BFT CELLPRIM4GE User manual

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Dealer Manual
DO NOT GIVE TO HOME OWNER.
FOR PROFESSIONAL USE ONLY .
Cellular Intercom System
Note: For legal reasons, telephone technical support is for registered and
qualified product dealers only. Home owners and end-users should contact their
dealer for product technical support.
Preferred!

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Contents
Really Important things (site survey)
…………….Pg 3
Overview of outside of product
…………….Pg 4
Overview of Inside
…………….Pg 5
Pedestal Installation
…………….Pg 6
Wall mount installation
…………….Pg 7
Power IN module
…………….Pg 7
Cellular module in detail
…………….Pg 8
Wiring relays
…………….Pg 8
Keypad / Prox module in detail
…………….Pg 9
Connecting slave devices
…………….Pg 9
Inserting SIM
…………….Pg 10
Powering up and LEDs
…………….Pg 10
Installing the Programming APP
…………….Pg 11
Begin Programming a New Install
…………….Pg 12
Begin Programming Existing Install
…………….Pg 12
Programming
Check Reception
…………….Pg 13
Activate clock sync
…………….Pg 14
Activate daily activity
…………….Pg 14
Program dial out and dial in numbers
…………….Pg 15
Volumes
…………….Pg 17
Dialling & Talk Times
…………….Pg 17
Service Calls
…………….Pg 18
Info Screen
…..…….Pg 18
Pass Codes
…………….Pg 20
Relay Times
…………….Pg 20
Notifications
…………….Pg 21
Keypad Programming
…………….Pg 21
Automatic Triggering Times
…………….Pg 24
Client List on iphone
…………….Pg 24
Client list on Android
…………….Pg 25
Do Not Disturb
…………….Pg 25
After Hours
…………….Pg 26
PROX card Programming
…………….Pg 26
Complete List of Parameters
…………….Pg 29
Control by SMS
…………….Pg 31
Troubleshooting
…………….Pg 31

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Really Important things you Need to Know..
Please read this entire manual before installing
this product.
To be installed by certified and qualified
personnel / gate automation dealer only. Not
for DIY install!
Ensure there is good At&T or T-Mobile 4G
signal at the gate/door of the install site
BEFORE installing this product. (This unit will
also fall back to 3G service in some locations
depending on network).
Set up on a bench in workshop BEFORE going
to site. Program the unit in the comfort of your
work bench and call technical support should
you have questions.
This product requires a SIM card from either
At&T or T-Mobile, however T-Mobile may not
have matching band coverage in your area!
The SIM should be a voice and text plan.
Do not use a DATA only SIM.
Ensure your SIM has VOLTE (HD Voice calling
service is enabled).
Manufacturer warranty does NOT cover lighting
/ storm damage. You MUST fit external surge
protection and lightning rod in order to maintain
warranty on this product.
Evidence of surge protection will be requested
on generation of RGA numbers.
5
Preferred!
1
2
3
4
6

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Now lets have a look around the product…
Call button
Speaker grill
Hinged front door
Optional Keypad
Architectural
Wall Mount
Traditional Hooded
Wall Mount
Security Screw Access
(Open top screws only)
Hinged front door
Microphone
Built in antenna
Security access
key
Pedestal
Mount
Version
Optional Keypad
Optional Prox
Reader
Optional Prox badge reader
Call Button

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Overview of Inside…
Push button
Optional
Keypad
module
Antenna
Connection
Optional
Prox reader
module
Optional
Prox Coil
Cable Entry
Hole
Mounting
Holes
Wall
Mount
Version
Cellular
Module
Lock
Push button
Cellular
PCB
Optional
Prox Coil
Optional
Keypad
module
Optional
Prox reader
module
Surge &
Power
Conditioning
Module
Pedestal
Mount
Version

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Pedestal Installation
!
!
After fitting the box to the gooseneck,
re-fit the module and connect a 14
gauge earth wire to the earth terminal.
3
Earth Rod
(close as
possible)
Maintain manufacturer’s
warranty by adhering to the
guidelines shown. Use 110v
surge protected supply.
Surge protected 110v
4
24v dc PSU
16 gauge MIN
1
25 feet MAX
Call box
2
Remove 4 screws
and remove power
conditioning module
(if needed)
Use minimum 16 gauge wire
from the 24v dc adaptor provided
to the terminals shown. 12v
installs should use SOLAR
input terminals.

