adjust the monitor brightness according to the light condition around the monitor. See
Adjusting the backlight on page 33 for more information.
Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other
accident such as dropping or mishandling occurs, contact qualified service personnel for
servicing.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its
aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision
with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory
requirement and standards pertaining to environmental management, BenQ has spared no
efforts in pushing our initiatives further to incorporate life cycle design in the aspects of
material selection, manufacturing, packaging, transportation, using and disposal of the products.
BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure
that consumers make informed green choices at purchase. Check out BenQ's CSR Website at
http://csr.BenQ.com/ for more details on BenQ's environmental commitments and
achievements.
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Table of Contents
Copyright ......................................................................................................................................2
Getting started .............................................................................................................................5
Getting to know your monitor ................................................................................................7
Front view.................................................................................................................................................... 7
Back view ..................................................................................................................................................... 7
Connection ...................................................................................................................................................9
How to assemble your monitor hardware ........................................................................ 10
How to detach the stand and the base ............................................................................................... 16
Adjusting the monitor height ................................................................................................................ 18
Viewing angle adjustment ....................................................................................................................... 19
Rotating the monitor .............................................................................................................................. 20
Using the monitor wall mounting kit ................................................................................................... 22
Getting the most from your BenQ monitor ...................................................................... 23
How to install the monitor on a new computer .............................................................................. 24
How to upgrade the monitor on an existing computer ................................................................. 25
How to install on Windows 8 (8.1) system .......................................................................................26
How to install on Windows 7 system ................................................................................................ 27
How to adjust your monitor ................................................................................................. 28
The control panel..................................................................................................................................... 28
OSD Controller ....................................................................................................................................... 29
Basic menu operation ............................................................................................................................. 31
Customizing the hot keys ...................................................................................................................... 33
Adjusting the display color..................................................................................................................... 33
Adjusting the backlight............................................................................................................................ 33
Navigating the main menu ...................................................................................................... 34
Display menu ............................................................................................................................................. 35
Color Adjustment menu ........................................................................................................................ 37
System menu ............................................................................................................................................. 41
Troubleshooting ....................................................................................................................... 45
Frequently asked questions (FAQ) ...................................................................................................... 45
Need more help?...................................................................................................................................... 46
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5Getting started
Getting started
When unpacking please check you have the following items. If any are missing or damaged,
please contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Stand
Monitor Base
Quick Start Guide
CD-ROM
Power Cord
(Picture may differ from product supplied
for your region.)
Video Cable: DVI-DL
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6 Getting started
Video Cable: DP to mini DP
Video Cable: HDMI
(Optional accessory, sold separately)
USB Cable
OSD Controller
• Available accessories and the pictures shown here may differ from the actual contents and the product supplied
for your region. For cables that are not supplied with your product, you can purchase them separately.
• Consider keeping the box and packaging in storage for use in the future when you may need to transport the
monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children.
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7Getting to know your monitor
Getting to know your monitor
Front view
Back view
1. Control buttons
2. Power button
12
3. AC power input jack
4. OSD Controller socket
5. Headphone jack
6. DVI-D socket
7. Cable management hole
8. HDMI socket
9. DisplayPort socket
10. USB port (upstream; connecting
to the PC)
11. Kensington lock slot
564
11
8910
3
7
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8 Getting to know your monitor
12. Handle
13. USB port x 2 (downstream;
connecting to USB devices)
14. SD card slot
15. VESA mount release button
• Above diagram may vary depending on the model.
• Picture may differ from product supplied for your region.
15
13
14
12
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9Getting to know your monitor
Connection
The following connection illustrations are for your reference only. For cables that are not
supplied with your product, you can purchase them separately.
For detailed connection methods, see page 12 - 14.
PC/Notebook
SD card
USB peripherals
Colorimeter
Headphone
OSD
Controller
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10 How to assemble your monitor hardware
How to assemble your monitor hardware
• If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
• The following illustrations are for your reference only. Available input and output jacks may vary depending on
the purchased model.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor surround and controls.
Protect the monitor and screen by clearing a flat open
area on your desk and placing a soft item like the
monitor packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded
surface.
Orient and align the stand arm with the monitor ( ),
push them together until they click and lock into place
().
Orient and align the stand base socket with the end of
the stand arm. Make sure to align the arrow on the end
of the stand to the one on the monitor base.
1
2
Open
Open Lock
Lock
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11How to assemble your monitor hardware
Turn the base counterclockwise until you cannot go
further.
Raise the thumbscrew lid ( ) and tighten the
thumbscrew as illustrated ( ). Then push the lid back.
Carefully put down the stand and the base.
Gently attempt to pull the stand and the base back apart
to check that they have properly engaged.
Carefully lift the monitor, turn it over and place it
upright on its stand on a flat even surface.
To move the monitor, you must hold the handle and the
bottom of the stand base at the same time as illustrated.
Open
Open
Lock
Lock
Open
Open
Lock
Lock
Lock
Lock
Open
Open
Lock
Lock
2
Lock
1
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12 How to assemble your monitor hardware
You might want to adjust the monitor stand height. See
Adjusting the monitor height on page 18 for more
information.
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
2. Connect the PC video cable
To Connect the DVI-DL Cable
Connect the plug of the DVI-DL cable (at the end
without the ferrite filter) to the monitor video socket.