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Wall Mount Installation
!
!
Earth Rod
24v DC
OUT
24v DC IN from PSU
To Earth Rod
Weatherproof
enclosure
Use 110V surge
protection to maintain
warranty
Wall or Pillar
(side view)
IMPORTANT
18 gauge MIN
10 feet MAX
Wall mount
call station
-
+
+
-
+
-
1A quick blow input fuse
Power
Module in
Detail…
+
-
Earth Rod MUST be
connected for warranty
Power out
Solar Panel IN
24vdc IN (do not use 12v here)
12v DC IN or 12v
Battery HERE

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Relay 2
Note: The manufacturer is
not responsible for wiring to
third party devices. Please
consult an experienced
security installer.
Pedestrian
gates or door
Magnetic
lock
Exit button
Separate lock Power
supply (not supplied)
Wiring
Relays
Start
Common
Gate Position
Limit switch
(optional)
Electric Gates
Exit Button
To Call
Button
12v dc 100mA
(backlighting)
24v dc IN
(pre-wired)
Relay 1
CPU Status
Signal Status
Power
Cellular
Module in
Detail…
SIM holder
Modem Status
Antenna
connection
N/O
COM
N/C
N/O
COM
N/C

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1 2 3 24v OUT
IN
OUT
IN OUT
IN
1 2 3 24v OUT
IN
1 2 3 24v
1 2 3 24v
Keypad /
PROX
Modules
in
Detail…
1
2
Slave OUT connections
3
24v out
GND
Slave IN connections
Slave IN
Slave OUT
Optional
PROX
module
Baud jumper (remove
for older intercoms)
Keypad
Module
To next
device
Optional
Keypad
Optional
Prox reader
Optional Slave
Keypad
Optional Slave
Prox Reader
CAT5 (30ft max)
300ft if device powered
separately
To next
device
Connecting
Slave
Devices

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Inserting the SIM card
Powering Up & LEDs
Perform a final check of wiring and ensure the antenna is connected before switching on the
power. Once the power is switched on, the power LED should illuminate.
CPU
Flashing = standby
Constant ON/OFF = busy
SIGNAL STRENGTH
1 flash = poor (1 bar)
2 flashes = low (2 bars)
3 flashes = good (3 bars)
4 flashes = Strong (4 bars)
5 flashes = searching
POWER
MODEM
Flashing = standby
Constant ON/OFF = searching
WARNING
Ensure power is OFF. Do not hot
insert or remove while power on.
NANO SIM
45 chamfer IN, pads DOWN
Ensure SIM is activated.
Pre-pay SIM will need credit first.

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Installing the Programmer APP for the first time
If you are using an Apple or Android smart phone, download and install the BFT Cellbox
Programmer app. It will make programming much easier. (You can search store, or scan QR
code below)
Note: You may notice the app “BFT Cellbox Prime”on the store. This is for the home owner.
Installers should install the BFT Cellbox Programmer app.
Accept and allow all
permissions (Android
version shown)
To register first time,
enter your name, email
and cell phone number.
After you send the
registration email, go
back to the app screen.

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Programming a Brand-New Install
Press SETTINGS to reveal the screen shown. This screen will
store details for the client.
Enter name for site or customer.
Enter phone number of INTERCOM.
If Engineers and user pass codes are at default then
do not change these..
Now you are ready to begin programming!
Programming an EXISTING Install
1.Go to MORE>CLIENT LIST to reveal the screen shown.
2.Press and HOLD to select the desired client.
3.Iphone users press the info symbol. Android users press and
hold the client, and then press upload to begin programming.
Now you are ready to begin programming!

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Programming
Now that you have either entered a new client, or selected an existing client from the client list,
you are now ready to begin programming.
Note: SMS string= *20#
Step 1A: Check Reception
Go to MORE>INFO to reveal the screen shown.
Press the reception check button. On Android the app will
automatically send a SMS string (*20#) to the intercom.
On iphone, users will be taken to their SMS screen to
confirm before sending the string.
The intercom should reply with a signal level between 1 & 31.
1-12
Poor 13-20
Medium 21-31
Good
For good performance, signal level should be at least 13 or
better if 4G reception is available.
TIP: If signal is lower than recommended, then take IMMEDIATE
action. Change network if possible, or use an optional high gain
antenna. Check power cable is within recommended
specification. (Poor power cable can lower reception).
SMS message sent to intercom.
SMS reply to your phone.
Step1B: Set APN (for VOLTE / 4G voice calling)
This feature is needed in order to make 4G voice calls with At&T. Check the
APN of your provider and then enter it in the blue section below and send
as SMS to the intercom. (For At&T cards from the store, you can use
“nxtgenphone”. For Tracfone provided SIM, then set the APN to
“RESELLER”.
9999#97APNinfo#
Pass code
Function code APN info for network
Step1C: Reboot the Intercom
The intercom will need to be rebooted in order to log on to the network with the new APN which you
have stored. If you send another reception check (*20#), you may find that if it was on 3G signal
strength before, that it is now on 4G signal.

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Step2: Activate Clock Sync
This feature makes the intercom send itself a SMS after a power
failure.
This feature must be activated to maintain proper time (the
intercom re-calibrates its time from an incoming SMS message).
SMS Programming Format:
9999#86telephonenumber#
Pass code
Function code
Phone number of the SIM
card in the intercom
Step 3: Activate Daily Activity
This feature is needed for 2 reasons:
1.To prevent some cellular carriers disconnecting the 4G LTE
due to inactivity on the device.
2.To keep time synchronisation in regions where there are
summer daylight saving time changes.
It is recommended to set the number of days to 01
which will send SMS every day. Depending on carrier
provider, this may be chargeable to the customer.
NOTE: Must be 2 characters, e.g. 01, 02 etc.
9999#87??#
Pass code
Function code 1-99 days
00= no SMS sheduling

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.
Step5: Programming Caller ID access
numbers (100 max).
1.Press the CALLER ID button.
2. Simply enter cell phone numbers of visitors whom should
have access with caller ID (up to 8 at a time).
3. Press SAVE. Note: iphone users will be taken to their SMS
screen to confirm the SMS string (press send).
4. The intercom should reply with an SMS to your phone
showing the SMS string and an OK status.
SMS Programming Format:
9999#72telephonenumber#72telephonenumber#
72telephonenumber#72telephonenumber#
To delete a number, enter it above and press DELETE.
Delete ALL caller ID numbers and start again.
Step4: Programming Numbers for the
intercom to call on button press.
1.Press the SINGLE home icon for a 1 button system, or MULTI
for a 10 button system.
2. Simply enter cell phone numbers and/or landline phones
which the intercom is to call when the call button is pressed. (10
button model please enter button number).
3. Press SAVE. Note: iphone users will be taken to their SMS
screen to confirm the SMS string (press send).
4. The intercom should reply with an SMS to your phone
showing the SMS string and an OK status.
SMS Programming Format:
9999#111telephonenumber#
Pass code
Function code
(add number)
Data
Button number
(1-10)
Telephone number
position 1-4
E.g. 9999#111firstnumber#112secondnumber#113thirdnumber#

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Programming Additional Features
The intercom should now be able to call users and have some basic Caller ID access. Now you
may wish to program additional features for the client, including keypad codes, dialling times (to
avoid voicemail on un-answered calls, auto-trigger times etc.
Mic & SPK Volume
Avoid voicemail
picking up un-
answered calls
Service Calls
(prevent SIM being
turned off due to
inactivity)
Diagnostics
Programmer and
user pass codes
Default relay pulse
times
Turn on SMS
notifications when
gates triggered.
Program keypad
code (some models)
Time clock
automatic opening
and closing times
Adjust, add or
delete clients on
your client list
Turn on do not
disturb to disable
call button at night
Turn on Auto-clock
sync after power
failures
Program proximity
cards (model
dependant)