Connect the other end of the cable (at the end with the
ferrite filter) to the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
To Connect the HDMI Cable
Connect the plug of the HDMI cable to the HDMI port
on the monitor. Connect the other end of the cable to
the HDMI port of a digital output device.
Or
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13How to assemble your monitor hardware
To Connect the DP Cable
Connect the plug of the DP cable to the monitor video
socket. Connect the other end of the cable to the
computer video socket.
The video cables included in your package and the socket
illustrations on the right may vary depending on the product
supplied for your region.
3. Connect the OSD Controller to the
monitor.
Connect the OSD Controller to the mini USB port
(exclusively for OSD Controller connection) on the
rear of the monitor.
And place the OSD Controller properly on your
monitor base.
For more information on OSD Controller, see OSD
Controller on page 29.
4. Connect the headphones.
You may connect headphones to the headphone jack
found on the back side of the monitor.
Or
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14 How to assemble your monitor hardware
5. Connect USB devices.
Connect the USB cable between the PC and the
monitor (via the upstream USB port at the back). This
upstream USB port transmits data between the PC and
the USB devices connected to the monitor.
Connect USB devices via other USB ports
(downstream) on the monitor. These downstream USB
ports transmit data between connected USB devices
and the upstream port.
See picture on the right.
6. Connect the memory card.
Insert a SD, MMC, or MS memory card following the
direction indicated on the card to exchange files.
Supported memory card formats are as follows:
- SD / SDHC / SDXC
- MMC
- Memory Stick / Memory Stick Pro
- MS Duo / MS-Pro Duo
7. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled
on the rear of the monitor. Do not connect the
other end to a power outlet just yet.
TVOUT
PDIF-OUT
SDIF-OUT
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15How to assemble your monitor hardware
8. Organize the cables.
9. Connect-to and turn-on the power.
Plug the other end of the power cord into a power
outlet and turn it on.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power button on
the monitor.
Turn on the computer too, and follow the instructions
in Getting the most from your BenQ monitor on page
23 to install the monitor software.
To extend the service life of the product, we recommend
that you use your computer's power management function.
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16 How to assemble your monitor hardware
How to detach the stand and the base
1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging
the power cable. Turn off the computer before
unplugging the monitor signal cable.
Protect the monitor and screen by clearing a flat open
area on your desk and placing a soft item like a towel on
the desk for padding, before laying the screen face down
on a flat clean padded surface.
Please be careful to prevent damage to the monitor. Placing
the screen surface on an object like a stapler or a mouse will
crack the glass or damage the LCD substrate voiding your
warranty. Sliding or scraping the monitor around on your
desk will scratch or damage the monitor surround and
controls.
2. Remove the monitor base.
Raise the thumbscrew lid ( ) and release the
thumbscrew as illustrated ( ).
Turn the base clockwise until you cannot go further.
Open
Open
Lock
Lock
2
Lock
1
Open
Open
Lock
Lock
Lock
Open
Open
Lock
Lock
Lock
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17How to assemble your monitor hardware
And then detach the base from the stand.
3. Remove the monitor stand.
While pressing and holding the VESA mount release
button ( ), detach the stand from the monitor (
and ).
Open
Open Lock
Lock
12
3
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18 How to assemble your monitor hardware
Adjusting the monitor height
1. To adjust the monitor height, hold both the left and
the right sides of the monitor to lower the monitor
or lift it up to the desired height.
2. On the monitor stand is an adjustment scale that
helps keep track of your preferred monitor height.
Move the marker on the scale to the monitor
stand height just set.
• Avoid placing hands on the upper or lower part of the
height-adjustable stand or at the bottom of the monitor, as
ascending or descending monitor might cause personal injuries.
Keep children out of reach of the monitor while performing this
operation.
• If the monitor has been rotated to portrait mode and height adjustment is desired, you
should be noted that the wide screen will keep the monitor from being lowered to its
minimum height.
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19How to assemble your monitor hardware
Viewing angle adjustment
You may position the screen to the desired angle with the monitor tilt, swivel, and height
adjustment functions. Refer to the product specifications for details.
Tilting the monitor
Swiveling the monitor
Tilt the monitor gently. The scale on top of the column
helps keep track of your preferred tilt angle.
Turn the monitor to the left or right as desired.
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Rotating the monitor
1. Pivot the display.
Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90
degrees.
Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in
Orientation, and apply the setting.
Depending on the operating system on your PC, different procedures should be followed to adjust the screen
orientation. Refer to the help document of your operating system for details.
2. Pivot the OSD menu.
Once the display is rotated, you also need to rotate the OSD menu.
Go to System and Auto Pivot. Select On. The OSD menu rotates with the monitor.
3. Fully extend the monitor and tilt it.
Gently lift the display up and extend it to the maximum
extended position. Then tilt the monitor.
The monitor should be vertically extended to allow to rotate
from landscape to portrait mode.
4. Rotate the monitor 90 degrees clockwise as
illustrated.
To avoid the edge of the LCD display hitting the monitor base
surface while it is being rotated, do tilt and extend the monitor
to the highest position before you start to rotate the display. You
should also make sure there are no obstacles around the monitor
and there is enough room for cables.
90
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