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1.Volumes
Adjust speaker and microphone volumes.
Enter required level (1-9) for optimum speech.
TIP: Set as low as possible for good acoustics.
Default = 5
SMS string for Speaker Volume:
9999#3X#(X=1-9, default = 5)
SMS string for Microphone Volume:
9999#4X#(X=1-9, default = 5)
Press SAVE.
TIP: Iphone users will be taken to SMS screen to
confirm message. Android devices will
automatically send the SMS.
2. Dialling Times & Talk Time
Change ringing times on each number to avoid voicemail
picking up a call on un-answered call so the unit can roll over
to the next number.
Note: Default 20 secs (includes 5-8 sec connection time).
Dialling time for first number (default 20 secs)
Dialling time for second number (default 20 secs)
Dialling time for third number (default 20 secs)
Set MAX talking time for all numbers (default 60 secs)
TIP: Iphone users will be taken to SMS screen to confirm
message. Android devices will auto send the SMS.
SMS strings:
9999#45XX# (X=dialling time for first number)
9999#46XX# (X=dialling time for second number)
9999#47XX# (X=dialling time for third number)
9999#53XXXX# (X= talking time in seconds, 9999 max)

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4.Info
Choose SMS or CALL
3.Service Calls
This feature is normally only used on intercoms which are
seldom used and only for SIM cards which are likely to be
de-activated by the network due to inactivity. It can be
programmed to make a chargeable outgoing call or SMS to
a number of your choice using this screen.
Enter the phone number which is to receive the call
Enter the frequency of calls (1-60 days).
TIP: This will call or SMS at the time at which the feature
was activated. So, if you set this feature up at 5pm, it will
make the service call or SMS at 5pm at the next interval.
SMS string for choosing SMS or CALL:
9999#58X# (For calls, X=2, for SMS, X=1)
SMS string for entering phone number:
9999#77XXXXXXX# (X=cell phone number) 77*# to delete.
SMS string for frequency of calls:
9999#57XX#
Check signal strength
Check stored phone
numbers
Check stored keypad
codes
Check relay status
Check who opened the
gate, when it was opened
and by what method
TIP: Iphone users will be
taken to SMS screen to
confirm message. Android
devices will auto send the
SMS.

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SIGNAL STRENTH
Will reply with signal range
1-31 Should be higher
than 10.
STORED NUMBERS
O=Dial out number.
I=Dial IN Caller ID number.
STORED CODES
NORM=Permanent codes.
TEMP=Temporary codes.
PLAN=Time restricted
codes.
RELAY STATUS
OPEN –Shows status of
the input terminals called
STATUS on the
intercom, can be used
with a limit switch.
Relay status shown to
check if any relay is
latched.
Last 5 digits of phone number which answered the gate
Last 5 digits of caller ID user phone number
Last 2 digits of keypad code used
ACTIVITY LOG
Use this to see who used the intercom and when. Which
pin codes were used, who used caller ID, who answered
the call.
TIP: Time and date is in international military format.

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5. Pass Codes
CAUTION: Take care when changing pass codes. There are
2 levels of 4-digit code (both must be different):
1. Engineers/Programmers code (default 9999)
2. Access/user code (default 1234)
You may wish to change both from their defaults for security.
Restore the app to using default codes (does not
restore the intercom)
Enter new programmers code (default 9999)
Enter new user/access code (default 1234)
If changing default codes, then you will now need to update
the client list before you can do any further programming.
If the 1234 user access code is changed, then you will
also need to change it on the home owners app.
SMS Strings:
9999#01XXXX# (X=new programmers code)
9999#02XXXX# (X=new user access code)
6.Relay Times
Relay default trigger times are 1 second. Use this feature
to change a relay for a longer time perhaps for a magnetic
door lock or to make one relay a momentary relay and the
other a 1 hour relay for example.
SMS string for relay 1:
9999#50XXXX# (X=time in seconds, 1-9999)
SMS string for relay 2:
9999#51XXXX# (X=time in seconds, 1-9999)
Enter time in SECONDS then press SAVE to send
SMS
TIP: Iphone users will be taken to SMS screen to
confirm message. Android devices will auto send the
SMS.